Originally Posted by
morgan1929
I wrote them about wrong country issue, and this is the reply I got:
Recently you have contacted us regarding the decreased frequency of survey invitations that you receive. We have reviewed your past participation in the e-Rewards program and have determined that your particular demographic and consumer profile may not be in high demand for our clients at this time.
As e-Rewards serves a vast array of clients in a myriad of industry verticals, it is not unusual to have market research needs change abruptly and frequently.
Thanks,
Beth
Member Services
I have been getting this error too, I emailed them and got the same response. I replied and said it has nothing to do with my demographic and that I am getting an error and sent them a screenshot. I have done this twice now and they never respond to the 2nd email. I also sent an email starting a new case with the screenshots, and they have yet to respond.