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Two new Diners Club USA MasterCards. Applications suspended mid November 2014.

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Old Sep 27, 2014, 4:33 am
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: eajusa
Applications suspended 11.13.2014 for a "couple weeks".

Harris Bank is now accepting applications for two new consumer Diners Club MasterCards. There is no new account bonus or annual fee waiver. This thread discusses the cards benefits and rewards. Please click HERE to discuss the application process.

Premier $95 annual fee, $35 additional cards, EMV, No foreign transaction fee, Primary CDW, Airport lounge access, $1 = 1 point on all spending.

Elite $300 annual fee, $150 additional cards, EMV, No foreign transaction fees, Primary CDW, Trip Cancellation / Interruption reimbursement, Airport lounge access, $1 = 3 points for grocery stores, supermarkets, drug stores, pharmacies and automobile fuel service stations when you pay at the pump, $1 = 1 point otherwise.

Diners Club Rewards airline and hotel transfer partners are discussed in THIS thread.

Many of the card travel benefits are listed in the Promotions section of the website.

A form to request cards for Authorized Users is HERE.
A form to setup Automatic Payments is HERE.

Differences between the legacy Professional cards and the new Consumer cards:
  • Card type. Professional = charge card; Consumer = credit card
  • Foreign transaction fees. Professional 3%; Consumer 0.
  • CDW vehicle value cap. Professional = $75,000 (Diners) or $100,000 (Carte Blanche); Consumer = $50,000
  • Other insurance. On cursory examination there appears to be differences in the carriers and terms of the other coverages. The Consumer coverages may be a standard package arranged by MasterCard, while the Professional coverages may be inherited from Citi. Someone would need to read carefully side-by-side to find the differences.


Mint.com and PersonalCapital.com does NOT currently work with this card however I have confirmed that they will add it once they receive at least 5 requests to do so. So, for those that have the card and use these sites please send a support ticket asking them to add "Diners Club International" at the URL: https://www.bmoharriscreditcards.com...sumer/Login.do . ^

Between the Consumer (personal), Professional (legacy), and Corporate Cards there are a variety of contacts for various needs:

Cardmember Customer Service
1-800-2-DINERS (1-800-234-6377)
Outside the US: 1-514-877-1577

Internet Help Desk
1-877-263-5018 (Mon-Sun, 24 hours a day)

Club Rewards
Customer Contact Center: 1-800-234-4034 (Mon-Sun, 9 a.m. - 9 p.m. ET)

TTY Service for Hearing Impaired Customers

Professional and Consumer Cardmembers: 1-866-889-0889
Corporate Cardmembers (US and Canada): 1-866-859-2089
Corporate Cardmembers (Outside North America): 1-800-976-6037

Corporate Client Services: 1-800-964-9444 (Mon-Fri, 8 a.m. - 8 p.m. ET)

Corporate Sales Group: 1-800-999-9093 (Mon-Fri, 8 a.m. - 5 p.m. ET)

Travel Management Companies
For inquiries and lead referrals please email [email protected]
or call 1-800-999-9093.

Payment Address

Diners Club Professional
P.O. Box 6012
Carol Stream, IL 60197-6012

Diners Club Commercial / Corporate
P.O. Box 5732
Carol Stream, IL 60197-5732

Diners Club Consumer
P.O. Box 6012
Carol Stream, IL 60197-6012

Overnight Payment Address
BancTec Inc.
2100 A Corporate Drive
Addison, IL 60101

Wire transfer payment information

Bank Name: BMO Harris Bank N.A.
Account #: 1982143000
Account Name: Diners Wire Payments
Address: 111 W. Monroe
Chicago, IL 60603
ABA: 071000288
Swift code: HATRUS44
Payable to: Harris/Diners Club (include name/account#)
Cutoff time is 2pm CT

Insurance - Inquiries and Claims
•MasterRental Coverage (Primary Collision Damage Waiver Coverage)
•Purchase Assurance and Extended Warranty
•Common Carrier Accidental Death and Dismemberment Benefits
•Hotel/motel Burglary Coverage
•Travel Assistance Services
•Travel Accident Insurance
•Flight Delay Coverage
•Baggage Delay Coverage
•Lost or Damaged Luggage Coverage
•Master Assist
(US): 1-800-MC-ASSIST (1-800-622-7747)
(Outside the US): 636-722-7111 (collect); or en Español: 1-800-633-4466

RoadAssist Roadside Services
1-877-764-3576
(Outside the US): 904-636-3647 (collect)

Collections
Professional: 1-888-551-4881 (Mon-Fri, 8 a.m. – 8 p.m. ET)
Corporate: 1-888-551-4667 (Mon-Fri, 8 a.m. - 8 p.m. ET)
Consumer: 1-888-551-4881 (Mon-Fri, 8 a.m. – 8 p.m. ET)
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Two new Diners Club USA MasterCards. Applications suspended mid November 2014.

