Dec 31, 2013, 7:20 am
Last edit by: starflyergold
This thread is for brief reports on stays by Le Club members at Accor group hotels. For fuller reviews, please search the forum to see whether the hotel already has its own thread. (If if it hasn't, you might consider starting one.)
Please copy and paste the following to format your reply:
- Name of the hotel:
- What is your Le Club status?
- Were you (or for multi-stayers were you generally) happy with the hotel/stay?
- Which room did you book and which upgrade did you receive?
- How are the rooms?
- What was good and what was bad?
Good:
Bad:
- Did you get club lounge access? How was the lounge?
- Value for $ or Vouchers? Would you return?
Please copy and paste the following to format your reply:
- Name of the hotel:
- What is your Le Club status?
- Were you (or for multi-stayers were you generally) happy with the hotel/stay?
- Which room did you book and which upgrade did you receive?
- How are the rooms?
- What was good and what was bad?
Good:
Bad:
- Did you get club lounge access? How was the lounge?
- Value for $ or Vouchers? Would you return?
The "Please post your Le Club Elite experiences" 2014 master thread
Jul 1, 2014, 12:09 pm
#136
Join Date: Jan 2011
Location: KNO, ID
Programs: KF Gold, QF Gold, MR Platinum, Accor Platinum, IHG Platinum
Posts: 613
Ibis Senen Jakarta
- Name of the hotel:
Ibis Senen Jakarta.
- What is your Le Club status?
Gold
- Were you (or for multi-stayers are you generally) happy with the hotel/stay?
Mixed
- Which room did you book and which upgrade did you receive?
Booked Standard Queen and got the same
- How are the rooms?
Clean and new. Typical Ibis room.
- What was good and what was bad?
Good:
- The hotel still new
- Near to Pasar Senen train station (I need that for my early departure using train)
Bad:
- No welcome drinks at all (they told me that the hotel still new so they didn't implement this. FYI, it's already one year ago and they have right to choose not to implement this. Come on??)
- I had a dinner in the hotel and paid it upon check-out but they only posted my room stay without adding the dinner bills. And the x3 points that they are currently promoting was not posted also. In the end, I have to submit missing points claim and got the points.
- Value for $ or Vouchers? Would you return?
Yes. Only if I have early departures from Pasar Senen Station.
Ibis Senen Jakarta.
- What is your Le Club status?
Gold
- Were you (or for multi-stayers are you generally) happy with the hotel/stay?
Mixed
- Which room did you book and which upgrade did you receive?
Booked Standard Queen and got the same
- How are the rooms?
Clean and new. Typical Ibis room.
- What was good and what was bad?
Good:
- The hotel still new
- Near to Pasar Senen train station (I need that for my early departure using train)
Bad:
- No welcome drinks at all (they told me that the hotel still new so they didn't implement this. FYI, it's already one year ago and they have right to choose not to implement this. Come on??)
- I had a dinner in the hotel and paid it upon check-out but they only posted my room stay without adding the dinner bills. And the x3 points that they are currently promoting was not posted also. In the end, I have to submit missing points claim and got the points.
- Value for $ or Vouchers? Would you return?
Yes. Only if I have early departures from Pasar Senen Station.
Jul 1, 2014, 12:45 pm
#137
Join Date: Feb 2013
Location: London, UK
Programs: BAEC Silver, ITA Club Executive, Hilton Gold, Marriott Gold
Posts: 3,599
Mercure Lisboa
- Name of the hotel:
Mercure Lisboa
- What is your Le Club status?
Platinum
- Were you (or for multi-stayers were you generally) happy with the hotel/stay?
Yes and no.
- Which room did you book and which upgrade did you receive?
Booked standard room and received standard room. The general manager said they hotel was fully booked. Nonetheless, it was disappointing.
- How are the rooms?
The room was quite nice actually. There enough space and the furniture looked new. The bed was comfortable.
- What was good and what was bad?
Good:
Nice swimming pool on top, shame I couldn't use it.
Breakfast was OK value for money.
Bad:
No upgrade.
- Did you get club lounge access? How was the lounge?
