eUps pre-airport for regulars since Amadeus
Dec 12, 2019, 12:29 pm
#181
A FlyerTalk Posting Legend
Join Date: Sep 2012
Location: SFO
Programs: AC SE MM, BA Gold, SQ Silver, Bonvoy Tit LTG, Hyatt Glob, HH Diamond
Posts: 44,331
So would you email if it's J2 C2 D0 Z0 P0 R0 O1 E0 N0 Y9 B9 M9 U9 H8 Q5 V1 W0 S0 T0 L0 K0 at T-40? SE upgrading from low flex to J. Numbers don't look great, but I can't SDC either because I'd blow my chance at an eUpgrade then. FWIW last year when I travelled on this route on the same date my e-Up to PY cleared and then I was further op-up'ed to J because Y was oversold.
Dec 12, 2019, 5:41 pm
#183
Join Date: May 2008
Location: Near YYZ (great song too!)
Programs: E50 MM
Posts: 435
8 day window? Is the window been extended of late? If so, does the extended eUp window also apply to international bookings? I am E75 and thought I was looking at a 6 day window for international.
Dec 12, 2019, 6:13 pm
#184
Join Date: Feb 2014
Location: YHZ
Programs: AC E35K
Posts: 43
Dec 12, 2019, 7:30 pm
#186
Join Date: Aug 2012
Programs: AC E35K, NEXUS
Posts: 4,368
Mr. FQ is gifted E35K. I was looking at his window and it says Canada-USA window 8 days from Standard as well as Flex, but on the number of eUps required page, it does not mention Standard. Is eUp from Standard still a thing for E35K or nah?
Last edited by flyquiet; Dec 12, 2019 at 7:31 pm Reason: typo
Dec 13, 2019, 1:35 am
#187
Join Date: Feb 2014
Location: YHZ
Programs: AC E35K
Posts: 43
It says you can upgrade from Standard Fare until February 29, 2020
Dec 16, 2019, 9:24 pm
#189
Join Date: Apr 2003
Location: YYZ
Programs: AC E75K, Amex Plat, NEXUS, Aman-user (not really a -junkie)
Posts: 1,721
Has this happened to anyone? I waitlisted for eupgrade on my flight T-48 hours, checked in for my original economy seat, then in the last 15 hours, my waitlist status clearly didn't clear (wasn't shown on app upgrade list and OLCI showed original seat) BUT when looking at 'My Bookings' on Air Canada's site, it showed my flight has cancelled (It was not and could still access seat assignment/boarding pass via OLCI - called AC to verify).
Turns out when I called in, when my waitlist status didn't clear, it was showing I has two of the same flight back to Toronto (could verify via eUpgrade site - one for eupgrade (still showed waitlist checked), one for original ticket saying upgrade not available), and that the system was reading the waitlist that didn't clear as my entire flight was cancelled. I could see in bookings that I had two of the same flight number under seat selection (no seat selected).
This is what the phone agent told me but didn't really believe it... Though she had someone remove the upgrade request and it was once again showing one flight only and the flight was no longer cancelled.
Any insight and whether anyone has had a similar experience?
Turns out when I called in, when my waitlist status didn't clear, it was showing I has two of the same flight back to Toronto (could verify via eUpgrade site - one for eupgrade (still showed waitlist checked), one for original ticket saying upgrade not available), and that the system was reading the waitlist that didn't clear as my entire flight was cancelled. I could see in bookings that I had two of the same flight number under seat selection (no seat selected).
This is what the phone agent told me but didn't really believe it... Though she had someone remove the upgrade request and it was once again showing one flight only and the flight was no longer cancelled.
Any insight and whether anyone has had a similar experience?
Now, I am not on any waitlist anymore and my bookings says flight is cancelled when it's not.
Arghhh! Anyone have any insight or am I just SOL ? E50 so no concierge to email... just FT
Dec 16, 2019, 9:53 pm
#190
Join Date: Apr 2003
Location: YYZ
Programs: AC E75K, Amex Plat, NEXUS, Aman-user (not really a -junkie)
Posts: 1,721
AC Twitter confirmed to me that since my waitlist didn't clear before check-in, too bad for me. There is no waitlist capability in the last 24h...and it doesn't carry over...
Ridiculous !
Ridiculous !
Dec 16, 2019, 10:33 pm
#191
A FlyerTalk Posting Legend
Join Date: Sep 2012
Location: SFO
Programs: AC SE MM, BA Gold, SQ Silver, Bonvoy Tit LTG, Hyatt Glob, HH Diamond
Posts: 44,331
Ask at the airport.
Dec 17, 2019, 1:44 am
#192
Join Date: Aug 2019
Location: Montreal & Nashville
Programs: Aeroplan SE100K, Accor Platinum, Bonvoy Titanium Elite, BW Diamond, Hertz President's Circle
Posts: 391
Dec 17, 2019, 8:52 am
#193
Join Date: Sep 2011
Programs: Aeroplan Elite for life; Fairmont Platinum; Delta Platinum Plus
Posts: 324
Trying to apply for an eup and keep getting error message 8405. What should I do other than the very unhelpful suggestion the website that I call AC Reservations.
Dec 17, 2019, 9:02 am
#194
Join Date: Oct 2012
Location: YYC
Programs: AC SE
Posts: 2,342
Had a similar error with an eupgrade request yesterday. Had to phone in to Reservations, as the system wasn't recognizing that the upgrade account owner was the same as the name on the PNR, as some of the name formatting issues with Amadeus are causing the system to not recognize the link. If it's the same problem, it seems like a call to Reservations to get the name cleaned up is the way to resolve.