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Please report your Star Alliance award redemption experiences

Old Mar 2, 2016, 1:16 pm
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Last edit by: sokolov
No YQ airlines/routes/countries

NZ, CM, AV, O6, NH, SQ, ET

UA:

All flights except from U.S to: ICN

AC:

Within North America

TPAC flights originated from Canada to:
Japan(NRT,HND,KIX), Australia(SYD,BNE)

For TPAC arriving to Canada:
YQ-free countries/cities (see below)
ex-Australia flights (SYD, BNE)

All TATL flights

List of YQ-free cities/countries:

Hong Kong (depart only)
Brazil (depart only)
Philippines (depart only)
Thailand (depart only)
South Korea (depart only)

For Japan:
Departing flights base on J class direct fights from NRT
Example: NRT-ZRH on LX, NRT-FRA on LH

No YQ: UA, AC, AI, NZ, ET, LO, ZH

Less then 20 Euros YQ: LH, SK, CA, OZ, BR, SQ, LX, TK

Greater than 20 Euros YQ: TG (94 Euros)

NH has less than 20 Euros YQ for most of it's destination

Arriving flights base on J class direct fights to NRT
Example: ZRH- NRT on LX, FRA-NRT on LH

No YQ: UA, AC, TG, NZ, OZ

Less than 20 Euros YQ: BR (14 Euros)

20 - 100 Euros YQ: SQ (20 Euros SIN-NRT, 26 Euros LAX-NRT), ET(95 Euros), CA (41 Euros), ZH (40 Euros)

Greater than 100 Euros: LH (246 Euros), AI (185 Euros), LO (177 Euros), SK (135 Euros), LX(262 Euros), TK (130 Euros)

Again, NH has less than 20 Euros YQ for flights arriving to NRT.


YQ + Fee for award flights, feel free to add more on the list (at the end of it) if you have made a recent redemption.

