Aug 21, 2021, 5:45 pm
Last edit by: Adam Smith
This thread originally contained any and all information relating to flying with AC in the times of COVID. As travel has picked up, much of the discussion has been moved to dedicated threads to make topics easier to follow. Threads that may be of particular interest to those travelling during COVID:
Meal threads:
Schedule changes/refunds - temporary COVID-related policies:
The above threads are in the process of winding down as AC moves away from temporary COVID-related policies. Most questions on schedule changes/refunds should be directed to the thread on AC's new permanent schedule change policies
Other AC-related threads:
Pre-travel e-mails:
Information on immigration rules and procedures, and other government requirements, from the Canada forum:
Airport-related threads containing information that may be relevant to AC passengers, but that are not specific to AC (there are many others in the Canada forum; these are a few that have come up frequently):
(Other threads with immigration/government-related questions not specific to AC can be found on the Canada forum, and experiences and questions on those topics should be posted there)
Meal threads:
- Air Canada Meals (Jul 2021 - ???) - Business Class - North America
- Air Canada Meals (Jul 2021 - ???) - Premium Economy - North America
- Air Canada Meals (Jul 2021 - ???) - Economy - North America
- Air Canada Meals (Jul 2021 - ???) - Business Class - International
Schedule changes/refunds - temporary COVID-related policies:
- Master thread COVID-19/Coronavirus; travel waivers, route changes, AC impacts
- Master thread Air Canada Refunds vs credits; Class action lawsuit filed
The above threads are in the process of winding down as AC moves away from temporary COVID-related policies. Most questions on schedule changes/refunds should be directed to the thread on AC's new permanent schedule change policies
Other AC-related threads:
- Air Canada Clean Care+ program
- MLLs in the time of COVID - re-openings, food, distancing, etc
- Upload your COVID documents online (trial)
Pre-travel e-mails:
Information on immigration rules and procedures, and other government requirements, from the Canada forum:
- Canada entry rules changing; fully vaccinated air travelers allowed
- Canada Will Require Negative COVID-19 Test 72 Hours Before Arrival
- Federal government to require vaccinations for all air and train passengers
Airport-related threads containing information that may be relevant to AC passengers, but that are not specific to AC (there are many others in the Canada forum; these are a few that have come up frequently):
- Flying through YYC 2021 Q3/Q4 (security, connections, construction impact, etc)
- YYZ International Arrivals
- Recent/Current YYZ-USA Preclearance Weekday morning times
(Other threads with immigration/government-related questions not specific to AC can be found on the Canada forum, and experiences and questions on those topics should be posted there)
Is anyone actually flying AC domestic or international in these Covid-filled days?
Oct 1, 2022, 4:28 pm
#1756
Join Date: Aug 2013
Location: YVR - MILLS Waypoint (It's the third house on the left)
Programs: AC*SE100K, wood level status in various other programs
Posts: 6,240
Maybe it would be better to solve one challenge at a time?
Oct 1, 2022, 7:08 pm
#1758
Join Date: Feb 2006
Programs: AC75 MM
Posts: 959
Not sure if it will interrupt any of our travel plans (trying here to keep on topic), but I'll be wearing my N95 (when not eating/drinking on my upcoming flights) as well as appreciating my recent bivalent vaccine
Oct 2, 2022, 11:29 am
#1759
Join Date: Dec 2007
Location: YYJ
Programs: AC SE*MM, Bonvoy LT Plat, HH Gold, National EE, Sixt Plat, Hz 5*
Posts: 2,441
Flew AC yesterday from ATL-YUL, and today from YUL-YYC. On both flights almost no one wore masks (in J at least). No mention of arrivecan and I deleted the app.
Slightly OT, but I made it through the entire pandemic with a single essential traveler profile on arrivecan (only business travel, no vacations). The funny thing is I set up the profile in early May 2021 before vaccines were readily available in Canada, so it didn't ask for Vaccine status. Since it was a permanent profile every time I crossed the border recently I would get grilled about my vaccine status, despite having received 5 doses.
Slightly OT, but I made it through the entire pandemic with a single essential traveler profile on arrivecan (only business travel, no vacations). The funny thing is I set up the profile in early May 2021 before vaccines were readily available in Canada, so it didn't ask for Vaccine status. Since it was a permanent profile every time I crossed the border recently I would get grilled about my vaccine status, despite having received 5 doses.
