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Old Nov 6, 2017, 3:33 am
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: irishguy28
Introduction

As you have been following the past thread, the Flying Blue programme will change as of 1 April 2018. In order to split the discussion from the earlier thread, we have created a new thread.

On 6 November Flying Blue has organised a press conference to inform the public about the changes to the programme. In addition, a mailing will be sent out to all members on the 6th and 7th of November and more information can be found on the designated website (link: https://explorefurther.flyingblue.com).

As an introduction, please find a summary of the changes below.

Please note that at the current time there is no difference expected to the benefits of the current tier.

Change 1: no more level miles, no more segments, but Experience Points

As of 1 April 2018 you will no longer earn level miles and segments per flight, but you will earn Experience Points (XP). The number of XP earned per flight depends on your cabin (multiplier times 2 for Premium Economy, 3 for business, 5 for La Premiere) and the type of flight (distinction between domestic, medium haul, long-haul 1/2/3).

For flights between 1 January – 31 March 2018 all earned level miles and segments will be converted into XP (1 segment = 7 XP; 1,000 level miles = 5 XP for members outside France). Please note that the highest conversion applies (it is not cumulative).

The number of XP required per tiers is:
- 100 for Silver;
- 180 for Gold;
- 300 for Platinum;
- 1,800 for Platinum Ultimate (in 2 years).

Please note that for current flyers who qualify on segments based on only intra-EU flights this could see an increase in the number of flights required. However, if you fly a mix if intra-EU and intercontinental (but qualify on segments), this will most likely see a reduction in the number of flights required to qualify.
For elite members, there is a roll-over of all XP above your tier threshold.

The rules for soft-landing have been extended. It is now no longer required to make at least 1 qualifying flight and in case you do not meet your threshold you will only drop one tier.

Change 2: number of miles earned dependent on fare paid (including fuel surcharge)

The number of award miles (for AF/KL/A5) earned is now depending on the fare paid (including fuel surcharge). Ivory members earn 4 miles per Euro, Silver 6, Gold 7 and Platinum 8.

Also earn award miles on AF/KL purchases (relating to seats, baggage and meals) according to the above schedule.

Earnings on partners remains as-is (based on fare class and distance flown).

Change 3: dynamic pricing of award tickets (on AF/KL/HV)

Another change will be that award tickets will have dynamic pricing, e.g. an award AMS-JFK could be more expensive than an award DUS-AMS-JFK. This is also in line with change 2, as flights from AMS are also more expensive than flights from DUS (you also earn more miles).

This also implies that we will see a difference in the number of miles required per flight. For example, an award from continental Europe to continental USA will currently set you back 25,000 miles for a one-way in economy. It does not matter if you fly to LAX or NYC, the number of miles is currently fixed. Under the new proposition, this will change. The cheaper flight (in this example: NYC) will see a slight reduction in the number of miles required, whilst LAX will see a slight increase in the number of miles required.

Furthermore, there will be a standard base level for the number of miles required per destination. As the standard revenue price increases, so does the number of award miles.

Change 4: status valid for 12 months (+ 3 months), personal membership year

FB will be moving away from membership year = calendar year (in case of upgrade of tier). Instead, FB will have an individual membership year. This means that after obtaining the higher tier, you will have 12 months to requalify. Benefit of this is that members are not bound by the calendar year (e.g. members who earn 20,000 level miles in a December of a given year and 20,000 level miles in January of the next year, do not have any benefit of their flights in case limited flights before/after).

I know some will feel that this is a significant downgrade compared to the current – at maximum – 27 months. Please note that based on FB information the majority of members (re)qualify in the last quarter of the year.

In addition, please note that for an Ivory member would like to go obtain Platinum in one year, as it will become more difficult, as (s)he will have to earn each threshold (so not 300 XP in the first year, but (100 + 180 + 300 = 580 XP). This is only applicable in the first year.

