Aug 21, 2021, 5:45 pm

FlyerTalk Forums Expert How-Tos and Guides

This thread originally contained any and all information relating to flying with AC in the times of COVID. As travel has picked up, much of the discussion has been moved to dedicated threads to make topics easier to follow. Threads that may be of particular interest to those travelling during COVID:

Meal threads:

Schedule changes/refunds - temporary COVID-related policies:

The above threads are in the process of winding down as AC moves away from temporary COVID-related policies. Most questions on schedule changes/refunds should be directed to the thread on AC's new permanent schedule change policies

Other AC-related threads:

Pre-travel e-mails:

Information on immigration rules and procedures, and other government requirements, from the Canada forum:

Airport-related threads containing information that may be relevant to AC passengers, but that are not specific to AC (there are many others in the Canada forum; these are a few that have come up frequently):

(Other threads with immigration/government-related questions not specific to AC can be found on the Canada forum, and experiences and questions on those topics should be posted there)

Is anyone actually flying AC domestic or international in these Covid-filled days?

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Jun 14, 2020, 6:01 pm

#106

FlY2XS

Join Date: Mar 2020

Programs: AC 75k

Posts: 704

So update is that priority/Elite check in at YYZ was empty as was security on a Sunday evening. Had to ask if the unavoidable overnight in YVR meant I had to claim my luggage. She didn't bother to tell me beforehand. Initially the question was met with a blank look. It took a short while for the agent to figure it out, but turns out that AC tags turn into pumpkins after midnight, so now I get to add a 30min delay tonight and check in an hour earlier tomorrow am waiting for bags. YAY!
Boccone is open for food and drinks it turns out and prominently promoted. Customer service is optional. Thought my 10 min wait after being seated before a menu was bad but my neighbors were in the 15-20 range. I have gone out of my way to be a generous tipper in these tough times, but when some people still seem to show selective blindness......
Good luck in your travels.

canadiancow likes this.

Jun 14, 2020, 9:32 pm

#107

Adam Smith

Moderator, Air Canada; FlyerTalk Evangelist

Join Date: Feb 2015

Location: YYC

Programs: AC SE MM, FB Plat, WS Plat, BA Silver, DL GM, Marriott Plat, Hilton Gold, Accor Silver

Posts: 16,775

Quote:

Originally Posted by PilotTobe

The fwd lavs on all planes have been reserved for crew since end of March/beginning of April on mainline and express (exception is the single lav aircraft)

Interesting; I don't recall seeing that mentioned here before. No announcement was made on 209. On 228, the SD did come around and tell the J pax about the lav restriction.

Quote:

Originally Posted by tracon

AC8204 YXS-YVR this morning. 40pax

DH4, shouldn't that have been limited to 37 or 39 pax?

Jun 14, 2020, 9:41 pm

#108

YEG USER

Join Date: Dec 2006

Location: YEG

Posts: 3,925

Quote:

Originally Posted by Adam Smith

I got the Ecological on YYC-YVR but this one on YVR-YYC.

Both mainline 320s. So I'm not sure whether it's a mainline/Jazz thing or whether it depends on station or just what was available when they put that particular kit together.

I’ve been back in the air for about 3 weeks now. The sanitizer you pictured had been in all of my packs, except the last flight, where I got the ecological one. I assumed they ran out of the one, and were using the ecological for the time being - unless they’ve switched for good (whatever that means these days).

Adam Smith likes this.

Jun 14, 2020, 9:42 pm

#109

BlondeBomber

Original Member

Join Date: May 1998

Location: Canada

Programs: AC SE 2MM, HH Dd, SPG; IC Pl/A; AA; DL

Posts: 14,321

Quote:

Originally Posted by Adam Smith

Interesting; I don't recall seeing that mentioned here before. No announcement was made on 209. On 228, the SD did come around and tell the J pax about the lav restriction.

Just another reason that paying extra for J class is becoming even less of a value proposition (and the many other reasons why flying right now is more work than reward!). Can't wait until most of these kinks are worked out/we have an effective vaccine/great treatment.

tcook052, canadiancow, Adam Smith and 1 others like this.

Jun 15, 2020, 3:47 pm

#110

FlY2XS

Join Date: Mar 2020

Programs: AC 75k

Posts: 704

Quote:

Originally Posted by Adam Smith

DH4, shouldn't that have been limited to 37 or 39 pax?

Thought max is 39 occupied seats based on eavesdropping on FA going out last week, but they did also add infants to person count when confirming, so maybe that's it.

