Summary of North America Executive class meal service
#3061
Join Date: Feb 2012
Location: PHX
Programs: AAexp, AC75k, HertzPC, NationalEE, Accor/MariottP, Hilton/HyattG
Posts: 3,614
#3062
Join Date: Oct 2015
Location: Canada
Programs: Aeroplan E50/MM, HH gold, Nat Exec Elite, Kimpton Karma
Posts: 2,354
Waldorf Salad: Granny Smith apples, celery, chives, red grapes, walnuts, lemon mayonnaise
Also served on my LAX-YYZ the other day.
I'll be a little more vocal on this: It was disgusting (my opinion and the actual words used by the person seated nearby)
We both agreed that this was the cheapest salad offering we'd seen in a few years and it was bitter. There was no substance and he thought it was 5 cents worth of food.
Both of us were commenting how we had the bocconcini-tomato salad last month and it was excellent.
Cheapening the J cabin, one vegetable at a time.
.
Also served on my LAX-YYZ the other day.
I'll be a little more vocal on this: It was disgusting (my opinion and the actual words used by the person seated nearby)
We both agreed that this was the cheapest salad offering we'd seen in a few years and it was bitter. There was no substance and he thought it was 5 cents worth of food.
Both of us were commenting how we had the bocconcini-tomato salad last month and it was excellent.
Cheapening the J cabin, one vegetable at a time.
.
#3063
Join Date: Oct 2015
Location: Canada
Programs: Aeroplan E50/MM, HH gold, Nat Exec Elite, Kimpton Karma
Posts: 2,354
Dear AC,
How about some options where you don't try to be fancy and instead just go for stuff that is widely enjoyed.
- Burgers
- Mac & Cheese
- Pizza
- Burrito
- buttermilk biscuits
- dumplings (would really work well in those steam ovens)
- Chili
- Apple pie
- Pecan pie
- Shrimp and Grits
- Peacan-Peach Cobbler
- Stew
- Beef Chili
- Ciannamon rolls / buns
- Strawberry Shortcake
- Meatloaf
- Pork Chops
- Laganga
- Catfish (for flights out of YWG)
- French Toast
- Banana Bread
- Jambalaya
- Tomato Soup
- Pound Cake
- Peach Ice Cream
- Pot Roast
- Coffee Crumble Cake
- Stuffed Bell Peppers
- Casserole
- Breakfast Hash (Italian Sausage)
- Brownies
- Banana Pudding
#MakeSeanPeeverInchargeOfAcFood
How about some options where you don't try to be fancy and instead just go for stuff that is widely enjoyed.
- Burgers
- Mac & Cheese
- Pizza
- Burrito
- buttermilk biscuits
- dumplings (would really work well in those steam ovens)
- Chili
- Apple pie
- Pecan pie
- Shrimp and Grits
- Peacan-Peach Cobbler
- Stew
- Beef Chili
- Ciannamon rolls / buns
- Strawberry Shortcake
- Meatloaf
- Pork Chops
- Laganga
- Catfish (for flights out of YWG)
- French Toast
- Banana Bread
- Jambalaya
- Tomato Soup
- Pound Cake
- Peach Ice Cream
- Pot Roast
- Coffee Crumble Cake
- Stuffed Bell Peppers
- Casserole
- Breakfast Hash (Italian Sausage)
- Brownies
- Banana Pudding
#MakeSeanPeeverInchargeOfAcFood
PS, please keep Iogo yogurt on the breakfast choices. Best thing about the tray.
#3064
Join Date: Jul 2013
Location: MLL / AC Cafe
Programs: It's hard to get status when the website won't let me book flights.
Posts: 5,706
Also what I can do with veg options with all the time I have spent in India would blow your mind!
#3065
Join Date: Oct 2015
Location: Canada
Programs: Aeroplan E50/MM, HH gold, Nat Exec Elite, Kimpton Karma
Posts: 2,354
Would love your veg options.
