Adding Frequent Flyer # to Aeroplan Bookings
Apr 22, 2016, 6:54 am
#121
Join Date: Jan 2014
Programs: AC 35K, Hilton Diamond
Posts: 232
I've just started OLCI for my Y reward flight tonight. The "manage my bookings" on AC correctly shows my AE number (but cannot be edited), while on OLCI it is greyed out and marked N/A. I want to switch to my TK *G number so I can use those FFP benefits. Will this pose an issue or can they do it for me at the airport?
Apr 22, 2016, 12:53 pm
#122
FlyerTalk Evangelist
Join Date: Oct 2001
Location: YYZ
Programs: A3&O6 Gold,IC AMB & HH Diamond
Posts: 14,132
I've just started OLCI for my Y reward flight tonight. The "manage my bookings" on AC correctly shows my AE number (but cannot be edited), while on OLCI it is greyed out and marked N/A. I want to switch to my TK *G number so I can use those FFP benefits. Will this pose an issue or can they do it for me at the airport?
Apr 22, 2016, 1:22 pm
#123
Join Date: Sep 2014
Location: sqrt(-united states of apologist)
Programs: *$ Green
Posts: 5,403
I've just started OLCI for my Y reward flight tonight. The "manage my bookings" on AC correctly shows my AE number (but cannot be edited), while on OLCI it is greyed out and marked N/A. I want to switch to my TK *G number so I can use those FFP benefits. Will this pose an issue or can they do it for me at the airport?
Based on my personal experience, you have a 100% chance of being told "no, because you can't earn miles on reward bookings".
Apr 22, 2016, 1:24 pm
#124
Join Date: Jan 2014
Programs: AC 35K, Hilton Diamond
Posts: 232
Edit: Not sure what the agent did on checkin, but she was very helpful in getting my bags tagged as priority and zone 2 on the BP. *G did not print on the BP though.
Last edited by gregster; Apr 22, 2016 at 4:51 pm
Apr 23, 2016, 6:44 am
#125
Join Date: Apr 2013
Location: YVR
Programs: Ice Cream Club, AC SE MM, Bonvoy Life Plat
Posts: 2,803
Sorry if I'm repeating stuff, but 9 pages is too much to read while drinking...
For another datapoint, AE booking with a SFO-YVR segment in the middle that I did not fly. This is what my Altitude portal shows... Reverse-engineer away!!!
Mar 25 2016 Air Canada 561 San Francisco (CA) - Vancouver (BC) I 0 Not eligible
For another datapoint, AE booking with a SFO-YVR segment in the middle that I did not fly. This is what my Altitude portal shows... Reverse-engineer away!!!
Mar 25 2016 Air Canada 561 San Francisco (CA) - Vancouver (BC) I 0 Not eligible
Apr 25, 2016, 5:45 am
#126
Join Date: Mar 2005
Programs: fwp blood diamond, dykwia uranium
Posts: 7,252
Yeah, I get that angle. But are my odds still good at getting checked bags, priority security, lounge, zone 2 by showing the card?
Edit: Not sure what the agent did on checkin, but she was very helpful in getting my bags tagged as priority and zone 2 on the BP. *G did not print on the BP though.
Edit: Not sure what the agent did on checkin, but she was very helpful in getting my bags tagged as priority and zone 2 on the BP. *G did not print on the BP though.
Apr 25, 2016, 7:11 am
#127
FlyerTalk Evangelist
Join Date: Oct 2001
Location: YYZ
Programs: A3&O6 Gold,IC AMB & HH Diamond
Posts: 14,132
you're entitled *g benefits by showing your boarding pass and matching membership card. that's it. that's all. it doesn't need to appear on your boarding pass. in other words, you are conferred *gold benefits by virtue of earning *gold and getting the card. and by having the card you get the benefits. showing it on a bp just speeds the process at boarding. i don't know why everyone thinks this is so complicated
Apr 25, 2016, 7:57 am
#128
FlyerTalk Evangelist
Join Date: Nov 2002
Location: Chilling with penguins
Posts: 13,043
It can be done (regardless of who purchased the X ticket) but it has to be done manually and it requires the agent to enter the information in the appropriate field(s) (not sure what the keystrokes are as I didn't watch them do it). It's annoying that you can't do it online but I didn't completely care as I had lots of bags to drop off.
