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Please report your Star Alliance award redemption experiences

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Old Mar 2, 2016, 12:16 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: sokolov
No YQ airlines/routes/countries

NZ, CM, AV, O6, NH, SQ, ET

UA:

All flights except from U.S to: ICN

AC:

Within North America

TPAC flights originated from Canada to:
Japan(NRT,HND,KIX), Australia(SYD,BNE)

For TPAC arriving to Canada:
YQ-free countries/cities (see below)
ex-Australia flights (SYD, BNE)

All TATL flights

List of YQ-free cities/countries:

Hong Kong (depart only)
Brazil (depart only)
Philippines (depart only)
Thailand (depart only)
South Korea (depart only)

For Japan:
Departing flights base on J class direct fights from NRT
Example: NRT-ZRH on LX, NRT-FRA on LH

No YQ: UA, AC, AI, NZ, ET, LO, ZH

Less then 20 Euros YQ: LH, SK, CA, OZ, BR, SQ, LX, TK

Greater than 20 Euros YQ: TG (94 Euros)

NH has less than 20 Euros YQ for most of it's destination

Arriving flights base on J class direct fights to NRT
Example: ZRH- NRT on LX, FRA-NRT on LH

No YQ: UA, AC, TG, NZ, OZ

Less than 20 Euros YQ: BR (14 Euros)

20 - 100 Euros YQ: SQ (20 Euros SIN-NRT, 26 Euros LAX-NRT), ET(95 Euros), CA (41 Euros), ZH (40 Euros)

Greater than 100 Euros: LH (246 Euros), AI (185 Euros), LO (177 Euros), SK (135 Euros), LX(262 Euros), TK (130 Euros)

Again, NH has less than 20 Euros YQ for flights arriving to NRT.


YQ + Fee for award flights, feel free to add more on the list (at the end of it) if you have made a recent redemption.

