Last edit by: Adam Smith
This thread originally contained any and all information relating to flying with AC in the times of COVID. As travel has picked up, much of the discussion has been moved to dedicated threads to make topics easier to follow. Threads that may be of particular interest to those travelling during COVID:
Meal threads:
Schedule changes/refunds - temporary COVID-related policies:
The above threads are in the process of winding down as AC moves away from temporary COVID-related policies. Most questions on schedule changes/refunds should be directed to the thread on AC's new permanent schedule change policies
Other AC-related threads:
Pre-travel e-mails:
Information on immigration rules and procedures, and other government requirements, from the Canada forum:
Airport-related threads containing information that may be relevant to AC passengers, but that are not specific to AC (there are many others in the Canada forum; these are a few that have come up frequently):
(Other threads with immigration/government-related questions not specific to AC can be found on the Canada forum, and experiences and questions on those topics should be posted there)
Meal threads:
- Air Canada Meals (Jul 2021 - ???) - Business Class - North America
- Air Canada Meals (Jul 2021 - ???) - Premium Economy - North America
- Air Canada Meals (Jul 2021 - ???) - Economy - North America
- Air Canada Meals (Jul 2021 - ???) - Business Class - International
Schedule changes/refunds - temporary COVID-related policies:
- Master thread COVID-19/Coronavirus; travel waivers, route changes, AC impacts
- Master thread Air Canada Refunds vs credits; Class action lawsuit filed
The above threads are in the process of winding down as AC moves away from temporary COVID-related policies. Most questions on schedule changes/refunds should be directed to the thread on AC's new permanent schedule change policies
Other AC-related threads:
- Air Canada Clean Care+ program
- MLLs in the time of COVID - re-openings, food, distancing, etc
- Upload your COVID documents online (trial)
Pre-travel e-mails:
Information on immigration rules and procedures, and other government requirements, from the Canada forum:
- Canada entry rules changing; fully vaccinated air travelers allowed
- Canada Will Require Negative COVID-19 Test 72 Hours Before Arrival
- Federal government to require vaccinations for all air and train passengers
Airport-related threads containing information that may be relevant to AC passengers, but that are not specific to AC (there are many others in the Canada forum; these are a few that have come up frequently):
- Flying through YYC 2021 Q3/Q4 (security, connections, construction impact, etc)
- YYZ International Arrivals
- Recent/Current YYZ-USA Preclearance Weekday morning times
(Other threads with immigration/government-related questions not specific to AC can be found on the Canada forum, and experiences and questions on those topics should be posted there)
Is anyone actually flying AC domestic or international in these Covid-filled days?
#1771
Join Date: Dec 2007
Posts: 3,607
I was impressed with the value when I flew Transat "club class" once which was like $150 more than economy ... but that was about 10 years ago. I've checked since and found it *much* more expensive than what I paid then. I think both airlines are pricing their premium class based on what the market will bear, not on what they think the value thy can offer represents. And the reality seems to be that the market will bear a pretty substantial premium for premium economy.
From the airline's point of view I think the way they do their accounting the dominant factor in calculating the cost is the sheer square footage of the seat. It doesn't seem like much difference when you're sitting in it but they only fit about 2/3 as many PY seats in the same space as economy seats so it's going to be 50% more "expensive" from their point of view. There are all kinds of assumptions built into that model about what seats they could have sold at what price if they had more seats but I don't think they think that deeply about it to be honest.
It would be nice if they looked at the fare and said hm, we're giving 50% more space and the market is paying us 50% more money (or more on AC IME!) let's see if we can offer a service commensurate with what they're paying.
From the airline's point of view I think the way they do their accounting the dominant factor in calculating the cost is the sheer square footage of the seat. It doesn't seem like much difference when you're sitting in it but they only fit about 2/3 as many PY seats in the same space as economy seats so it's going to be 50% more "expensive" from their point of view. There are all kinds of assumptions built into that model about what seats they could have sold at what price if they had more seats but I don't think they think that deeply about it to be honest.
It would be nice if they looked at the fare and said hm, we're giving 50% more space and the market is paying us 50% more money (or more on AC IME!) let's see if we can offer a service commensurate with what they're paying.
