Andaz Liverpool Street - London - REVIEW - MASTER THREAD
Feb 21, 2016, 11:00 pm
#541
Moderator: Hyatt Gold Passport & Star Alliance
Join Date: May 1998
Location: London, UK
Programs: UA-1K 3MM/HY- LT Globalist/BA-GGL/GfL
Posts: 12,091
I stayed on Saturday evening and was a little disappointed.
- No WiFi all afternoon and early evening. Was warned at check-in but not beforehand.
- 1901 was closed and they would not offer Room Service breakfast as an alternative.
- Left shoes outside room to be polished and they were not done.
Staff friendly enough and they gave me an upgrade to a King on the 6th Floor with two porthole windows. Not at all noisy, which is my usual complaint at this property.
- No WiFi all afternoon and early evening. Was warned at check-in but not beforehand.
- 1901 was closed and they would not offer Room Service breakfast as an alternative.
- Left shoes outside room to be polished and they were not done.
Staff friendly enough and they gave me an upgrade to a King on the 6th Floor with two porthole windows. Not at all noisy, which is my usual complaint at this property.
Feb 22, 2016, 7:11 am
#542
Join Date: Apr 2012
Location: not far from MUC
Posts: 6,620
That's a bit disappointing. I stayed last year, needed to leave at 4.30am but was pleasantly surprised to find they offered me a room service breakfast - albeit a slightly slimmed down version - at 4.15am...
Feb 23, 2016, 11:04 pm
#543
Moderator: Hyatt Gold Passport & Star Alliance
Join Date: May 1998
Location: London, UK
Programs: UA-1K 3MM/HY- LT Globalist/BA-GGL/GfL
Posts: 12,091
I put all my comments in the survey and got an email yesterday offering free champagne and tapas on my next visit, but only noting one of the three issues.
Mar 5, 2016, 5:44 pm
#544
Join Date: Jul 2007
Programs: SPG Plat, Hyatt Diamond, AA EXP, UA 1K
Posts: 84
Was told this week that room service for breakfast was no longer an option for the diamond benefit.
1901 is now the only breakfast option for the benefit.
Disappointing change - room service was tremendously valuable and the only option for morning departures.
1901 is now the only breakfast option for the benefit.
Disappointing change - room service was tremendously valuable and the only option for morning departures.
I stayed on Saturday evening and was a little disappointed.
- No WiFi all afternoon and early evening. Was warned at check-in but not beforehand.
- 1901 was closed and they would not offer Room Service breakfast as an alternative.
- Left shoes outside room to be polished and they were not done.
Staff friendly enough and they gave me an upgrade to a King on the 6th Floor with two porthole windows. Not at all noisy, which is my usual complaint at this property.
- No WiFi all afternoon and early evening. Was warned at check-in but not beforehand.
- 1901 was closed and they would not offer Room Service breakfast as an alternative.
- Left shoes outside room to be polished and they were not done.
Staff friendly enough and they gave me an upgrade to a King on the 6th Floor with two porthole windows. Not at all noisy, which is my usual complaint at this property.
Mar 6, 2016, 4:50 am
#545
Join Date: Jun 2006
Location: BOS
Programs: Hyatt Diamond, Mosaic
Posts: 1,050
Just had breakfast at Eastway. We were allowed to order off the breakfast selections - no steaks or anything like that, but a good change from 1901.
Wifi is acceptable as well, ~15/12; room facing out the same direction as Eastway. Believe that's Liverpool St?
http://www.speedtest.net/my-result/5144530027
Wifi is acceptable as well, ~15/12; room facing out the same direction as Eastway. Believe that's Liverpool St?
http://www.speedtest.net/my-result/5144530027
Last edited by pWei; Mar 6, 2016 at 4:58 am
Mar 6, 2016, 11:50 am
#546
Join Date: Jan 2005
Location: Egham, Surrey, UK
Programs: Mucci Champion des Champions, BAG4L, *A Gold, HH DIA, Hyatt Explorist, Hertz Gold, Avis President
Posts: 3,416
Just had breakfast at Eastway. We were allowed to order off the breakfast selections - no steaks or anything like that, but a good change from 1901.
Wifi is acceptable as well, ~15/12; room facing out the same direction as Eastway. Believe that's Liverpool St?
http://www.speedtest.net/my-result/5144530027
Wifi is acceptable as well, ~15/12; room facing out the same direction as Eastway. Believe that's Liverpool St?
http://www.speedtest.net/my-result/5144530027
Mar 6, 2016, 2:20 pm
#547
Join Date: Mar 2011
Location: New York, NY
Programs: AA ExPl, DL PM, UA Silver, Hyatt Globalist, Marriott Titanium, probably some others
Posts: 4,105
Just had breakfast at Eastway. We were allowed to order off the breakfast selections - no steaks or anything like that, but a good change from 1901.
Wifi is acceptable as well, ~15/12; room facing out the same direction as Eastway. Believe that's Liverpool St?
http://www.speedtest.net/my-result/5144530027
Wifi is acceptable as well, ~15/12; room facing out the same direction as Eastway. Believe that's Liverpool St?
http://www.speedtest.net/my-result/5144530027
Mar 6, 2016, 7:10 pm
#548
Join Date: Jun 2006
Location: BOS
Programs: Hyatt Diamond, Mosaic
Posts: 1,050
Looking forward to trying black pudding; will be back.
