E-rewards [Master Thread]
Jul 19, 2016, 8:42 am
#2416
Join Date: Feb 2012
Location: Central Europe
Programs: AY Gold, A3 Gold, UA Gold, Hyatt Globalist, HH Diamond, Marriott Gold
Posts: 482
Jul 21, 2016, 10:47 am
#2420
Join Date: Jun 2009
Location: SJU (live 10 mi. SW)
Programs: AAdvantage, Delta Sky Miles
Posts: 158
About the "correct country" issue.. 
I've emailed eRewards about this issue (some companies consider Puerto Rico a "foreign country" and some don't) a few months ago and nowadays every time that issue occurs I just have to RELOAD THE PAGE and the survey will appear (wonder if it could be a solution for other FT members with this issue...).
I've emailed eRewards about this issue (some companies consider Puerto Rico a "foreign country" and some don't) a few months ago and nowadays every time that issue occurs I just have to RELOAD THE PAGE and the survey will appear (wonder if it could be a solution for other FT members with this issue...).
Jul 21, 2016, 11:07 am
#2421
Join Date: Feb 2012
Location: Central Europe
Programs: AY Gold, A3 Gold, UA Gold, Hyatt Globalist, HH Diamond, Marriott Gold
Posts: 482
About the "correct country" issue..
I've emailed eRewards about this issue (some companies consider Puerto Rico a "foreign country" and some don't) a few months ago and nowadays every time that issue occurs I just have to RELOAD THE PAGE and the survey will appear (wonder if it could be a solution for other FT members with this issue...).
I've emailed eRewards about this issue (some companies consider Puerto Rico a "foreign country" and some don't) a few months ago and nowadays every time that issue occurs I just have to RELOAD THE PAGE and the survey will appear (wonder if it could be a solution for other FT members with this issue...).
Jul 21, 2016, 11:31 am
#2422
Join Date: Jun 2001
Location: Arlington, Tx, USA
Posts: 268
I wrote them about wrong country issue, and this is the reply I got:
Recently you have contacted us regarding the decreased frequency of survey invitations that you receive. We have reviewed your past participation in the e-Rewards program and have determined that your particular demographic and consumer profile may not be in high demand for our clients at this time.
As e-Rewards serves a vast array of clients in a myriad of industry verticals, it is not unusual to have market research needs change abruptly and frequently.
Thanks,
Beth
Member Services
Recently you have contacted us regarding the decreased frequency of survey invitations that you receive. We have reviewed your past participation in the e-Rewards program and have determined that your particular demographic and consumer profile may not be in high demand for our clients at this time.
As e-Rewards serves a vast array of clients in a myriad of industry verticals, it is not unusual to have market research needs change abruptly and frequently.
Thanks,
Beth
Member Services
Jul 21, 2016, 12:06 pm
#2423
Join Date: Jan 2015
Posts: 783
Has anyone else experienced being directed after a survey failure to complete your profile survey questions again recently? I know i completed these sections when i joined but now im being asked to complete all sections again.
Do they do this exercise on a regular basis to keep their records up to date. Im just seeing after completing this exercise that my survey invitations have dropped dramatically the last few days.
Do they do this exercise on a regular basis to keep their records up to date. Im just seeing after completing this exercise that my survey invitations have dropped dramatically the last few days.
Jul 21, 2016, 1:32 pm
#2425
Join Date: Feb 2012
Location: Central Europe
Programs: AY Gold, A3 Gold, UA Gold, Hyatt Globalist, HH Diamond, Marriott Gold
Posts: 482
I wrote them about wrong country issue, and this is the reply I got:
Recently you have contacted us regarding the decreased frequency of survey invitations that you receive. We have reviewed your past participation in the e-Rewards program and have determined that your particular demographic and consumer profile may not be in high demand for our clients at this time.
As e-Rewards serves a vast array of clients in a myriad of industry verticals, it is not unusual to have market research needs change abruptly and frequently.
Thanks,
Beth
Member Services
Recently you have contacted us regarding the decreased frequency of survey invitations that you receive. We have reviewed your past participation in the e-Rewards program and have determined that your particular demographic and consumer profile may not be in high demand for our clients at this time.
As e-Rewards serves a vast array of clients in a myriad of industry verticals, it is not unusual to have market research needs change abruptly and frequently.
Thanks,
Beth
Member Services
Jul 22, 2016, 4:09 pm
#2426
Join Date: Nov 2014
Posts: 243
I wrote them about wrong country issue, and this is the reply I got:
Recently you have contacted us regarding the decreased frequency of survey invitations that you receive. We have reviewed your past participation in the e-Rewards program and have determined that your particular demographic and consumer profile may not be in high demand for our clients at this time.