TK SFO-IST-TLV 237,90 Euro
LH SFO-FRA-TLV 376,76 Euro
UA&LH SFO-FRA(UA)-TLV(LH) 104,77 Euro
SIN-FRA (SQ) Y - 181,75 Euro
SIN-DEL(AI)-FRA(LH) J - 257,15 Euro
HKG-PEK-FRA (CA) J - 149,72 Euro
TPE-IST-FRA (TK) Y - 149,75 Euro
TPE-PEK-FRA (CA) J - 149,43 Euro
YYZ-SFO(AC)-TPE (UA) Y - 159,28 Euro
YYZ-PVG(AC)-TPE (BR) Y - 191,24 Euro
YYZ-PVG(AC)-TPE (BR) J - 227,41 Euro
FRA-YUL (AC) Y - 104,00 Euro
FRA-LHR(LH)-YUL (AC) Y - 182,00 Euro
FRA-YYZ-YUL (AC) Y - 142,99 Euro
FRA-LHR(LH)-YUL(AC) J - 187,00 Euro
BKK-HND (TG) Y - 111 Euros
CDG-PEK (CA) Y- 207,88 EUROS
CDG-PEK (CA) J - 298,44 EUROS
CDG-FRA-PEK (LH) Y - 209,13 EUROS
CDG-ICN-PEK (OZ) Y - 264,52 EUROS
CDG-ICN-PEK (OZ) J - 305,04 EUROS
CDG-TPE (BR) Y - 164,31 EUROS
CDG-TPE (BR) J - 204,90 EUROS
CDG-PVG-TPE (CA) Y - 189,99 EUROS
CDG-ICN(OZ)-TPE(TG) - 301,70 EUROS
FRA-MUC-YUL J (LH) - 355,90 Euros
FRA-CDG(LH)-YUL(AC) J - 170.00 Euros
AC Y: 188,37 Euro YYZ-PEK
AC J: 238,77 Euro YYZ-PEK
UA Y: 79,74 Euro YYZ-ORD-PEK
ATH-CAI-AUH (MS) Y - 148,07 EUROS
AKL-SIN (NZ) Y - 41,03 Euros
ORD-NRT (NH) Y,J,C - 44,17 Euros
ORD-NRT (UA) Y,J,C - 41,42 Euros
JFK - SIN- MEL (SQ) Y -789,00 Euros
ZRH - HKG (Y) LX - 260,06 EUR
ZRH-FRA-HKG (Y) LH - 281,33 EUR
NRT-ORD (Y) NH - 73,43 EUR
MNL-BKK-SIN (J) (TG) - 31,40 Euros
BKK-MNL (TG) (Y)- 84,76 Euros
MNL-SIN (SQ) (J) - 30,46 Euros
---2016----
HKG-FRA-BUD (LH) C - 114.24 Euros (all cost; one-way; as of 2016-Mar)
BKK-NRT (TG) J - 131.79 Euros
MIA-VIE-FRA (OS) C - 458.76 Euro*
* date change with same airline and route = 20 eur/pp
change route = 40 eur/pp (cancel and rebook)
same date but change to other airline = 40 eur/pp (cancel and rebook)
ARN-FRA-LAX (LH) C/F - 296.26 Euro (OW 276.26 YQ + 20 fee per person; booked in 2015)
YYC-DEN (UA) Y 101 euros with 20 booking fee
LIS-IST-GYD (TK) (J) 22k + 160 taxes one way [of these YR=98] [taxes were the same for LH+TP]
MNL-ADD-MXP (ET) (Y) - 11,47
MUC-CDG(LH)-TPE(BR) (J) - 210,05 Euro
MUC-LHR(LH)-TPE(BR) (J) - 249,80 Euro
MUC-HKG(LH)-TPE(BR) (J) - 334,08 Euro
MUC-IST(TK)-TPE(BR) (J) - 162,26 Euro
KIX-SIN-DPS J (SQ) - 95,23 Euro
NRT-SIN-DPS J (NH,SQ) - 93,45 Euro
YYZ-FRA-JNB Y (AC, SA) - 208,85 Euro
YYZ-FRA-JNB J (LH, SA) - 583,31 Euro
YUL-LAX-AKL J (AC, NZ) - 105,27 Euro
ICN-SIN-DPS Y (SQ) - 175,89 Euro
ICN-SIN-DPS J (SQ) - 200,08 Euro
YYZ-NRT Y (AC) - 57,21 Euros
PEK-YVR Y (AC) - 164,84 Euros
PEK-NRT-YVR Y, J (NH) - 181,26 Euros
DEL-YYZ - Y (AC) - 386,76 Euros
BNE-YVR - Y (AC) - 75,61 Euros
LCA-VIE-BKK-VIE-LCA J (OS) 580
YYZ-PVG - Y (AC) 182,83 Euros
YYZ-ORD-PVG - Y (UA) - 76,54 Euros
YVR-SFO-ICN - Y (UA) - 139,96 Euros
YVR-ICN - Y (AC) - 120,09 Euros
PVG-YYZ - Y (AC) 175,49 Euros
PVG-ORD-YYZ - Y (UA) - 51,45 Euros
CDG-MUC-HND - J (LH,NH) - 116,62 Euros
CDG-HND - J (NH) - 115,43 Euros
CMN-FRA-CDG - J (LH) - 189,00 Euros
ATH-FRA-RAK - Y (LH) - 161,16 Euros
ATH-FRA-RAK - J (LH) - 167,16 Euros
CDG-TPE-HKG - Y (BR) - 133,09 Euros
TPE-ICN - Y (OZ) - 46,00 Euros
YUL-ZRH-GVA - Y (LX) - 269,34 Euros
CDG-FRA-HND - J (LH,NH) - 160,65 Euros
CDG-MUC-HND - J (LH,NH) - 157,90 Euros
YUL-MUC-BKK - Y (LH,TG) - 344,40 Euros
YUL-IST-BKK - Y, J (TK) - 280,30 Euros
ADD-LAX - Y (ET) - 248,87 Euros
ADD-LHR-LAX - Y (ET, UA) - 169,36 Euros
