Upcoming changes to Flying Blue in 2018

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Old Nov 5, 17, 8:52 pm   -   Wikipost
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Introduction

As you have been following the past thread, the Flying Blue programme will change as of 1 April 2018. In order to split the discussion from the earlier thread, we have created a new thread.

On 6 November Flying Blue has organised a press conference to inform the public about the changes to the programme. In addition, a mailing will be sent out to all members on the 6th and 7th of November and more information can be found on the designated website (link: https://explorefurther.flyingblue.com).

As an introduction, please find a summary of the changes below.

Please note that at the current time there is no difference expected to the benefits of the current tier.

Change 1: no more level miles, no more segments, but Experience Points

As of 1 April 2018 you will no longer earn level miles and segments per flight, but you will earn Experience Points (XP). The number of XP earned per flight depends on your cabin (multiplier times 2 for Premium Economy, 3 for business, 5 for La Premiere) and the type of flight (distinction between domestic, medium haul, long-haul 1/2/3).

For flights between 1 January 31 March 2018 all earned level miles and segments will be converted into XP (1 segment = 7 XP; 1,000 level miles = 5 XP for members outside France). Please note that the highest conversion applies (it is not cumulative).

The number of XP required per tiers is:
- 100 for Silver;
- 180 for Gold;
- 300 for Platinum;
- 1,800 for Platinum Ultimate (in 2 years).

Please note that for current flyers who qualify on segments based on only intra-EU flights this could see an increase in the number of flights required. However, if you fly a mix if intra-EU and intercontinental (but qualify on segments), this will most likely see a reduction in the number of flights required to qualify.
For elite members, there is a roll-over of all XP above your tier threshold.

The rules for soft-landing have been extended. It is now no longer required to make at least 1 qualifying flight and in case you do not meet your threshold you will only drop one tier.

Change 2: number of miles earned dependent on fare paid (including fuel surcharge)

The number of award miles (for AF/KL/A5) earned is now depending on the fare paid (including fuel surcharge). Ivory members earn 4 miles per Euro, Silver 6, Gold 7 and Platinum 8.

Also earn award miles on AF/KL purchases (relating to seats, baggage and meals) according to the above schedule.

Earnings on partners remains as-is (based on fare class and distance flown).

Change 3: dynamic pricing of award tickets (on AF/KL/HV)

Another change will be that award tickets will have dynamic pricing, e.g. an award AMS-JFK could be more expensive than an award DUS-AMS-JFK. This is also in line with change 2, as flights from AMS are also more expensive than flights from DUS (you also earn more miles).

This also implies that we will see a difference in the number of miles required per flight. For example, an award from continental Europe to continental USA will currently set you back 25,000 miles for a one-way in economy. It does not matter if you fly to LAX or NYC, the number of miles is currently fixed. Under the new proposition, this will change. The cheaper flight (in this example: NYC) will see a slight reduction in the number of miles required, whilst LAX will see a slight increase in the number of miles required.

Furthermore, there will be a standard base level for the number of miles required per destination. As the standard revenue price increases, so does the number of award miles.

Change 4: status valid for 12 months (+ 3 months), personal membership year

FB will be moving away from membership year = calendar year (in case of upgrade of tier). Instead, FB will have an individual membership year. This means that after obtaining the higher tier, you will have 12 months to requalify. Benefit of this is that members are not bound by the calendar year (e.g. members who earn 20,000 level miles in a December of a given year and 20,000 level miles in January of the next year, do not have any benefit of their flights in case limited flights before/after).

I know some will feel that this is a significant downgrade compared to the current at maximum 27 months. Please note that based on FB information the majority of members (re)qualify in the last quarter of the year.

In addition, please note that for an Ivory member would like to go obtain Platinum in one year, as it will become more difficult, as (s)he will have to earn each threshold (so not 300 XP in the first year, but (100 + 180 + 300 = 580 XP). This is only applicable in the first year.

Change 5: changes to the co-branded American Express credit cards (FR/NL)

Currently you earn segments and level miles (on AF/KL purchases for Gold and Platinum card holders). This will change that you will receive additional XP when reaching your membership anniversary each year.
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Old May 16, 18, 3:07 pm
  #1576  
 
Join Date: Oct 2009
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Originally Posted by Fabo.sk View Post
Good idea.
I know I can use the card itself of day of flight (and actually already used virtual card to get limited "skypriority" treatment the last time I flew), but I want to get some better seat game on. Status seems to be a determinant on that.
True and ideally you also want the Gold status/Sky Priority 'attached' to the QR code so that you can go through security via the dedicated lanes (if applicable at the airport you will be travelling from).