As e-Rewards serves a vast array of clients in a myriad of industry verticals, it is not unusual to have market research needs change abruptly and frequently.
Thanks,
Beth
Member Services
Recently you have contacted us regarding the decreased frequency of survey invitations that you receive. We have reviewed your past participation in the e-Rewards program and have determined that your particular demographic and consumer profile may not be in high demand for our clients at this time.
As e-Rewards serves a vast array of clients in a myriad of industry verticals, it is not unusual to have market research needs change abruptly and frequently.
Thanks,
Beth
Member Services
I have been getting this error too, I emailed them and got the same response. I replied and said it has nothing to do with my demographic and that I am getting an error and sent them a screenshot. I have done this twice now and they never respond to the 2nd email. I also sent an email starting a new case with the screenshots, and they have yet to respond.
Jul 22, 2016, 6:10 pm
#2427
Join Date: Nov 2012
Location: SF Bay Area, CA
Programs: IHG Plat(Ambssdr on occasion), Hyatt Explr(2023), AS Mileage Plan, Rapid Rewards, Bonvoy Plat
Posts: 123
It's been well over a year since I've gotten any survey requests. I use to get them all the time and redeemed probably at least 50,000 IHG points.
After several inquires I finally got that same crap response about demographic and profile in high demand.
After several inquires I finally got that same crap response about demographic and profile in high demand.
Jul 24, 2016, 4:37 pm
#2428
Join Date: Aug 2005
Location: Washington DC USA
Programs: UAL DELTA AA
Posts: 207
I wrote them about wrong country issue, and this is the reply I got:
Recently you have contacted us regarding the decreased frequency of survey invitations that you receive. We have reviewed your past participation in the e-Rewards program and have determined that your particular demographic and consumer profile may not be in high demand for our clients at this time.
As e-Rewards serves a vast array of clients in a myriad of industry verticals, it is not unusual to have market research needs change abruptly and frequently.
Thanks,
Beth
Member Services
Recently you have contacted us regarding the decreased frequency of survey invitations that you receive. We have reviewed your past participation in the e-Rewards program and have determined that your particular demographic and consumer profile may not be in high demand for our clients at this time.
As e-Rewards serves a vast array of clients in a myriad of industry verticals, it is not unusual to have market research needs change abruptly and frequently.
Thanks,
Beth
Member Services
I am going to speculate that E-Rewards may be winding down or otherwise becoming smaller as a company. My other speculation is that they are removing members that have been around for long periods of time or simply revamping their entire program.
As a precaution I redeemed everything that I could quickly. All rewards posted - much slower than usual - but eventually everything posted.
Jul 24, 2016, 11:07 pm
#2429
Join Date: Feb 2012
Location: Central Europe
Programs: AY Gold, A3 Gold, UA Gold, Hyatt Globalist, HH Diamond, Marriott Gold
Posts: 482
Nothing resolved for me as of yet - and I don't expect anything to get "fixed". After years of receiving regular invitations and redeeming rewards regularly with few if any issues - suddenly the invitations just stopped cold - just like the other members here.
I am going to speculate that E-Rewards may be winding down or otherwise becoming smaller as a company. My other speculation is that they are removing members that have been around for long periods of time or simply revamping their entire program.
As a precaution I redeemed everything that I could quickly. All rewards posted - much slower than usual - but eventually everything posted.
I am going to speculate that E-Rewards may be winding down or otherwise becoming smaller as a company. My other speculation is that they are removing members that have been around for long periods of time or simply revamping their entire program.
As a precaution I redeemed everything that I could quickly. All rewards posted - much slower than usual - but eventually everything posted.
Jul 25, 2016, 2:31 am
#2430
Join Date: Dec 2012
Location: UK
Programs: BAEC Silver, VS Red, HH Gold, IHG Gold, Marriott Gold, SPG Basic, Alitalia Status Match
Posts: 1,173
It may be just that they're limiting the number of invites/completes for more active members. I'm sure survey data of active respondents is likely to look different to data given by less active respondents. Maybe they're just trying to get a balance of respondents.
I'm just fed up of being offered the profilers right now which I get every day. I'm lucky if I get two survey opportunities a day now. In recent months I've consistently had at least double that for points-earning surveys.
e-rewards are owned by Research Now, who are a pretty stable and major player in the research industry.
I'm just fed up of being offered the profilers right now which I get every day. I'm lucky if I get two survey opportunities a day now. In recent months I've consistently had at least double that for points-earning surveys.
e-rewards are owned by Research Now, who are a pretty stable and major player in the research industry.