Jun 15, 2020, 6:50 pm

#111

YXUFlyboy

Join Date: Jun 2008

Location: YYC, Canada

Programs: AC 35k

Posts: 1,898

Anyone know what they are serving on premium TCON routes on PE or J? I know it's "boxed meals" but is it passable or not even?

Jun 15, 2020, 7:24 pm

#112

Adam Smith

Moderator, Air Canada; FlyerTalk Evangelist

Join Date: Feb 2015

Location: YYC

Programs: AC SE MM, FB Plat, WS Plat, BA Silver, DL GM, Marriott Plat, Hilton Gold, Accor Silver

Posts: 16,775

Quote:

Originally Posted by FlY2XS

Thought max is 39 occupied seats based on eavesdropping on FA going out last week, but they did also add infants to person count when confirming, so maybe that's it.

There are two DH4 layouts, one with 74 seats, the other 78. So it should be 37 on the former and 39 on the latter. I just wasn't sure which layout the one in question was in

Jun 15, 2020, 11:29 pm

#113

tracon

Join Date: Dec 2002

Posts: 8,005

Monday
AC8182 YXJ-YVR 36 passengers
AC8055 YVR-YYJ 16 passengers.....I think.

78 seat DH8-400 selling 41 seats?......
https://www.routesonline.com/news/38...-mayjune-2020/

Jun 16, 2020, 7:22 am

#114

Adam Smith

Moderator, Air Canada; FlyerTalk Evangelist

Join Date: Feb 2015

Location: YYC

Programs: AC SE MM, FB Plat, WS Plat, BA Silver, DL GM, Marriott Plat, Hilton Gold, Accor Silver

Posts: 16,775

Quote:

Originally Posted by tracon

78 seat DH8-400 selling 41 seats?......
https://www.routesonline.com/news/38...-mayjune-2020/

Odd. It seems all the 2x2 Y aircraft are selling N/2 + 2 seats.

Thanks for sharing that link, I knew someone had posted it elsewhere but couldn't find it.

Jun 16, 2020, 9:02 am

#115

expert7700

Join Date: Feb 2004

Location: USA

Programs: AC SE100K, F9 100k, NK Gold, UA *S, Hyatt Glob, Bonvoy Titanium

Posts: 5,195

Quote:

Originally Posted by Adam Smith

Odd. It seems all the 2x2 Y aircraft are selling N/2 + 2 seats.

That's seems a reasonable overbooking factor to me.

Or perhaps an assumption that agents will unblock to put two parents/children next to each other for more ~~efficient seat utilization rates~~ profit.

Jun 16, 2020, 9:41 am

#116

tracon

Join Date: Dec 2002

Posts: 8,005

I thought I read somewhere that people from the same family wouldn't necessarily get an empty middle seat.
I haven't been able to find it though.

Jun 16, 2020, 10:17 am

#117

FlY2XS

Join Date: Mar 2020

Programs: AC 75k

Posts: 704

Quote:

Originally Posted by YXUFlyboy

Anyone know what they are serving on premium TCON routes on PE or J? I know it's "boxed meals" but is it passable or not even?

YVR-YYZ
J: Box with cold, basic grab and go chicken and cheese wrap, small bean and corn salad, almonds and a KitKat. No other choice besides, "No thank you." Bottled water on boarding. Same thing regardless of departure time.

Everyone else: bottled water on boarding.

Passable is a matter of opinion. Cold wraps aren't my thing.

Jun 16, 2020, 1:10 pm

#118

eigenvector

Join Date: Apr 2015

Location: YVR

Programs: UA Premier Platinum

Posts: 3,759

Quote:

Originally Posted by FlY2XS

I guess they don't want any vegetarians cheapening the cabin.

Jun 16, 2020, 2:22 pm

#119

PilotTobe

Join Date: Jan 2014

Location: YVR

Programs: E50K, *Gold, WS Gold,VIA Premier, VIPorter

Posts: 463

Quote:

Originally Posted by tracon

Monday
AC8182 YXJ-YVR 36 passengers
AC8055 YVR-YYJ 16 passengers.....I think.

78 seat DH8-400 selling 41 seats?......
https://www.routesonline.com/news/38...-mayjune-2020/

I think this is slightly off, as the CR9 is capped at J12Y32, but the site shows as J12Y34 (same with embraer)...

Jun 16, 2020, 2:34 pm

#120

recreationaltimetraveller

Join Date: Sep 2018

Location: LAX

Programs: AC SE, UA S, Bonvoy Titanium

Posts: 272

Just booked LAX-YWG for the 27th via YVR, should be an interesting journey.

canadiancow likes this.