Last edited by zkzkz; Oct 6, 2022 at 11:45 am
#1772
Join Date: Aug 2010
Posts: 3,130
to assume that PY (or Y) products should roughly be the same.
The reality is that they aren’t. They have similar seats, but the overall quality tends to vary a lot. You have your premium carriers in the PY space (like VS or NZ), you have your middling carriers (like CX, WS, BA and so on) and you have your budget carriers (like AC, LH, US3). The former treats it as a different class of service and pay lots of attention, the middle as a different class, albeit as an afterthought, and the latter treat it is an extension of Y (even closing the curtain between the cabins is one step too far).
AC has always been a budget carrier in Y/PY. Cabin cleanliness and upkeep has been a problem for years (LH is an outlier on that front among the budget carriers).
It’s not that they can’t make the service a little better; they just don’t want to. In that sense, AC has adopted LH’s general contempt for anything that suggests “Economy”.
What you’re describing is pre-pandemic normal PY on AC - right down to poor ukpeep, low cleanliness, and actual chunks missing out of the seats.
#1774
Join Date: Aug 2013
Location: YVR - MILLS Waypoint (It's the third house on the left)
Programs: AC*SE100K, wood level status in various other programs
Posts: 6,232
#1776
A FlyerTalk Posting Legend
Join Date: Sep 2012
Location: SFO
Programs: AC SE MM, BA Gold, SQ Silver, Bonvoy Tit LTG, Hyatt Glob, HH Diamond
Posts: 44,331
I flew out of SFO T2 on AC yesterday.
Without Clear, I either would have had to run to T3 and back, or I would have missed my flight. The Precheck line was snaking around the check-in area.
I guess I might need to rethink my airport arrival strategy for AC flights. Getting there after boarding has begun is starting to get risky.
Without Clear, I either would have had to run to T3 and back, or I would have missed my flight. The Precheck line was snaking around the check-in area.
I guess I might need to rethink my airport arrival strategy for AC flights. Getting there after boarding has begun is starting to get risky.
#1777
Join Date: May 2022
Posts: 241
Did YYZ-YVR lie flat last weekend and it was a rather enjoyable experience. The flight attendant servicing me was super cute and friendly, probably got lucky because the other ones seems lukewarm. Meal service was course by course, spaced out nicely and pretty attentive. Entree nothing to write home about, tiramisu dessert was quite enjoyable.
#1778
Join Date: Feb 2017
Location: yyz
Posts: 37
Did YYZ-YVR lie flat last weekend and it was a rather enjoyable experience. The flight attendant servicing me was super cute and friendly, probably got lucky because the other ones seems lukewarm. Meal service was course by course, spaced out nicely and pretty attentive. Entree nothing to write home about, tiramisu dessert was quite enjoyable.
#1781
Join Date: Sep 2009
Location: YYZ
Programs: AC SE MM, Bonvoy Plat, Hilton G,Nexus, Amex MR Plat,IHG Plat
Posts: 4,426
Pushback YYZ to SFO late this morning due to late arriving pax. Bags are on so had to wait. Likely due to the long lines at TB security and US CBP. Took 40 mins with Nexus
#1782
Join Date: Mar 2001
Location: Toronto, ON
Programs: AC 75K
Posts: 6,363
#1783
Original Poster
Join Date: Dec 2007
Location: Body in Downtown YYZ, heart and mind elsewhere
Programs: UA 50K, refugee from AC E50K, Marriott Lifetime Plat
Posts: 5,132
It's hard to believe I started this thread a little over 2 years ago and we're still here posting!
When I started this thread, it was hard to see a way forward and a return to the times when many of us would mileage run just for the sake of a few extra points or other perceived perks. When I first created this thread, we were at a point where simply being in close proximity to others might be a lethal thing.
How times have changed! Personally I'm glad they have and I suspect we all are ...
I wouldn't go so far as to say the pandemic is over, but with the vaccines, getting on a plane to go somewhere is no longer the challenge it was two years or a year ago.
I recently flew YYZ-YVR-YYJ-YVR-PDX and back again all on AC metal. Masks were on for most flights and then suddenly after Oct 1, they weren't. I still wore my mask more often than not and I think for the foreseeable future, some of us will elect to mask up more often than Before Covid. But that's no biggie; it's just a personal choice just like do I wear these shoes today or those ones?