There is no lounge, but I got a drink voucher and a welcome gift in the room. It was a big plate of fruit and big bottle of water. Shame that the fruit was probably left there for hours, as I checked in after midnight. I didn't eat it.
- Value for $ or Vouchers? Would you return?
Fair value. I'd probably return if I didn't need a hotel in the centre.
Jul 7, 2014, 7:06 am
#138
Join Date: Jun 2007
Programs: SQ AA TK
Posts: 1,438
- Name of the hotel:
Ibis Centrale Milano
- What is your Le Club status?
Platinum
- Were you (or for multi-stayers were you generally) happy with the hotel/stay?
Yes
- Which room did you book and which upgrade did you receive?
Single.
- How are the rooms?
Decent sized. Clean. Okay bed
- What was good and what was bad?
Good:
Nice bed
Walkable to Duomo/Milan Station
45EUR rate
- Did you get club lounge access? How was the lounge?
Not applicable
- Value for $ or Vouchers? Would you return?
At 45EUR, why not.
Ibis Centrale Milano
- What is your Le Club status?
Platinum
- Were you (or for multi-stayers were you generally) happy with the hotel/stay?
Yes
- Which room did you book and which upgrade did you receive?
Single.
- How are the rooms?
Decent sized. Clean. Okay bed
- What was good and what was bad?
Good:
Nice bed
Walkable to Duomo/Milan Station
45EUR rate
- Did you get club lounge access? How was the lounge?
Not applicable
- Value for $ or Vouchers? Would you return?
At 45EUR, why not.
Last edited by dfs24; Jul 7, 2014 at 7:06 am Reason: format
Jul 7, 2014, 7:10 am
#139
Join Date: Jun 2007
Programs: SQ AA TK
Posts: 1,438
- Name of the hotel:
Novotel Cairo El Borg
- What is your Le Club status?
Platinum
- Were you (or for multi-stayers were you generally) happy with the hotel/stay?
Just fine
- Which room did you book and which upgrade did you receive?
Booked standard room and received standard room.
- How are the rooms?
The rooms were a little run down, otherwise just like your typical Novotel. Sound insulation is poor. Water pressure for shower poor.
- What was good and what was bad?
Good:
Location
Bad:
See room condition
No one cares about plat status. Might bother some, I was fine with it.
- Did you get club lounge access? How was the lounge?
There is no lounge.
- Value for $ or Vouchers? Would you return?
Booked a Novotel super sale rate. No complains. Dirt cheap is what I would call it.
Novotel Cairo El Borg
- What is your Le Club status?
Platinum
- Were you (or for multi-stayers were you generally) happy with the hotel/stay?
Just fine
- Which room did you book and which upgrade did you receive?
Booked standard room and received standard room.
- How are the rooms?
The rooms were a little run down, otherwise just like your typical Novotel. Sound insulation is poor. Water pressure for shower poor.
- What was good and what was bad?
Good:
Location
Bad:
See room condition
No one cares about plat status. Might bother some, I was fine with it.
- Did you get club lounge access? How was the lounge?
There is no lounge.
- Value for $ or Vouchers? Would you return?
Booked a Novotel super sale rate. No complains. Dirt cheap is what I would call it.
Last edited by dfs24; Jul 7, 2014 at 7:16 am
Jul 7, 2014, 7:14 am
#140
Join Date: Jun 2007
Programs: SQ AA TK
Posts: 1,438
- Name of the hotel:
IBIS Shinjuku, Tokyo
- What is your Le Club status?
Platinum
- Were you (or for multi-stayers were you generally) happy with the hotel/stay?
Yes
- Which room did you book and which upgrade did you receive?
Booked standard single and received double. Drink coupon also offered. Late check-out till 2pm automatically offered.
- How are the rooms?
Small as per Tokyo standards, but well maintained.
- What was good and what was bad?
Good:
Location
Beds
Bad:
I can potentially see room size being an issue for some, but I was satisfied with my room
- Did you get club lounge access? How was the lounge?
Not applicable
- Value for $ or Vouchers? Would you return?
