Aeroplan Credit Card Rollover Benefits
Jan 21, 2021, 1:46 pm
#16
Join Date: Aug 2014
Location: YQB
Programs: AC SE
Posts: 2,139
has anyone noticed a rollover of their eUpgrade credits yet ? As part of the benefits of the amex Aeroplan reserve card (and meeting spending requirements) we would be able to roll over up to 50 eUpgrade credits. On my account, I don't see any that are marked as "rollover" . Only credits about to expire, and credits awarded this year as status earned.
Basic Cardmembers who also hold Aeroplan Elite Status will be able to roll over up to a maximum of 50 eUpgrade credits received in the prior status year to the next status year. eUpgrade credits issued on a promotional basis, as well as those already rolled over from a previous benefit year, are not eligible for this benefit. Rollover eUpgrade credits will be deposited directly into the member's Aeroplan account no later than March 30 of any given year, provided the member holds Aeroplan Elite Status at that time, and held Aeroplan Elite Status in the previous benefit year. If the credit card is changed to a different product or the account is closed, regardless of reason for closure, any unused, rolled over eUpgrade credits will be forfeited and removed from the member's eUpgrade account. Benefit is only available to Primary Cardholders and does not apply to Additional Cardholders. Where a Primary Cardholder is eligible to roll over eUpgrade credits under another Aeroplan credit card, the total cumulative roll over of all eUpgrade credits cannot exceed the maximum of 50 eUpgrade credits.All eUpgrade conditions apply and can be reviewed at aircanada.com/eupgrade-termsandconditions.
Jan 21, 2021, 2:15 pm
#17
Join Date: Oct 2010
Location: ZRH
Programs: AC SE 100K
Posts: 926
This sounds crazy really. First they are granting credits that expire December 31 (instead of Feb). That gives a lot of challenges for trips that typically straddle New Year (which for me is every year). You basically won't be able to upgrade flights in January almost ever because you don't get your rollover until March, they expire in December and you don't get your new ones from the package usually until January. Great move AC!!! - if that's the case - I won't fly you over the year- end - I will take Swiss or LH and just book business with them!!! They need to think this through because you should always be able to get some access. I almost may even re-think paying for my reserve card as one of the prime reasons I would need it is to get that December credit to just roll out to January. The rest of year I would not normally be able to use all mine and the annual grant is enough for me . . . I really wonder why they are trying so hard to have this hard cutoff on the year. I agree for qualification it should not be such a big deal but the e-Ups - that is a serious pain with my annual travel pattern.
Jan 21, 2021, 2:41 pm
#18
Join Date: Oct 2013
Location: YOW
Programs: AC SE, FOTSG Platinum
Posts: 5,728
This sounds crazy really. First they are granting credits that expire December 31 (instead of Feb). That gives a lot of challenges for trips that typically straddle New Year (which for me is every year). You basically won't be able to upgrade flights in January almost ever because you don't get your rollover until March, they expire in December and you don't get your new ones from the package usually until January.
Worth noting that the year-end challenge you describe is nothing new, it just used to happen in February (presumably messing with Spring Break travel instead of New Years' travel). Of course the ideal situation here is that rollover credits will appear Jan 1, so that anyone with an outbound flight Dec 20 and a return flight Jan 3 has credits available for both, but that's just my hope.
Jan 21, 2021, 2:50 pm
#19
A FlyerTalk Posting Legend
Join Date: Sep 2012
Location: SFO
Programs: AC SE MM, BA Gold, SQ Silver, Bonvoy Tit LTG, Hyatt Glob, HH Diamond
Posts: 44,346
To that point, I have been told by AC that this year's March-30 eUp rollover is an anomaly, in future years this will be quicker - although the answer I got didn't specify a date.
Worth noting that the year-end challenge you describe is nothing new, it just used to happen in February (presumably messing with Spring Break travel instead of New Years' travel). Of course the ideal situation here is that rollover credits will appear Jan 1, so that anyone with an outbound flight Dec 20 and a return flight Jan 3 has credits available for both, but that's just my hope.
Worth noting that the year-end challenge you describe is nothing new, it just used to happen in February (presumably messing with Spring Break travel instead of New Years' travel). Of course the ideal situation here is that rollover credits will appear Jan 1, so that anyone with an outbound flight Dec 20 and a return flight Jan 3 has credits available for both, but that's just my hope.
Jan 21, 2021, 2:53 pm
#20
Join Date: Oct 2010
Location: ZRH
Programs: AC SE 100K
Posts: 926
To that point, I have been told by AC that this year's March-30 eUp rollover is an anomaly, in future years this will be quicker - although the answer I got didn't specify a date.