Change 5: changes to the co-branded American Express credit cards (FR/NL)

Currently you earn segments and level miles (on AF/KL purchases for Gold and Platinum card holders). This will change that you will receive additional XP when reaching your membership anniversary each year.
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Upcoming changes to Flying Blue in 2018

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Old May 27, 2018, 8:07 pm
  #1636  
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Location: London, UK and Southern France
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Originally Posted by Concerto
There's one thing I didn't quite get. I qualified for Gold before April 1st and it seems that I would need only 90 XPs more to become Platinum before the end of this year. So I'm going to try and do that. If I make Platinum on, say, 23rd December does that mean that I will have until the same date in 2019 to requalify for Platinum? Or is it going to be the 31st December, which is a more obvious and likely round date? I ask, because in my account it says I have until December 31st to qualify for Platinum.
We don't know yet. If they follow the logic of the programme strictly, the new year should run form 23rd December 2018 to 22nd December 2019 but they may well round it up to the last day of the month or some other arbitrary date. By way of comparison, when BA used to have the year reset that FB is moving to (and that BAEC moved away from), they used to round it up to the 8th of the month regardless of the precise date when one moved up the status ladder (and often through in an extra month when the year was reset) (if we can call the 8th of the month "rounding, that is ).
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Old May 28, 2018, 2:04 am
  #1637  
 
Join Date: Jul 2015
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Originally Posted by NickB
We don't know yet. If they follow the logic of the programme strictly, the new year should run form 23rd December 2018 to 22nd December 2019 but they may well round it up to the last day of the month or some other arbitrary date. By way of comparison, when BA used to have the year reset that FB is moving to (and that BAEC moved away from), they used to round it up to the 8th of the month regardless of the precise date when one moved up the status ladder (and often through in an extra month when the year was reset) (if we can call the 8th of the month "rounding, that is ).
Actually I can confirm that it's until end of the same month next year:

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Old May 28, 2018, 4:05 am
  #1638  
 
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FWIW paid upgrades at OLCI won't accrue more miles.
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Old May 28, 2018, 4:11 am
  #1639  
 
Join Date: Jul 2015
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Originally Posted by bodory
FWIW paid upgrades at OLCI won't accrue more miles.
They should accrue miles, just not XP.
However the miles are credited some days later than for the flight itself.
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Old May 28, 2018, 5:32 am
  #1640  
 
Join Date: Dec 2015
Location: Paris
Programs: FB Platinum, All Accor Platinum
Posts: 532
it seems there is some glitch on the AF website, the miles gain are all overstated on my upcoming bookings.
on a return flight ORY to FSC bought very cheap, it says i ll get 9 528 miles... all my future bookings seem to have the same isssue (4500 miles on CDG MXP on the cheapest fare class...)!
otherwise, AF did not yet manage to provide the XP gained on the different bookings while it has been the case on KLM app even before program change.
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Old May 28, 2018, 5:42 am
  #1641  
 
Join Date: Nov 2017
Location: GOT
Programs: KL Plat
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Originally Posted by newflyer27
it seems there is some glitch on the AF website, the miles gain are all overstated on my upcoming bookings.
on a return flight ORY to FSC bought very cheap, it says i ll get 9 528 miles... all my future bookings seem to have the same isssue (4500 miles on CDG MXP on the cheapest fare class...)!
otherwise, AF did not yet manage to provide the XP gained on the different bookings while it has been the case on KLM app even before program change.
Heh weird! Same for me on both AF & KL.com.

Even stranger, an upcoming EBC trip around €300 fare exc taxes, so should around 2400 miles is now showing 17316!

But another eco trip, fare around €200 exc taxes previously 1700ish miles, is showing 22632.

I won't complain if they don't manage to get it fixed
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Old May 28, 2018, 5:58 am
  #1642  
 
Join Date: Apr 2014
Location: Champaign, IL
Programs: AF/KL FB Ultimate Platinum for Life/Club 2000, UA MileagePlus
Posts: 524
Originally Posted by Solevita
Heh weird! Same for me on both AF & KL.com.

Even stranger, an upcoming EBC trip around €300 fare exc taxes, so should around 2400 miles is now showing 17316!

But another eco trip, fare around €200 exc taxes previously 1700ish miles, is showing 22632.

I won't complain if they don't manage to get it fixed
Bottom line — FB has a very sophisticated (and expensive) random-number generator. Swell!
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Old May 28, 2018, 4:12 pm
  #1643  
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Originally Posted by bodory
FWIW paid upgrades at OLCI won't accrue more miles.
Fabo.sk is correct below

Originally Posted by Fabo.sk
They should accrue miles, just not XP.
However the miles are credited some days later than for the flight itself.
Correct
Goldorak is offline  
Old May 28, 2018, 4:14 pm
  #1644  
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Originally Posted by newflyer27
it seems there is some glitch on the AF website, the miles gain are all overstated on my upcoming bookings.
on a return flight ORY to FSC bought very cheap, it says i ll get 9 528 miles... all my future bookings seem to have the same isssue (4500 miles on CDG MXP on the cheapest fare class...)!
otherwise, AF did not yet manage to provide the XP gained on the different bookings while it has been the case on KLM app even before program change.
Originally Posted by Solevita
Heh weird! Same for me on both AF & KL.com.

