30000 aeroplan points no fee amex aeroplan gold card through a refferal
Oct 26, 2013, 1:39 pm
#61
Join Date: Jan 2013
Programs: Aeroplan Diamond, SPG Plat, Hilton Gold, Marriott
Posts: 1,839
For long haul, Aeroplan is still the best. But when amex has 1:1.5 BA promo, definitely transfer MR to BA
Oct 26, 2013, 1:41 pm
#62
Join Date: Mar 2010
Location: PVR
Programs: Aeroplan, Alaska Airlines
Posts: 420
My first statement was generated about 3 days after I got the card, I only had about $100 on it and I received 5k - which made no sense to me at the time.
I got my 2nd statement today, am well over $500 and did not receive any more sign-up bonus miles.
I sent them a message and if anything unusual comes back from them I'll post it here. But at this point after what I've been reading on this thread I don't expect them until the 3rd statement.
I got my 2nd statement today, am well over $500 and did not receive any more sign-up bonus miles.
I sent them a message and if anything unusual comes back from them I'll post it here. But at this point after what I've been reading on this thread I don't expect them until the 3rd statement.
I understand that you were supposed to receive 30,000 bonus points upon spending $500.00 in the first 3 months of your Cardmembership with us. As I can see that you have met this threshold, I have immediately raised a request to our concerned department.
It will take them 3-5 business days to provide an update on the matter. Once they accommodate your request, the said amount of points will be allocated to you.
You can check back with us after the above mentioned timeframe to see if an update has been received.
We seek your patience and cooperation in resolving this issue.
Have a pleasant day ahead!
Oct 26, 2013, 1:51 pm
#63
Join Date: Jan 2004
Location: YUL
Posts: 970
This was their response today - so now we'll see what happens:
I understand that you were supposed to receive 30,000 bonus points upon spending $500.00 in the first 3 months of your Cardmembership with us. As I can see that you have met this threshold, I have immediately raised a request to our concerned department.
It will take them 3-5 business days to provide an update on the matter. Once they accommodate your request, the said amount of points will be allocated to you.
You can check back with us after the above mentioned timeframe to see if an update has been received.
We seek your patience and cooperation in resolving this issue.
Have a pleasant day ahead!
I understand that you were supposed to receive 30,000 bonus points upon spending $500.00 in the first 3 months of your Cardmembership with us. As I can see that you have met this threshold, I have immediately raised a request to our concerned department.
It will take them 3-5 business days to provide an update on the matter. Once they accommodate your request, the said amount of points will be allocated to you.
You can check back with us after the above mentioned timeframe to see if an update has been received.
We seek your patience and cooperation in resolving this issue.
Have a pleasant day ahead!
I must disagree with those who say this is unusual with Amex. According to my own experience, it is not. I had a hard time getting the bonus miles with Aeroplan Platinum a few years back, and I have sworn at that time to stay away from Amex. Here I am!
Last edited by LearningToFly; Oct 26, 2013 at 4:00 pm Reason: grammar
Oct 26, 2013, 2:46 pm
#64
Join Date: Jan 2013
Programs: Aeroplan Diamond, SPG Plat, Hilton Gold, Marriott
Posts: 1,839
I am in the same situation and did not get such an answer. I've been told by phone to wait three months AND call back then, though I met the 500$ spend on the same day I got the card.
I must disagree with those who say this is unusual with Amex. According to my own experience, it is. I had a hard time getting the bonus miles with Aeroplan Platinum a few years back, and I have sworn at that time to stay away from Amex. Here I am!
I must disagree with those who say this is unusual with Amex. According to my own experience, it is. I had a hard time getting the bonus miles with Aeroplan Platinum a few years back, and I have sworn at that time to stay away from Amex. Here I am!
Oct 26, 2013, 2:55 pm
#65
Join Date: Mar 2008
Location: Toronto, Canada
Programs: Aeroplan, Bonvoy, Alaska, Avios
Posts: 1,290
I was told via email I will get the remaining 25k in 8-10 weeks....
Oct 26, 2013, 4:08 pm
#66
Join Date: Jan 2004
Location: YUL
Posts: 970
I understand it's the first time they systematically do that. I hope it won't be a fight to get the points after three months.
Oct 26, 2013, 7:57 pm
#67
Suspended
Join Date: Jan 2010
Location: Calgary, Alberta
Programs: Hyatt Diamond, Fairmont Platinum, Aeroplan Diamond, HHonors Gold, SPG Gold
Posts: 18,686
If the transfer bonus gets enhanced in any way.. I'll call it fate to stay solely with AE.