Yes
*I have been clocking approx 20 to 30 nights a year at this hotel. The front desk recognises me, and so sometimes I get stuff like room upgrades for an Ibis. Initially when I first stayed with them, nothing was pro-actively offered.
IBIS Shinjuku, Tokyo
- What is your Le Club status?
Platinum
- Were you (or for multi-stayers were you generally) happy with the hotel/stay?
Yes
- Which room did you book and which upgrade did you receive?
Booked standard single and received double. Drink coupon also offered. Late check-out till 2pm automatically offered.
- How are the rooms?
Small as per Tokyo standards, but well maintained.
- What was good and what was bad?
Good:
Location
Beds
Bad:
I can potentially see room size being an issue for some, but I was satisfied with my room
- Did you get club lounge access? How was the lounge?
Not applicable
- Value for $ or Vouchers? Would you return?
Yes
*I have been clocking approx 20 to 30 nights a year at this hotel. The front desk recognises me, and so sometimes I get stuff like room upgrades for an Ibis. Initially when I first stayed with them, nothing was pro-actively offered.
Jul 7, 2014, 6:43 pm
#141
Join Date: May 2003
Posts: 412
VIE Hotel Bangkok
- Name of the hotel:
VIE Hotel Bangkok
- What is your Le Club status?
Platinum
- Were you (or for multi-stayers were you generally) happy with the hotel/stay?
Yes !
- Which room did you book and which upgrade did you receive?
Deluxe Twin, upgrade to Deluxe Suite
- How are the rooms?
AWERSOME ! While initially disappointed that I wasn't upgraded to an "duplex" the size and amenities of the suite room is perfect for my needs
- What was good and what was bad?
Good:
Room
Bad:
Pool a little too small
- Did you get club lounge access? How was the lounge?
No lounge available
- Value for $ or Vouchers? Would you return?
Yes - booked via April sale and would return in a heartbeat
VIE Hotel Bangkok
- What is your Le Club status?
Platinum
- Were you (or for multi-stayers were you generally) happy with the hotel/stay?
Yes !
- Which room did you book and which upgrade did you receive?
Deluxe Twin, upgrade to Deluxe Suite
- How are the rooms?
AWERSOME ! While initially disappointed that I wasn't upgraded to an "duplex" the size and amenities of the suite room is perfect for my needs
- What was good and what was bad?
Good:
Room
Bad:
Pool a little too small
- Did you get club lounge access? How was the lounge?
No lounge available
- Value for $ or Vouchers? Would you return?
Yes - booked via April sale and would return in a heartbeat
Jul 10, 2014, 8:49 am
#142
FlyerTalk Evangelist
Join Date: Feb 1999
Location: Seat 1A, Juice pretty much everywhere, Mucci des Coins Exotiques
Posts: 34,339
Sofitel Heathrow
What is your Le Club status?
Platinum
- Were you (or for multi-stayers were you generally) happy with the hotel/stay?
Yes
- Which room did you book and which upgrade did you receive?
Booked Classic, received Superior King with Club access.
- How are the rooms?
Very good quality.
- How was the Club lounge?
Decent food and drink. Drinks began at 5pm and food at 6pm. Some kind of sushi, beef brochettes, cheese and bread, and other num-nums.
- What was good and what was bad?
Good:
They allowed me to check in at 8am without having to pay for a day room.
Club upgrade
Free drink coupon given without asking
Bad:
The free drink coupon now is only good for wine and beer.
Whomever was working the concierge desk late at night tried to tell me that private car transport to T1 would cost £35! I walked away and tried again in the morning and got a better price.
- Value for £ or Vouchers? Would you return?
Yes
Platinum
- Were you (or for multi-stayers were you generally) happy with the hotel/stay?
Yes
- Which room did you book and which upgrade did you receive?
Booked Classic, received Superior King with Club access.
- How are the rooms?
Very good quality.
- How was the Club lounge?
Decent food and drink. Drinks began at 5pm and food at 6pm. Some kind of sushi, beef brochettes, cheese and bread, and other num-nums.
- What was good and what was bad?
Good:
They allowed me to check in at 8am without having to pay for a day room.
