Summary of North America Executive class meal service
Mar 19, 2014, 2:05 pm
#1306
Join Date: Aug 2001
Location: SFO
Programs: AC SE, AA EXP MM, UA Gold MM, Hyatt Glob, Marriott Titanium, HH Dia, IHG Plat
Posts: 4,777
Update?
Some of you had mentioned in previous threads that it would be useful to have a thread on meal service. Thought this would be a good time given the changes we've made on North America J lately. Here's a summary on North America meal service in J.
On all flights:
- Pre-departure drink sevice (Orange Juice or water)
- Menus on all flights (except short haul)
- Hot towels offered on all flights with meal service after take off
- Continuous beverage top up at all times.
Short Haul (0:46 - 1:59)
0500 - 0900: Hot breakfast (hot main course + fruit + yogurt)
0901 - 1159: Hot pastries
1200 - 0459: Hot/cold snack with almonds
Medium Haul (2:00 - 3:15)
0500 - 1030: Hot breakfast (2 main course choices + fruit)
1031 - 0459: Hot lunch/dinner (3 main course choices + salad + dessert cake on tray)
[On most flights after 2000 that are under 3 hours, a cold or hot snack will be served instead]
Long Haul (3:16 - 4:29) + all Caribbean flights
0500 - 1030: Hot breakfast (2 main course choices + fruit)
1031 - 2259: Hot lunch/dinner (3 main course choices + salad + dessert cake on tray)
2300 - 0459: Hot breakfast (2 main course choices + fruit) served before landing
Extra long haul (4:30+) and all YUL/YYZ/YOW - YYC/YEG flights
0500 - 1030: Hot breakfast (fruit plate followed by 2 main course choices); cookies and ice cream before landing
1031 - 2259: Hot lunch or dinner (appetizer followed by 3 main course choices followed by cookies/ice cream as dessert)
2300 - 0459: Hot breakfast (fruit plate followed by 2 main course choices) served before landing
On all flights:
- Pre-departure drink sevice (Orange Juice or water)
- Menus on all flights (except short haul)
- Hot towels offered on all flights with meal service after take off
- Continuous beverage top up at all times.
Short Haul (0:46 - 1:59)
0500 - 0900: Hot breakfast (hot main course + fruit + yogurt)
0901 - 1159: Hot pastries
1200 - 0459: Hot/cold snack with almonds
Medium Haul (2:00 - 3:15)
0500 - 1030: Hot breakfast (2 main course choices + fruit)
1031 - 0459: Hot lunch/dinner (3 main course choices + salad + dessert cake on tray)
[On most flights after 2000 that are under 3 hours, a cold or hot snack will be served instead]
Long Haul (3:16 - 4:29) + all Caribbean flights
0500 - 1030: Hot breakfast (2 main course choices + fruit)
1031 - 2259: Hot lunch/dinner (3 main course choices + salad + dessert cake on tray)
2300 - 0459: Hot breakfast (2 main course choices + fruit) served before landing
Extra long haul (4:30+) and all YUL/YYZ/YOW - YYC/YEG flights
0500 - 1030: Hot breakfast (fruit plate followed by 2 main course choices); cookies and ice cream before landing
1031 - 2259: Hot lunch or dinner (appetizer followed by 3 main course choices followed by cookies/ice cream as dessert)
2300 - 0459: Hot breakfast (fruit plate followed by 2 main course choices) served before landing
- Are SFO-YYZ and LAX-YYZ both considered "extra long haul" in both directions?
- Is full dinner still served on departures past 10 pm? (inconceivable at United, by the way).
- Is meal choice front to back in both directions of travel, on all flights?
Thanks......
Mar 19, 2014, 5:13 pm
#1307
Join Date: Jun 2009
Location: YYZ, SFO
Programs: AS 100K, UA*S, IHG Plat, Marriott Titanium, Hilton Diamond | Formerly: AC Super Elite
Posts: 2,476
I notice this was last updated in 2011. Any changes since then? And specifically:
- Are SFO-YYZ and LAX-YYZ both considered "extra long haul" in both directions?
- Is full dinner still served on departures past 10 pm? (inconceivable at United, by the way).
- Is meal choice front to back in both directions of travel, on all flights?
Thanks......
- Are SFO-YYZ and LAX-YYZ both considered "extra long haul" in both directions?
- Is full dinner still served on departures past 10 pm? (inconceivable at United, by the way).
- Is meal choice front to back in both directions of travel, on all flights?
Thanks......
I don't know how much past 10pm is dinner still served. AC754 departs at 10pm and I get served a full dinner, with ice cream and cookies.
Meal choice is SE first, then I don't think there's a published service standard for everyone else. Some SDs take meal orders by elite status, some go front to back
Mar 19, 2014, 5:28 pm
#1308
Join Date: Aug 2001
Location: SFO
Programs: AC SE, AA EXP MM, UA Gold MM, Hyatt Glob, Marriott Titanium, HH Dia, IHG Plat
Posts: 4,777
SFO-YYZ and YYZ-SFO are extra long haul. Never done LAX so I don't know about that.
I don't know how much past 10pm is dinner still served. AC754 departs at 10pm and I get served a full dinner, with ice cream and cookies.