TK SFO-IST-TLV 237,90 Euro
LH SFO-FRA-TLV 376,76 Euro
UA&LH SFO-FRA(UA)-TLV(LH) 104,77 Euro
SIN-FRA (SQ) Y - 181,75 Euro
SIN-DEL(AI)-FRA(LH) J - 257,15 Euro
HKG-PEK-FRA (CA) J - 149,72 Euro
TPE-IST-FRA (TK) Y - 149,75 Euro
TPE-PEK-FRA (CA) J - 149,43 Euro
YYZ-SFO(AC)-TPE (UA) Y - 159,28 Euro
YYZ-PVG(AC)-TPE (BR) Y - 191,24 Euro
YYZ-PVG(AC)-TPE (BR) J - 227,41 Euro
FRA-YUL (AC) Y - 104,00 Euro
FRA-LHR(LH)-YUL (AC) Y - 182,00 Euro
FRA-YYZ-YUL (AC) Y - 142,99 Euro
FRA-LHR(LH)-YUL(AC) J - 187,00 Euro
BKK-HND (TG) Y - 111 Euros
CDG-PEK (CA) Y- 207,88 EUROS
CDG-PEK (CA) J - 298,44 EUROS
CDG-FRA-PEK (LH) Y - 209,13 EUROS
CDG-ICN-PEK (OZ) Y - 264,52 EUROS
CDG-ICN-PEK (OZ) J - 305,04 EUROS
CDG-TPE (BR) Y - 164,31 EUROS
CDG-TPE (BR) J - 204,90 EUROS
CDG-PVG-TPE (CA) Y - 189,99 EUROS
CDG-ICN(OZ)-TPE(TG) - 301,70 EUROS
FRA-MUC-YUL J (LH) - 355,90 Euros
FRA-CDG(LH)-YUL(AC) J - 170.00 Euros
AC Y: 188,37 Euro YYZ-PEK
AC J: 238,77 Euro YYZ-PEK
UA Y: 79,74 Euro YYZ-ORD-PEK
ATH-CAI-AUH (MS) Y - 148,07 EUROS
AKL-SIN (NZ) Y - 41,03 Euros
ORD-NRT (NH) Y,J,C - 44,17 Euros
ORD-NRT (UA) Y,J,C - 41,42 Euros
JFK - SIN- MEL (SQ) Y -789,00 Euros
ZRH - HKG (Y) LX - 260,06 EUR
ZRH-FRA-HKG (Y) LH - 281,33 EUR
NRT-ORD (Y) NH - 73,43 EUR
MNL-BKK-SIN (J) (TG) - 31,40 Euros
BKK-MNL (TG) (Y)- 84,76 Euros
MNL-SIN (SQ) (J) - 30,46 Euros
---2016----
HKG-FRA-BUD (LH) C - 114.24 Euros (all cost; one-way; as of 2016-Mar)
BKK-NRT (TG) J - 131.79 Euros
MIA-VIE-FRA (OS) C - 458.76 Euro*
* date change with same airline and route = 20 eur/pp
change route = 40 eur/pp (cancel and rebook)
same date but change to other airline = 40 eur/pp (cancel and rebook)
ARN-FRA-LAX (LH) C/F - 296.26 Euro (OW 276.26 YQ + 20 fee per person; booked in 2015)
YYC-DEN (UA) Y 101 euros with 20 booking fee
LIS-IST-GYD (TK) (J) 22k + 160€ taxes one way [of these YR=98€] [taxes were the same for LH+TP]
MNL-ADD-MXP (ET) (Y) - 11,47€
MUC-CDG(LH)-TPE(BR) (J) - 210,05 Euro
MUC-LHR(LH)-TPE(BR) (J) - 249,80 Euro
MUC-HKG(LH)-TPE(BR) (J) - 334,08 Euro
MUC-IST(TK)-TPE(BR) (J) - 162,26 Euro
KIX-SIN-DPS J (SQ) - 95,23 Euro
NRT-SIN-DPS J (NH,SQ) - 93,45 Euro
YYZ-FRA-JNB Y (AC, SA) - 208,85 Euro
YYZ-FRA-JNB J (LH, SA) - 583,31 Euro
YUL-LAX-AKL J (AC, NZ) - 105,27 Euro
ICN-SIN-DPS Y (SQ) - 175,89 Euro
ICN-SIN-DPS J (SQ) - 200,08 Euro
YYZ-NRT Y (AC) - 57,21 Euros
PEK-YVR Y (AC) - 164,84 Euros
PEK-NRT-YVR Y, J (NH) - 181,26 Euros
DEL-YYZ - Y (AC) - 386,76 Euros
BNE-YVR - Y (AC) - 75,61 Euros
LCA-VIE-BKK-VIE-LCA J (OS) €580
YYZ-PVG - Y (AC) 182,83 Euros
YYZ-ORD-PVG - Y (UA) - 76,54 Euros
YVR-SFO-ICN - Y (UA) - 139,96 Euros
YVR-ICN - Y (AC) - 120,09 Euros
PVG-YYZ - Y (AC) 175,49 Euros
PVG-ORD-YYZ - Y (UA) - 51,45 Euros
CDG-MUC-HND - J (LH,NH) - 116,62 Euros
CDG-HND - J (NH) - 115,43 Euros
CMN-FRA-CDG - J (LH) - 189,00 Euros
ATH-FRA-RAK - Y (LH) - 161,16 Euros
ATH-FRA-RAK - J (LH) - 167,16 Euros
CDG-TPE-HKG - Y (BR) - 133,09 Euros
TPE-ICN - Y (OZ) - 46,00 Euros
YUL-ZRH-GVA - Y (LX) - 269,34 Euros
CDG-FRA-HND - J (LH,NH) - 160,65 Euros
CDG-MUC-HND - J (LH,NH) - 157,90 Euros
YUL-MUC-BKK - Y (LH,TG) - 344,40 Euros
YUL-IST-BKK - Y, J (TK) - 280,30 Euros
ADD-LAX - Y (ET) - 248,87 Euros
ADD-LHR-LAX - Y (ET, UA) - 169,36 Euros
