Andaz London Liverpool Street has been extensively reviewed and discussed in the master thread (and elsewhere). For this reason, my review will focus mainly on the suite and interconnecting room in which I stayed during a recent family holiday – information which I hope will be useful for those planning to share accommodation with family/friends.

Pre-stay

We booked 2 queen rooms (one under my name and one in the name of another family member; both of us are Diamond members). I used a DSU to upgrade my booking to an Andaz Suite.

Prior to our stay, I contacted the hotel by e-mail to request a rollaway bed in the suite (so that it could accommodate 3 people) and a connecting room. I received a quick response that the hotel would add a rollaway bed in the suite and endeavour to allocate a suite with a connecting room.  As a Diamond member, the rollaway bed fee was waived.

Check In

Entrance to the hotel:

The associate who checked us in was friendly and welcoming.

The hotel’s policy requires ID to be presented at check-in by the person in whose name the booking was made (but you can show your Hyatt Gold Passport membership card in lieu of ID).

Andaz Large Suite

We were allocated an Andaz Large Suite (I only discovered that we had been upgraded from an Andaz Suite to an Andaz Large Suite on checking the floor plan on the Room 77 website (https://www.room77.com/floor_plan_standalone.html?hid=169262), as the associate did not mention anything about this at check-in). The suite consisted of a large room with the living area separated from the bed by a large cabinet with the television/minibar. The rollaway bed was set up in the living area of the suite. The bathroom was situated by the entrance. With a high ceiling and the large cabinet (rather than a wall) separating the two areas, the suite felt very spacious.

Living area:

King bed (we requested two single duvets):

The door to the connecting room was situated by the bed:

View of the street from the suite:

Although the suite was on the 2nd floor overlooking the main road (Bishopsgate), it was not noisy (as there was triple window glazing) and we slept well.

There was a welcome fruit platter, but no welcome letter. Wifi speed was good. There was a Nespresso machine.

Minibar:

Bathroom:

Connecting room (Large King Room)

We were allocated a Large King Room (again, I only discovered that we had been upgraded from a Queen Room to a Large King Room on checking the floor plan on the Room 77 website, as the associate did not mention anything about this at check-in).

The room was very spacious (there was plenty of space for a rollaway bed, so technically the Andaz Large Suite + connecting Large King Room could accommodate a total of 6 guests). The bed and the bathroom were both larger in this room than in the suite. Again, we requested two single duvets on the bed.

Connecting door to the suite:

Minibar:

Bathroom:

Andaz concept

Complimentary non-alcoholic drinks and snacks are available in the hotel lobby and the minibar in every room for all hotel guests. In addition, complimentary wine is available in the evening in the hotel lobby.

Breakfast

As a Diamond member, the buffet breakfast in 1901 was free of charge (see the discussion in the hotel’s master thread on the removal of room service/Eastway complimentary breakfast options for Diamond members in June 2016).

The service was excellent. The staff were very friendly and proactive. The buffet consisted of both cooked and continental options (including smoked salmon), with eggs available made-to-order. The quality of food was high. There was a good ambience in 1901.

Breakfast is available from 6:30am to 10am (weekdays) and 7:30am to noon (weekends).

Facilities

There is a fitness centre and spa in the basement of the hotel. The staff there were very friendly.

Location

The hotel is very conveniently located just outside Liverpool Street railway station. On exiting Liverpool Street tube station, turn left in the railway station concourse, then turn left and take the escalator up to street level (where there is a McDonald’s on the left). When you reach the street, turn left and you will reach the entrance to Andaz around 1 minute later.

Old Spitalfields Market is just 10-15 minutes away by foot. We visited on Sunday and it was very lively, with many stalls selling food, arts and crafts, clothes etc, as well as street performances.

Overall

We really enjoyed our stay at Andaz London Liverpool Street – spacious suite/connecting room, excellent service, convenient location and fantastic breakfast. We were very fortunate to receive an upgrade to the top suite and room categories (as we stayed during the weekend, the occupancy rate was probably lower, which meant that the hotel had more flexibility to upgrade us). I highly recommend this hotel.