G
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Old May 16, 18, 3:15 pm
  #1577  
 
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Originally Posted by AlicorporateUK View Post
True and ideally you also want the Gold status/Sky Priority 'attached' to the QR code so that you can go through security via the dedicated lanes (if applicable at the airport you will be travelling from).

G
I didn't even think of that. I have Privium for AMS, but I do plan to visit Paris with the, uhm, 14 hour layover in CDG...
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Old May 17, 18, 8:31 am
  #1578  
 
Join Date: May 2014
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Anybody have any experience with this yet?

DL ticketed KL operated flight posted.. .wait for it... as a KL flight and earnings based on € spent. Called the Platinum Line at the time but they said this was correct. I know it's not because of the quote below. Submitted an online form on the Flying Blue website but to date no response yet from "The Elite Plus Team" (almost a month). What's the matter with that?

****The marketing carrier

Look for the two-digit code that precedes your flight number. This prefix tells you the marketing carrier of your flight, which indicates the earning scheme for your flight. If the prefix indicates Air France (for example, AF 006) or KLM (KL 0641) or HOP! (A5), you will earn Miles based on the ticket price, not on the distance. If the prefix indicates a Flying Blue airline partner, you will earn Miles according to that airline partner’s earning scheme. For example, KQ 0123 indicates your marketing carrier is Kenya Airways. You would need to check Kenya Airways’ earning scheme to find out how many Miles you would earn, even if your flight is operated by another airline such as Air France or KLM.
Additionally I also paid to upgrade this flight but was told no miles would be earned. Clearly it states the following also on the flying blue website...

  • For last minute paid upgrades on the flights indicated below, and for technical reasons that should be resolved in the course of 2018, Miles accrual is not automatic. If all conditions are met at the time a member claims Miles on upgrades, a manual credit will be provided. Flights concerned are: Air France & KLM-marketed and operated flights departing from ATL (Atlanta); Air France marketed and operating flights departing from DTW (Detroit) and MSP (Minneapolis); KLM marketing and operating flights departing from JFK (New York JFK) and SLC (Salt Lake City)
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Old May 17, 18, 12:03 pm
  #1579  
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Originally Posted by foxtwo View Post
Anybody have any experience with this yet?

DL ticketed KL operated flight posted.. .wait for it... as a KL flight and earnings based on € spent. Called the Platinum Line at the time but they said this was correct. I know it's not because of the quote below. Submitted an online form on the Flying Blue website but to date no response yet from "The Elite Plus Team" (almost a month). What's the matter with that?
Yes AF is correct. We have said repeatedly that the ticketing carrier has zero impact. What count is the marketing carrier. If your flights were KL-coded, then the new system (based on € spent) applies. Nothing new here

Originally Posted by foxtwo View Post
Additionally I also paid to upgrade this flight but was told no miles would be earned. Clearly it states the following also on the flying blue website...
this time they are wrong. You will still earn the XPs of your originally booked class, but you will earn more miles. They are posted separately and it takes usually 2 or 3 additional days to post. Go backward a few pages (end April) in this thread and we had a discussion on this.

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Old May 17, 18, 11:35 pm
  #1580  
 
Join Date: May 2014
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Originally Posted by Goldorak View Post
Yes AF is correct. We have said repeatedly that the ticketing carrier has zero impact. What count is the marketing carrier. If your flights were KL-coded, then the new system (based on spent) applies. Nothing new here


I should have been more clear. The flight was DL marketed - so with a DL flight number but operated by KL and FB posted it as if it was a KL flight as explained.

Originally Posted by Goldorak View Post
this time they are wrong. You will still earn the XPs of your originally booked class, but you will earn more miles. They are posted separately and it takes usually 2 or 3 additional days to post. Go backward a few pages (end April) in this thread and we had a discussion on this.
Great. I will keep following up...
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Old May 17, 18, 11:59 pm
  #1581  
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Originally Posted by foxtwo View Post
I should have been more clear. The flight was DL marketed - so with a DL flight number but operated by KL and FB posted it as if it was a KL flight as explained.
Ah, sorry. Then you were right. It should credit as per old rules.
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Old May 18, 18, 2:17 am
  #1582  
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No more XPs balance available in AF app this morning. KL app is OK.
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Old May 18, 18, 2:40 am
  #1583  
 