#3066
Join Date: Sep 2009
Location: YYZ
Programs: AC SE MM, Bonvoy Plat, Hilton G,Nexus, Amex MR Plat,IHG Plat
Posts: 4,428
Might as well add some ethnic food to the list with your experience. Kebab ? Something else with chicken ?
#3067
Suspended
Join Date: Sep 2014
Programs: AC SE100K-1MM, NH, DL, AA, BA, Global Entry/Nexus, APEC..
Posts: 18,877
Ya'll need to scroll upthread a few posts and you can see what Waldorf salad should look like. I have no idea who at AC thought what they served was remotely close. (yes boys and girls, FWP) and
Not sure why Mr. Peever and his awesome food suggestions are in this thread which is about meals served on North American J ....but I love his list and I say we put him in charge!
Seems to me the discussion should be here
http://www.flyertalk.com/forum/air-c...l-food-ac.html
Well, in the other thread, a few of us want to know why AC can't manage salads as a main course - and I posted photos.
That would be awesome, but AC is already offering pseudo ethnic food on certain routes and the ones I've tried are underwhelming. I am not sure they can manage an awesome Chicken Tikka at 40,000'. We've all had some impressive meals in J on other airlines - including ethnic/regional - and they manage it. Maybe those airlines care about pleasing customers, maybe those airlines have better catering.
Not sure why Mr. Peever and his awesome food suggestions are in this thread which is about meals served on North American J ....but I love his list and I say we put him in charge!
Seems to me the discussion should be here
http://www.flyertalk.com/forum/air-c...l-food-ac.html
Well, in the other thread, a few of us want to know why AC can't manage salads as a main course - and I posted photos.
That would be awesome, but AC is already offering pseudo ethnic food on certain routes and the ones I've tried are underwhelming. I am not sure they can manage an awesome Chicken Tikka at 40,000'. We've all had some impressive meals in J on other airlines - including ethnic/regional - and they manage it. Maybe those airlines care about pleasing customers, maybe those airlines have better catering.
#3068
Join Date: Oct 2015
Location: Canada
Programs: Aeroplan E50/MM, HH gold, Nat Exec Elite, Kimpton Karma
Posts: 2,354
Ya'll need to scroll upthread a few posts and you can see what Waldorf salad should look like. I have no idea who at AC thought what they served was remotely close. (yes boys and girls, FWP) and
Not sure why Mr. Peever and his awesome food suggestions are in this thread which is about meals served on North American J ....but I love his list and I say we put him in charge!
Seems to me the discussion should be here
http://www.flyertalk.com/forum/air-c...l-food-ac.html
Well, in the other thread, a few of us want to know why AC can't manage salads as a main course - and I posted photos.
That would be awesome, but AC is already offering pseudo ethnic food on certain routes and the ones I've tried are underwhelming. I am not sure they can manage an awesome Chicken Tikka at 40,000'. We've all had some impressive meals in J on other airlines - including ethnic/regional - and they manage it. Maybe those airlines care about pleasing customers, maybe those airlines have better catering.
Not sure why Mr. Peever and his awesome food suggestions are in this thread which is about meals served on North American J ....but I love his list and I say we put him in charge!
Seems to me the discussion should be here
http://www.flyertalk.com/forum/air-c...l-food-ac.html
Well, in the other thread, a few of us want to know why AC can't manage salads as a main course - and I posted photos.
That would be awesome, but AC is already offering pseudo ethnic food on certain routes and the ones I've tried are underwhelming. I am not sure they can manage an awesome Chicken Tikka at 40,000'. We've all had some impressive meals in J on other airlines - including ethnic/regional - and they manage it. Maybe those airlines care about pleasing customers, maybe those airlines have better catering.
#3069
Join Date: Jul 2013
Location: MLL / AC Cafe
Programs: It's hard to get status when the website won't let me book flights.
Posts: 5,706
Ya'll need to scroll upthread a few posts and you can see what Waldorf salad should look like. I have no idea who at AC thought what they served was remotely close. (yes boys and girls, FWP) and
Not sure why Mr. Peever and his awesome food suggestions are in this thread which is about meals served on North American J ....but I love his list and I say we put him in charge!