Even stranger, an upcoming EBC trip around €300 fare exc taxes, so should around 2400 miles is now showing 17316!

But another eco trip, fare around €200 exc taxes previously 1700ish miles, is showing 22632.

I won't complain if they don't manage to get it fixed
For me it's the opposite . All my future bookings show a number of miles to be earned that is half the correct number. So it seems that the system is considering a x4 factor (Explorer) instead of x8 (Platinum).
So my miles have been transferred to you guys
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Old May 28, 2018, 4:21 pm
  #1645  
 
Join Date: Jul 2015
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Posts: 8,065
Originally Posted by Goldorak
For me it's the opposite . All my future bookings show a number of miles to be earned that is half the correct number. So it seems that the system is considering a x4 factor (Explorer) instead of x8 (Platinum).
So my miles have been transferred to you guys
I'll give you mine if you want. I don't plan on using them.

on a serious note, I don't know if mileage transfers are possible on FB... but I really don't plan on using my miles for flights. I just don't gather enough of them. Any good way of using them other than flight awards?
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Old May 28, 2018, 10:51 pm
  #1646  
 
Join Date: Dec 2014
Location: SJC / SFO
Programs: Flying Blue Platinum; Marriott Bonvoy Platinum; Hilton Gold
Posts: 785
Originally Posted by Goldorak
For me it's the opposite . All my future bookings show a number of miles to be earned that is half the correct number. So it seems that the system is considering a x4 factor (Explorer) instead of x8 (Platinum).
So my miles have been transferred to you guys
Same for me - they got also halved.
Sjondorn is offline  
Old May 28, 2018, 10:59 pm
  #1647  
 
Join Date: Jun 2016
Location: Switzerland
Programs: AFKL Flying Blue Platinum Ultimate, Marriott Bonvoy Ambassador Elite
Posts: 369
Originally Posted by Sjondorn
Same for me - they got also halved.
Same for me: Halved in the AF website, kind-of-correct in the KL website.
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Old May 29, 2018, 2:28 am
  #1648  
 
Join Date: Jan 2015
Location: NCE
Programs: FB Ultimate - BA EC - LH M&M - Accor All Gold
Posts: 267
Question on miles credit...

Hello,
I had a return fligth NCE-FCO-BCN on Alitalia business class last WE and the result in my account needs a few explanations !
XP are correct but I don't understand why the return BCN-FCO leg has got more miles.
It is true that I became FB gold after this leg, but then I would have understood the last leg (FCO-NCE) gets more miles which is not the case.
I don't understand what those 4 "Bonus" lines in the middle are... (zero miles, zero XP, trip to Paris !!!)
The title says "My trip to Nice" when it was a trip to Barcelona...
And finally, the AZ fligth numbers are truncated..
Any ideas ?
Thanks.
SteveCanary is offline  
Old May 29, 2018, 3:22 am
  #1649  
 
Join Date: Nov 2017
Location: Netherlands - AMS
Programs: Flying Blue Platinum; Alaska MVP Gold
Posts: 196
The empty lines of Bonus miles look like how it was before the changes, intra Europe was 250% miles, and the 150% extra above the 100% distance was posted in a different line.

In the pricing of the ticket, the total fare is not distributed evenly, for example, leg A might be 10% of the fare and leg B 40%. Thus, miles post accordingly to the corresponding part of the fare.
danfl44 is offline  
Old May 29, 2018, 3:50 am
  #1650  
 
Join Date: Jan 2015
Location: NCE
Programs: FB Ultimate - BA EC - LH M&M - Accor All Gold
Posts: 267
Thanks for your reply.
Originally Posted by danfl44
The empty lines of Bonus miles look like how it was before the changes, intra Europe was 250% miles, and the 150% extra above the 100% distance was posted in a different line.
I think the elite bonus was on a different line but not the class bonus. And I didn't go to Paris !!!

In the pricing of the ticket, the total fare is not distributed evenly, for example, leg A might be 10% of the fare and leg B 40%. Thus, miles post accordingly to the corresponding part of the fare.
With AZ, miles are still credited under old rules then FCO-BCN and BCN-FCO (both when I was FB silver) should have earned the same amount.
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