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Air Canada moving to Amadeus; Communication issues with AP/AC post-migration result

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Air Canada moving to Amadeus; Communication issues with AP/AC post-migration result

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Old Nov 26, 2019, 7:15 pm
  #1036  
 
Join Date: Jan 2009
Location: YOW
Programs: AC-SE100K, AC-3MM, Marriott- LT Titanium, SPG RIP
Posts: 2,959
Originally Posted by 24left
And I received ZERO. Nada. This will be fun.
No credits yet for me either... maybe tomorrow.
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Old Nov 26, 2019, 7:15 pm
  #1037  
 
Join Date: Sep 2019
Location: YYZ
Programs: AC SE100K, Bonvoy Titanium, Nexus
Posts: 56
Getting a request to provide my eTA when checking in on my Canadian passport. Lovely
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Old Nov 26, 2019, 7:16 pm
  #1038  
 
Join Date: Jun 2014
Location: YVR
Programs: SE 100K
Posts: 935
E75K.

Also have not received any credits.

Although I got 10 on Nov 21st but it said "Threshold Gift".
Not sure which threshold I crossed though...
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Old Nov 26, 2019, 7:16 pm
  #1039  
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Originally Posted by FifthBiz
Getting a request to provide my eTA when checking in on my Canadian passport. Lovely
You're not special.

OLCI requiring ESTA for Canadian
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Old Nov 26, 2019, 7:20 pm
  #1040  
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Originally Posted by CanadianMike
E75K.

Also have not received any credits.

Although I got 10 on Nov 21st but it said "Threshold Gift".
Not sure which threshold I crossed though...
E75 get 10 eUps at the 60K threshold. I also received that after I passed 60K AQM.
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Old Nov 26, 2019, 7:21 pm
  #1041  
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Originally Posted by Bohemian1
Tritto.
Just don't quitto on us.
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Old Nov 26, 2019, 7:27 pm
  #1042  
 
Join Date: Dec 2011
Location: YYZ
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Posts: 3,167
Originally Posted by 24left
Unless it's a different page, I was just looking at the Q&As on the page "Important Information Regarding Air Canada’s New Reservation System"

https://www.aircanada.com/ca/en/aco/...em-update.html

No mention of Comfort Fare and BVRG.

LOL
Hard to tell if they finally noticed that they included the wrong Q&A in the FAQ ... or maybe they just decided that the whole Amadeus transition has gone so well, that we no longer need to plan for free drinks.
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Old Nov 26, 2019, 7:39 pm
  #1043  
 
Join Date: Oct 2019
Posts: 5
50k here, got 10 eUps today as a "promotion".

Now I just wish they would do a sweep and recognize that I hit 75k a week ago...
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Old Nov 26, 2019, 7:40 pm
  #1044  
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Originally Posted by canopus27
Hard to tell if they finally noticed that they included the wrong Q&A in the FAQ ......
Originally Posted by 24left
Or we'll just collectively keep reminding AC that proof-reading is not an art. ....

Originally Posted by canopus27
....or maybe they just decided that the whole Amadeus transition has gone so well, that we no longer need to plan for free drinks.
I will guesstimate that it is the opposite - the AC Amadeus migration has gone so well, that more customers need more drinks.
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Old Nov 26, 2019, 7:43 pm
  #1045  
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Originally Posted by 24left
I will guesstimate that it is the opposite - the AC Amadeus migration has gone so well, that more customers need more drinks.
It's a new AC revenue management scheme - FUBAR the system for the "0.1%" unlucky ones so that they lose their reservation and are forced to buy a new ticket, on AC 014 stock again in several situations.
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Old Nov 26, 2019, 7:44 pm
  #1046  
 
Join Date: Feb 2018
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Posts: 1,715
Originally Posted by trek604
50K here received the 10 bonus eup credits today also.
I guess they enjoy giving us credits because they know we won't be able to use them...

So kind of them to do this!
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Old Nov 26, 2019, 7:47 pm
  #1047  
 
Join Date: Oct 2019
Posts: 5
Originally Posted by codfather
I guess they enjoy giving us credits because they know we won't be able to use them...

So kind of them to do this!
They expire in 2021 - not 2020...
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Old Nov 26, 2019, 7:50 pm
  #1048  
 
Join Date: Sep 2019
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Programs: AC SE100K, Bonvoy Titanium, Nexus
Posts: 56
20 credits for a “promotion” received today. Website says SE gets 25. Good job AC!
RangerNS likes this.
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Old Nov 26, 2019, 7:51 pm
  #1049  
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What are the current SE call centre wait times... anecdotally?
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Old Nov 26, 2019, 7:54 pm
  #1050  
 
Join Date: Jun 2014
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Posts: 935
Originally Posted by yyznomad
E75 get 10 eUps at the 60K threshold. I also received that after I passed 60K AQM.
Ah I hit 75K on my (short) segments so maybe 60 segments...

Ironically since that post just checked again and got the 15 points for the promotion, so that's nice I guess haha.
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