ADD-IST-LAX - J (TK) - 291,38 Euros
TPE-IST-CDG - J (TK) - 218,91 Euros
TPE-SIN-CDG - Y (SQ) - 273,08 Euros
ICN-TPE-VIE - J (OZ,BR) - 52,94 Euros(total cost,flights in April 2017)
FRA-CPH - Y (LH) - 97,09€
YYZ-LGA//JFK-JNB (Y) (AC,SA) - 288,62 Euros
YYZ-LGA//JFK-JNB (J) (AC,SA) - 332,00 Euros
YYZ-ADD-JNB (Y) (ET) - 302,79 Euros
YYZ-LHR-JNB (Y) (AC,SA) - 200,36 Euros
YYZ-LHR-JNB (J) (AC,SA) - 273,58 Euros
NRT-PEK-ADD (Y,J) (NH,ET) - 156,96 Euros
NRT-PVG-ADD (Y) (NH, ET) - 156,96 Euros
YYZ-LIM (Y) (AC) - 141,99 Euros
YYZ-SAL-LIM , Y (AV) - 72,03 Euros
YYZ-TPE-HKG (Y,J) (BR) - 78,89 Euros
YYZ-ORD-HKG (Y) (UA) - 99,61 Euros
YYZ-EWR-HKG (Y) (UA)- 99,61 Euros
ORD-CDG (Y) (UA) - 25,27 Euros
ORD-FRA-CDG (LH) - 373,00 Euros
GVA-FRA-LAX and return JFK-GVA (LH, LX) - 487,96 Euros
----------------2017------------------
GRU-FRA-TLL (F,J) (LH) - 103,60 Euros
YYZ-SFO (J) (AC) - 64,55 Euros
YVR-HKG (Y) (AC) - 83,46 Euros
HKG-ICN-OKA (Y) (OZ) - 54,47 Euros
CPH-PVG-AKL (J) (SK/NZ) - ~200€
TXL-FRA-BKK-FRA-TXL (J) (LH/TG/TG/LH) - 252 Euros
SIN-HND (J) (SQ) - 42,88 Euros
ZRH-BKK-MEL (J) (TG) - €49.22
GVA-ZRH-YUL (J,Y) (LX) - 256,44€
HKG-ICN (Y) (OZ) - €25.54
SIN-CPH (Y) (SQ) - 103,31€
SIN-LHR-CPH (Y) (SQ,SK) - 103,31€
FRA-CAI-SSH (C) (MS) - 177 EUR
FRA-IST-SSH (C) (TK) - 197 EUR
YYZ-DUB (J) (AC) - EUR68.11 (EUR48.11+EUR20 fee)
HKG-IST-GOT (J) (TK) - EUR110.71 (EUR90.71 + EUR20 fee; ticketed in Aug 2017; one-way)
SFO-TUS (Y) (UA) - EUR32,11 (EUR12,11 + EUR20 fee. Ticketed in Sep 2017; one way)
TUS-SFO (Y) (UA) - EUR31,85 (EUR11,85 + EUR20 fee. Ticketed in Sep 2017; one way)
TXL-IST-SIN/ BKK-ZUR-TXL (J) (TK/SQ/TG/LX) €231.74 + €20 fee
EWR-PDX (Y) (UA) - EURO 31.87
SIN-BKK-CDG (J) TG - 77,08 €
SIN-CDG (Y) SQ - 41,45€
SIN-FRA-CDG (Y) LH - 252,39€
SIN-IST (J) SQ - 41,53€
SIN-IST (J) TK - 176,89€
YUL-ZRH (J) - 360,72€
----------------2018------------------
BKK-ARN-TLL (J) TG,SK - 92€ (flights in 2019) online booking
BLZ-ADD-GRU (J) ET - 29.54€ online
GRU-ZHR-LCY (J) LX- 30Ł online
YUL-LYS-VIE / VIE-GVA-YUL (J); 197€ online (AC/OS)
HKG-IST-HEL (Y one-way on TK; flights in 2019) - 40,000miles plus EUR81.33, online booking (post #1635)
SIN-SFO (J) SQ - €43.6 online booking
----------------2019------------------
CPH-LIS-GIG (J) TP (€46.5) online
BKK-PVG (J) TG - 64.67€ online
LAX-ARN-HEL (J) SK - €12.50 online
CPH-LIS (Y) TP - (€36,70) online
LAX-HND-LHR (F) NH - (€151) online (flight in Apr2020)
HKG-TPE (J) BR (€53.28) online (redemption in Aug 2019)
EZE-GRU (J) ET 61.60€ online
EZE-GRU (J) TK 61.60€ online
VIE-BKK-TPE-SFO (J) BR - 240.00€ (YQ) + 60.99€ (Taxes etc.) online (flight in summer 2020)
LAX-HND-LHR (F) NH - 135.82€ (YQ) + 15.97€ (Taxes etc.) online (flight in fall 2020)
LHR-HND-LAX (F) NH Round-Trip + 569.23€ online pre-devaluation
AC CDG-YYZ-YYJ Euro 98.85 (Eco, 35k miles, oneway, booked Oct 2021, inlcudes Euro 36.- YQ)
SQ+TK REP-SIN-IST-NCE Euro 98.46 (Eco, 60k miles, oneway, booked Feb 2022 - inlcudes Euro 61.31 YR)
SQ+TK REP-SIN-IST-NCE Euro 102.18 (Eco, 60k miles, oneway, booked March 2022 - includes Euro 63.36 YR plus another 0.44 YR)
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Please report your Star Alliance award redemption experiences

