Important changes to the Aeroplan program (2015)
Jan 3, 2016 | 10:04 am
#346
Suspended
Join Date: Jun 2009
Location: YYZ
Programs: AC E50K (*G) WS Gold | SPG/Fairmont Plat Hilton/Hyatt Diamond Marriott Silver | National Exec Elite
Posts: 19,284
that particular devaluation was absolutely off the charts. Glad I redeemed what I needed prior to the devaluation 
Last edited by tcook052; Jan 3, 2016 at 10:30 am
Jan 3, 2016 | 10:11 am
#347
Suspended
Join Date: Sep 2014
Programs: AC SE100K-1MM, NH, DL, AA, BA, Global Entry/Nexus, APEC..
Posts: 18,877
)
Jan 6, 2016 | 5:22 am
#348
Join Date: Dec 2012
Programs: AY Plat, AA ExP, NH Gold, AMEX PLAT
Posts: 312
Jan 7, 2016 | 5:23 pm
#350
Join Date: Nov 2010
Location: ZRH/YXU
Programs: A3*G, OZ*G, OW Sapphire
Posts: 526
Just called AP to do a ticket change. Had a pre-deval PEK-BKK flight booked, and wanted to do a change to PEK-NRT. The original ticket was Asia 1-Asia 1, and the new change I'm wanting is also intra Asia 1. I had assumed I can change dates and destinations, as long as I stay within the zone for just the 90$ change fee, with no extra miles being charged. Agent wanted to top up to 80k. Whats right??
Jan 7, 2016 | 5:29 pm
#351
Join Date: Jan 2006
Location: In the air
Programs: Occasional RTW club
Posts: 7,009
Just called AP to do a ticket change. Had a pre-deval PEK-BKK flight booked, and wanted to do a change to PEK-NRT. The original ticket was Asia 1-Asia 1, and the new change I'm wanting is also intra Asia 1. I had assumed I can change dates and destinations, as long as I stay within the zone for just the 90$ change fee, with no extra miles being charged. Agent wanted to top up to 80k. Whats right??
Jan 26, 2016 | 10:18 pm
#352
Join Date: Jan 2006
Location: In the air
Programs: Occasional RTW club
Posts: 7,009
Great news!
I just made a change to a VERY simple itinerary: YUL-FRA-VIE, VIE-FCO, FCO-FRA-YUL, changed return to FCO-IST-YUL. No date change, no stopover change, nothing. Agent charged me $250, refunded around $120, all is well (2 people). No mention of increased mileage.
... except I am missing 40K miles in my account, and in "my rewards" it says the reward was 220K miles, and I have a 2x90K refund in my account now.
:facepalm: :facepalm: :facepalm: :facepalm: looks like I have to spend time on hold with Aeroplan again.
I just made a change to a VERY simple itinerary: YUL-FRA-VIE, VIE-FCO, FCO-FRA-YUL, changed return to FCO-IST-YUL. No date change, no stopover change, nothing. Agent charged me $250, refunded around $120, all is well (2 people). No mention of increased mileage.
... except I am missing 40K miles in my account, and in "my rewards" it says the reward was 220K miles, and I have a 2x90K refund in my account now.
:facepalm: :facepalm: :facepalm: :facepalm: looks like I have to spend time on hold with Aeroplan again.
Jan 27, 2016 | 3:50 am
#353
FlyerTalk Evangelist
Join Date: Jun 2007
Location: Toronto
Programs: UA 1K, AC MM E50, Marriott LT Ti, IHG Dia Amb
Posts: 16,456
Something like that happened to me last year. Supervisor checked the recording of my conversation with AE agent and was able to confirm that there was no mention of increased mileage requirement. So they refunded the extra miles.
Good luck.
Good luck.
Feb 25, 2016 | 7:34 pm
#355
Join Date: Jan 2006
Location: In the air
Programs: Occasional RTW club
Posts: 7,009
Not legit. I made a change on one of my itins and they charged me even without asking. Refunded me the points when I complained.
Feb 25, 2016 | 8:08 pm
#356
Join Date: Jul 2013
Location: MLL / AC Cafe
Programs: It's hard to get status when the website won't let me book flights.
Posts: 5,771
Feb 26, 2016 | 2:57 pm
#357
Join Date: Nov 2012
Posts: 1,087
I've had 2 agents tell me any changes to itinerary (as in city changes) even within the same Europe 1 zone will result into increased mileage. They said if it's just date changes, they will keep at 90K, however since I am changing cities, I will now pay 110K. Should I complain?
Feb 26, 2016 | 3:11 pm
#358
Join Date: Jun 2014
Location: Spatially speaking or metaphysically speaking?
Programs: Aeropain: Zirconia Status; Altitude: Marianas Trench Status; UA MP: 1 Kick to the curb status
Posts: 623
I've had 2 agents tell me any changes to itinerary (as in city changes) even within the same Europe 1 zone will result into increased mileage. They said if it's just date changes, they will keep at 90K, however since I am changing cities, I will now pay 110K. Should I complain?
Feb 26, 2016 | 3:36 pm
#359
Join Date: Nov 2012
Posts: 1,087
I changed cities for an itinerary later this year (originally booked in June 2015) and had two agents give opposite answers. Fortunately, it was the first agent who said no whereas the topic didn't even come up and the changes were made without requiring additional miles.