The title of this thread is "Is anyone actually flying AC domestic or international in these Covid-filled days". Judging by the loads on the flights I recently took and by the crowds and line ups at the airports, I'd say the answer today is a resounding yes.
It's nice to be up in the air again.
Mods - please feel free to close this thread as we all move on.
When I started this thread, it was hard to see a way forward and a return to the times when many of us would mileage run just for the sake of a few extra points or other perceived perks. When I first created this thread, we were at a point where simply being in close proximity to others might be a lethal thing.
How times have changed! Personally I'm glad they have and I suspect we all are ...
I wouldn't go so far as to say the pandemic is over, but with the vaccines, getting on a plane to go somewhere is no longer the challenge it was two years or a year ago.
I recently flew YYZ-YVR-YYJ-YVR-PDX and back again all on AC metal. Masks were on for most flights and then suddenly after Oct 1, they weren't. I still wore my mask more often than not and I think for the foreseeable future, some of us will elect to mask up more often than Before Covid. But that's no biggie; it's just a personal choice just like do I wear these shoes today or those ones?
The title of this thread is "Is anyone actually flying AC domestic or international in these Covid-filled days". Judging by the loads on the flights I recently took and by the crowds and line ups at the airports, I'd say the answer today is a resounding yes.
It's nice to be up in the air again.
Mods - please feel free to close this thread as we all move on.
#1784
Join Date: Sep 2011
Location: Ideally YOW, but probably not
Programs: AC SE*MM
Posts: 1,827
A few COVID-related observations from my LHR-YYZ-YOW this past weekend.
1) It was almost like a pre-COVID TATL, besides the parts of the J service that have not quite recovered. No masks on any crew or pax that I saw in J.
2) I miss AC 888/889. Maybe next summer.
3) When I got to YYZ I cleared customs in 30s (fairly quiet anyway, and thanks Nexus) and had plenty of time to catch an earlier flight to YOW. In the beforetimes I would frequently go to the gate to get this done but these days it seems like the GA shows up about 5 mins before the flight boards at YYZ so I went to the service desk at YYZ domestic. I was booked in Y upgraded to J on both legs but all I wanted was the earlier YYZ-YOW and I didn't care whether my upgrade carried over or not for a 45 min flight, and I didn't care whether they gave me a confirmed seat or standby (I've got a 100% clear rate on standby YYZ/YOW as an SE). The obviously very new agent could not figure how to do this and had to get another agent to help out and and all in all it took them about 15 minutes to figure it all out and print me a new boarding pass for the earlier flight, which in the beforetimes would have taken an agent about 1-2 mins. I didn't care because I had lots of time, but it seems like they are still training new staff and when IRROPs happen it is still going to be a big challenge.
1) It was almost like a pre-COVID TATL, besides the parts of the J service that have not quite recovered. No masks on any crew or pax that I saw in J.
2) I miss AC 888/889. Maybe next summer.
3) When I got to YYZ I cleared customs in 30s (fairly quiet anyway, and thanks Nexus) and had plenty of time to catch an earlier flight to YOW. In the beforetimes I would frequently go to the gate to get this done but these days it seems like the GA shows up about 5 mins before the flight boards at YYZ so I went to the service desk at YYZ domestic. I was booked in Y upgraded to J on both legs but all I wanted was the earlier YYZ-YOW and I didn't care whether my upgrade carried over or not for a 45 min flight, and I didn't care whether they gave me a confirmed seat or standby (I've got a 100% clear rate on standby YYZ/YOW as an SE). The obviously very new agent could not figure how to do this and had to get another agent to help out and and all in all it took them about 15 minutes to figure it all out and print me a new boarding pass for the earlier flight, which in the beforetimes would have taken an agent about 1-2 mins. I didn't care because I had lots of time, but it seems like they are still training new staff and when IRROPs happen it is still going to be a big challenge.
Last edited by RatherBeInYOW; Oct 12, 2022 at 11:40 am
#1785
A FlyerTalk Posting Legend
Join Date: Sep 2012
Location: SFO
Programs: AC SE MM, BA Gold, SQ Silver, Bonvoy Tit LTG, Hyatt Glob, HH Diamond
Posts: 44,331
You probably could have done it yourself by accessing OLCI again, in less time than the "1-2 mins" from the "beforetimes".