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Old Dec 21, 2022, 2:23 pm
  #2626  
 
Join Date: Jul 2006
Location: SEA
Programs: A3*G, AC, IHG Plat AMB
Posts: 1,604
This is a first.

Back last summer I booked 2xJ LAX-TPE-BKK||SIN-TPE-YYZ for the family.
Four months later they finally realized that I did it (despite me talking about it incessantly for that entire time, to the point of literally buying maps of Southeast Asia and hanging them in the kitchen).
Of course, they all wanted to add a YYZ-WAW-YVR on to that. Great timing.

Anyway, I widened the search a bit and realized there were 2xJ SIN-BKK-LHR for a few days after we were planning to depart.
Few discussions later and I phoned up A3 to change my ticket. No go. Can't change origin/destination.
But.
What we CAN do is refund the ticket and fees (minus a €20/ticket charge) and then rebook on the new flight once the miles are credited. Which could take a day.
Panic.
Can we hold the seats so I don't lose them? Yes! For a €20/ticket fee. Sold.

So 23 hours later the same agent calls me back, processes some arbitrary CC charge (I want to say €280?) and we are booked. TIcketed. Emails received (not to me, only to MrsBarn, but I got her to forward).

As an added bonus, I now have enough miles to book the second kid on the SIN-BKK SQ segment which has availability, and the BKK-SIN BR segment is like $2k. Which is a lot better than the $3200 SIN-TPE-YYZ BR I was trying to avoid.

Honestly, this change process has been incredibly smooth. Hats off to A3!
DJ Bitterbarn is offline  
Old Dec 22, 2022, 1:29 am
  #2627  
 
Join Date: Jul 2019
Posts: 1,322
Wait what? They allow you to reserve awards (and even on partners!) for 20€??? Did they say for how long they'd hold those seats ("hold my booking" for Aegean's own paid tickets is good for 6 days I think, but that has nothing to do with this)? This must be new, or at least no agent would do it for me 2,5 years ago, when I had also needed a similar change (and that one was not even on partners but on Aegean's own flights).
giorginho is offline  
Old Dec 25, 2022, 3:37 am
  #2628  
 
Join Date: Oct 2012
Location: PAS, Paros Greece
Programs: A3 *G
Posts: 1,372
Originally Posted by giorginho
Wait what? They allow you to reserve awards (and even on partners!) for 20€??? Did they say for how long they'd hold those seats ("hold my booking" for Aegean's own paid tickets is good for 6 days I think, but that has nothing to do with this)? This must be new, or at least no agent would do it for me 2,5 years ago, when I had also needed a similar change (and that one was not even on partners but on Aegean's own flights).
Haven't there been stories here of the miles taking WEEKS to arrive back in the account? That would certainly make a mess of the OPs plans. I'm glad it worked out this time though. I just booked three awards for January and I'm not risking changing any of them. Not that there's much available to change to anyway...
MeltingAlf likes this.
Knobbgb is offline  
Old Dec 25, 2022, 7:50 am
  #2629  
Moderator: Aegean Miles+Bonus
 
Join Date: Oct 2009
Location: AMS / ATH
Programs: AFKL Plat, A3 Gold
Posts: 7,340
Refunding and A3 award on A3 metal recently took about a week. Definitely not within a day.

