Dec 14, 2016, 11:18 pm
Last edit by: Tokyoite
The Private Room is only for those departing and connecting to SQ F class.
The First Class lounge is for those connecting from First Class on Singapore Airlines, those flying First Class on Star Alliance partners, PPS members, etc.
You are allowed one guest into the first class lounge as a First Class passenger, but not into the Private room itself.
FAQ:
Q1: Hi, is there an official site with access rules for the TPR?
A1: There’s no official site other than stating the Private Room is for SQ F.
Q2: I'm flying XXX - SIN in First class and then SIN - YYY in Business/Economy class. Will I have access to TPR based on my inbound First class ticket?
A2: The ability to use TPR on arrival, and when connecting between flights is unpublished, but was mentioned in a Q&A session with Singapore airlines in 2017.
Just show your inbound boarding pass and be departing same day, or overnight, and you’ll be welcomed in.
So do not throw out your inbound boarding pass!
Q3: Where is The Private Room located?
A3: Terminal Three, After Customs & Immigration, Level 3 Near to Gates A. It is accessed which through the main SilverKris Lounge.
Q4: When is it open?
A4: It is open whole day, except for a brief closure from 0230 - 0530 hours.
Q5: Is it open to other first class passengers?
A5: Passengers traveling in First Class on Star Alliance partner airlines, such as Lufthansa to Frankfurt, SWISS to Zurich (or the now discontinued United to Hong Kong/ ANA to Tokyo) are not permitted to use this lounge.
The First Class lounge is for those connecting from First Class on Singapore Airlines, those flying First Class on Star Alliance partners, PPS members, etc.
You are allowed one guest into the first class lounge as a First Class passenger, but not into the Private room itself.
FAQ:
Q1: Hi, is there an official site with access rules for the TPR?
A1: There’s no official site other than stating the Private Room is for SQ F.
Q2: I'm flying XXX - SIN in First class and then SIN - YYY in Business/Economy class. Will I have access to TPR based on my inbound First class ticket?
A2: The ability to use TPR on arrival, and when connecting between flights is unpublished, but was mentioned in a Q&A session with Singapore airlines in 2017.
Just show your inbound boarding pass and be departing same day, or overnight, and you’ll be welcomed in.
So do not throw out your inbound boarding pass!
Q3: Where is The Private Room located?
A3: Terminal Three, After Customs & Immigration, Level 3 Near to Gates A. It is accessed which through the main SilverKris Lounge.
Q4: When is it open?
A4: It is open whole day, except for a brief closure from 0230 - 0530 hours.
Q5: Is it open to other first class passengers?
A5: Passengers traveling in First Class on Star Alliance partner airlines, such as Lufthansa to Frankfurt, SWISS to Zurich (or the now discontinued United to Hong Kong/ ANA to Tokyo) are not permitted to use this lounge.
SIN Private Room Access
Sep 19, 2017, 6:13 pm
#241
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Arriving, going to the lounge, then clearing immigration is fine. Then you exit the next morning.
Sep 19, 2017, 6:55 pm
#242
Join Date: Mar 2015
Programs: HH Diamond, GHA Titanium
Posts: 1,961
For a pax departing from SIN, he/she cannot leave airside (arrivals/departure area) after entering. So if he checked in to use TPR for dinner the night before, he would have to spend the night in the airport hotel, or the first class lounge.
For you, it's totally OK as long as you exit the airside only once. So you land, head straight to TPR and have early dinner, then exit and grab luggage*, then go have some drinks at Clarke Quay before heading to MBS for the night.
* Important point here -- cross immigration / baggage collection / customs only after you've had your fill of TPR.
Sep 19, 2017, 7:54 pm
#243
Join Date: Jul 2015
Posts: 973
Of course a person can leave the airside area. It's not a prison. Abuse of the boarding pass is the issue. I've had to exit the airside area before, due to a personal situation. Point being, if you're questioned about it and you have a legitimate reason, there will be no issue. In my case, if I had been asked I would have just shown the SMS conversation on my phone and it would have been abundantly clear why I was exiting.
Sep 20, 2017, 5:46 am
#244
Join Date: Oct 2014
Posts: 404
For the sake of wavery83 and others who don't reside here, this isn't 100% accurate, but instead should be taken in the context of the link I posted.
Of course a person can leave the airside area. It's not a prison. Abuse of the boarding pass is the issue. I've had to exit the airside area before, due to a personal situation. Point being, if you're questioned about it and you have a legitimate reason, there will be no issue. In my case, if I had been asked I would have just shown the SMS conversation on my phone and it would have been abundantly clear why I was exiting.
Of course a person can leave the airside area. It's not a prison. Abuse of the boarding pass is the issue. I've had to exit the airside area before, due to a personal situation. Point being, if you're questioned about it and you have a legitimate reason, there will be no issue. In my case, if I had been asked I would have just shown the SMS conversation on my phone and it would have been abundantly clear why I was exiting.
