Limo service at YYZ for domestic to international transfers
#241
Join Date: Jan 2017
Location: Halifax
Programs: AC SE100K, Marriott Lifetime Platinum Elite. NEXUS
Posts: 4,571
754 out of SFO being delayed a couple of hours had me miss the connection to YHZ. This triggered the BMW service, which was nice and a nice gesture.
Actual effect was i got me like 45seconds more in the YYZ DOM MLL.
Actual effect was i got me like 45seconds more in the YYZ DOM MLL.
#242
A FlyerTalk Posting Legend
Join Date: Sep 2012
Location: SFO
Programs: AC SE MM, BA Gold, SQ Silver, Bonvoy Tit LTG, Hyatt Glob, HH Diamond
Posts: 44,359
Every other instance has been domestic to international, but you're describing international to domestic.
#243
Join Date: Apr 2011
Location: YYC
Programs: AC 50k 1MM, Marriott LT Titanium Elite
Posts: 3,402
I actually just suggested that to AC the other day. Seems to me that since so many USA-CAN flights are delayed, and now that OSS is mostly in place, this would be a very good use of the BMWs so that not so many flights are missed. Gotta be cheaper than the alternatives (e.g. hotel vouchers for SE).
#244
Join Date: Jan 2017
Location: Halifax
Programs: AC SE100K, Marriott Lifetime Platinum Elite. NEXUS
Posts: 4,571
I'm guessing that what happened is that they got their wires crossed. Early afternoon I got the 1-hour delay notice (CX time down to 30 minutes - doable, but tight) so I put in an email to -YYZ for protection on the later flight. They took some notes for the morning shift. Later the delay extended out to 1:30, and the autorebooker and/or SFO concierge unloaded me from the 7:30, but didn't cancel the black car.
#245
A FlyerTalk Posting Legend
Join Date: Sep 2012
Location: SFO
Programs: AC SE MM, BA Gold, SQ Silver, Bonvoy Tit LTG, Hyatt Glob, HH Diamond
Posts: 44,359
The concierge escorted me on the walk from the end of the pier, though OSS, down to the waiting car beside the bus, drive through the short cut tunnel, and she walked with me to the MLL. Where I waited 2.5 hours for the next flight.
I'm guessing that what happened is that they got their wires crossed. Early afternoon I got the 1-hour delay notice (CX time down to 30 minutes - doable, but tight) so I put in an email to -YYZ for protection on the later flight. They took some notes for the morning shift. Later the delay extended out to 1:30, and the autorebooker and/or SFO concierge unloaded me from the 7:30, but didn't cancel the black car.
I'm guessing that what happened is that they got their wires crossed. Early afternoon I got the 1-hour delay notice (CX time down to 30 minutes - doable, but tight) so I put in an email to -YYZ for protection on the later flight. They took some notes for the morning shift. Later the delay extended out to 1:30, and the autorebooker and/or SFO concierge unloaded me from the 7:30, but didn't cancel the black car.
#246
Join Date: Aug 2016
Location: YOW
Programs: Altitude 75K, LT Marriott Platinum
Posts: 258
Thank you to the AC BMW service team (Maria and Mike) - great way to begin my mileage run weekend.
#247
Join Date: May 2005
Location: YOW
Programs: AC-SE100K MM, BA-S HH-D, MB-G LT Sil, IHG-Plt, Nexus, Global Entry
Posts: 3,805
Just got limo'd.
Concierge Lisa was waiting for me when I deplaned from 431 inbound from YOW. I was in paid J (very rare) and was randomly selected according to her. There was another concierge waiting for another pax, but it might not have been random for him. In addition to the smooth ride and pleasant conversation, I was given a nice gift of a very tiny 2600 mAh battery pack for my phone complete with BMW logo. Quickest trip ever from domestic gate to the Int'l MLL. Thank you AC and BMW
--
13F
Concierge Lisa was waiting for me when I deplaned from 431 inbound from YOW. I was in paid J (very rare) and was randomly selected according to her. There was another concierge waiting for another pax, but it might not have been random for him. In addition to the smooth ride and pleasant conversation, I was given a nice gift of a very tiny 2600 mAh battery pack for my phone complete with BMW logo. Quickest trip ever from domestic gate to the Int'l MLL. Thank you AC and BMW
--
13F
#248
Join Date: May 2015
Location: EXT, sometimes NYC/LON/YQT
Programs: Aeroplan, SPG/Marriott, Radisson Rewards
Posts: 774
This just happened to me on Friday. Concierge was waiting unexpectedly with a sign with my name when I got off of AC8538 (aka the a** end of the D gates), transiting to paid J AC880. Same nifty battery pack, and she escorted me all the way to the SS. Probably 3-5 minutes to get from the regional D gates to the SS, which sure was nice.
