Important changes to the Aeroplan program (2015)
Feb 26, 2016 | 4:21 pm
#361
Join Date: Jun 2014
Location: Spatially speaking or metaphysically speaking?
Programs: Aeropain: Zirconia Status; Altitude: Marianas Trench Status; UA MP: 1 Kick to the curb status
Posts: 623
Might just be I lucked out in my case and got an agent who wasn't a stickler for the rules although what the AE rules are is as clear as the we-can't-really-tell-you-what-they-are rules for MPM these days.My experience did match post #254 though of course AE is almost always YMMV:
http://www.flyertalk.com/forum/air-c...2015-a-17.html
Feb 26, 2016 | 4:24 pm
#362
Join Date: Nov 2012
Posts: 1,087
Sorry to hear that. Might just be I lucked out in my case and got an agent who wasn't a stickler for the rules although what the AE rules are is as clear as the we-can't-really-tell-you-what-they-are rules for MPM these days.
My experience did match post #254 though of course AE is almost always YMMV:
http://www.flyertalk.com/forum/air-c...2015-a-17.html
Might just be I lucked out in my case and got an agent who wasn't a stickler for the rules although what the AE rules are is as clear as the we-can't-really-tell-you-what-they-are rules for MPM these days.My experience did match post #254 though of course AE is almost always YMMV:
http://www.flyertalk.com/forum/air-c...2015-a-17.html
Feb 26, 2016 | 4:29 pm
#363
Join Date: Dec 2009
Posts: 73
Noooo. I was counting on the fact that they wouldn't charge extra. I just booked an Asia 1 trip without knowing my final trip details. I wonder if they will charge extra if you flip the cities, like ICN-BKK to BKK-ICN?
Feb 26, 2016 | 4:42 pm
#365
Join Date: Nov 2012
Posts: 1,087
When were you told that though? I don't recall them mentioning anything about city changes when I asked them what changes would result into additional mileage being charged...
Feb 26, 2016 | 4:45 pm
#366
Join Date: Nov 2012
Posts: 1,087
I would think yes, because this will result in an itinerary change I presume... i.e you will have to take a flight from ICN to your next destination (you previously didn't have this on your itinerary).?
Feb 27, 2016 | 12:45 am
#367
FlyerTalk Evangelist
Join Date: May 2015
Location: BOS, YVR, ZRH
Programs: *G
Posts: 18,133
well if you have a BKK-ICN RT booked and want to "flip it", maybe it's easier to just move the date of one of the flights past the othr? that flips the flights without city changes too... :P
Feb 27, 2016 | 9:07 pm
#368
Join Date: Jan 2015
Posts: 82
If I remember correctly I had called AE a few times prior to December 15 and talked to 3 different agents about making changes (not including zone or class changes). 2 of them said there would be no extra miles while the other said extra miles would be required.
Feb 27, 2016 | 11:16 pm
#369
Join Date: Dec 2009
Posts: 73
Feb 28, 2016 | 5:23 am
#370
Join Date: Jan 2006
Location: In the air
Programs: Occasional RTW club
Posts: 7,008
I wouldn't have it any other way. Escalate to a supervisor if you have to. Line agents are completely clueless half of the time.
Feb 28, 2016 | 6:00 am
#371
Join Date: Nov 2012
Posts: 1,087
I would try but I don't think it would help.
Feb 29, 2016 | 7:26 pm
#372
Join Date: Nov 2011
Posts: 6,458
From my Aeroplan contact:
If you're getting charged more miles, please send me a DM and I might be able to help.
if you make changes on or after Dec 15th, all change requests requiring a change to the “reward code” will be subject to the new revised mileage levels. For example, a change from economy to business class or a change from North America long-haul to Europe 1. For changes that consist of flight time, flight date or routing that do not include a change to the origin and destination or the reward code, mileage levels will remain the same. In the case of a mileage level decrease, changes will not be applied at the lower mileage levels.
Apr 7, 2016 | 12:50 am
#374
Join Date: Jul 2005
Posts: 1,129
This has been hinted at and brushed on, but I just want to make sure this is accurate...
I have to change the date on a Euro award (same O&D) and am within 21 days. Does a cancelled ticket behave the same way it did if i were just making a normal date change? Once it's cancelled, can I expect the same pre-devaluation rate of 45,000 miles once I reinstate it?
Thanks
I have to change the date on a Euro award (same O&D) and am within 21 days. Does a cancelled ticket behave the same way it did if i were just making a normal date change? Once it's cancelled, can I expect the same pre-devaluation rate of 45,000 miles once I reinstate it?
Thanks
Apr 7, 2016 | 12:56 pm
#375
Join Date: Dec 2010
Programs: Aeroplan
Posts: 1,022
This has been hinted at and brushed on, but I just want to make sure this is accurate...
I have to change the date on a Euro award (same O&D) and am within 21 days. Does a cancelled ticket behave the same way it did if i were just making a normal date change? Once it's cancelled, can I expect the same pre-devaluation rate of 45,000 miles once I reinstate it?
Thanks
I have to change the date on a Euro award (same O&D) and am within 21 days. Does a cancelled ticket behave the same way it did if i were just making a normal date change? Once it's cancelled, can I expect the same pre-devaluation rate of 45,000 miles once I reinstate it?
Thanks