Can we hold the seats so I don't lose them? Yes! For a €20/ticket fee. Sold.
How does this work practically? They cancelled the original flight, and then created a new booking (without e-ticket) allowing to hold the flights without payment (i.e. wait to re-issue the eticket)?

If this is the approach that they took then that is not without risk. Cancelling 2x awards does not guarantee that 2x award seats become available for a new booking. On Aegean flights, maybe, however on partner flights those award seats may be removed from the inventory immediately after the flights are cancelled. Especially if there is demand for that flight there is no guarantee that they would be released back as award seats available for purchase.
Xandrios is offline  
Old Dec 25, 2022, 11:59 am
  #2630  
 
Join Date: Jul 2019
Posts: 1,322
Originally Posted by Xandrios
Refunding and A3 award on A3 metal recently took about a week. Definitely not within a day.
I've had miles post back to my account within less than 24hrs in 2019 (for a vol. cancelled Aegean flight). But that's not the exact case here, I think. I believe that perhaps the agent handled this in such a way, that the miles didn't even need to get posted on the account again but rather only needed to be "released" by processing the canellation of that original booking.
Originally Posted by Xandrios
How does this work practically? They cancelled the original flight, and then created a new booking (without e-ticket) allowing to hold the flights without payment (i.e. wait to re-issue the eticket)?
This would also be my guess.
Originally Posted by Xandrios
If this is the approach that they took then that is not without risk. Cancelling 2x awards does not guarantee that 2x award seats become available for a new booking.
No risk there from what I gathered. If you read that post again, you 'll see that a completely new itinerary out of SIN was booked, for which award tickets already existed and were reserved by the agent! Which is precisely the "perk" here, which I'd certainly be interested in confirming it as a "real-world possible" service provided, instead of a one-off gesture of good will of an agent who went out of his/her way to serve a customer ​​​​​​.
The one thing that still baffles me about that post is why on earth they'd take BR to reposition from BKK to SIN for $2k, when you can fly direct for something like $400!
giorginho is offline  
Old Dec 25, 2022, 9:15 pm
  #2631  
 
Join Date: Jan 2004
Location: Heraklion, Greece
Posts: 7,566
Originally Posted by giorginho
I...{snip}...The one thing that still baffles me about that post is why on earth they'd take BR to reposition from BKK to SIN for $2k, when you can fly direct for something like $400!
Especially when BR does not offer BKK-SIN flights on their site!
KLouis is offline  
Old Dec 28, 2022, 9:37 am
  #2632  
 
Join Date: Jun 2016
Posts: 2,257
Originally Posted by unusualtravelblog
Would this be bookable through the phone with the correct amount of miles (65,000 miles) instead of 130,000 miles?

does aegean show non-saver awards for partners?

i keep saying mileage required amount that is 2x one-way price, when i m only searching for one-way route. is it a glitch?

the problem i m refering to is similar to the above
gnomey is offline  
Old Dec 28, 2022, 9:43 am
  #2633  
 
Join Date: Mar 2019
Location: DK
Programs: A3 Gold, BA Silver
Posts: 869
Originally Posted by gnomey
does aegean show non-saver awards for partners?

i keep saying mileage required amount that is 2x one-way price, when i m only searching for one-way route. is it a glitch?

the problem i m refering to is similar to the above
Partner airline never see non saver award seats. Those seats are usually under a different booking class that isn't the X, R, I, O that A* uses for awards.
Most likely a glitch. A3 has them often.
I know that in one world there are some issues with award as AA uses one of the award buckets also for revenue tickets.
gnomey likes this.
NextWhiteDeath is offline  
Old Dec 28, 2022, 6:44 pm
  #2634  
 
Join Date: Sep 2018
Programs: Alaska
Posts: 2,188
Originally Posted by gnomey
does aegean show non-saver awards for partners?

i keep saying mileage required amount that is 2x one-way price, when i m only searching for one-way route. is it a glitch?

the problem i m refering to is similar to the above
or this is just the wrong way to travel from Asia to Europe.

