Jul 6, 2019, 9:31 pm
Last edit by: WineCountryUA
Update 2017: United p.s. is now called Transcontinental Service. This service is available on flights between EWR<>LAX, EWR<>SFO, and BOS<>SFO.
Cross Country Comfort: Introducing United Airlines’ New Transcontinental Service
The first PS flights to/from EWR started 25 Oct 2015
E+ passengers -- hot meals and drinks included
Aircraft 757-200
Original config 28 lieflat BF / 42 E+ / 72 E-
Everything You Want to Know About Where to Sit on a 757-200 (pmUA Domestic and p.s.)
Re-purposed TATL config 16 lieflat BF / 45 E+ / 108 E-
Consolidated "Seats on International 757"
other lie-flat aircraft will be used on the route, such as
Everything You Wanted to Know About Where to Sit on 777-200 HD (28BF,102E+,234E-)
Everything you want to know about where to sit on the 787-10
FAQs
Are all flights on these routes lie-flat, etc?
Yes -- all non-stop flights from SFO/LAX to/from EWR and SFO<>BOS are configured as such regardless of aircraft used. All scheduled aircraft have a lie-flat premium cabin.
Are these CPU-eligible flights?
No -- no CPU on these flights. It will take RPU/GPU/mileage+copays to upgrade. Generally, these are "hard" upgrades.
Are TODs / Cash upgrades offered?
Yes, $298 cash OW upgrades are regularly offered.
Archive: Premium Transcon Service SFO-EWR/BOS, LAX-EWR flights-Questions&Experiences {Archive}
Cross Country Comfort: Introducing United Airlines’ New Transcontinental Service
Originally Posted by United POLARIS FAQ
How does the switch to United Polaris affect United p.s.® Premium Service transcontinental flights?
On December 1, 2016, BusinessFirst service on p.s. transcontinental routes became United Business®, and now features our custom Saks Fifth Avenue pillow and duvet. Previous p.s. features did not change other than the new bedding.
On December 1, 2016, BusinessFirst service on p.s. transcontinental routes became United Business®, and now features our custom Saks Fifth Avenue pillow and duvet. Previous p.s. features did not change other than the new bedding.
United offers transcontinental travelers the features and comfort of long-haul international flights. Customers enjoy modern aircraft interiors with all-new seats, inflight Wi-Fi, free personal on-demand entertainment at every seat, in-seat power and USB ports.
United also provides:
* Premier Access check-in, security screening, boarding and baggage handling;
* United Club access;
* up to 6 feet, 4 inches of sleeping space in a 180-degree flat-bed seat; and
* pre-departure beverages, hot towel service, multi-course meals and a pre-arrival snack.
United also provides:
* Premier Access check-in, security screening, boarding and baggage handling;
* United Club access;
* up to 6 feet, 4 inches of sleeping space in a 180-degree flat-bed seat; and
* pre-departure beverages, hot towel service, multi-course meals and a pre-arrival snack.
Travelers in Economy Plus on our premium transcontinental flights now enjoy more than just extra legroom — they’ll also receive a complimentary hot entrée, fruit and dessert, as well as their choice of free alcoholic beverages, including our featured cocktail and more.
Original config 28 lieflat BF / 42 E+ / 72 E-
Everything You Want to Know About Where to Sit on a 757-200 (pmUA Domestic and p.s.)
Re-purposed TATL config 16 lieflat BF / 45 E+ / 108 E-
Consolidated "Seats on International 757"
other lie-flat aircraft will be used on the route, such as
Everything You Wanted to Know About Where to Sit on 777-200 HD (28BF,102E+,234E-)
Everything you want to know about where to sit on the 787-10
FAQs
Are all flights on these routes lie-flat, etc?
Yes -- all non-stop flights from SFO/LAX to/from EWR and SFO<>BOS are configured as such regardless of aircraft used. All scheduled aircraft have a lie-flat premium cabin.
Are these CPU-eligible flights?
No -- no CPU on these flights. It will take RPU/GPU/mileage+copays to upgrade. Generally, these are "hard" upgrades.
