Master thread TD Aeroplan credit card
#4561
Join Date: Apr 2009
Location: BC, Canada
Programs: Bonvoy Titanium Elite, VSE/MVC Chairman's Club
Posts: 546
6-9mos seems to be pretty consistent whether the claim is directly with airline, any of the three credit card brands, or a third party policy.
funny/sad thing is that most of them in my experience end up with a variant of the same claim processing company (Orion?) acting as middle man. thats where the delay is...
#4562
A FlyerTalk Posting Legend
Join Date: Sep 2012
Location: SFO
Programs: AC SE MM, BA Gold, SQ Silver, Bonvoy Tit LTG, Hyatt Glob, HH Diamond
Posts: 44,331
nope
6-9mos seems to be pretty consistent whether the claim is directly with airline, any of the three credit card brands, or a third party policy.
funny/sad thing is that most of them in my experience end up with a variant of the same claim processing company (Orion?) acting as middle man. thats where the delay is...
6-9mos seems to be pretty consistent whether the claim is directly with airline, any of the three credit card brands, or a third party policy.
funny/sad thing is that most of them in my experience end up with a variant of the same claim processing company (Orion?) acting as middle man. thats where the delay is...
At least the TD card covers $1000. Though I guess $500 USD might be worth it given the processing delays. I've basically given up on using my TD card for even reward bookings because of how long this has taken.
#4563
Join Date: Apr 2016
Posts: 615
In the US, my last Amex claim in Feb was paid out by AIG within a week. They moved really quickly, agent opened the claim and sent me the paperwork electronically. I replied with my proof and then a cheque (or I guess check since we're in the US) was sent out and I had it within a week of sending them the docs.
#4564
A FlyerTalk Posting Legend
Join Date: Sep 2012
Location: SFO
Programs: AC SE MM, BA Gold, SQ Silver, Bonvoy Tit LTG, Hyatt Glob, HH Diamond
Posts: 44,331
I received the Interac transfer for my claim today.
I made the claim July 18. So that was six months and a day. Yeah, I'm done with this.
I made the claim July 18. So that was six months and a day. Yeah, I'm done with this.
#4565
Join Date: Mar 2014
Programs: AC SE100k, Marriott Titanium, UA Silver
Posts: 2,648
I submitted a claim for the YYZ Christmas season delays. I guess with the large number of claims that will arise from that incident, that I should expect to wait even longer.
#4566
Join Date: Feb 2021
Location: YEG
Posts: 11
On Jan 11 , my missing 16,490 miles fromTD when I upgraded to infinite privilege posted as ‘goodwill promotion, dated Jan 10 ( statement date )
my 2nd 10k points for new card posted as well , expected 3rd 10k will post on next one as I was slight short of 2nd spend target ( purchases needed posted after statement date
On Aeroplan status side , my e upgrades from 2022 rolled over and awarded ones for 35k were in account before 10th, roll over SQM from 2022 have not posted ( I switch cards on Dec 5th and Dec 10th statement and Aeroplan showed new status , so before Dec 15 cutoff) but warning that update not done yet still at top of page
will be phoning Aeroplan Feb 1 if SQM roll over not there
my 2nd 10k points for new card posted as well , expected 3rd 10k will post on next one as I was slight short of 2nd spend target ( purchases needed posted after statement date
On Aeroplan status side , my e upgrades from 2022 rolled over and awarded ones for 35k were in account before 10th, roll over SQM from 2022 have not posted ( I switch cards on Dec 5th and Dec 10th statement and Aeroplan showed new status , so before Dec 15 cutoff) but warning that update not done yet still at top of page
will be phoning Aeroplan Feb 1 if SQM roll over not there
#4567
FlyerTalk Evangelist
Join Date: Aug 2000
Location: Edmonton, AB, Canada
Programs: AC 75K, Hertz President’s Circle, Accor Gold, Hilton Gold, Marriott Gold
Posts: 10,068
I guess the $70 Uber ride I submitted as a claim due to mechanical delay will take a year to be paid! Thankfully it’s not a large claim for me and would not have even been a claim had AC YYZ been able to figure out how to print the taxi voucher YYC had authorized….oh well.
#4569
Join Date: May 2020
Location: YYZ
Programs: AC SE, AA PlatPro, Hyatt Globalist, Bonvoy Plat & LT Gold, Hilton Gold, National EE
Posts: 878
#4572
Join Date: Aug 2002
Location: YYZ
Programs: BA Gold/Marriott Gold/HH Diamond/IC Plat Amba
Posts: 5,990
My Dec.22 statement points finally showed up yesterday so Feb.3. Shows as posting on Dec.22 in my AE account. But at least they finally showed up. Had stopped using the card until they did
#4574
Join Date: Jul 2021
Programs: AP AS BA
Posts: 364
Whether or not you can use it "for business travel" (to earn income or part of employment) is upto you or your boss.
#4575
Join Date: Feb 2023
Programs: Aeroplan
Posts: 2
Hello!
I was wondering if anyone has experience with VIP AC MLL bringing cardholder (me) + 1 guest (spouse) + toddler (3 years old) + infant (> 1 yr)?
I was reading the T&C on the TD website which allows allows you to bring 1 guest, and AC MLL website states that 12 years and under are free). But I did a bit of reading and they say that as long as they have a seat they need a pass (in this case my toddler). I'm not sure which scenerio will apply.
Thanks!
I was wondering if anyone has experience with VIP AC MLL bringing cardholder (me) + 1 guest (spouse) + toddler (3 years old) + infant (> 1 yr)?
I was reading the T&C on the TD website which allows allows you to bring 1 guest, and AC MLL website states that 12 years and under are free). But I did a bit of reading and they say that as long as they have a seat they need a pass (in this case my toddler). I'm not sure which scenerio will apply.
Thanks!