Join Date: Aug 2016
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Originally Posted by Goldorak View Post
No more XPs balance available in AF app this morning. KL app is OK.
No problem on my AF app - perhaps just a short blip.
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Old May 18, 18, 3:58 pm
  #1584  
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Originally Posted by rosensfole View Post
No problem on my AF app - perhaps just a short blip.
still the same tonight and on all my devices.
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Old May 19, 18, 9:43 am
  #1585  
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Originally Posted by Goldorak View Post
still the same tonight and on all my devices.
No problem for me. Sounds like a blip on your account. Give it a few more days and see.
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Old May 19, 18, 11:12 am
  #1586  
 
Join Date: May 2014
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Originally Posted by Goldorak View Post

Ah, sorry. Then you were right. It should credit as per old rules.
The difference in miles for the flight were credited yesterday. Almost doubled the miles earned from this flight so it was worthwhile to chase up in my opinion.
Now to wait on the miles for the cash upgrade.
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Old May 19, 18, 2:08 pm
  #1587  
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Originally Posted by NickB View Post
No problem for me. Sounds like a blip on your account. Give it a few more days and see.
MIght be. But I suspect it is related to Ultimate. I asked the question in the Ulti thread and it seems I am not the only one (but not everyone seems to be affected).
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Old May 19, 18, 2:19 pm
  #1588  
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Just for information guys. Even with the new system, it is highly advisable to check that the number you've been credited is correct. Since April 1st, everything was correct for me until this trip to BKK on AF/KL. The e-ticket receipt was telling I would earn 17,180 miles for this trip and this was matching perfectly with the price before taxes +YQ. But I was credited "only" 16,996 miles. So I was missing 184. You'll tell me that's not a lot. Yes, but no reason to not claim it. A mile is a mile
I sent an e-mail to the Ulti TA and they credited me the 184 miles a few hours later ^, telling me that it was one specific tax that the system didn't take automatically into account.
So take home message : check your miles credit.

For the record, I am posting the different credit I received for this 4 leg trip. Funny to see how they can differentiate the contribution of each leg (my booking fares were J/Z/I/J).


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Old May 19, 18, 11:44 pm
  #1589  
 
Join Date: Nov 2011
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Perhaps there is something about the accumulation of miles I don't understand, but here's a thing: i'm looking at a ticket SFO-CDG-SFO in October. Base fare is 127 Euro. Yet, the website tells me I would earn "250 miles" for this trip. 127*7 (as FBG) is 889. Still a pittance, but more than 250. So is the website wrong or do I understand things incorrectly?

Secondly - if I buy the same ticket from DL, with DL flight numbers - will I be credited miles on the basis of distance and booking class; or on the basis of revenue? Thanks for the clarification!
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Old May 20, 18, 2:38 am
  #1590  
 
Join Date: Jan 2009
Location: STR
Programs: FB
Posts: 13
Hi guys,

I think it has been said before, but it looks to me these changes make the program absolutely useless. Indeed:

- Gaining status with the new program is not much much harder, it just takes more time
- But gaining status just with economy flights is hard anyway
- So to gain status with a reasonable amount of flights, you need to fly business
- Which means the perks of the status are useless because you fly business and the perks are included in the ticket...

Additionally:

- The award miles earning is now ridiculous, especially for long hauls flights, example: I fly STR-HND through CDG in Business, I used to get 18K Award miles, +50% if at least silver, so a good 27K award miles. Now, such a ticket costs around 3K Euros if you book not too late, so you will get if Silver something like 15K award miles (5 miles/euro). That's a huge drop !
- Then, dynamic pricing will likely make awards more expensive. The same route seems to cost at last 180K miles in J (but one cannot try STR-HND through CDG on their new tool, I could just get it to work with CDG-HND direct route). So you need to fly the route around 12 times to get an award ticket. Ridiculous.

Actually, as I am flying business anyway, these new changes make me think I should switch to Korean Air SkyPass. It looks much better in my case: I will earn 125% of the mileage, so maybe around 15K award miles (I do not know where to calculate exactly for Skypass, if somebody knows exactly I would be interested), so I gain roughly the same mileage as with FB, but the award ticket is just 125K ! Of course I will never get status because you need to fly Korean Air to get status, but as said above, it does not matter as the perks are included in the ticket. Additionally, I fly with wife and daughter, and Skypass allows family pool, which is great advantage. We will gain 45K each trip all 3 of us, which means every 3 trips we get a free ticket.

The new FB looks really ridiculous to me, forcing their own customers flying business to use another airline FFP.

Any thought on that ?
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