Feb 23, 2015, 6:35 am
Last edit by: NWIFlyer
With the evolution of the Miles&Bonus program, there are a number of threads on this forum that contain outdated information, plus a further set that - whilst describing the new program - contain conflicting information that has only been crystallised as we all discover how certain aspects of the program either work or are interpreted.
It is perhaps therefore unsurprising that many new members find searching through this myriad of threads a little daunting, and consequently they post a question in one of the FAQ threads.
This tends to irk those who've been around for a while who expect the new posters to at least do some basic searching before posting a question that has probably been asked many times before. This also causes the forums to become very congested and less easy to read through with the same question being asked and answered many times.
I am therefore creating a thread, which will be stickied, for anyone to ask any question they like about the M&B program where they are unsure or it's not obvious where they should be posting it.
There is no such thing in this thread as a stupid question, no issue with asking a repeat question, and any answers should be 100% flame-free. I will take a dim view of anyone that abuses a member or provides a less than helpful answer (such as 'do a search') to any question asked in here, because this is being created to benefit all of us so the other threads flow more cleanly. Thank you for your co-operation on this.
It might be that I move questions to more appropriate threads so they receive an answer more quickly, but if I do so I will always add a note to indicate where they originated, and ask that the flame-free answer principle be respected.
NWIFlyer
Moderator
Aegean M&B
It is perhaps therefore unsurprising that many new members find searching through this myriad of threads a little daunting, and consequently they post a question in one of the FAQ threads.
This tends to irk those who've been around for a while who expect the new posters to at least do some basic searching before posting a question that has probably been asked many times before. This also causes the forums to become very congested and less easy to read through with the same question being asked and answered many times.
I am therefore creating a thread, which will be stickied, for anyone to ask any question they like about the M&B program where they are unsure or it's not obvious where they should be posting it.
There is no such thing in this thread as a stupid question, no issue with asking a repeat question, and any answers should be 100% flame-free. I will take a dim view of anyone that abuses a member or provides a less than helpful answer (such as 'do a search') to any question asked in here, because this is being created to benefit all of us so the other threads flow more cleanly. Thank you for your co-operation on this.
It might be that I move questions to more appropriate threads so they receive an answer more quickly, but if I do so I will always add a note to indicate where they originated, and ask that the flame-free answer principle be respected.
NWIFlyer
Moderator
Aegean M&B
Flame-Free Questions on A3 - ask your newbie (and not so newbie) questions here
Jan 28, 2017, 9:01 pm
#1096
Join Date: Jan 2004
Location: Heraklion, Greece
Posts: 7,567
1) If booked online: Look at the automatic "E-ticket confirmation" sent to you by [email protected] when booking on-line. Below each segment, on the left side you'll find the following in small letters:
Fare family Flex or GoLight
Booking class S
2) If booked by phone: You must have gotten an email with your e-ticket/passenger itinerary receipt sent by Res Office (i.e. [email protected]). There, in the column "FARE BASIS", you'll see both the fare class and the gl light/saver distinction such as, for example, "SLNOBAGT" for a go light fare in S (full miles).
Last edited by KLouis; Jan 28, 2017 at 9:08 pm
Jan 29, 2017, 5:41 am
#1098
Suspended
Join Date: Jul 2014
Location: MAN,TLV
Programs: Silver:BA,VX,AB, QF. Gold:A3,RJ,AZ,GF, EY,SPG,Marriott,Choice, Carlson. Dia/Plat:HH,IHG,BW,Accor
Posts: 1,965
Fare class S is eligible for upgrade even if booked as the go-light category.
Jan 30, 2017, 11:38 pm
#1100
Join Date: Jun 2005
Posts: 81
Newbie question here. I had asked this question a couple of years back, but wondering if anything has changed since. For award travel booking on M&B (with M&B points), is the procedure still finding the flight I want with UA award search engine and then call Aegean customer service to book it (after cross-checking if it shows up on awardnexus AC / NH search engines as well)?
Is there an easier way to book award travel with points? Do *G members have any additional privileges for booking?
What about upgrades please? Is the procedure still to call the Aegean customer service number?
Thanks for any clarifications.
Is there an easier way to book award travel with points? Do *G members have any additional privileges for booking?
What about upgrades please? Is the procedure still to call the Aegean customer service number?
Thanks for any clarifications.
Jan 31, 2017, 3:06 am
#1101
Join Date: Jan 2004
Location: Heraklion, Greece
Posts: 7,567
Newbie question here. I had asked this question a couple of years back, but wondering if anything has changed since. For award travel booking on M&B (with M&B points), is the procedure still finding the flight I want with UA award search engine and then call Aegean customer service to book it (after cross-checking if it shows up on awardnexus AC / NH search engines as well)?
Is there an easier way to book award travel with points? Do *G members have any additional privileges for booking?
What about upgrades please? Is the procedure still to call the Aegean customer service number?
Thanks for any clarifications.
Is there an easier way to book award travel with points? Do *G members have any additional privileges for booking?
What about upgrades please? Is the procedure still to call the Aegean customer service number?