I note that the bed is softer and more springy than other Andaz beds like Wall St or Napa: less comfortable in my view, but still somewhat acceptable. Pillows were meh as well. A latex or latex-like pillow would be ideal. Great bags of cookies in room though, and tasty apple juice. Wine is serviceable and looks like it's included as far as I can tell.
Mar 6, 2016, 7:32 pm
#549
Join Date: Aug 2013
Location: Minnesota
Programs: Hyatt Globalist
Posts: 1,101
Special Offer Code: LOWYES on BRG?
I got a BRG for 1 night at this hotel for end of March. When I go into my reservation details on Hyatt site and click 'Modify' it lists out:
1 Room / 1 Adult and the followed by this:
Special Offer Code: LOWYES
I'm Hyatt Diamond and just curious why they coded my room with this offer code and what does it mean, that they will stick me in a lower level room? With Diamond level I would get upgraded any way if available. Just curious.
1 Room / 1 Adult and the followed by this:
Special Offer Code: LOWYES
I'm Hyatt Diamond and just curious why they coded my room with this offer code and what does it mean, that they will stick me in a lower level room? With Diamond level I would get upgraded any way if available. Just curious.
Mar 6, 2016, 8:27 pm
#550
Join Date: Jan 2016
Location: NY Metro
Programs: Hyatt GP Diamond
Posts: 242
Looks like it's just the code applied for reservations modified by the Best Rate Guarantee practice. Shouldn't affect your Diamond treatment. GP Concierge response in this thread:
http://www.flyertalk.com/forum/24506336-post3244.html
You may want to check the e-concierge and see what it's says there.
https://www.hyatte-concierge.com/Login.aspx
http://www.flyertalk.com/forum/24506336-post3244.html
You may want to check the e-concierge and see what it's says there.
https://www.hyatte-concierge.com/Login.aspx
Last edited by gunksny; Mar 7, 2016 at 6:20 am
Mar 19, 2016, 4:35 am
#551
Join Date: Jan 2005
Location: Egham, Surrey, UK
Programs: Mucci Champion des Champions, BAG4L, *A Gold, HH DIA, Hyatt Explorist, Hertz Gold, Avis President
Posts: 3,416
Checked in yesterday - no mention of any changes to Diamond benefits. Large King room although interrupted by an alarm during the evening - may have been due to the people next door smoking!
Had breakfast in 1901 - very quiet and very poor service. Asked for menus - no menus but they do a la carte breakfast but didn't really know what. Awful coffee and some fruit.
Off to Spitalfields for breakfast as the buffet food looked very unappetising
Had breakfast in 1901 - very quiet and very poor service. Asked for menus - no menus but they do a la carte breakfast but didn't really know what. Awful coffee and some fruit.
Off to Spitalfields for breakfast as the buffet food looked very unappetising
Mar 19, 2016, 8:30 am
#552
Join Date: Jun 2006
Location: BOS
Programs: Hyatt Diamond, Mosaic
Posts: 1,050
Checked in yesterday - no mention of any changes to Diamond benefits. Large King room although interrupted by an alarm during the evening - may have been due to the people next door smoking!
Had breakfast in 1901 - very quiet and very poor service. Asked for menus - no menus but they do a la carte breakfast but didn't really know what. Awful coffee and some fruit.
Off to Spitalfields for breakfast as the buffet food looked very unappetising
Had breakfast in 1901 - very quiet and very poor service. Asked for menus - no menus but they do a la carte breakfast but didn't really know what. Awful coffee and some fruit.
Off to Spitalfields for breakfast as the buffet food looked very unappetising
Mar 19, 2016, 1:09 pm
#553
Join Date: Jan 2005
Location: Egham, Surrey, UK
Programs: Mucci Champion des Champions, BAG4L, *A Gold, HH DIA, Hyatt Explorist, Hertz Gold, Avis President
Posts: 3,416
Not a great fan of the changes Otto has made here.
Mar 21, 2016, 10:32 am
#554
Join Date: Jun 2006
Location: BOS
Programs: Hyatt Diamond, Mosaic
Posts: 1,050
Mar 22, 2016, 7:54 pm
#555
Join Date: Feb 2003
Location: Austria (Vbg)
Programs: LX SEN, BA Gfl/GGL, IC Dia, HH Dia, Hyatt LT GLOB
Posts: 1,585
Good news - it seems that the room service option for Diamond members is back ^ Just had a stay late last week and asked about this respectively expressed my displeasure about the changes but was told that it has been reinstated after quite some negative feedback 
That's the right direction, especially as 1901 can be quite a madhouse in the morning (especially on the weekends), sometimes it is really difficult finding a table. So thanks for offering the in-room option again ^
That's the right direction, especially as 1901 can be quite a madhouse in the morning (especially on the weekends), sometimes it is really difficult finding a table. So thanks for offering the in-room option again ^