Adding Frequent Flyer # to Aeroplan Bookings
#211
Join Date: Jan 2017
Location: Halifax
Programs: AC SE100K, Marriott Lifetime Platinum Elite. NEXUS
Posts: 4,571
Great news.
#212
Join Date: Feb 2018
Location: YYT
Programs: M-Bonvoy Platinum Elite, Aeroplan 50K, DragonPass, AMEX MR, NEXUS
Posts: 1,715
#215
Join Date: Dec 2006
Location: YEG
Posts: 3,925
A few weeks ago I was swept from P25 to 35. A few days later I had my first flight but the BP showed 25. I was unable to delete the number via OLCI (I cant recall if I tried via MMB). Anyways, at the airport I asked the check-in agent to see if they could delete and re-add - she was unable to, as were a few of her colleagues. In the end it didn’t matter, I still got an op up!
#216
A FlyerTalk Posting Legend
Join Date: Sep 2012
Location: SFO
Programs: AC SE MM, BA Gold, SQ Silver, Bonvoy Tit LTG, Hyatt Glob, HH Diamond
Posts: 44,357
From my experience the system will allow you to change your FFN, but won’t allow you to delete and re-add.
A few weeks ago I was swept from P25 to 35. A few days later I had my first flight but the BP showed 25. I was unable to delete the number via OLCI (I cant recall if I tried via MMB). Anyways, at the airport I asked the check-in agent to see if they could delete and re-add - she was unable to, as were a few of her colleagues. In the end it didn’t matter, I still got an op up!
A few weeks ago I was swept from P25 to 35. A few days later I had my first flight but the BP showed 25. I was unable to delete the number via OLCI (I cant recall if I tried via MMB). Anyways, at the airport I asked the check-in agent to see if they could delete and re-add - she was unable to, as were a few of her colleagues. In the end it didn’t matter, I still got an op up!
But "a few days" might not be long enough for the status to propagate anyway.
#217
Join Date: Sep 2007
Location: YYZ
Programs: TK*G, Marriott Gold, Hilton Diamond, IHG Plat
Posts: 678
I don't recall the Update travel preferences was available a few weeks ago when I was booking a few flights to the Stans.
#218
A FlyerTalk Posting Legend
Join Date: Sep 2012
Location: SFO
Programs: AC SE MM, BA Gold, SQ Silver, Bonvoy Tit LTG, Hyatt Glob, HH Diamond
Posts: 44,357
It has been available for many months
I don't know if it was available right after the Amadeus switch, but definitely in January.
I don't know if it was available right after the Amadeus switch, but definitely in January.
#219
Join Date: Sep 2005
Programs: AC MM E50 , Former SPG, now Marriott LT Plat
Posts: 6,268
From my experience the system will allow you to change your FFN, but won’t allow you to delete and re-add.
A few weeks ago I was swept from P25 to 35. A few days later I had my first flight but the BP showed 25. I was unable to delete the number via OLCI (I cant recall if I tried via MMB). Anyways, at the airport I asked the check-in agent to see if they could delete and re-add - she was unable to, as were a few of her colleagues. In the end it didn’t matter, I still got an op up!
A few weeks ago I was swept from P25 to 35. A few days later I had my first flight but the BP showed 25. I was unable to delete the number via OLCI (I cant recall if I tried via MMB). Anyways, at the airport I asked the check-in agent to see if they could delete and re-add - she was unable to, as were a few of her colleagues. In the end it didn’t matter, I still got an op up!
#220
Join Date: Sep 2007
Location: YYZ
Programs: TK*G, Marriott Gold, Hilton Diamond, IHG Plat
Posts: 678
#221
A FlyerTalk Posting Legend
Join Date: Sep 2012
Location: SFO
Programs: AC SE MM, BA Gold, SQ Silver, Bonvoy Tit LTG, Hyatt Glob, HH Diamond
Posts: 44,357
I believe you've reported some kind of name mismatch before - do you think it might be something like that?
#222
Join Date: Sep 2007
Location: YYZ
Programs: TK*G, Marriott Gold, Hilton Diamond, IHG Plat
Posts: 678
I booked 2 OWs today - YYZ-YVR-YYC - I can change it to UA (stick) -> TK (wont stick)
YYC-YYZ (A220) AC > UA (stick) > TK (stick).
I've just tried many times. Not sure what the problem was - other than calling it a bug for such inconsistent behaviours.
I had a booking to YYZ-YUL-YGR on Jazz last week and it switched fine.
I just tried a test booking on AP.com. Now I can only change between UA and AC. I tried TK, TP, A3. None worked. I wonder if UA is treated differently on AC.com because it shows your AC/UA status when you try to update.
In regards to name mismatch, I did notice that my ticket shows my name in Title Case "Eric", instead of "ERIC" as entered on AP.com during the booking process...It seem AP.com automatically does that....oh well, I guess I will try OLCI in 2 days.
UPDATE: just checked in now - now it appeared it allowed me to switch to/from AC, UA, TP, A3 and a dummy TK I created no problem. But my proper TK # was not accepted. I guess you were right - it's probably that "name mismatch" cr*p that. Maybe their IT added that in a recent release.
UPDATE2: I cancelled my original YYZ-YVR-YYC and rebooked YYZ-YYC just now since AP availability opened up. This time, I tried to update FFP immediately after the reservation was created but before the e-ticket was issued - it worked. and I just checked in and got Zone 2 boarding and TK*G.
Still, it does not work for a YYZ-YUL-YGR booking I created yesterday for late august.
One thing I am happy is that, with the new Amadeus OLCI, I finally can check in myself without AP in the PNR - the stupid DHP is gone!
Last edited by ericw; Jul 24, 2020 at 4:58 pm Reason: Update