Oct 2, 2022, 11:43 am
#1760
Join Date: Dec 2007
Posts: 3,609
(196 in Canada which is 30% less per capita)
Oct 2, 2022, 9:41 pm
#1761
Join Date: Apr 2016
Location: YYZ
Programs: TK *G
Posts: 3,099
I won’t get into the specifics of why I think Covid is going from a pandemic to an endemic as it’s off topic, and there are many valid arguments suggesting it may not be an endemic, but my point is that once measures such as physical distancing and mask mandate are ended, it’s hard to bring them back, unless there is some sort of drastic change that induces fear among the general public, such as another new variant in fall/winter.
Oct 2, 2022, 10:49 pm
#1762
Join Date: Apr 2018
Location: YYZ
Programs: Bonvoy Plat
Posts: 87
Asked an SD about this on my YVR-YYZ flight today, he said Nov 1 for nuts. But, all depends on catering filling the orders appropriately. No olive oil dressing or the white Chilean wine on the flight today. And on the ICN-YVR flight, they didn't have any port loaded.
Oct 5, 2022, 7:05 pm
#1764
Join Date: Jul 2008
Posts: 195
AC Premium Economy International
Just completed a round trip YYJ -YVR - LHR. The long haul was in PE.
The cleaners had done a poor job both ways. Book and used earbuds from previous passenger outbound, lots of crumbs everywhere on the return. Somewhat gross. i guess one must be prepared to clean ones own space.
Service outbound was excellent, very attentive. Wine and Baileys was no problem. Main meal was also very good. I had braised beef, my wife chicken and they were both tasty. Breakfast on the other hand was terrible. Paper bag with a yoghurt and dry croissant. No jam or butter.
On the return the initial service was also very good. Food was acceptable. No coffee service and no baileys. I asked for another glass of wine and was told to wait. It never came. Once in the flight I saw them come round with bottled water. Otherwise from when they cleared away dinner to the start of the breakfast service there was zero presence or service. I guess that is why there is a call button but I am uncomfortable using it. Breakfast was a packaged pastry. Made in the UK with chicken from Brazil or Thailand. It also had a non meat version. Unimpressed.
Both flights were in the 787. Maybe coincidence but neither of us had any Jetlag in either direction.
We enjoyed the extra space in PE and the quality of the main meal. The rest of the experience was definitely economy.
The cleaners had done a poor job both ways. Book and used earbuds from previous passenger outbound, lots of crumbs everywhere on the return. Somewhat gross. i guess one must be prepared to clean ones own space.
Service outbound was excellent, very attentive. Wine and Baileys was no problem. Main meal was also very good. I had braised beef, my wife chicken and they were both tasty. Breakfast on the other hand was terrible. Paper bag with a yoghurt and dry croissant. No jam or butter.
On the return the initial service was also very good. Food was acceptable. No coffee service and no baileys. I asked for another glass of wine and was told to wait. It never came. Once in the flight I saw them come round with bottled water. Otherwise from when they cleared away dinner to the start of the breakfast service there was zero presence or service. I guess that is why there is a call button but I am uncomfortable using it. Breakfast was a packaged pastry. Made in the UK with chicken from Brazil or Thailand. It also had a non meat version. Unimpressed.
Both flights were in the 787. Maybe coincidence but neither of us had any Jetlag in either direction.
We enjoyed the extra space in PE and the quality of the main meal. The rest of the experience was definitely economy.
Oct 5, 2022, 8:07 pm
#1768
Join Date: Jul 2008
Posts: 195
Clean seating area, two decent meals on a 9 hr flight and visible inflight service. I have had much better inflight service on most Air Transat transatlantics than AC delivered on our return.
Unreasonable, I don't think so.
Oct 5, 2022, 8:48 pm
#1769
Join Date: Jan 2015
Location: YLW
Posts: 117
PE may appear like beer compared to business but it is sizeable price jump from economy.
Clean seating area, two decent meals on a 9 hr flight and visible inflight service. I have had much better inflight service on most Air Transat transatlantics than AC delivered on our return.
Unreasonable, I don't think so.
Clean seating area, two decent meals on a 9 hr flight and visible inflight service. I have had much better inflight service on most Air Transat transatlantics than AC delivered on our return.
Unreasonable, I don't think so.
Oct 5, 2022, 8:56 pm
#1770
Join Date: Jul 2008
Posts: 195