Club upgrade
Free drink coupon given without asking
Bad:
The free drink coupon now is only good for wine and beer.
Whomever was working the concierge desk late at night tried to tell me that private car transport to T1 would cost £35! I walked away and tried again in the morning and got a better price.
- Value for £ or Vouchers? Would you return?
Yes
Jul 11, 2014, 1:41 am
#143
Join Date: Nov 2012
Location: Rhineland-Palatinate
Programs: *A Gold (A3), HHonor Gold
Posts: 5,700
Ibis Aberdeen Centre
What is your Le Club status?
Silver
- Were you (or for multi-stayers were you generally) happy with the hotel/stay?
Yes
- Which room did you book and which upgrade did you receive?
Double Bed Room, no upgrade
- How are the rooms?
Good quality.
- How was the Club lounge?
N/A
- What was good and what was bad?
Good:
Standard Ibis, feel very new.
Staff was polite and eager to serve.
Bad:
I had to ask to get my free drink voucher.
- Value for £ or Vouchers? Would you return?
Yes
Silver
- Were you (or for multi-stayers were you generally) happy with the hotel/stay?
Yes
- Which room did you book and which upgrade did you receive?
Double Bed Room, no upgrade
- How are the rooms?
Good quality.
- How was the Club lounge?
N/A
- What was good and what was bad?
Good:
Standard Ibis, feel very new.
Staff was polite and eager to serve.
Bad:
I had to ask to get my free drink voucher.
- Value for £ or Vouchers? Would you return?
Yes
Jul 11, 2014, 7:09 am
#144
Join Date: May 2003
Posts: 412
Mercure Hotel Ginza Tokyo
- Name of the hotel:
Mercure Hotel Ginza Tokyo
- What is your Le Club status?
Platinum
- Were you (or for multi-stayers were you generally) happy with the hotel/stay?
Yes
- Which room did you book and which upgrade did you receive?
Booked superior twin (only one that fits 3 people), got superior twin
Hotel claims superior rooms are already top graded room
- How are the rooms?
Good by Japanese standards
- What was good and what was bad?
Good:
Price: Triple rooms are hard to book in Tokyo
Location: The Ginza subway line is really good for tourism, beats the JR Ikebukuro (Yamanote line) station that I stayed at last two Tokyo visits. Also close to Higashi-Ginza station which has direct access to Haneda airport
Convinience: Awesome local udon/soba shop (just 1/2 block south of the 24hr Lawson store)
Bad:
Wifi: Horrible wifi strength in room
Status recognition: Juice box as welcome drink, didn't require neither early check-in nor late check-out
- Did you get club lounge access? How was the lounge?
N/A
- Value for $ or Vouchers? Would you return?
Yes
Mercure Hotel Ginza Tokyo
- What is your Le Club status?
Platinum
- Were you (or for multi-stayers were you generally) happy with the hotel/stay?
Yes
- Which room did you book and which upgrade did you receive?
Booked superior twin (only one that fits 3 people), got superior twin
Hotel claims superior rooms are already top graded room
- How are the rooms?
Good by Japanese standards
- What was good and what was bad?
Good:
Price: Triple rooms are hard to book in Tokyo
Location: The Ginza subway line is really good for tourism, beats the JR Ikebukuro (Yamanote line) station that I stayed at last two Tokyo visits. Also close to Higashi-Ginza station which has direct access to Haneda airport
Convinience: Awesome local udon/soba shop (just 1/2 block south of the 24hr Lawson store)
Bad:
Wifi: Horrible wifi strength in room
Status recognition: Juice box as welcome drink, didn't require neither early check-in nor late check-out
- Did you get club lounge access? How was the lounge?
N/A
- Value for $ or Vouchers? Would you return?
Yes
Jul 17, 2014, 7:41 am
#145
Join Date: Mar 2014
Posts: 25
Name of the hotel: Sofitel Lisbon Liberdade
- What is your Le Club status? Platimum
- Were you (or for multi-stayers were you generally) happy with the hotel/stay? Yes
- Which room did you book and which upgrade did you receive? Superior was booked and Upgraded to Luxury
- How are the rooms? Rooms were nice but could do with some updating.
