eUps pre-airport for regulars since Amadeus
Dec 9, 2019, 5:01 am
#166
Original Member
Join Date: May 1998
Location: yvr
Programs: AC
Posts: 568
Flight fra to yyc
Flight had 19/30 booked in J class. Flying with 29 occupied most of these additional are staff. I know that because they were on premium economy upgrade wait list as well. I was told by a gate agent a few weeks back that this is how staff are listed. I don’t know if non staff were upgraded at gate. I was upgraded 3 days ago and do not appear on the app wait list.
Dec 9, 2019, 10:10 am
#168
Join Date: Apr 2011
Location: YYC
Programs: AC E75K, spouse E75K (MM), National Emerald, various hotel programs
Posts: 372
We've got upcoming YYC-YYZ flight pass bookings. My spouses upgrade window opened this morning and other than Air Canada's clock being a couple of minutes off, using the AC website the outbound flight has been upgraded, seat selected and email confirmation received.
Dec 9, 2019, 4:22 pm
#170
A FlyerTalk Posting Legend
Join Date: Sep 2012
Location: SFO
Programs: AC SE MM, BA Gold, SQ Silver, Bonvoy Tit LTG, Hyatt Glob, HH Diamond
Posts: 44,347
In your case, it doesn't sound inaccurate, as non-revs do show up that way, every (?) time (maybe excluding deadheading pilots). But it's incomplete.
Book Flex on a 320 (I'm using a 2 cabin example because it's simpler). Request an eUpgrade after check-in (yes, not easy, I know). You're now showing on the J list (named "upgrade" in the app). Stand by for an earlier flight. On that list, you'll show up on the J list ("upgrade") and Y list ("standby").
Definitely less common than non-revs, and you'll be above them all in this situation, but it's certainly possible.
Dec 9, 2019, 4:47 pm
#171
Join Date: Aug 2012
Programs: AC E35K, NEXUS
Posts: 4,368
It happened to me when my PY upgrade was not looking like it would clear - I noticed myself appear on the J list also. (It also did not clear, but I did not request it.)
Dec 9, 2019, 4:50 pm
#172
Join Date: May 2016
Location: YVR
Programs: Aeroplan 75K, Westjet Gold, Skymiles, Alaska MP, Marriott Gold, IHG Gold, Amex MR
Posts: 40
Have been monitoring some upgrade lists the last couple days and I can see there are people standing by for upgrades (not employees).
I thought during this transition period upgrades on waitlist not confirmed by T-24hr will be cancelled and requesting upgrade during airport check-in will be unavailable?
I thought during this transition period upgrades on waitlist not confirmed by T-24hr will be cancelled and requesting upgrade during airport check-in will be unavailable?
Dec 9, 2019, 5:05 pm
#173
A FlyerTalk Posting Legend
Join Date: Sep 2012
Location: SFO
Programs: AC SE MM, BA Gold, SQ Silver, Bonvoy Tit LTG, Hyatt Glob, HH Diamond
Posts: 44,347
I requested the upgrade >24 hours out; however, it was only confirmed at the gate by the gate agent. They were not accepting requests made less than 24 hours (i.e. no at-gate requests), but they processed upgrades based on the upgrade list, as it stood 24 hours prior to departure, in the order on the list. So, if you're on the list and there's seats available, you should be given one at the gate, based on my experience, without worrying about being bumped further down the list within 24 hours of departure.
If they're doing that order, then a P25K on a B fare would be ahead of a SE MM on an E fare.
Dec 10, 2019, 4:24 am
#174
Join Date: Jan 2007
Location: YYZ
Programs: CX GO, AC Aeroplan 25K, AMEX PLAT, Hilton Diamond, Marriott Titanium, IHG Spire Amb
Posts: 464
I requested the upgrade >24 hours out; however, it was only confirmed at the gate by the gate agent. They were not accepting requests made less than 24 hours (i.e. no at-gate requests), but they processed upgrades based on the upgrade list, as it stood 24 hours prior to departure, in the order on the list. So, if you're on the list and there's seats available, you should be given one at the gate, based on my experience, without worrying about being bumped further down the list within 24 hours of departure.
However, in practice, it seems that if one is on the upgrade list it will be processed by PDM as per pervious.
Dec 11, 2019, 6:57 am
#175
Join Date: May 2018
Location: Toronto, Ontario, Canada
Posts: 188
Has this happened to anyone? I waitlisted for eupgrade on my flight T-48 hours, checked in for my original economy seat, then in the last 15 hours, my waitlist status clearly didn't clear (wasn't shown on app upgrade list and OLCI showed original seat) BUT when looking at 'My Bookings' on Air Canada's site, it showed my flight has cancelled (It was not and could still access seat assignment/boarding pass via OLCI - called AC to verify).
Turns out when I called in, when my waitlist status didn't clear, it was showing I has two of the same flight back to Toronto (could verify via eUpgrade site - one for eupgrade (still showed waitlist checked), one for original ticket saying upgrade not available), and that the system was reading the waitlist that didn't clear as my entire flight was cancelled. I could see in bookings that I had two of the same flight number under seat selection (no seat selected).
This is what the phone agent told me but didn't really believe it... Though she had someone remove the upgrade request and it was once again showing one flight only and the flight was no longer cancelled.
Any insight and whether anyone has had a similar experience?
Turns out when I called in, when my waitlist status didn't clear, it was showing I has two of the same flight back to Toronto (could verify via eUpgrade site - one for eupgrade (still showed waitlist checked), one for original ticket saying upgrade not available), and that the system was reading the waitlist that didn't clear as my entire flight was cancelled. I could see in bookings that I had two of the same flight number under seat selection (no seat selected).
This is what the phone agent told me but didn't really believe it... Though she had someone remove the upgrade request and it was once again showing one flight only and the flight was no longer cancelled.
Any insight and whether anyone has had a similar experience?
Dec 12, 2019, 9:10 am
#176
Join Date: Jul 2006
Location: YYZ/LHR/SFO/SIN
Programs: AC SE100K
Posts: 282
So would you email if it's J2 C2 D0 Z0 P0 R0 O1 E0 N0 Y9 B9 M9 U9 H8 Q5 V1 W0 S0 T0 L0 K0 at T-40? SE upgrading from low flex to J. Numbers don't look great, but I can't SDC either because I'd blow my chance at an eUpgrade then. FWIW last year when I travelled on this route on the same date my e-Up to PY cleared and then I was further op-up'ed to J because Y was oversold.
Dec 12, 2019, 9:14 am
#178
Join Date: May 2018
Location: Toronto, Ontario, Canada
Posts: 188
So would you email if it's J2 C2 D0 Z0 P0 R0 O1 E0 N0 Y9 B9 M9 U9 H8 Q5 V1 W0 S0 T0 L0 K0 at T-40? SE upgrading from low flex to J. Numbers don't look great, but I can't SDC either because I'd blow my chance at an eUpgrade then. FWIW last year when I travelled on this route on the same date my e-Up to PY cleared and then I was further op-up'ed to J because Y was oversold.
I'm E50K... Do I have access?
Dec 12, 2019, 9:24 am
#180
Join Date: Apr 2011
Location: YYC
Programs: AC E75K, spouse E75K (MM), National Emerald, various hotel programs
Posts: 372
We've got upcoming YYC-YYZ flight pass bookings. My spouses upgrade window opened this morning and other than Air Canada's clock being a couple of minutes off, using the AC website the outbound flight has been upgraded, seat selected and email confirmation received.