Oct 26, 2013, 11:35 pm
#68
Join Date: Aug 2012
Posts: 668
Same here... can't wait to see what happens next spring!
Oct 27, 2013, 3:00 pm
#69
Join Date: Nov 2012
Programs: SPG Gold, Aeroplan, Hilton Honors, Le Club Accor Platinum
Posts: 268
A friend of mine got an email from amex stating there were delays with issuing points for this particular card and they are working to get it sorted out. Most new card members are facing this issue as per amex.
Oct 27, 2013, 3:20 pm
#70
Suspended
Join Date: Jan 2010
Location: Calgary, Alberta
Programs: Hyatt Diamond, Fairmont Platinum, Aeroplan Diamond, HHonors Gold, SPG Gold
Posts: 18,686
This technical glitch probably has every new card holder calling and inquiring why 25k hasn't posted, and only 5k.
Oct 27, 2013, 3:49 pm
#71
Join Date: Jun 2011
Posts: 321
When this happened with my Amex Gold with MR, they just awarded me the extra missing points.
Why aren't they doing that with this?
Feels funny this time.
Oct 27, 2013, 8:11 pm
#72
Join Date: Jan 2013
Programs: Aeroplan Diamond, SPG Plat, Hilton Gold, Marriott
Posts: 1,839
Oct 28, 2013, 5:26 am
#73
Join Date: Mar 2008
Location: Toronto, Canada
Programs: Aeroplan, Bonvoy, Alaska, Avios
Posts: 1,290
Dear Mikey
I am sorry for the inconvenience caused to you.
Please be assured that process of issuing points is automated and full eligible bonus points will be issued automatically within 8-10 weeks.
I appreciate your patience.
Sincerely,
Abhishek Sinha
Email Servicing Team
American Express Customer Care
I am sorry for the inconvenience caused to you.
Please be assured that process of issuing points is automated and full eligible bonus points will be issued automatically within 8-10 weeks.
I appreciate your patience.
Sincerely,
Abhishek Sinha
Email Servicing Team
American Express Customer Care
Oct 28, 2013, 7:34 am
#74
Suspended
Join Date: Jan 2010
Location: Calgary, Alberta
Programs: Hyatt Diamond, Fairmont Platinum, Aeroplan Diamond, HHonors Gold, SPG Gold
Posts: 18,686
Dear Mikey
I am sorry for the inconvenience caused to you.
Please be assured that process of issuing points is automated and full eligible bonus points will be issued automatically within 8-10 weeks.
I appreciate your patience.
Sincerely,
Abhishek Sinha
Email Servicing Team
American Express Customer Care
I am sorry for the inconvenience caused to you.
Please be assured that process of issuing points is automated and full eligible bonus points will be issued automatically within 8-10 weeks.
I appreciate your patience.
Sincerely,
Abhishek Sinha
Email Servicing Team
American Express Customer Care
Anyone receive the bonus points from the 30K + referral promotion component yet?
Oct 29, 2013, 9:38 pm
#75
Join Date: Dec 2011
Location: Canada
Programs: *void
Posts: 2,408
After I only saw 5K after spending $500 before my first statement, I Secured-Messaged AMEX about the issue, and was told:
> This is in response to the Aeroplan Miles.
> As per the response from the appropriate team, the Aeroplan Miles will post
> your account within 8-10 weeks.
So, yeah, basically it will turn out to be 3 months if you tack on 8-10 weeks after I got my first statement.
My second statement generates next week (or about 6 weeks after I activated)...I hope to report back with some unexpected GOOD news, though it looks more and more like I won't get the remaining 25K until my 3rd statement posts.
> This is in response to the Aeroplan Miles.
> As per the response from the appropriate team, the Aeroplan Miles will post
> your account within 8-10 weeks.
So, yeah, basically it will turn out to be 3 months if you tack on 8-10 weeks after I got my first statement.
My second statement generates next week (or about 6 weeks after I activated)...I hope to report back with some unexpected GOOD news, though it looks more and more like I won't get the remaining 25K until my 3rd statement posts.
The Bad - still no missing 25,000 signup Aeros (after getting 5K in 1st statement)
So, on we go now to wait for the 3rd statement (and the stated 8-10 weeks waiting period), to see if the 25K will issue next at next month's statement.
