Aeroplan Miles Sales - May 7-15th 2020
May 7, 2020, 8:16 am
#167
Join Date: Oct 2009
Location: Somewhere over the rainbow
Programs: Airline Free Agent, Bonvoy Platinum, Hyatt Globalist
Posts: 3,812
Wasn't the case for me. I was able to get the 115% bonus then it errored out. Eventually got a purchase at 90% but receiving 17.5K fewer miles makes me a bit disappointed as I got as far up to the payment page.
May 7, 2020, 8:18 am
#171
Join Date: Apr 2019
Posts: 32
Despite getting the error page, I just checked my junk mail and got a receipt for 250k points at 10:02 EDT - with no bonus points indicated... and 13 minutes later, my balance updated to reflect only 250k.
May 7, 2020, 8:18 am
#173
Moderator, Air Canada; FlyerTalk Evangelist
Join Date: Feb 2015
Location: YYC
Programs: AC SE MM, FB Plat, WS Plat, BA Silver, DL GM, Marriott Plat, Hilton Gold, Accor Silver
Posts: 16,778
AC owns Aeroplan, and whether the problem here was on the Aeroplan end or the points.com end, Aeroplan was the one running the promo, and if they failed to get their contractor to ensure an adequate level of service, that's on them. And Aeroplan is owned by AC.
Didn't Ticketmaster add a waiting room or something over a decade ago to deal with this type of issue?
Didn't Ticketmaster add a waiting room or something over a decade ago to deal with this type of issue?
May 7, 2020, 8:19 am
#174
Join Date: Apr 2008
Programs: Aeroplan 25K, Marriott Plat
Posts: 343
I got in at 7:12, missing the 115% level by a minute. Got an error after hitting submit, and a message that my card was not charged. Now I have an email that my purchase was successful. But there are no points in my account.
Oh wait. It shows in my transactions.
Oh wait. It shows in my transactions.
May 7, 2020, 8:20 am
#177
Moderator, Air Canada; FlyerTalk Evangelist
Join Date: Feb 2015
Location: YYC
Programs: AC SE MM, FB Plat, WS Plat, BA Silver, DL GM, Marriott Plat, Hilton Gold, Accor Silver
Posts: 16,778
I tried that, thinking I could sign in a couple minutes before and avoid this type of it, but it would give me an error any time I refreshed the page.
May 7, 2020, 8:21 am
#178
Join Date: Jan 2002
Location: Phoenix, AZ
Programs: Air Canada 35K, Hilton HHonors Diamond; Marriot Gold; Hertz Presidents Circle
Posts: 67
Again I am a total newbie at this .. so please keep me updated as to what your actions will be .... i really don't want to think I just wasted $1500 ...