Not sure why Mr. Peever and his awesome food suggestions are in this thread which is about meals served on North American J ....but I love his list and I say we put him in charge!
Woo! 2 votes! How many more do I need to get the job?
#3070
Suspended
Join Date: Sep 2014
Programs: AC SE100K-1MM, NH, DL, AA, BA, Global Entry/Nexus, APEC..
Posts: 18,877
#3071
Join Date: Jul 2013
Location: MLL / AC Cafe
Programs: It's hard to get status when the website won't let me book flights.
Posts: 5,706
So, I mean for this post to be constructive - not critiquing.
The problem with AC J Domestic food is that they try to be fancy without the budget to be fancy.
That means you have two real options to improve it.
1) Increase the budget (I just assumed this would not happen)
2) Change the food options (Figured this was most likely)
So the best course of action, assuming the above, is to do the foods you can do really well with the budget you have - rather than trying to do foods that are fancier when you don't have the budget to do it.
Hence a lot of the suggestions I made above can be made in bulk very easily, and cost can be kept down, while quality of that item still kept good.
Your expectation when you see "beef tenderloin" is X. And AC has proven for over a decade that they won't meet the quality of X.
So why not do something like Lasaguna or Dumplings, where the expection is Y and they can meet or exceed Y with the same budget.
Over promise and underdeliver vs under promise and over deliver.
The problem with AC J Domestic food is that they try to be fancy without the budget to be fancy.
That means you have two real options to improve it.
1) Increase the budget (I just assumed this would not happen)
2) Change the food options (Figured this was most likely)
So the best course of action, assuming the above, is to do the foods you can do really well with the budget you have - rather than trying to do foods that are fancier when you don't have the budget to do it.
Hence a lot of the suggestions I made above can be made in bulk very easily, and cost can be kept down, while quality of that item still kept good.
Your expectation when you see "beef tenderloin" is X. And AC has proven for over a decade that they won't meet the quality of X.
So why not do something like Lasaguna or Dumplings, where the expection is Y and they can meet or exceed Y with the same budget.
Over promise and underdeliver vs under promise and over deliver.
#3072
Join Date: Oct 2015
Posts: 733
So, I mean for this post to be constructive - not critiquing.
The problem with AC J Domestic food is that they try to be fancy without the budget to be fancy.
That means you have two real options to improve it.
1) Increase the budget (I just assumed this would not happen)
2) Change the food options (Figured this was most likely)
So the best course of action, assuming the above, is to do the foods you can do really well with the budget you have - rather than trying to do foods that are fancier when you don't have the budget to do it.
Hence a lot of the suggestions I made above can be made in bulk very easily, and cost can be kept down, while quality of that item still kept good.
Your expectation when you see "beef tenderloin" is X. And AC has proven for over a decade that they won't meet the quality of X.
So why not do something like Lasaguna or Dumplings, where the expection is Y and they can meet or exceed Y with the same budget.
Over promise and underdeliver vs under promise and over deliver.
The problem with AC J Domestic food is that they try to be fancy without the budget to be fancy.
That means you have two real options to improve it.
1) Increase the budget (I just assumed this would not happen)
2) Change the food options (Figured this was most likely)
So the best course of action, assuming the above, is to do the foods you can do really well with the budget you have - rather than trying to do foods that are fancier when you don't have the budget to do it.
Hence a lot of the suggestions I made above can be made in bulk very easily, and cost can be kept down, while quality of that item still kept good.
Your expectation when you see "beef tenderloin" is X. And AC has proven for over a decade that they won't meet the quality of X.
So why not do something like Lasaguna or Dumplings, where the expection is Y and they can meet or exceed Y with the same budget.
Over promise and underdeliver vs under promise and over deliver.
If your time on this forum has taught you anything, certainly one of those things is that AC is not keen on rewarding FFers very much. My hunch is this type of marketing is to appeal to prospective J pax in Asia and Europe and the US to misrepresent the soft product just enough to make the sale.