But it can be done. And I made sure of it as few weeks ago.
But it can be done. And I made sure of it as few weeks ago.
Apr 25, 2016, 9:56 am
#129
Join Date: Mar 2010
Location: Canada
Programs: *G
Posts: 2,304
you're entitled *g benefits by showing your boarding pass and matching membership card. that's it. that's all. it doesn't need to appear on your boarding pass. in other words, you are conferred *gold benefits by virtue of earning *gold and getting the card. and by having the card you get the benefits. showing it on a bp just speeds the process at boarding. i don't know why everyone thinks this is so complicated
Merely showing the card will not get you priority baggage - even if the agent puts a priority tag on, the status will not be reflected in the bar code and the tag will be removed in the baggage room and the bag placed in with the regular stuff. It happens.
Many agents are not experienced in the manual entry of the data so you have to insist, but the one aspect that I not been able to achieve is to have the priority zone on all BPs on one booking when I am travelling on someone else's miles.
Apr 25, 2016, 10:27 am
#130
Join Date: Apr 2013
Location: YVR
Programs: Ice Cream Club, AC SE MM, Bonvoy Life Plat
Posts: 2,803
I should note, that if a record like this flows to your Altitude, it looks like this.
So the argument that you'll earn miles if the number if put on the PNR is very likely based on untrue facts. I'll also note I didn't even fly this segment, and it "credited" significantly later than it would have if it was a regular taken flight, but as I was not expecting it at all, I don't know exactly how many days after.
One last oddity: There is nothing showing in my Aeroplan related to this flight, except that it was booked.
So the argument that you'll earn miles if the number if put on the PNR is very likely based on untrue facts. I'll also note I didn't even fly this segment, and it "credited" significantly later than it would have if it was a regular taken flight, but as I was not expecting it at all, I don't know exactly how many days after.
One last oddity: There is nothing showing in my Aeroplan related to this flight, except that it was booked.
Apr 25, 2016, 10:39 am
#131
FlyerTalk Evangelist
Join Date: Oct 2001
Location: YYZ
Programs: A3&O6 Gold,IC AMB & HH Diamond
Posts: 14,132
My favourite topic!
Merely showing the card will not get you priority baggage - even if the agent puts a priority tag on, the status will not be reflected in the bar code and the tag will be removed in the baggage room and the bag placed in with the regular stuff. It happens.
Many agents are not experienced in the manual entry of the data so you have to insist, but the one aspect that I not been able to achieve is to have the priority zone on all BPs on one booking when I am travelling on someone else's miles.
Merely showing the card will not get you priority baggage - even if the agent puts a priority tag on, the status will not be reflected in the bar code and the tag will be removed in the baggage room and the bag placed in with the regular stuff. It happens.
Many agents are not experienced in the manual entry of the data so you have to insist, but the one aspect that I not been able to achieve is to have the priority zone on all BPs on one booking when I am travelling on someone else's miles.
Apr 25, 2016, 11:22 am
#132
Join Date: Sep 2014
Location: sqrt(-united states of apologist)
Programs: *$ Green
Posts: 5,403
I should note, that if a record like this flows to your Altitude, it looks like this.
So the argument that you'll earn miles if the number if put on the PNR is very likely based on untrue facts. I'll also note I didn't even fly this segment, and it "credited" significantly later than it would have if it was a regular taken flight, but as I was not expecting it at all, I don't know exactly how many days after.
One last oddity: There is nothing showing in my Aeroplan related to this flight, except that it was booked.