ADD-IST-LAX - J (TK) - 291,38 Euros
TPE-IST-CDG - J (TK) - 218,91 Euros
TPE-SIN-CDG - Y (SQ) - 273,08 Euros
ICN-TPE-VIE - J (OZ,BR) - 52,94 Euros(total cost,flights in April 2017)
FRA-CPH - Y (LH) - 97,09
YYZ-LGA//JFK-JNB (Y) (AC,SA) - 288,62 Euros
YYZ-LGA//JFK-JNB (J) (AC,SA) - 332,00 Euros
YYZ-ADD-JNB (Y) (ET) - 302,79 Euros
YYZ-LHR-JNB (Y) (AC,SA) - 200,36 Euros
YYZ-LHR-JNB (J) (AC,SA) - 273,58 Euros
NRT-PEK-ADD (Y,J) (NH,ET) - 156,96 Euros
NRT-PVG-ADD (Y) (NH, ET) - 156,96 Euros
YYZ-LIM (Y) (AC) - 141,99 Euros
YYZ-SAL-LIM , Y (AV) - 72,03 Euros
YYZ-TPE-HKG (Y,J) (BR) - 78,89 Euros
YYZ-ORD-HKG (Y) (UA) - 99,61 Euros
YYZ-EWR-HKG (Y) (UA)- 99,61 Euros
ORD-CDG (Y) (UA) - 25,27 Euros
ORD-FRA-CDG (LH) - 373,00 Euros
GVA-FRA-LAX and return JFK-GVA (LH, LX) - 487,96 Euros
----------------2017------------------
GRU-FRA-TLL (F,J) (LH) - 103,60 Euros
YYZ-SFO (J) (AC) - 64,55 Euros
YVR-HKG (Y) (AC) - 83,46 Euros
HKG-ICN-OKA (Y) (OZ) - 54,47 Euros
CPH-PVG-AKL (J) (SK/NZ) - ~200
TXL-FRA-BKK-FRA-TXL (J) (LH/TG/TG/LH) - 252 Euros
SIN-HND (J) (SQ) - 42,88 Euros
ZRH-BKK-MEL (J) (TG) - 49.22
GVA-ZRH-YUL (J,Y) (LX) - 256,44
HKG-ICN (Y) (OZ) - 25.54
SIN-CPH (Y) (SQ) - 103,31
SIN-LHR-CPH (Y) (SQ,SK) - 103,31
FRA-CAI-SSH (C) (MS) - 177 EUR
FRA-IST-SSH (C) (TK) - 197 EUR
YYZ-DUB (J) (AC) - EUR68.11 (EUR48.11+EUR20 fee)
HKG-IST-GOT (J) (TK) - EUR110.71 (EUR90.71 + EUR20 fee; ticketed in Aug 2017; one-way)
SFO-TUS (Y) (UA) - EUR32,11 (EUR12,11 + EUR20 fee. Ticketed in Sep 2017; one way)
TUS-SFO (Y) (UA) - EUR31,85 (EUR11,85 + EUR20 fee. Ticketed in Sep 2017; one way)
TXL-IST-SIN/ BKK-ZUR-TXL (J) (TK/SQ/TG/LX) 231.74 + 20 fee
EWR-PDX (Y) (UA) - EURO 31.87
SIN-BKK-CDG (J) TG - 77,08
SIN-CDG (Y) SQ - 41,45
SIN-FRA-CDG (Y) LH - 252,39
SIN-IST (J) SQ - 41,53
SIN-IST (J) TK - 176,89
YUL-ZRH (J) - 360,72
----------------2018------------------
BKK-ARN-TLL (J) TG,SK - 92 (flights in 2019) online booking
BLZ-ADD-GRU (J) ET - 29.54 online
GRU-ZHR-LCY (J) LX- 30 online
YUL-LYS-VIE / VIE-GVA-YUL (J); 197 online (AC/OS)
HKG-IST-HEL (Y one-way on TK; flights in 2019) - 40,000miles plus EUR81.33, online booking (post #1635)
SIN-SFO (J) SQ - 43.6 online booking
----------------2019------------------
CPH-LIS-GIG (J) TP (46.5) online
BKK-PVG (J) TG - 64.67 online
LAX-ARN-HEL (J) SK - 12.50 online
CPH-LIS (Y) TP - (36,70) online
LAX-HND-LHR (F) NH - (151) online (flight in Apr2020)
HKG-TPE (J) BR (53.28) online (redemption in Aug 2019)
EZE-GRU (J) ET 61.60 online
EZE-GRU (J) TK 61.60 online
VIE-BKK-TPE-SFO (J) BR - 240.00 (YQ) + 60.99 (Taxes etc.) online (flight in summer 2020)
LAX-HND-LHR (F) NH - 135.82 (YQ) + 15.97 (Taxes etc.) online (flight in fall 2020)
LHR-HND-LAX (F) NH Round-Trip + 569.23 online pre-devaluation
AC CDG-YYZ-YYJ Euro 98.85 (Eco, 35k miles, oneway, booked Oct 2021, inlcudes Euro 36.- YQ)
SQ+TK REP-SIN-IST-NCE Euro 98.46 (Eco, 60k miles, oneway, booked Feb 2022 - inlcudes Euro 61.31 YR)
SQ+TK REP-SIN-IST-NCE Euro 102.18 (Eco, 60k miles, oneway, booked March 2022 - includes Euro 63.36 YR plus another 0.44 YR)
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Please report your Star Alliance award redemption experiences