I totally get that I can leave. Regarding baggage though...it is is checked through do I just check out to airside without claiming? If I did need to collect baggage presumably I'd need to tell them that was our plan to leave the terminal at some point or would we just do this with the lounge staff?
Sep 20, 2017, 6:14 am
#245
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If you are required to collect your bags at SIN (for whatever reason, you might want them overnight for example) then you don't need to do anything on arrival... and don't need to inform anyone.
Your bags will come out as normal, and after going around the reclaim they will be taken off and put in secure left luggage (adjacent to the baggage belt). When you are ready to exit the airport you go through immigration, pick up your bags, and leave the airport.
However, for this to work you must pass through immigration at your arrival terminal. If - for example - you arrive at terminal 2, but go to the lounge at terminal 3, you must head back to terminal 2 to clear immigration. This is where your bags will have come out and be waiting for you.
Leaving your bags to get collected for you and stored at left luggage is common, and a well established procedure at SIN. Singapore airport actually tells you to do this if you are going to the transit hotel for example. You absolutely don't need to inform anyone in the airport or the lounge that you are using this service.
Sep 20, 2017, 6:30 am
#246
Join Date: Oct 2014
Posts: 404
If your bags are checked all the way through to your final destination then you need do nothing in Singapore. You simply go through immigration and exit the airport.
If you are required to collect your bags at SIN (for whatever reason, you might want them overnight for example) then you don't need to do anything on arrival... and don't need to inform anyone.
Your bags will come out as normal, and after going around the reclaim they will be taken off and put in secure left luggage (adjacent to the baggage belt). When you are ready to exit the airport you go through immigration, pick up your bags, and leave the airport.
However, for this to work you must pass through immigration at your arrival terminal. If - for example - you arrive at terminal 2, but go to the lounge at terminal 3, you must head back to terminal 2 to clear immigration. This is where your bags will have come out and be waiting for you.
Leaving your bags to get collected for you and stored at left luggage is common, and a well established procedure at SIN. Singapore airport actually tells you to do this if you are going to the transit hotel for example. You absolutely don't need to inform anyone in the airport or the lounge that you are using this service.
If you are required to collect your bags at SIN (for whatever reason, you might want them overnight for example) then you don't need to do anything on arrival... and don't need to inform anyone.
Your bags will come out as normal, and after going around the reclaim they will be taken off and put in secure left luggage (adjacent to the baggage belt). When you are ready to exit the airport you go through immigration, pick up your bags, and leave the airport.
However, for this to work you must pass through immigration at your arrival terminal. If - for example - you arrive at terminal 2, but go to the lounge at terminal 3, you must head back to terminal 2 to clear immigration. This is where your bags will have come out and be waiting for you.
Leaving your bags to get collected for you and stored at left luggage is common, and a well established procedure at SIN. Singapore airport actually tells you to do this if you are going to the transit hotel for example. You absolutely don't need to inform anyone in the airport or the lounge that you are using this service.
Assuming we check luggage through, we can just leave T3 immigration if we use the TPR at T3?
Sep 20, 2017, 6:39 am
#247
Join Date: Oct 2014
Posts: 404
I've answered my question mostly. I see there is only one TPR and that's at T3. I thought I read some blog where there was one in T2.
Sep 20, 2017, 7:10 am
#248
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Sep 22, 2017, 9:40 am
#249
Join Date: Jan 2016
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If I'm arriving in Suites at 6am, and I have a separate business class ticket on SilkAir at 9pm the same day, can I use TPR when I get back to the airport later in the day for the silk air flight?
Thanks!
Thanks!
Sep 25, 2017, 6:39 pm
#250
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Think I've got the answer to this but just want to confirm. If we arrive JFK - FRA - SIN in Suites and connect to a same day SIN - DPS flight on OTA we will still get TPR access correct?
Currently booked all the way to DPS on SQ F/J but not sure it's worth 25k (12.5k x2) extra vs. just grabbing a cheap Scoot flight (~$100 for seat + baggage) and keeping the 25k miles for another day. Especially if we can have TPR access during the layover and then just hop on a short 2.5 hour flight from there.
Looks like the layover for Scoot would be about 7 hours so we'd likely just pick our bags up, drop them back off, and then go back through immigration in T3 so we could go to TPR until our Scoot flight if SQ isn't willing to check all the way through from JFK - DPS.
Currently booked all the way to DPS on SQ F/J but not sure it's worth 25k (12.5k x2) extra vs. just grabbing a cheap Scoot flight (~$100 for seat + baggage) and keeping the 25k miles for another day. Especially if we can have TPR access during the layover and then just hop on a short 2.5 hour flight from there.