Worth noting that the year-end challenge you describe is nothing new, it just used to happen in February (presumably messing with Spring Break travel instead of New Years' travel). Of course the ideal situation here is that rollover credits will appear Jan 1, so that anyone with an outbound flight Dec 20 and a return flight Jan 3 has credits available for both, but that's just my hope.
Worth noting that the year-end challenge you describe is nothing new, it just used to happen in February (presumably messing with Spring Break travel instead of New Years' travel). Of course the ideal situation here is that rollover credits will appear Jan 1, so that anyone with an outbound flight Dec 20 and a return flight Jan 3 has credits available for both, but that's just my hope.
Jan 21, 2021, 4:17 pm
#22
Join Date: Feb 2013
Location: Ottawa, Ontario
Programs: Marriott Bonvoy - Ambassador, Air Canada Aeroplan - Super Elite
Posts: 81
Mar 2, 2021, 8:57 pm
#24
Join Date: Nov 2018
Location: Vancouver
Programs: AC SE100K 1MM, FB Platinum, Bonvoy Platinum Elite, IHG Gold Elite, Hilton Gold
Posts: 1,604
Mar 3, 2021, 12:17 am
#25
Join Date: Sep 2010
Location: YVR
Programs: AC*SE MM, Marriott Lifetime Titanium
Posts: 4,604
Why are you asking the concierge about program benefits? They're there for same-day travel issues. Up to about a couple years ago, ACAltitude was pretty good at responding to tweets about the loyalty program.
Mar 3, 2021, 1:48 pm
#26
Join Date: Mar 2020
Programs: AC 75k
Posts: 704
T&C for eUP and rollover miles states :
Rollover SQM will be deposited directly into the member's Aeroplan account no later than March 30 of any given year, provided the member earned at least Aeroplan 25K Status based on their Status Qualifying balances from the prior qualifying year.
Says same thing for eUps.
For those of us not swimming in eUPs, that means 1/4 of the year without them.
Rollover SQM will be deposited directly into the member's Aeroplan account no later than March 30 of any given year, provided the member earned at least Aeroplan 25K Status based on their Status Qualifying balances from the prior qualifying year.
Says same thing for eUps.
For those of us not swimming in eUPs, that means 1/4 of the year without them.
Mar 3, 2021, 1:59 pm
#27
A FlyerTalk Posting Legend
Join Date: Sep 2012
Location: SFO
Programs: AC SE MM, BA Gold, SQ Silver, Bonvoy Tit LTG, Hyatt Glob, HH Diamond
Posts: 44,346
T&C for eUP and rollover miles states :
Rollover SQM will be deposited directly into the member's Aeroplan account no later than March 30 of any given year, provided the member earned at least Aeroplan 25K Status based on their Status Qualifying balances from the prior qualifying year.
Says same thing for eUps.
For those of us not swimming in eUPs, that means 1/4 of the year without them.
Rollover SQM will be deposited directly into the member's Aeroplan account no later than March 30 of any given year, provided the member earned at least Aeroplan 25K Status based on their Status Qualifying balances from the prior qualifying year.
Says same thing for eUps.
For those of us not swimming in eUPs, that means 1/4 of the year without them.
Mar 3, 2021, 2:23 pm
#28
Join Date: Mar 2020
Programs: AC 75k
Posts: 704
This year, sure. But my current eUps state expiry 31 Dec 21, not the old end of Feb. So yes, by current rules in 2022 I could be without them for Jan, Feb, Mar.
Maybe the date will roll back next year with an earlier expiry. Will see.
Maybe the date will roll back next year with an earlier expiry. Will see.
Mar 3, 2021, 2:33 pm
#29
Join Date: Oct 2010
Location: ZRH
Programs: AC SE 100K
Posts: 926
If this is the case on the rollover - I won't book my trip with AC next Christmas. I fly into Canada in December and out in January - and the January upgrade (which I used to confirm in March) was critical to the whole ticketing. Now I just won't come - we will go somewhere else on Swiss and ditch the AC flights. They have to figure this out. . .
Mar 3, 2021, 2:42 pm
#30
A FlyerTalk Posting Legend
Join Date: Sep 2012
Location: SFO
Programs: AC SE MM, BA Gold, SQ Silver, Bonvoy Tit LTG, Hyatt Glob, HH Diamond
Posts: 44,346
But also, "no later" doesn't mean "no earlier".
This is definitely a year where they said things would take longer, but I'm curious to see when it will happen in general.
If this is the case on the rollover - I won't book my trip with AC next Christmas. I fly into Canada in December and out in January - and the January upgrade (which I used to confirm in March) was critical to the whole ticketing. Now I just won't come - we will go somewhere else on Swiss and ditch the AC flights. They have to figure this out. . .
However, it was common to get your new eUps in December, which gave the initial batch ~15 months validity. Now it's only ~13.