Old Aug 4, 2023, 6:35 pm
  #2776  
 
Join Date: Mar 2013
Posts: 16
I have the same problem with a TK booking. Called Aegean and they gave me a different PNR, however the different PNR also produces an error when trying to open the booking on the TK website.

"Dear passenger,This reservation cannot be viewed due to the sales channel in which it was formed. You can apply to the channel where you have made your reservation to make a transaction."
viennaflyer is offline  
Old Aug 4, 2023, 8:26 pm
  #2777  
 
Join Date: Jul 2019
Posts: 1,261
I also had this issue and the only way I found to get things done is to actually call the TK call center!
giorginho is offline  
Old Aug 5, 2023, 2:31 am
  #2778  
 
Join Date: Oct 2017
Programs: Miles & Bonus (A3), Miles & More (LH)
Posts: 225
I did not face any issues when I used (twice) the Aegean-provided PNR. I was able to view my booking, select a seat / special meal etc.
Alexandros Bravos is offline  
Old Aug 5, 2023, 8:16 am
  #2779  
 
Join Date: May 2010
Programs: Delta Silver, HH Diamond, Accor Gold, IHG Platinum
Posts: 5,328
Called A3 to get the Turkish PNR, which must start with R/S/T/U/V. Agent was quick to relocate the booking code. Yet when I now go on the TK site, I receive the message:
Dear passenger,

This reservation cannot be viewed due to the sales channel in which it was formed.

You can apply to the channel where you have made your reservation to make a transaction.
On the A3 website, I can only see my flight details and not reserve seats. TK Support is referring back to Aegean as the agent. Surprising that this is so different compared to other's experiences.
KLflyerRalph is online now  
Old Aug 5, 2023, 9:55 am
  #2780  
 
Join Date: Mar 2013
Posts: 16
Yes I'm experiencing the exact same problem. Quite annoying as I'm unable to make any seat reservations.
viennaflyer is offline  
Old Aug 5, 2023, 11:17 am
  #2781  
 
Join Date: Sep 2017
Posts: 266
Happened to me majy times. Its Turkish airlines system fault.
Chr04 is offline  
Old Aug 9, 2023, 12:55 am
  #2782  
 
Join Date: Sep 2010
Location: EWR/PHL/JFK
Programs: A3*G, AS MVPG, UA, AA
Posts: 546
This can happen even with tickets booked with money on Expedia etc. Just call TK and have them pick the seats for you over the phone. Quite ridiculous in the year 2023, but it is what it is.

I have also seen cases where the website will refuse to show the booking but the iOS app takes it and allows you to make changes.
lensovet is offline  
Old Aug 9, 2023, 12:59 am
  #2783  
 
Join Date: Dec 2021
Programs: Aegean Miles&Bonus
Posts: 73
happened to me so many times
TK should give you the new code,the Agent you talked with was probably ignorant
I usually try their support at twitter (now x) and it always work
good luck
Originally Posted by KLflyerRalph
Called A3 to get the Turkish PNR, which must start with R/S/T/U/V. Agent was quick to relocate the booking code. Yet when I now go on the TK site, I receive the message:


On the A3 website, I can only see my flight details and not reserve seats. TK Support is referring back to Aegean as the agent. Surprising that this is so different compared to other's experiences.
jkgrpas is offline  
Old Aug 9, 2023, 3:52 am
  #2784  
 
Join Date: May 2010
Programs: Delta Silver, HH Diamond, Accor Gold, IHG Platinum
Posts: 5,328
Originally Posted by lensovet
This can happen even with tickets booked with money on Expedia etc. Just call TK and have them pick the seats for you over the phone. Quite ridiculous in the year 2023, but it is what it is.

