New Air Canada Website!

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Old Apr 7, 18, 1:53 am   -   Wikipost
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Last edit by: jaysona
Wiki Link
Update: 14-Jan 2016, 00:50

The old website is in the process of being "retired"
Leaving the below here for now for the sake of posterity and reference.
Accessing the "old" website.

At the moment (09-Sep-2016) accessing the old and functional website is still possible.

The procedure to access the old website requires a few steps.

1. Clear all aircanada.com related cookies and browser cache.
2. Go to this URL. https://www.aircanada.com/en/go-beta.html
3. Click on book travel Button at the top left of the screen.

Alternatively for some clicking on one the following links will work for some as well.

https://www.aircanada.com/aco/flights.do or;
https://www.aircanada.com/en/home.ht...ialSignon=true

"A digital transformation underway at Air Canada is reshaping the customer experience in almost every way"
Most of the old website URLs now redirect to the new "beta" website.
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Old Oct 14, 17, 10:10 pm
  #961  
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Originally Posted by YYT82 View Post
Maybe I got lucky, but I booked at least four international itineraries successfully this way, so I must give AC IT some credit. (Don't get me wrong, they still suck for the most part.)
But presumably these did not include legs on routes that AC does not fly and has no rights?

I could not book an itinerary I found on matrix from Canada to Sicily on aircanada.com. I could book it for my wife on the aeroplan web site. However phoning Air Canada, I ended up getting precisely what I wanted. Even though the agent initially did not believe it and tried to tell me to use another site such as god forbid travelocity.
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Old Oct 14, 17, 10:21 pm
  #962  
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Originally Posted by YYT82 View Post
Multi-city domestic itineraries still don't price out correctly
I booked all my EYW itineraries on AC.com using multi-city.

It worked flawlessly.
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Old Oct 14, 17, 10:35 pm
  #963  
 
Join Date: Oct 2009
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Originally Posted by canadiancow View Post
I booked all my EYW itineraries on AC.com using multi-city.

It worked flawlessly.
One of us got lucky, or one of us got unlucky. I went to book a EYW-esque routing and the website came back with a nearly $2000 quote for what ended up costing ~$550 through the call centre.
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Old Oct 15, 17, 9:49 am
  #964  
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Originally Posted by ffsim View Post
One of us got lucky, or one of us got unlucky. I went to book a EYW-esque routing and the website came back with a nearly $2000 quote for what ended up costing ~$550 through the call centre.
I agree.

The multi city tool is not smart enough to do that yet.
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Old Oct 15, 17, 11:32 am
  #965  
 
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Turn off add blockers

Originally Posted by quantumofforce View Post
Speaking of flight passes, I wanted to buy one last year but every time I went to the page it was blank (showed the header and footer but main part blank). So I ended up flying Eva. I looked at it again a week or two ago and was similar. Does it just fail on chrome?
Are you using an Ad Blocker? The AC site seems to crap out in places if you are. Flight Passes were an area where I had a number of problems.
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Old Jan 24, 18, 7:59 pm
  #966  
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I'm impressed.

I like that there is a maintenance notice at the top of the page.


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Old Jan 24, 18, 8:21 pm
  #967  
 
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Originally Posted by 24left View Post
I'm impressed.

I like that there is a maintenance notice at the top of the page.


They should leave it there, and add one of these permanently:
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Old Jan 24, 18, 11:08 pm
  #968  
 
Join Date: Sep 2005
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I was trying 9-10 times to login and change a booked flight, but always ended up in failure. Hate it, when you just need to do something that day, and they have a website malfunction in that day....
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Old Jan 25, 18, 2:28 am
  #969  
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Originally Posted by lespoir View Post
I was trying 9-10 times to login and change a booked flight, but always ended up in failure. Hate it, when you just need to do something that day, and they have a website malfunction in that day....
I got an email informing me of a schedule change.

But of course the website won't allow you to consult bookings at the moment.

Why not hold off on sending out such emails - which will inevitably lead many to look at the reservation (I want to check my seating assignments!) when the website is offline?
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Old Jan 26, 18, 8:49 pm
  #970  
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Hmmmm, does this belong nice offering belong here or in the Complaints' thread?

.


And in case anyone asks, the incognito version, not that it matters

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Old Jan 26, 18, 9:47 pm
  #971  
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And the lights are back on

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Old Feb 7, 18, 6:32 am
  #972  
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UGH - the "new-new" website





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Old Feb 7, 18, 6:51 am
  #973  
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I'm just clicking my way around to see what's new

While I don't like the page with the fares and flights (IMHO, font type and size and some layout design stuff), this part is nice

If you click the box "eUpgrade" you will then see options like this





Then, if you select one, you see this




But...it kind of did a bit of this for a while before it got to the page



When you are on the fare page, for example, you can click on the cabin and it opens to a page like this where you can see a summary of the services.



Last edited by 24left; Feb 7, 18 at 6:56 am
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Old Feb 7, 18, 7:42 am
  #974  
 
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I didn't see this while doing my searches. I even tried YYZHKG and I still see the old website
traacs likes this.
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Old Feb 7, 18, 8:16 am
  #975  
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Originally Posted by SparseFlyer View Post
I didn't see this while doing my searches. I even tried YYZHKG and I still see the old website
New website pages are on both Safari and Chrome for me
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