I am sure that there are standard ones which does not pass North America.
giorginho likes this.
freed0m is offline  
Old Dec 28, 2022, 7:43 pm
  #2635  
 
Join Date: Sep 2010
Location: EWR/PHL/JFK
Programs: A3*G, AS MVPG, UA, AA
Posts: 610
Originally Posted by gnomey
does aegean show non-saver awards for partners?

i keep saying mileage required amount that is 2x one-way price, when i m only searching for one-way route. is it a glitch?

the problem i m refering to is similar to the above
Remember Aegean does not give free stopovers. This is pricing out as two awards — Far East to NA (75k) and NA to Europe (55k).
gnomey and giorginho like this.
lensovet is offline  
Old Dec 28, 2022, 10:41 pm
  #2636  
 
Join Date: Jun 2016
Posts: 2,257
Originally Posted by freed0m
or this is just the wrong way to travel from Asia to Europe.

I am sure that there are standard ones which does not pass North America.

I got RT pricing too when I checked NA to SE asia . that is a legit and standard routing, isn't it?
gnomey is offline  
Old Dec 28, 2022, 11:51 pm
  #2637  
 
Join Date: Sep 2010
Location: EWR/PHL/JFK
Programs: A3*G, AS MVPG, UA, AA
Posts: 610
Originally Posted by gnomey
I got RT pricing too when I checked NA to SE asia . that is a legit and standard routing, isn't it?
do you have a layover with a change of flight number? If so, it’s not “RT” pricing, it’s “two awards” pricing.
lensovet is offline  
Old Dec 29, 2022, 12:36 am
  #2638  
 
Join Date: Sep 2010
Location: EWR/PHL/JFK
Programs: A3*G, AS MVPG, UA, AA
Posts: 610
Sometimes you might just get unlucky. Take a look at these results for TPE-VIE in August:




Then refer to this point in the redemption rules:

In case of same cabin class and one intermediate point that does not exceed the 24 hours, the required miles for redemption are calculated as one segment, provided that there is seat availability directly from the origin airport to the destination airport, regardless of the seat availability between the origin airport to the intermediate point and from the intermediate point to the destination airport.
​​​​​​​
Emphasis mine. This is why BR75+OS378 is cheaper in C vs. Y: the latter does not have end to end seat availability using whatever insane rules they are using to calculate it. This is also why BR67+OS452 prices out as two awards (45+15) while BR67+OS458 prices out as one award.
lensovet is offline  
Old Dec 29, 2022, 4:33 am
  #2639  
 
Join Date: Sep 2018
Programs: Alaska
Posts: 2,188
Originally Posted by lensovet
do you have a layover with a change of flight number? If so, it’s not “RT” pricing, it’s “two awards” pricing.
please share examples.
freed0m is offline  
Old Dec 29, 2022, 7:13 am
  #2640  
 
Join Date: Jun 2016
Posts: 2,257
Originally Posted by lensovet
do you have a layover with a change of flight number? If so, it’s not “RT” pricing, it’s “two awards” pricing.


this is one example that i can remember playing around with. it's not exactly RT pricing for both economy and business. but it's not the supposed OW pricing.

is it because Aegean doesnt allow mixed metal? when i check other gateways, i do see the appropriate one-way pricing (with one metal, i think - but i dont think i was looking very carefully so this hypothesis might just be debunked)

what do you mean by 'change in flight number'? an itinerary that has a layover is bound to have a change in flight number, if you connect to another plane, isnt it? (most of the time anyway, unless it's tagged flight)
gnomey is offline  


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