Ambassador and free weekend night voucher
Jun 22, 2015, 5:31 pm
#136
Join Date: Oct 2013
Location: Birmingham, UK
Programs: HH Diamond, IHG Spire Ambassador, Virgin Gold
Posts: 240
I would estimate about 3-5 weeks, i renewed myself in late may and the pack arrived in the middle of last week. I doubt you would get it in time for your purposes...
Sep 29, 2015, 4:52 pm
#137
Suspended
Join Date: Dec 2014
Posts: 8,460
Anyone have any damn idea when IHG sends the Welcome Ambassador package? Been waiting over 2 weeks and so far nothing. I need the 5,000 point voucher and the BOGO Weekend Cert. I guess my $200.00 purchase doesn't mean much to IHG.
Sep 29, 2015, 6:30 pm
#138
Join Date: May 2011
Location: South Island, NZ
Programs: IHG Ambassador, Air NZ lowly Jade now, Emirates
Posts: 559
it can take up to 6-8 weeks I have found. (or sometimes not arrive at all!)
Sep 29, 2015, 6:41 pm
#139
Join Date: Dec 2014
Programs: IHG Spire Ambassador, SPG Platinum, Hyatt Diamond
Posts: 53
To Europe (Austria) it took around 10weeks for me. So BOGO voucher is nothing for short term planning.
Sep 30, 2015, 12:59 am
#140
Join Date: Jun 2014
Programs: IHG Spire Ambassador, HHonors Diamond, Hyatt Platinum, SPG Gold
Posts: 413
For singapore, took about 4-6 weeks.
Either they are waiting for a really big batch before shipping everything at a bargain, or testing out hamsters as a delivery alternative.
Either they are waiting for a really big batch before shipping everything at a bargain, or testing out hamsters as a delivery alternative.
Oct 10, 2015, 10:01 am
#146
Join Date: Aug 2015
Posts: 376
Oct 12, 2015, 8:33 am
#147
Join Date: Jul 2015
Posts: 44
Spire Ambassador Kits not shipping till cards are reprinted.
I have been waiting a couple days over 8 weeks for my Ambassador kit. I finally called IHG today and they stated that all Spire AM kits are on hold with no ship date known as of yet. Was told they would ship once the entire Spire AM cards are reprinted, as the phone number on the back goes to a porn chat line. I asked about the BOGO cert as I would like to plan a trip. She stated that they will mail me one and I will get it in @ 7 weeks. Apparently this is just for Spire AMB.
IHG has stated nothing that kits will be held up and no approximate ship date. It doesn't take that long to reprint the cards, maybe a week at best. I do realize that the only impact is the BOGO weekend cert and the 5k points cert. But I am just beside myself, that IHG would not even let me know it was delayed and all the CSR said, it I’m sorry it will be late. Personally, I think they should send us 2 BOGO, but that it just wishful thinking. I really need to rethink my loyalty to IHG.
I have been waiting a couple days over 8 weeks for my Ambassador kit. I finally called IHG today and they stated that all Spire AM kits are on hold with no ship date known as of yet. Was told they would ship once the entire Spire AM cards are reprinted, as the phone number on the back goes to a porn chat line. I asked about the BOGO cert as I would like to plan a trip. She stated that they will mail me one and I will get it in @ 7 weeks. Apparently this is just for Spire AMB.
IHG has stated nothing that kits will be held up and no approximate ship date. It doesn't take that long to reprint the cards, maybe a week at best. I do realize that the only impact is the BOGO weekend cert and the 5k points cert. But I am just beside myself, that IHG would not even let me know it was delayed and all the CSR said, it I’m sorry it will be late. Personally, I think they should send us 2 BOGO, but that it just wishful thinking. I really need to rethink my loyalty to IHG.
Oct 12, 2015, 10:35 am
#148
Join Date: Sep 2012
Location: Amsterdam, Asia, UK
Programs: IHG RA (Spire), HH Diamond, MR Platinum, SQ Gold, KLM Gold, BAEC Gold
Posts: 5,072
Spire Ambassador Kits not shipping till cards are reprinted.
I have been waiting a couple days over 8 weeks for my Ambassador kit. I finally called IHG today and they stated that all Spire AM kits are on hold with no ship date known as of yet. Was told they would ship once the entire Spire AM cards are reprinted, as the phone number on the back goes to a porn chat line. I asked about the BOGO cert as I would like to plan a trip. She stated that they will mail me one and I will get it in @ 7 weeks. Apparently this is just for Spire AMB.
IHG has stated nothing that kits will be held up and no approximate ship date. It doesn't take that long to reprint the cards, maybe a week at best. I do realize that the only impact is the BOGO weekend cert and the 5k points cert. But I am just beside myself, that IHG would not even let me know it was delayed and all the CSR said, it I’m sorry it will be late. Personally, I think they should send us 2 BOGO, but that it just wishful thinking. I really need to rethink my loyalty to IHG.
I have been waiting a couple days over 8 weeks for my Ambassador kit. I finally called IHG today and they stated that all Spire AM kits are on hold with no ship date known as of yet. Was told they would ship once the entire Spire AM cards are reprinted, as the phone number on the back goes to a porn chat line. I asked about the BOGO cert as I would like to plan a trip. She stated that they will mail me one and I will get it in @ 7 weeks. Apparently this is just for Spire AMB.
IHG has stated nothing that kits will be held up and no approximate ship date. It doesn't take that long to reprint the cards, maybe a week at best. I do realize that the only impact is the BOGO weekend cert and the 5k points cert. But I am just beside myself, that IHG would not even let me know it was delayed and all the CSR said, it I’m sorry it will be late. Personally, I think they should send us 2 BOGO, but that it just wishful thinking. I really need to rethink my loyalty to IHG.
Reason they don't do immediately within 8weeks is most times you get pack and thus have the bogo in pack too, and nothing on bogo to identify it is yours so cancelling it is not an option
Don't forget you can book without a certificate in your hand , you just need at checkin time
Oct 12, 2015, 12:08 pm
#149
Join Date: Jul 2015
Posts: 44
Once the 8weeks are past, Ambassador helpliñe will be open to your request to Liaise direct with your intended bogo hotel to allow your bogo without a physical cert.
Reason they don't do immediately within 8weeks is most times you get pack and thus have the bogo in pack too, and nothing on bogo to identify it is yours so cancelling it is not an option
Don't forget you can book without a certificate in your hand , you just need at checkin time
Reason they don't do immediately within 8weeks is most times you get pack and thus have the bogo in pack too, and nothing on bogo to identify it is yours so cancelling it is not an option
Don't forget you can book without a certificate in your hand , you just need at checkin time
I certainly didn't get that impression, she just said that they were going to send me the BOGO cert and it will arrive in 7 weeks. Nothing about calling back once the stay is booked and IHG converting it to BOGO.
Oct 12, 2015, 3:15 pm
#150
Join Date: Sep 2012
Location: Amsterdam, Asia, UK
Programs: IHG RA (Spire), HH Diamond, MR Platinum, SQ Gold, KLM Gold, BAEC Gold
Posts: 5,072
If you find you will then be staying on your booked bogo rate and the Amb Pack with voucher is still to arrive after more than 8weeks only them will Ambassador Desk liaise with the hotel for you so that lack of the voucher at checkin does not mean hotel charge you for both nights