So the argument that you'll earn miles if the number if put on the PNR is very likely based on untrue facts. I'll also note I didn't even fly this segment, and it "credited" significantly later than it would have if it was a regular taken flight, but as I was not expecting it at all, I don't know exactly how many days after.
One last oddity: There is nothing showing in my Aeroplan related to this flight, except that it was booked.
I have gotten this answer so consistently (well, at least as far as a Sparse Flyer goes) (in different airports with different agents), that I can't believe that it's just an agent making something up.
IIRC, someone IRL or on FT (or both) mentioned something about how there are two fields where an AE can be entered.
Apr 25, 2016, 2:28 pm
#133
Join Date: Oct 2012
Location: YYC
Programs: AC SE
Posts: 2,343
you're entitled *g benefits by showing your boarding pass and matching membership card. that's it. that's all. it doesn't need to appear on your boarding pass. in other words, you are conferred *gold benefits by virtue of earning *gold and getting the card. and by having the card you get the benefits. showing it on a bp just speeds the process at boarding. i don't know why everyone thinks this is so complicated
When the system (and boarding pass doesn't show the status, results can vary, especially at outstations). Thus, you end up with agents going by the system that say "computer says you need to pay for your baggage", or agents denying priority boarding because the status doesn't show up and the boarding pass says Zone 4.
There have been far too many examples of agents denying benefits because their computer says so, and agents who will only go by what's on the boarding pass.
Apr 25, 2016, 5:19 pm
#134
Suspended
Join Date: Feb 2008
Location: YKF
Programs: AC Elite 50K, Amex AP Plat, Choice Privileges, National Exec Elite, Via Prefrence
Posts: 2,996
I am still super curious about the "you will earn AE miles" line.
I have gotten this answer so consistently (well, at least as far as a Sparse Flyer goes) (in different airports with different agents), that I can't believe that it's just an agent making something up.
IIRC, someone IRL or on FT (or both) mentioned something about how there are two fields where an AE can be entered.
I have gotten this answer so consistently (well, at least as far as a Sparse Flyer goes) (in different airports with different agents), that I can't believe that it's just an agent making something up.
IIRC, someone IRL or on FT (or both) mentioned something about how there are two fields where an AE can be entered.
Back in the good ol days it was possible to have your status reflected on your Bp (ie for upgrades, priority lines, lounge) while still crediting the miles to another *a carrier
Apr 25, 2016, 5:29 pm
#135
Suspended
Join Date: Feb 2008
Location: YKF
Programs: AC Elite 50K, Amex AP Plat, Choice Privileges, National Exec Elite, Via Prefrence
Posts: 2,996
Many of AC's standard processes (zone boarding, baggage allowance, lounge access) rely on the agents following standard procedures.
When the system (and boarding pass doesn't show the status, results can vary, especially at outstations). Thus, you end up with agents going by the system that say "computer says you need to pay for your baggage", or agents denying priority boarding because the status doesn't show up and the boarding pass says Zone 4.
There have been far too many examples of agents denying benefits because their computer says so, and agents who will only go by what's on the boarding pass.
When the system (and boarding pass doesn't show the status, results can vary, especially at outstations). Thus, you end up with agents going by the system that say "computer says you need to pay for your baggage", or agents denying priority boarding because the status doesn't show up and the boarding pass says Zone 4.
There have been far too many examples of agents denying benefits because their computer says so, and agents who will only go by what's on the boarding pass.
This manual process is documented in ac Aerojet (I'm trying to recal the line entry) as I've had to to point this out to agents before. Asking them to refer to their Aerojet database or tell them to call a supervisor if they don't know how to use Aeronet (which is a great way for them to admit their incompetence), should lend credence to your argument that a) you're knowledgeable time starved altitude member. B) delaying a time starved knowledgeable altitude member is not in keeping with Ac mission, values, or more pragmatically, their customer service plan.
Either tactics are good for getting the agent to relent and do the right thing, so that your journey no longer awaits, and are free to go far with AC.