But I'm also cynical so excuse me. I would like some nice and easy comfort food though... Flying international F on other airlines and I've never heard of half the terms used on menus. What's wrong with bacon mac&cheese yo!
#3073
Join Date: Jul 2013
Location: MLL / AC Cafe
Programs: It's hard to get status when the website won't let me book flights.
Posts: 5,706
You're assuming their model is to encourage repeat sales by making the J experience on AC worth buying again. An alternative strategy is to use ridiculous language ("beef tenderloin" for McDonalds' quality beef) in adverts to entice first time J sales. The latter strategy is not sustainable long-term, but their strategy may very well be to draw prospective flyers away from other airlines through marketing.
If your time on this forum has taught you anything, certainly one of those things is that AC is not keen on rewarding FFers very much. My hunch is this type of marketing is to appeal to prospective J pax in Asia and Europe and the US to misrepresent the soft product just enough to make the sale.
But I'm also cynical so excuse me. I would like some nice and easy comfort food though... Flying international F on other airlines and I've never heard of half the terms used on menus. What's wrong with bacon mac&cheese yo!
If your time on this forum has taught you anything, certainly one of those things is that AC is not keen on rewarding FFers very much. My hunch is this type of marketing is to appeal to prospective J pax in Asia and Europe and the US to misrepresent the soft product just enough to make the sale.
But I'm also cynical so excuse me. I would like some nice and easy comfort food though... Flying international F on other airlines and I've never heard of half the terms used on menus. What's wrong with bacon mac&cheese yo!
#3074
Suspended
Join Date: Sep 2014
Programs: AC SE100K-1MM, NH, DL, AA, BA, Global Entry/Nexus, APEC..
Posts: 18,877
You're assuming their model is to encourage repeat sales by making the J experience on AC worth buying again. An alternative strategy is to use ridiculous language ("beef tenderloin" for McDonalds' quality beef) in adverts to entice first time J sales. The latter strategy is not sustainable long-term, but their strategy may very well be to draw prospective flyers away from other airlines through marketing.
If your time on this forum has taught you anything, certainly one of those things is that AC is not keen on rewarding FFers very much. My hunch is this type of marketing is to appeal to prospective J pax in Asia and Europe and the US to misrepresent the soft product just enough to make the sale.
But I'm also cynical so excuse me. I would like some nice and easy comfort food though... Flying international F on other airlines and I've never heard of half the terms used on menus. What's wrong with bacon mac&cheese yo!
If your time on this forum has taught you anything, certainly one of those things is that AC is not keen on rewarding FFers very much. My hunch is this type of marketing is to appeal to prospective J pax in Asia and Europe and the US to misrepresent the soft product just enough to make the sale.
But I'm also cynical so excuse me. I would like some nice and easy comfort food though... Flying international F on other airlines and I've never heard of half the terms used on menus. What's wrong with bacon mac&cheese yo!
Comfort Food. Yessssss.
I posted photos of the mid-flight burgers from my trips with CX and BR. Each was significantly better than ANY AC beef dish I've had in the past year.
I know what you're all thinking, if the beef has been consistently bad, why keep ordering it. Well, I don't do AC pasta after that giant mushroom debacle, and often the fish or chicken are coated in stuff I can't eat. And some of the special meals I've tried are even worse.
Back to the burgers. Simply. Easy to prepare. Can flavour it up with herbs like CX and BR. Can add condiments for additional flavours.
And I agree 100% with the ridiculous menu descriptions when the actual item on the plate bears little resemblance.
FWP alert over.
#3075
Join Date: Oct 2015
Posts: 733
I think, for J, AC has really turned its eyes to foreign travelers to leech off high-fare international connections. Someone flying CX J who hasn't visited Canada before would probably rather connect onto AC J than WS Y, even though the AC J may be some regional flight with few amenities. The promotional materials will no doubt sway people, as most won't bother turning to threads like this.