Sep 9, 2016, 9:35 pm
Last edit by: jaysona
Update: 14-Jan 2016, 00:50
The old website is in the process of being "retired"
Leaving the below here for now for the sake of posterity and reference.
Most of the old website URLs now redirect to the new "beta" website.
The old website is in the process of being "retired"
Leaving the below here for now for the sake of posterity and reference.
Accessing the "old" website.
At the moment (09-Sep-2016) accessing the old and functional website is still possible.
The procedure to access the old website requires a few steps.
1. Clear all aircanada.com related cookies and browser cache.
2. Go to this URL. https://www.aircanada.com/en/go-beta.html
3. Click on book travel Button at the top left of the screen.
Alternatively for some clicking on one the following links will work for some as well.
https://www.aircanada.com/aco/flights.do or;
https://www.aircanada.com/en/home.ht...ialSignon=true
"A digital transformation underway at Air Canada is reshaping the customer experience in almost every way"
At the moment (09-Sep-2016) accessing the old and functional website is still possible.
The procedure to access the old website requires a few steps.
1. Clear all aircanada.com related cookies and browser cache.
2. Go to this URL. https://www.aircanada.com/en/go-beta.html
3. Click on book travel Button at the top left of the screen.
Alternatively for some clicking on one the following links will work for some as well.
https://www.aircanada.com/aco/flights.do or;
https://www.aircanada.com/en/home.ht...ialSignon=true
"A digital transformation underway at Air Canada is reshaping the customer experience in almost every way"
New Air Canada Website!
Jun 26, 2017, 1:28 am
#946
Join Date: May 2016
Posts: 2,494
Speaking of flight passes, I wanted to buy one last year but every time I went to the page it was blank (showed the header and footer but main part blank). So I ended up flying Eva. I looked at it again a week or two ago and was similar. Does it just fail on chrome?
Jun 26, 2017, 12:21 pm
#947
A FlyerTalk Posting Legend
Join Date: Sep 2012
Location: SFO
Programs: AC SE MM, BA Gold, SQ Silver, Bonvoy Tit LTG, Hyatt Glob, HH Diamond
Posts: 44,353
Speaking of flight passes, I wanted to buy one last year but every time I went to the page it was blank (showed the header and footer but main part blank). So I ended up flying Eva. I looked at it again a week or two ago and was similar. Does it just fail on chrome?
Jun 26, 2017, 1:10 pm
#948
Join Date: Dec 2014
Location: Providence RI
Programs: American Exec Plat, Hyatt Refugeeist, Marriot Gold, Air Canada Cattle Class, Korean Air Morning Plat
Posts: 988
Jun 26, 2017, 1:21 pm
#949
Join Date: Jun 2011
Location: YYZ
Programs: AC SE100K MM
Posts: 588
I follow this rule. Burned when I forget.
I wonder how much business they lose due to this?
Jun 26, 2017, 1:27 pm
#950
Join Date: Dec 2014
Location: Providence RI
Programs: American Exec Plat, Hyatt Refugeeist, Marriot Gold, Air Canada Cattle Class, Korean Air Morning Plat
Posts: 988
Thank you for this suggestion. Why doesn't AC fix this? Oh ya, they'd have to listen to the customer to figure out the problem exists.
GREAT JOB both.
Jun 26, 2017, 8:13 pm
#951
Join Date: Jan 2016
Location: YYZ
Programs: FOTSG Tangerine Ex E35k (AC)
Posts: 5,612
This is a good one. I'm trying to price out a YQR-YYZ-YYT-LHR flight mostly just to see what it will come up with for a fare. I have flown to LHR this route before and it was actually lots of fun and there's no risk of missing the YYT-LHR leg. But you'd have to be able to book it first...
but I don't understand why it's sold out of all bar Lat fares this far ahead. Seems rather odd.
Jun 26, 2017, 11:17 pm
#952
A FlyerTalk Posting Legend
Join Date: Sep 2012
Location: SFO
Programs: AC SE MM, BA Gold, SQ Silver, Bonvoy Tit LTG, Hyatt Glob, HH Diamond
Posts: 44,353
Jun 27, 2017, 9:05 am
#953
Join Date: Dec 2014
Location: Providence RI
Programs: American Exec Plat, Hyatt Refugeeist, Marriot Gold, Air Canada Cattle Class, Korean Air Morning Plat
Posts: 988
Oct 12, 2017, 7:26 pm
#954
A FlyerTalk Posting Legend
Join Date: Sep 2012
Location: SFO
Programs: AC SE MM, BA Gold, SQ Silver, Bonvoy Tit LTG, Hyatt Glob, HH Diamond
Posts: 44,353
Massive web booking improvements?
I didn't see a thread with the word "website" in the title in 2017 that looked like it fit this, so here we go.
Aside from being able to search and book all my EYW itineraries on AC.com (not possible in previous years), this morning, I did something even crazier.
I clicked "change flight", selected one segment (SFO-YVR), searched, picked the same flight in J (P), and it let me pay ~$100 (no change fee because I'm going Y to J).