Weird part is I'm only E50K.
Weird part is I'm only E50K.
#249
A FlyerTalk Posting Legend
Join Date: Sep 2012
Location: SFO
Programs: AC SE MM, BA Gold, SQ Silver, Bonvoy Tit LTG, Hyatt Glob, HH Diamond
Posts: 44,359
This just happened to me on Friday. Concierge was waiting unexpectedly with a sign with my name when I got off of AC8538 (aka the a** end of the D gates), transiting to paid J AC880. Same nifty battery pack, and she escorted me all the way to the SS. Probably 3-5 minutes to get from the regional D gates to the SS, which sure was nice.
Weird part is I'm only E50K.
Weird part is I'm only E50K.
It's a shame all my connections are from the US, so I never get one
#250
Join Date: May 2015
Location: EXT, sometimes NYC/LON/YQT
Programs: Aeroplan, SPG/Marriott, Radisson Rewards
Posts: 774
Clearly you should add an extra domestic connection or two. The Medicine Hat Dance?
#251
A FlyerTalk Posting Legend
Join Date: Sep 2012
Location: SFO
Programs: AC SE MM, BA Gold, SQ Silver, Bonvoy Tit LTG, Hyatt Glob, HH Diamond
Posts: 44,359
If I weren't meeting my dad for a bit when I land today (so I need to leave the airport), I would have rerouted through YVR. I'll do that in two weeks if they can SDC my 016 codeshare.
#252
FlyerTalk Evangelist
Join Date: Feb 2004
Location: YVR
Programs: AC SE 2MM; UA MP Premier Silver; Marriott Bonvoy LT Titanium Elite; Radisson; Avis PC
Posts: 35,255
This just happened to me on Friday. Concierge was waiting unexpectedly with a sign with my name when I got off of AC8538 (aka the a** end of the D gates), transiting to paid J AC880. Same nifty battery pack, and she escorted me all the way to the SS. Probably 3-5 minutes to get from the regional D gates to the SS, which sure was nice.
Weird part is I'm only E50K.
Weird part is I'm only E50K.
2. As per cow, now expanded for SS eligible customers.
#253
A FlyerTalk Posting Legend
Join Date: Sep 2012
Location: SFO
Programs: AC SE MM, BA Gold, SQ Silver, Bonvoy Tit LTG, Hyatt Glob, HH Diamond
Posts: 44,359
But given the access requirements for the SS, along with the anecdotes in this thread, I think it seems pretty clear what the criteria are.
#254
Join Date: Nov 2012
Location: BGI (ex-YYC, YYZ)
Programs: AC*G-E100K (once again)
Posts: 1,701
Got the Valet from domestic to international at YYZ today. E35K P fare.
Got the Valet from domestic to international at YYZ today. E35K P fare. YYC-YYZ-TLV.
Was very pleasantly surprised. Greeted by a concierge upon arrival and we made our way downstairs to the vehicle. Maybe there wasn't many ppl travelling this time of the day!!
Was very pleasantly surprised. Greeted by a concierge upon arrival and we made our way downstairs to the vehicle. Maybe there wasn't many ppl travelling this time of the day!!
#255
A FlyerTalk Posting Legend
Join Date: Sep 2012
Location: SFO
Programs: AC SE MM, BA Gold, SQ Silver, Bonvoy Tit LTG, Hyatt Glob, HH Diamond
Posts: 44,359
You're paid J on a domestic to international connection (which is the requirement for the car). There are a ton of people traveling, but there aren't a ton of people who meet the criteria for the car.