Meal choice is SE first, then I don't think there's a published service standard for everyone else. Some SDs take meal orders by elite status, some go front to back
I don't know how much past 10pm is dinner still served. AC754 departs at 10pm and I get served a full dinner, with ice cream and cookies.
Meal choice is SE first, then I don't think there's a published service standard for everyone else. Some SDs take meal orders by elite status, some go front to back
Mar 19, 2014, 7:30 pm
#1309
Join Date: Oct 2012
Location: YYC
Programs: AC SE
Posts: 2,343
I can vouch that AC141 (YYZ-YYC 10:55 PM departure) has a full dinner service. As much as there are things I don't like about AC (particularly the exorbitant Flex vs. Tango differential), they are generally pretty good about providing a meal in domestic J.
Mar 19, 2014, 7:50 pm
#1310
A FlyerTalk Posting Legend
Join Date: Sep 2012
Location: SFO
Programs: AC SE MM, BA Gold, SQ Silver, Bonvoy Tit LTG, Hyatt Glob, HH Diamond
Posts: 44,359
Mar 19, 2014, 8:12 pm
#1311
Join Date: Dec 2010
Location: Montreal, Quebec
Programs: AC*SE100K , HH DIAMOND, MARRIOTT PLATINUM
Posts: 332
Both my experiences last couple of weeks were 47/48 YVR-HNL had only two meal choices quite disappointing.
Chicken and pasta...
Chicken and pasta...
Mar 19, 2014, 9:22 pm
#1312
Suspended
Join Date: Feb 2008
Location: YKF
Programs: AC Elite 50K, Amex AP Plat, Choice Privileges, National Exec Elite, Via Prefrence
Posts: 2,996
Further the only other meal option would be breakfast which would entail walking up PAX in the middle of the night (on their biological clock) which I would think would be less appealing.
Redeye flights also tend to attract more night hawks (or those who can't sleep on planes) which would prefer this type of service.
Count me in those who like AC providing dinner with a departure before 11pm . ^
Mar 19, 2014, 9:28 pm
#1313
Suspended
Join Date: Feb 2008
Location: YKF
Programs: AC Elite 50K, Amex AP Plat, Choice Privileges, National Exec Elite, Via Prefrence
Posts: 2,996
SFO-YYZ and YYZ-SFO are extra long haul. Never done LAX so I don't know about that.
I don't know how much past 10pm is dinner still served. AC754 departs at 10pm and I get served a full dinner, with ice cream and cookies.
Meal choice is SE first, then I don't think there's a published service standard for everyone else. Some SDs take meal orders by elite status, some go front to back
I don't know how much past 10pm is dinner still served. AC754 departs at 10pm and I get served a full dinner, with ice cream and cookies.
Meal choice is SE first, then I don't think there's a published service standard for everyone else. Some SDs take meal orders by elite status, some go front to back
As Andrew Yiu posted in previous times, dinner service cutoff is 10:59pm departure (local time). 11:00pm and later, is a breakfast service.
Mar 19, 2014, 9:28 pm
#1314
Join Date: Aug 2012
Programs: AC E35K, NEXUS
Posts: 4,368
I've had dinner on the last departure LAX-YYZ as well. And I wanted it too. I like to arrive in good time particularly transborder so I'll be leaving wherever I have been to head to the airport well before dinner time. It might be "dinner time" by the time I arrive in the MLL but that is not "dinner". I could go to a restaurant but I've tried those restaurants and all things considered, I would rather have the meal I've already paid for in my fare than pay for what those restaurants are serving. So, yes, I definitely want my dinner at 10pm or whatever it is.
Mar 28, 2014, 8:36 pm
#1315
Join Date: Nov 2002
Location: Chicago
Programs: AA Plt, FB Silver
Posts: 848
As a data point, we received both breakfast and the snack basket on YYZ-UVF last week. Excellent service and loved the omelet with red pepper coulis. Do you guys always eat your cottage cheese hot?
Mar 28, 2014, 8:54 pm
#1316
Join Date: Dec 2007
Location: YYJ
Programs: AC SE*MM, Bonvoy LT Plat, HH Gold, National EE, Sixt Plat, Hz 5*
Posts: 2,441
Summary of North America Executive class meal service
tommorow I fly DCA-YYZ at 12:55. Anything more than nuts?
Mar 29, 2014, 9:31 am
#1317
Join Date: Mar 2011
Location: Aberdeenshire
Programs: BA Exec Silver, Aeroplan, Hilton Honors Gold
Posts: 1,127
Mar 29, 2014, 9:54 am
#1318
Suspended
Join Date: Feb 2014
Location: YUL/YVR/HKG
Programs: S100KMM,SPG Platinum,Fairmont Platinum
Posts: 514
No we don't! It's an AC thing for breakfast. I love that omelette as well that started out on Rapidair flights and now has been circulated system wide to various flights.
Mar 29, 2014, 10:46 am
#1320
Join Date: Dec 2007
Location: YYJ
Programs: AC SE*MM, Bonvoy LT Plat, HH Gold, National EE, Sixt Plat, Hz 5*
Posts: 2,441
Summary of North America Executive class meal service
The FA just came around offering "butter chicken.".