And it maintained my 15% discount.
Not much different than what UA has done for years, but I thought it was worth mentioning.
My typical reaction when I realize I want to change something is "oh I better call in", but the website seems pretty good about it these days.
Aside from being able to search and book all my EYW itineraries on AC.com (not possible in previous years), this morning, I did something even crazier.
I clicked "change flight", selected one segment (SFO-YVR), searched, picked the same flight in J (P), and it let me pay ~$100 (no change fee because I'm going Y to J).
And it maintained my 15% discount.
Not much different than what UA has done for years, but I thought it was worth mentioning.
My typical reaction when I realize I want to change something is "oh I better call in", but the website seems pretty good about it these days.
Oct 12, 2017, 7:30 pm
#955
Join Date: May 2013
Location: YYT/YYC/TPE
Programs: AC SE, UA, National Exec Elite, Nexus, GE
Posts: 1,810
Yes, aside from the slow response time, the new website actually does price out multi city itineraries correctly now (which wasn't the case for the last few years). There are some improvements in the new website for sure.
Oct 12, 2017, 10:07 pm
#956
Join Date: Nov 2016
Posts: 282
I didn't see a thread with the word "website" in the title in 2017 that looked like it fit this, so here we go.
Aside from being able to search and book all my EYW itineraries on AC.com (not possible in previous years), this morning, I did something even crazier.
I clicked "change flight", selected one segment (SFO-YVR), searched, picked the same flight in J (P), and it let me pay ~$100 (no change fee because I'm going Y to J).
And it maintained my 15% discount.
Not much different than what UA has done for years, but I thought it was worth mentioning.
My typical reaction when I realize I want to change something is "oh I better call in", but the website seems pretty good about it these days.
Aside from being able to search and book all my EYW itineraries on AC.com (not possible in previous years), this morning, I did something even crazier.
I clicked "change flight", selected one segment (SFO-YVR), searched, picked the same flight in J (P), and it let me pay ~$100 (no change fee because I'm going Y to J).
And it maintained my 15% discount.
Not much different than what UA has done for years, but I thought it was worth mentioning.
My typical reaction when I realize I want to change something is "oh I better call in", but the website seems pretty good about it these days.
Oct 12, 2017, 10:15 pm
#957
A FlyerTalk Posting Legend
Join Date: Sep 2012
Location: SFO
Programs: AC SE MM, BA Gold, SQ Silver, Bonvoy Tit LTG, Hyatt Glob, HH Diamond
Posts: 44,353
Oct 13, 2017, 12:05 am
#958
FlyerTalk Evangelist
Join Date: Feb 2004
Location: YVR
Programs: AC SE 2MM; UA MP Premier Silver; Marriott Bonvoy LT Titanium Elite; Radisson; Avis PC
Posts: 35,255
I didn't see a thread with the word "website" in the title in 2017 that looked like it fit this, so here we go.
Aside from being able to search and book all my EYW itineraries on AC.com (not possible in previous years), this morning, I did something even crazier.
I clicked "change flight", selected one segment (SFO-YVR), searched, picked the same flight in J (P), and it let me pay ~$100 (no change fee because I'm going Y to J).
And it maintained my 15% discount.
Not much different than what UA has done for years, but I thought it was worth mentioning.
My typical reaction when I realize I want to change something is "oh I better call in", but the website seems pretty good about it these days.
Aside from being able to search and book all my EYW itineraries on AC.com (not possible in previous years), this morning, I did something even crazier.
I clicked "change flight", selected one segment (SFO-YVR), searched, picked the same flight in J (P), and it let me pay ~$100 (no change fee because I'm going Y to J).
And it maintained my 15% discount.
Not much different than what UA has done for years, but I thought it was worth mentioning.
My typical reaction when I realize I want to change something is "oh I better call in", but the website seems pretty good about it these days.
Wow the AC website is up and running! Let's start a thread!
All kidding aside, hallelujah for FINALLY having this decade-late functionality.
Oct 14, 2017, 7:52 pm
#959
Join Date: Oct 2009
Location: YUL
Programs: AC SE (*A Gold), Bonvoy Platinum Elite, Hilton Gold, Amex Platinum / AP Reserve, NEXUS, Global Entry
Posts: 5,691
Oct 14, 2017, 8:39 pm
#960
Join Date: May 2013
Location: YYT/YYC/TPE
Programs: AC SE, UA, National Exec Elite, Nexus, GE
Posts: 1,810
Multi-city domestic itineraries still don't price out correctly, but international ones certainly do. I have done it several times when Matrix Powertools can't force AC website to book the itineraries I found, and then I just build multi-city on AC.com and choose my fare class. As you go through the steps it will show you fare classes all over the map, but once you pick your final segments they all priced out correctly (as ones I found using Matrix based on my experience). Maybe I got lucky, but I booked at least four international itineraries successfully this way, so I must give AC IT some credit. (Don't get me wrong, they still suck for the most part.)