Are TODs / Cash upgrades offered?
Yes, $298 cash OW upgrades are regularly offered.
Archive: Premium Transcon Service SFO-EWR/BOS, LAX-EWR flights-Questions&Experiences {Archive}
Premium Transcon Service SFO-EWR/BOS, LAX-EWR flights-Questions&Experiences {Archive}
Aug 11, 2017, 12:32 pm
#991
Join Date: Oct 2016
Location: SBA
Programs: UA Gold 1MM, Marriott Gold, IHG Plat, Hertz PC
Posts: 941
Both of my ps flight upgrades last year were RPU's, and I had no issues accessing the lounges in Newark or LAX. In fact, in Newark I had a few hours to kill and went to multiple lounges.
Aug 11, 2017, 9:33 pm
#992
Join Date: Apr 2016
Location: EWR/LHR/SFO
Programs: UA 1K 1MM
Posts: 574
And yes -- almost always oversale. I see the 77W regularly take significant blocks as UA struggles to fill a relatively early morning flight with 60 P+ fares.
Aug 12, 2017, 3:27 pm
#993
Join Date: Apr 2015
Programs: United Global Services, Amtrak Select Executive
Posts: 4,098
Aug 12, 2017, 3:43 pm
#994
Join Date: Feb 2012
Programs: Hertz PC
Posts: 657
Next time, p
int them at the UA web site where it clearly states, "All United Business travelers on transcontinental premium service can visit our United Club℠ locations..."
int them at the UA web site where it clearly states, "All United Business travelers on transcontinental premium service can visit our United Club℠ locations..."On phone app when I paid the $299 upgrade it did say "upgrade to first" But went ahead and tried united club but agent said same thing acess only for business not domestic first.
I sent email to united few days ago for clarification why I wasn't allowed access to the club have not heard back yet
Aug 13, 2017, 1:37 pm
#995
FlyerTalk Evangelist
Join Date: Aug 2005
Location: BOS/EAP
Programs: UA 1K, MR LTT, HH Dia, Amex Plat
Posts: 32,046
I should of paid closer attention. I was thinking maybe only 757 planes were the ps service and the 773 was first class domestic.
On phone app when I paid the $299 upgrade it did say "upgrade to first" But went ahead and tried united club but agent said same thing acess only for business not domestic first.
I sent email to united few days ago for clarification why I wasn't allowed access to the club have not heard back yet
On phone app when I paid the $299 upgrade it did say "upgrade to first" But went ahead and tried united club but agent said same thing acess only for business not domestic first.
I sent email to united few days ago for clarification why I wasn't allowed access to the club have not heard back yet
Aug 13, 2017, 5:13 pm
#996
Join Date: Mar 2009
Location: SJC / DPS
Programs: AS G75K, UA Silver
Posts: 1,757
but what was interesting is that even with ~30 blocked seats, they didn't start clearing upgrades until 23 hours before, and even so it was at a rate of 2 per hour. About 15 cleared before my RPU, so I was a bit surprised they didn't just clear them in advance to free up Y.
Aug 16, 2017, 3:47 pm
#997
Join Date: Jan 2011
Location: NYC
Programs: UA 1k
Posts: 146
just had rpu clear for tomorrow sfo-ewr on 77w -- haven't had one clear on this route (non-redeye) in a looooooonnnnngggg time.
Aug 16, 2017, 5:57 pm
#998
Join Date: Jun 2016
Location: NYC/Row 21
Programs: UA 1K, Marriott/Starwood Platinum Elite, National Executive Elite
Posts: 39
Flew on the 6am EWR->SFO Monday and back Tuesday afternoon on the 2:15 and my applied RPU and GPU each cleared a few minutes after check in. Also found R space available for my 6am EWR->SFO flight this coming Tuesday. A nice surprise for sure!
Aug 23, 2017, 6:56 am
#999
Join Date: Sep 2013
Posts: 1,116
Upgrade on PS flight if 777-300
On a PS flight tomorrow SFO Tom eWR. I’m a 1k.
