Sep 9, 2016, 9:35 pm
Last edit by: jaysona
Update: 14-Jan 2016, 00:50
The old website is in the process of being "retired"
Leaving the below here for now for the sake of posterity and reference.
Most of the old website URLs now redirect to the new "beta" website.
The old website is in the process of being "retired"
Leaving the below here for now for the sake of posterity and reference.
Accessing the "old" website.
At the moment (09-Sep-2016) accessing the old and functional website is still possible.
The procedure to access the old website requires a few steps.
1. Clear all aircanada.com related cookies and browser cache.
2. Go to this URL. https://www.aircanada.com/en/go-beta.html
3. Click on book travel Button at the top left of the screen.
Alternatively for some clicking on one the following links will work for some as well.
https://www.aircanada.com/aco/flights.do or;
https://www.aircanada.com/en/home.ht...ialSignon=true
"A digital transformation underway at Air Canada is reshaping the customer experience in almost every way"
At the moment (09-Sep-2016) accessing the old and functional website is still possible.
The procedure to access the old website requires a few steps.
1. Clear all aircanada.com related cookies and browser cache.
2. Go to this URL. https://www.aircanada.com/en/go-beta.html
3. Click on book travel Button at the top left of the screen.
Alternatively for some clicking on one the following links will work for some as well.
https://www.aircanada.com/aco/flights.do or;
https://www.aircanada.com/en/home.ht...ialSignon=true
"A digital transformation underway at Air Canada is reshaping the customer experience in almost every way"
New Air Canada Website!
Feb 3, 2017, 2:54 pm
#932
Join Date: Oct 2004
Programs: Aeropolan Super Elite SPG Platinum, HHonors Gold
Posts: 281
Air Canada Website - Login using Chrome
Is anyone else able to login to aircanada.com using Chrome? I simply get the spinning plane of death. If i launch another tab it tells me to login...... Anyone remember how to get to the old site?
Feb 3, 2017, 3:57 pm
#933
Join Date: Jan 2016
Location: YYZ
Programs: FOTSG Tangerine Ex E35k (AC)
Posts: 5,612
[Edit]
Fine being a relative term. This being AC IT I refer to fine as "loading", whether or not it lets one book a flight, upgrade a segment, or undertake any other non-standard and highly complex task is another story.
Last edited by jc94; Feb 3, 2017 at 3:58 pm Reason: Defining fine.
Feb 3, 2017, 4:15 pm
#935
Join Date: Jan 2016
Location: YYZ
Programs: FOTSG Tangerine Ex E35k (AC)
Posts: 5,612
Cookies should not cause an issue.
I'd suggest clearing your cache (cached images and files) or using incognito mode at least before removing something that may have dozens of passwords and logins saved.
I'd suggest clearing your cache (cached images and files) or using incognito mode at least before removing something that may have dozens of passwords and logins saved.
Feb 3, 2017, 4:32 pm
#936
Join Date: Dec 2000
Location: Toronto, Canada
Programs: AC*SE; AC 2MM; Marriott Platinum Elite
Posts: 621
I have the same issue - simply close the tab and go back to the site and you will be somehow logged in... weird.
Feb 3, 2017, 8:26 pm
#937
Join Date: Mar 2010
Location: Edmonton
Posts: 187
This is all I can get right now using Microsoft Edge...
Our services aren't available right now
We're working to restore all services as soon as possible. Please check back soon.
Ref A: AE4C34B890F143E585FDC6EB50FCBB4B Ref B: HK2SCHEDGE0216 Ref C: Fri Feb 3 19:24:47 2017 PST
Firefox says the "Connection isn't Secure"
Our services aren't available right now
We're working to restore all services as soon as possible. Please check back soon.
Ref A: AE4C34B890F143E585FDC6EB50FCBB4B Ref B: HK2SCHEDGE0216 Ref C: Fri Feb 3 19:24:47 2017 PST
Firefox says the "Connection isn't Secure"
Last edited by SurveyHand; Feb 3, 2017 at 8:26 pm Reason: Added Firefox
Jun 24, 2017, 8:14 pm
#943
Join Date: Oct 2014
Location: yxh
Programs: 35 K
Posts: 191
I have been trying to see what Movies are on the YVR to HKG flight but when I check the AC website it gives me a preliminary view of 16 movies of all genres but when I select Hollywood I get no returns just a copy of Enroute. I have used Chrome, Edge and IE with the same results. Does AC have new releases or have they moved to older content?
Jun 25, 2017, 1:43 am
#944
Join Date: Jan 2001
Programs: AC SEMM
Posts: 724
Flights booked on Air Canada mobile do not show up on Air Canada website!
I purchased two tickets on mobile app, logged in and all. Go to website, does not show them. Pull up using booking ref, shows them but says as not purchased on aircanada.com there are things I can not do and must call in! They have to be kidding!
Jun 25, 2017, 9:50 am
#945
Join Date: Mar 2010
Location: YEGmonton
Programs: AC SEMM, Marriott Titanium
Posts: 213
Got to say I am surprised anyone would book via the app given its current workflow (no flight passes) and limited information (all flight options, aircraft type, e-up). Would do all my bookings here if fixed.