I have also seen cases where the website will refuse to show the booking but the iOS app takes it and allows you to make changes.
Great tip on the app! Using the TK PNR and A3 e-ticketnumber worked.
lensovet likes this.
KLflyerRalph is online now  
Old Aug 9, 2023, 5:10 am
  #2785  
 
Join Date: Mar 2013
Posts: 16
I was able to log in through the app, however seat reservations still didn't work. Very annoying.
viennaflyer is offline  
Old Aug 9, 2023, 7:02 am
  #2786  
 
Join Date: Dec 2013
Location: Cyprus
Programs: THY Elite Plus, Aegean Gold, LH FTL. Former BA Gold, Air France Platinum, Czech Gold, United PE.
Posts: 636
Seat selection for M&B redemption tickets on THY is not really so difficult. You first need to obtain the THY computer reference for the flight(s) in question. Then go to the THY website and click on 'check-in/ manage booking'. There is then a seat selection button to click which is half-way down the left side of the first page.

I made seat reservations 2A/5A and 1A/5A today in two minutes for the following M&B redemption flights: (1) ECN (Ercan, North Cyprus)-IST-BKK, September 2023, 65,000 miles plus €211.49, business class I; (2) BKK-IST-ECN, September 2023, 65,000 miles plus €212.80, business class I.

Aegean are to be congratulated for their open-mindedness in allowing redemption flights to be booked to and from Ercan. THY are not so open and do not normally allow redemptions from either LCA or PFO.

Last edited by johnirvine; Aug 13, 2023 at 3:39 am Reason: Mistake in number
johnirvine is offline  
Old Aug 10, 2023, 12:40 pm
  #2787  
 
Join Date: Mar 2013
Posts: 16
Originally Posted by johnirvine
Seat selection for M&B redemption tickets on THY is not really so difficult. You first need to obtain the THY computer reference for the flight(s) in question. Then go to the THY website and click on 'check-in/ manage booking'. There is then a seat selection button to click which is half-way down the left side of the first page.
It is, my THY reference does not let me log on on the website, neither does the ticket number. App lets me log on but not select any seats. However the hotline has been able to help.
lensovet and giorginho like this.
viennaflyer is offline  
Old Aug 12, 2023, 10:20 am
  #2788  
 
Join Date: Mar 2019
Location: DK
Programs: A3 Gold, BA Silver
Posts: 858
NZ is now releasing J award space close to departure. At least that's the case ex-US for the next 4 weeks.
This gives new ways to redeem J to NZ and separate flight extra to Australia. It is possible to find routings like CPH-LAX-AKL for 75k points and €77.
NextWhiteDeath is offline  
Old Aug 13, 2023, 8:22 pm
  #2789  
 
Join Date: Jul 2015
Location: Russia - Israel
Programs: SU Gold, A3 Gold
Posts: 86
Trying to book an award ticket for LX flight. The Aegean website shows no conditions of such ticket - just shows emply field and proceeds directly to payment page. I can't understand if i have any baggage or seat choice included. Is any of that actually included in award tickets?
Eurocity is offline  
Old Aug 13, 2023, 8:31 pm
  #2790  
 
Join Date: Mar 2019
Location: DK
Programs: A3 Gold, BA Silver
Posts: 858
Originally Posted by Eurocity
Trying to book an award ticket for LX flight. The Aegean website shows no conditions of such ticket - just shows emply field and proceeds directly to payment page. I can't understand if i have any baggage or seat choice included. Is any of that actually included in award tickets?
Award tickets book as full economy tickets. They have everything you would expect. The exception is seat selection on some airlines.
Awards that have no baggage allowance are usually limited to airlines own program.
NextWhiteDeath is offline  

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