The flight is a 777-300 so there are 12+ unhooked first class seats. Will they upgrade people to them or will they just be empty?
The flight is a 777-300 so there are 12+ unhooked first class seats. Will they upgrade people to them or will they just be empty?
Aug 23, 2017, 7:04 am
#1000
FlyerTalk Evangelist
Join Date: Oct 2001
Location: Austin, TX
Posts: 21,406
There are no complimentary upgrades on ps routes. They will likely offer TODs, and they will clear instruments, but they will not upgrade people for free unless Y is oversold.
Aug 28, 2017, 4:23 pm
#1002
Join Date: Oct 2016
Location: SBA
Programs: UA Gold 1MM, Marriott Gold, IHG Plat, Hertz PC
Posts: 941
Aug 28, 2017, 5:25 pm
#1003
FlyerTalk Evangelist
Join Date: Nov 2014
Location: MSP
Programs: DL PM, UA Gold, WN, Global Entry; +others wherever miles/points are found
Posts: 14,413
Aug 28, 2017, 8:12 pm
#1004
Join Date: Jan 2011
Programs: Marriott LTT; UA 1k
Posts: 68
Does anyone know the official policy on club access?
My routing was BOS > EWR > LAX and I used a Regional Upgrade to confirm in First for all segments. Boston United Club lounge denied me access saying club access is only available at "gateway city", which to them meant Newark.
Upon further questioning they showed me a page in a binder that stated club access is allowed at departing, connecting, and arriving airports on same day eligible travel. To me this means I should be eligible in Boston but they insisted that I did not qualify. They stated that although gateway city wasn't physically printed on paper it is implied.
Thoughts? Clarifications?
Thanks in advance!
My routing was BOS > EWR > LAX and I used a Regional Upgrade to confirm in First for all segments. Boston United Club lounge denied me access saying club access is only available at "gateway city", which to them meant Newark.
Upon further questioning they showed me a page in a binder that stated club access is allowed at departing, connecting, and arriving airports on same day eligible travel. To me this means I should be eligible in Boston but they insisted that I did not qualify. They stated that although gateway city wasn't physically printed on paper it is implied.
Thoughts? Clarifications?
Thanks in advance!
Aug 28, 2017, 8:26 pm
#1005
Join Date: Jan 2009
Location: LHR (sometimes CLE, SFO, BOS, LAX, SEA)
Programs: UA 1K
Posts: 5,893
Does anyone know the official policy on club access?
My routing was BOS > EWR > LAX and I used a Regional Upgrade to confirm in First for all segments. Boston United Club lounge denied me access saying club access is only available at "gateway city", which to them meant Newark.
Upon further questioning they showed me a page in a binder that stated club access is allowed at departing, connecting, and arriving airports on same day eligible travel. To me this means I should be eligible in Boston but they insisted that I did not qualify. They stated that although gateway city wasn't physically printed on paper it is implied.
My routing was BOS > EWR > LAX and I used a Regional Upgrade to confirm in First for all segments. Boston United Club lounge denied me access saying club access is only available at "gateway city", which to them meant Newark.
Upon further questioning they showed me a page in a binder that stated club access is allowed at departing, connecting, and arriving airports on same day eligible travel. To me this means I should be eligible in Boston but they insisted that I did not qualify. They stated that although gateway city wasn't physically printed on paper it is implied.
A boarding pass for travel in United Business
Customers traveling internationally in United Business may access United Club locations at departure, connecting and arrival airports along their eligible same-day routing.
Customers on premium transcontinental flights may only access United Club locations at the origin and destination of their flights.
Customers traveling internationally in United Business may access United Club locations at departure, connecting and arrival airports along their eligible same-day routing.
Customers on premium transcontinental flights may only access United Club locations at the origin and destination of their flights.
If it's any consolation, unless you were trying to hold a teleconference and needed a private meeting room, you weren't missing much at the BOS club. The space is admittedly less cramped than the gate area (why they so often put 2 or 3 banked departures side by side when they have 8+ gates, I do not understand). But I usually skip it.