Sep 9, 2016, 9:35 pm
Last edit by: jaysona
Update: 14-Jan 2016, 00:50
The old website is in the process of being "retired"
Leaving the below here for now for the sake of posterity and reference.
Most of the old website URLs now redirect to the new "beta" website.
The old website is in the process of being "retired"
Leaving the below here for now for the sake of posterity and reference.
Accessing the "old" website.
At the moment (09-Sep-2016) accessing the old and functional website is still possible.
The procedure to access the old website requires a few steps.
1. Clear all aircanada.com related cookies and browser cache.
2. Go to this URL. https://www.aircanada.com/en/go-beta.html
3. Click on book travel Button at the top left of the screen.
Alternatively for some clicking on one the following links will work for some as well.
https://www.aircanada.com/aco/flights.do or;
https://www.aircanada.com/en/home.ht...ialSignon=true
"A digital transformation underway at Air Canada is reshaping the customer experience in almost every way"
At the moment (09-Sep-2016) accessing the old and functional website is still possible.
The procedure to access the old website requires a few steps.
1. Clear all aircanada.com related cookies and browser cache.
2. Go to this URL. https://www.aircanada.com/en/go-beta.html
3. Click on book travel Button at the top left of the screen.
Alternatively for some clicking on one the following links will work for some as well.
https://www.aircanada.com/aco/flights.do or;
https://www.aircanada.com/en/home.ht...ialSignon=true
"A digital transformation underway at Air Canada is reshaping the customer experience in almost every way"
New Air Canada Website!
Oct 14, 2017, 10:10 pm
#961
FlyerTalk Evangelist
Join Date: Jun 2003
Location: YYC
Posts: 23,805
I could not book an itinerary I found on matrix from Canada to Sicily on aircanada.com. I could book it for my wife on the aeroplan web site. However phoning Air Canada, I ended up getting precisely what I wanted. Even though the agent initially did not believe it and tried to tell me to use another site such as god forbid travelocity.
Oct 14, 2017, 10:21 pm
#962
A FlyerTalk Posting Legend
Join Date: Sep 2012
Location: SFO
Programs: AC SE MM, BA Gold, SQ Silver, Bonvoy Tit LTG, Hyatt Glob, HH Diamond
Posts: 44,347
Oct 14, 2017, 10:35 pm
#963
Join Date: Oct 2009
Location: YUL
Programs: AC SE (*A Gold), Bonvoy Platinum Elite, Hilton Gold, Amex Platinum / AP Reserve, NEXUS, Global Entry
Posts: 5,691
One of us got lucky, or one of us got unlucky. I went to book a EYW-esque routing and the website came back with a nearly $2000 quote for what ended up costing ~$550 through the call centre.
Oct 15, 2017, 9:49 am
#964
FlyerTalk Evangelist
Join Date: Feb 2004
Location: YVR
Programs: AC SE 2MM; UA MP Premier Silver; Marriott Bonvoy LT Titanium Elite; Radisson; Avis PC
Posts: 35,255
Oct 15, 2017, 11:32 am
#965
Join Date: May 2006
Location: YYZ
Programs: AC SE, UA Silver, Bonvoy LT Titanium, Accor Diamond, Hilton Gold
Posts: 417
Turn off add blockers
Speaking of flight passes, I wanted to buy one last year but every time I went to the page it was blank (showed the header and footer but main part blank). So I ended up flying Eva. I looked at it again a week or two ago and was similar. Does it just fail on chrome?
Jan 24, 2018, 11:08 pm
#968
Join Date: Sep 2005
Location: YYC
Programs: AC SE100*1MM; Spire Ambassador
Posts: 1,341
I was trying 9-10 times to login and change a booked flight, but always ended up in failure. Hate it, when you just need to do something that day, and they have a website malfunction in that day....
Jan 25, 2018, 2:28 am
#969
FlyerTalk Evangelist
Join Date: Mar 2008
Location: Netherlands
Programs: KL Platinum; A3 Gold
Posts: 28,742
But of course the website won't allow you to consult bookings at the moment.
Why not hold off on sending out such emails - which will inevitably lead many to look at the reservation (I want to check my seating assignments!) when the website is offline?
Feb 7, 2018, 6:51 am
#973
Suspended
Join Date: Sep 2014
Programs: AC SE100K-1MM, NH, DL, AA, BA, Global Entry/Nexus, APEC..
Posts: 18,877
I'm just clicking my way around to see what's new
While I don't like the page with the fares and flights (IMHO, font type and size and some layout design stuff), this part is nice
If you click the box "eUpgrade" you will then see options like this
Then, if you select one, you see this
But...it kind of did a bit of this for a while before it got to the page
When you are on the fare page, for example, you can click on the cabin and it opens to a page like this where you can see a summary of the services.
While I don't like the page with the fares and flights (IMHO, font type and size and some layout design stuff), this part is nice
If you click the box "eUpgrade" you will then see options like this
Then, if you select one, you see this
But...it kind of did a bit of this for a while before it got to the page
When you are on the fare page, for example, you can click on the cabin and it opens to a page like this where you can see a summary of the services.
Last edited by 24left; Feb 7, 2018 at 6:56 am
Feb 7, 2018, 8:16 am
#975
Suspended
Join Date: Sep 2014
Programs: AC SE100K-1MM, NH, DL, AA, BA, Global Entry/Nexus, APEC..
Posts: 18,877