Thanks for any clarifications.
I think that both calling or online booking has been as easy for me with A3 as was the case with AF and LH.
Jan 31, 2017, 5:27 am
#1102
Join Date: Jun 2005
Posts: 81
As was already the case a couple of years ago, you can book awards using the on-line tool somewhere in their pages. For upgrades you do have to call. Finally, what kind of booking privileges are you looking for?
I think that both calling or online booking has been as easy for me with A3 as was the case with AF and LH.
I think that both calling or online booking has been as easy for me with A3 as was the case with AF and LH.
I just see award miles needed for various carriers.
Jan 31, 2017, 7:38 am
#1103
Community Director
Original Poster
Join Date: Jan 2009
Location: Norwich, UK
Programs: A3*G, BA Gold, BD Gold (in memoriam), IHG Diamond Ambassador
Posts: 8,480
Newbie question here. I had asked this question a couple of years back, but wondering if anything has changed since. For award travel booking on M&B (with M&B points), is the procedure still finding the flight I want with UA award search engine and then call Aegean customer service to book it (after cross-checking if it shows up on awardnexus AC / NH search engines as well)?
Is there an easier way to book award travel with points? Do *G members have any additional privileges for booking?
What about upgrades please? Is the procedure still to call the Aegean customer service number?
Thanks for any clarifications.
Is there an easier way to book award travel with points? Do *G members have any additional privileges for booking?
What about upgrades please? Is the procedure still to call the Aegean customer service number?
Thanks for any clarifications.
In terms of *G privileges, I'm afraid there aren't any - there's no extra award inventory a la BA Gold or reduced telephone call fees for bookings.
Jan 31, 2017, 7:54 am
#1104
Join Date: Jan 2004
Location: Heraklion, Greece
Posts: 7,567
Login into your M+B account. In your account's home page scroll down to the lowest, left box and click on "I want to... spend miles".
I guess, when done (a few days later), you'll hear from them either through email or a regular phone call. When I booked my flights I did everything by calling them because I had some complicated bookings and I preferred talking to them.
Jan 31, 2017, 8:53 am
#1105
Join Date: Apr 2015
Location: C2, BTS, VIE
Programs: A3 *G, AA Exec Plat Pro, Accor Silver, IHG Plat, HH Diamond, PP
Posts: 321
BTW, is there an "official A3 way" how to find out the taxes&fees, because I hardly doubt the A3 staff consider the UA tool as a tool for MB members as well
Feb 1, 2017, 6:04 am
#1106
Join Date: Jun 2015
Posts: 10
I had a return flight which should get me 24200 (12100 each leg).
So I get an upgrade to Silver and would need 24k+4 or 48k to get Gold...
my question is: Would 12k+6 segments be another way to get Gold status after reaching 24k...it would meet the 36k+6 requirement but I don't know if after reaching Silver it resets completely or not...?
So I get an upgrade to Silver and would need 24k+4 or 48k to get Gold...
my question is: Would 12k+6 segments be another way to get Gold status after reaching 24k...it would meet the 36k+6 requirement but I don't know if after reaching Silver it resets completely or not...?
Feb 1, 2017, 3:40 pm
#1107
Join Date: Aug 2008
Location: YXY
Posts: 3,506
Feb 2, 2017, 1:04 am
#1108
Join Date: Oct 2012
Location: PAS, Paros Greece
Programs: A3 *G
Posts: 1,375
Is this what you mean JCala?
If so, I think it actually makes sense, although I can't see it happening automatically. It would probably involve a call to customer services to sort out. Good luck explaining it to them.
EDIT: Actually, I just thought, if you hold back on crediting one or both of the 2 x 12k flights until AFTER you fly two segments then it should all work out. They'll still be credited on the actual date you flew them, of course, but it will prevent the Silver upgrade from happening right away which should fix your problem.
Last edited by Knobbgb; Feb 2, 2017 at 1:13 am
Feb 3, 2017, 9:32 am
#1109
Join Date: Aug 2008
Location: YXY
Posts: 3,506
EDIT: Actually, I just thought, if you hold back on crediting one or both of the 2 x 12k flights until AFTER you fly two segments then it should all work out. They'll still be credited on the actual date you flew them, of course, but it will prevent the Silver upgrade from happening right away which should fix your problem.
That might produce the desired result. There is no guarantee.
Feb 4, 2017, 11:25 am
#1110
Suspended
Join Date: Jul 2014
Location: MAN,TLV
Programs: Silver:BA,VX,AB, QF. Gold:A3,RJ,AZ,GF, EY,SPG,Marriott,Choice, Carlson. Dia/Plat:HH,IHG,BW,Accor
Posts: 1,965
That is probably your best chance. So, if you haven't signed up for M/B yet, do it the day before you fly. But make sure you have no FFP number on your ticket at all (none at all). Then fly. Then fly Aegean or Olympic twice, with your M&B-number on the ticket. Then retrocredit the earlier flights.
That might produce the desired result. There is no guarantee.
That might produce the desired result. There is no guarantee.