- What was good and what was bad?
Good: Staff were brilliant, attentive and had also arranged for a birthday cake for my friend to be delivered to her room.
Bad: I felt the rooms could do with some upgrading, especially some of the wooden furnishings looking a little worse for wear
- Did you get club lounge access? How was the lounge? No Lounge at hotel.
- Value for $ or Vouchers? Would you return? For the location and price I paid (£128 per night) I would return.
- What is your Le Club status? Platimum
- Were you (or for multi-stayers were you generally) happy with the hotel/stay? Yes
- Which room did you book and which upgrade did you receive? Superior was booked and Upgraded to Luxury
- How are the rooms? Rooms were nice but could do with some updating.
- What was good and what was bad?
Good: Staff were brilliant, attentive and had also arranged for a birthday cake for my friend to be delivered to her room.
Bad: I felt the rooms could do with some upgrading, especially some of the wooden furnishings looking a little worse for wear
- Did you get club lounge access? How was the lounge? No Lounge at hotel.
- Value for $ or Vouchers? Would you return? For the location and price I paid (£128 per night) I would return.
Jul 18, 2014, 12:15 pm
#146
Join Date: Mar 2014
Location: Liverpool
Programs: Le Club Accor Gold, Best Western Diamond
Posts: 51
Ibis York Centre
- Name of the hotel: Ibis York Centre
- What is your Le Club status? Gold
- Were you (or for multi-stayers were you generally) happy with the hotel/stay? Yes
- Which room did you book and which upgrade did you receive? Standard, don't think they have anything but just depends on if you stay in newer or oldfer part.
- How are the rooms? Fine but small but ok for a night.
- What was good and what was bad?
Good: Welcome from staff.
Bad: No recognition of gold status.
- Did you get club lounge access? How was the lounge? N/A
- Value for $ or Vouchers? Would you return? Yes, decent enough hotel and got it for £25 on Happy Monday rates. Stayed in here with work previously and central to all things in York.
- What is your Le Club status? Gold
- Were you (or for multi-stayers were you generally) happy with the hotel/stay? Yes
- Which room did you book and which upgrade did you receive? Standard, don't think they have anything but just depends on if you stay in newer or oldfer part.
- How are the rooms? Fine but small but ok for a night.
- What was good and what was bad?
Good: Welcome from staff.
Bad: No recognition of gold status.
- Did you get club lounge access? How was the lounge? N/A
- Value for $ or Vouchers? Would you return? Yes, decent enough hotel and got it for £25 on Happy Monday rates. Stayed in here with work previously and central to all things in York.
Jul 18, 2014, 12:22 pm
#147
Join Date: Mar 2014
Location: Liverpool
Programs: Le Club Accor Gold, Best Western Diamond
Posts: 51
Mercure Tunbridge Wells
- Name of the hotel: Mercure Tunbridge Wells
- What is your Le Club status? Gold
- Were you (or for multi-stayers were you generally) happy with the hotel/stay? Yes
- Which room did you book and which upgrade did you receive? Classic. Upgraded but not sure if to Superior or Deluxe (was classed as a studio i think) but was good. Reception didn't even mention the upgrade.
- How are the rooms? Whichever one i got was very roomy, though the bathroom needs upgrading a little bit.
- What was good and what was bad?
Good: Upgrade and barman.
Bad: Lack of newspapers (especially with most in Accor now providing at least a paper). Can get overly full with coach trips meaning lack of access to restaurant.
- Did you get club lounge access? How was the lounge? N/A
- Value for $ or Vouchers? Would you return? Work related so yes, is a decent hotel.
- What is your Le Club status? Gold
- Were you (or for multi-stayers were you generally) happy with the hotel/stay? Yes
- Which room did you book and which upgrade did you receive? Classic. Upgraded but not sure if to Superior or Deluxe (was classed as a studio i think) but was good. Reception didn't even mention the upgrade.
- How are the rooms? Whichever one i got was very roomy, though the bathroom needs upgrading a little bit.