Looks like the layover for Scoot would be about 7 hours so we'd likely just pick our bags up, drop them back off, and then go back through immigration in T3 so we could go to TPR until our Scoot flight if SQ isn't willing to check all the way through from JFK - DPS.
Last edited by Duke787; Sep 25, 2017 at 6:46 pm
Sep 27, 2017, 10:02 pm
#251
Join Date: Oct 2013
Posts: 41
Hi all,
Flying LHR > SIN in suites and will be arriving in T3 at 7.30am. then have our next flight 23:55 also SIA on separate pnr SIN > NRT In business also leaving from T3(will be asking in London if it's possible to check bags in all the way even though separate PNR's).
plan on heading into the city for lunch etc but at 7.30am a bit early for that, are we able to make use of the first lounge when we land for a few hour before heading
Reading previous posts the way I understand if bags are not checked all the way we should collect bags use the luggage hold service then head to lounge then at some stage head to city. Upon return head back to luggage hold service collect bags then check in for next flight?
Or have I got it all wrong... Thanks for the help everyone.
Flying LHR > SIN in suites and will be arriving in T3 at 7.30am. then have our next flight 23:55 also SIA on separate pnr SIN > NRT In business also leaving from T3(will be asking in London if it's possible to check bags in all the way even though separate PNR's).
plan on heading into the city for lunch etc but at 7.30am a bit early for that, are we able to make use of the first lounge when we land for a few hour before heading
Reading previous posts the way I understand if bags are not checked all the way we should collect bags use the luggage hold service then head to lounge then at some stage head to city. Upon return head back to luggage hold service collect bags then check in for next flight?
Or have I got it all wrong... Thanks for the help everyone.
Last edited by Schumi5; Sep 27, 2017 at 10:02 pm Reason: Correction
Sep 28, 2017, 1:35 am
#252
FlyerTalk Evangelist
Join Date: Mar 2001
Location: AU
Programs: former Olympic Airways Gold (yeah - still proud of that!)
Posts: 14,406
Hi all,
Flying LHR > SIN in suites and will be arriving in T3 at 7.30am. then have our next flight 23:55 also SIA on separate pnr SIN > NRT In business also leaving from T3(will be asking in London if it's possible to check bags in all the way even though separate PNR's).
plan on heading into the city for lunch etc but at 7.30am a bit early for that, are we able to make use of the first lounge when we land for a few hour before heading
Reading previous posts the way I understand if bags are not checked all the way we should collect bags use the luggage hold service then head to lounge then at some stage head to city. Upon return head back to luggage hold service collect bags then check in for next flight?
Or have I got it all wrong... Thanks for the help everyone.
Flying LHR > SIN in suites and will be arriving in T3 at 7.30am. then have our next flight 23:55 also SIA on separate pnr SIN > NRT In business also leaving from T3(will be asking in London if it's possible to check bags in all the way even though separate PNR's).
plan on heading into the city for lunch etc but at 7.30am a bit early for that, are we able to make use of the first lounge when we land for a few hour before heading
Reading previous posts the way I understand if bags are not checked all the way we should collect bags use the luggage hold service then head to lounge then at some stage head to city. Upon return head back to luggage hold service collect bags then check in for next flight?
Or have I got it all wrong... Thanks for the help everyone.
You disembark, head straight to the lounge. Do nothing about your bags. You do not need to tell anyone.
When you have finished in the lounge, proceed to immigration and baggage reclaim. You MUST enter Singapore using the immigration hall where your flight landed. For example, if you land at T2, but go to the TPR in T3, when you go to leave the airport you must head back to T2.
Once you complete immigration, go to the baggage reclaim area, your bags will have been taken off the reclaim and stored at left luggage. This is immediately adjacent to the baggage belts.
Collect your luggage. Head upstairs to check it in (you can check in up to 24 hours prior to your flight) then head off to town.
One your return head directly to passport control and to the lounge.
If you did as you proposed in your post... collect bags, then try to head back to the lounge, you would potentially run in to issues trying to enter Singapore a second time when you wanted to go to town. This could be considered a case of abuse of boarding pass.
Last edited by LHR/MEL/Europe FF; Sep 28, 2017 at 1:40 am
Nov 9, 2017, 11:34 pm
#254
Join Date: Mar 2008
Location: UK
Programs: OneWorld Emerald/GHA Discovery Black
Posts: 552
If I arrive from DXB-SIN in F and then connect owards SIN-SYD in J (upgrade to Suites unlikely to clear as it is on the new A380/SQ221), will I get access to The Private Room during my stopover? Thanks in advance for any advice.
Nov 10, 2017, 12:11 am
#255
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Yes you do! Access is granted by way of inbound boarding pass. Onward flight in business class doesn't matter.