- What was good and what was bad?
Good: Upgrade and barman.
Bad: Lack of newspapers (especially with most in Accor now providing at least a paper). Can get overly full with coach trips meaning lack of access to restaurant.
- Did you get club lounge access? How was the lounge? N/A
- Value for $ or Vouchers? Would you return? Work related so yes, is a decent hotel.
Jul 18, 2014, 12:28 pm
#148
Join Date: Mar 2014
Location: Liverpool
Programs: Le Club Accor Gold, Best Western Diamond
Posts: 51
Ibis Rotherham East
- Name of the hotel: Ibis Rotherham East
- What is your Le Club status? Gold
- Were you (or for multi-stayers were you generally) happy with the hotel/stay? No
- Which room did you book and which upgrade did you receive? One choice of rooms only to my knowledge
- How are the rooms? Normal Ibis so fine but nothing special
- What was good and what was bad?
Good: Price and location (close to motorway)
Bad: Where can i start. No recognition of gold status, poor checking in, possibly the worst hotel food i have ever encountered in my life. Other customers having issues with food and service, so sounds like they need to sort a lot out.
- Did you get club lounge access? How was the lounge? N/A
- Value for $ or Vouchers? Would you return? To stay yes for the price (even though i'm not paying). Option of Morrisons supermarket, pub and even McDonalds for food.
- What is your Le Club status? Gold
- Were you (or for multi-stayers were you generally) happy with the hotel/stay? No
- Which room did you book and which upgrade did you receive? One choice of rooms only to my knowledge
- How are the rooms? Normal Ibis so fine but nothing special
- What was good and what was bad?
Good: Price and location (close to motorway)
Bad: Where can i start. No recognition of gold status, poor checking in, possibly the worst hotel food i have ever encountered in my life. Other customers having issues with food and service, so sounds like they need to sort a lot out.
- Did you get club lounge access? How was the lounge? N/A
- Value for $ or Vouchers? Would you return? To stay yes for the price (even though i'm not paying). Option of Morrisons supermarket, pub and even McDonalds for food.
Jul 18, 2014, 12:48 pm
#149
Join Date: Mar 2014
Location: Liverpool
Programs: Le Club Accor Gold, Best Western Diamond
Posts: 51
Ibis Glasgow City Centre
- Name of the hotel: Ibis Glasgow City Centre
- What is your Le Club status? Gold
- Were you (or for multi-stayers were you generally) happy with the hotel/stay? Yes
- Which room did you book and which upgrade did you receive? N/A
- How are the rooms? Normal Ibis style
- What was good and what was bad?
Good: Where can i start, after the previous night in Ibis Rotherham (see above) i think death by rats would have been ok. Turned up after a really long day at 10pm with a dozen people at check-in and thought the worst. Two staff checking in with two behind bar, one of the ones behind bar came to get my name, confirmed i was booked in and sorted me out as soon as a computer came free. Well impressed. Free drinks voucher made it better (seem to be offered more these days).
Bad: Nothing
- Did you get club lounge access? How was the lounge? N/A
- Value for $ or Vouchers? Would you return? Yes
- What is your Le Club status? Gold
- Were you (or for multi-stayers were you generally) happy with the hotel/stay? Yes
- Which room did you book and which upgrade did you receive? N/A
- How are the rooms? Normal Ibis style
- What was good and what was bad?
Good: Where can i start, after the previous night in Ibis Rotherham (see above) i think death by rats would have been ok. Turned up after a really long day at 10pm with a dozen people at check-in and thought the worst. Two staff checking in with two behind bar, one of the ones behind bar came to get my name, confirmed i was booked in and sorted me out as soon as a computer came free. Well impressed. Free drinks voucher made it better (seem to be offered more these days).
Bad: Nothing
- Did you get club lounge access? How was the lounge? N/A
- Value for $ or Vouchers? Would you return? Yes
Jul 18, 2014, 1:15 pm
#150
Join Date: Jul 2007
Location: Berlin
Programs: BA Gold; Accor Plat; IHG Diamond-Amb; Meliá & HH & Marriott Gold
Posts: 5,450