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Old Jan 26, 2015, 10:32 pm
  #271  
 
Join Date: Aug 2011
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FWIW my (frozen since late Dec) Diners card still hasn't reported to Experian despite being opened in October...
DC777Fan is offline  
Old Jan 26, 2015, 10:52 pm
  #272  
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Originally Posted by DC777Fan
FWIW my (frozen since late Dec) Diners card still hasn't reported to Experian despite being opened in October...
Not even the working cards are reporting. Consensus is that DC only reports if payment is late.
tmiw is offline  
Old Jan 27, 2015, 7:10 am
  #273  
 
Join Date: Apr 2013
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Originally Posted by DC777Fan
Diners card still hasn't reported to Experian despite being opened in October...
Ditto...No reporting to any of the three bureaus.
eajusa is offline  
Old Jan 27, 2015, 7:47 am
  #274  
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Originally Posted by DC777Fan
FWIW my (frozen since late Dec) Diners card still hasn't reported to Experian despite being opened in October...
Originally Posted by tmiw
Not even the working cards are reporting. Consensus is that DC only reports if payment is late.
Originally Posted by eajusa
Ditto...No reporting to any of the three bureaus.
As noted above, there's a separate thread for that:

http://www.flyertalk.com/forum/diner...g-bureaus.html
sdsearch is offline  
Old Jan 29, 2015, 6:43 pm
  #275  
 
Join Date: Aug 2011
Location: ECP
Programs: DL Diamond
Posts: 1,658
I had an interesting call with a "senior account specialist" this week. If anyone has any idle curiosity I'm happy to share via PM, but no info on when cards may be unfrozen...
DC777Fan is offline  
Old Feb 5, 2015, 12:23 pm
  #276  
 
Join Date: Aug 2010
Location: Bay Area, CA
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Posts: 956
Originally Posted by DC777Fan
I had an interesting call with a "senior account specialist" this week. If anyone has any idle curiosity I'm happy to share via PM, but no info on when cards may be unfrozen...
Yeah please do. I am curious.. Been out since Dec
iqbalt80 is offline  
Old Feb 10, 2015, 9:40 am
  #277  
 
Join Date: Jun 2005
Location: DFW/DAL
Programs: AA 1MM Gold, Marriott Gold, Hilton Diamond, Hyatt Discoverist
Posts: 1,524
I just called to check on status of my card and the agent said they saw it has been closed. She couldn't tell me anything further but said a letter was mailed out and I'm waiting to hear back from someone that is to call me shortly.
glocklt4 is offline  
Old Feb 10, 2015, 11:03 am
  #278  
 
Join Date: Jan 2010
Posts: 1,708
They are closing some of the frozen accounts now.
ddallas is offline  
Old Feb 10, 2015, 11:36 am
  #279  
 
Join Date: Jun 2005
Location: DFW/DAL
Programs: AA 1MM Gold, Marriott Gold, Hilton Diamond, Hyatt Discoverist
Posts: 1,524
Anyone else frozen and now canceled?
glocklt4 is offline  
Old Feb 10, 2015, 1:21 pm
  #280  
mia
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Originally Posted by glocklt4
Anyone else frozen and now canceled?
Originally Posted by ddallas
They are closing some of the frozen accounts now.
See this thread:

http://www.flyertalk.com/forum/diner...ud-alerts.html
mia is offline  
Old Feb 14, 2015, 9:20 am
  #281  
 
Join Date: Jul 2007
Posts: 1,762
Does anybody think we will ever see the Diners Club new cards applications open again? I don't.
JEFFJAGUAR is offline  
Old Feb 14, 2015, 9:26 am
  #282  
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Originally Posted by JEFFJAGUAR
Does anybody think we will ever see the Diners Club new cards applications open again? I don't.
If they plan on materially changing the cards they probably have to wait for the mandated period by law (12 months I think?) before they can do so.
tmiw is offline  
Old Feb 14, 2015, 10:02 am
  #283  
 
Join Date: Nov 2014
Location: NYC
Posts: 581
Originally Posted by tmiw
If they plan on materially changing the cards they probably have to wait for the mandated period by law (12 months I think?) before they can do so.
Is that why new apps are still closed?
NYCRuss is offline  
Old Feb 14, 2015, 11:34 am
  #284  
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Originally Posted by NYCRuss
Is that why new apps are still closed?
I don't think anyone knows why other than BMO.
tmiw is offline  
Old Feb 14, 2015, 12:48 pm
  #285  
mia
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Posts: 48,955
Originally Posted by JEFFJAGUAR
Does anybody think we will ever see the Diners Club new cards applications open again? I don't.
Absolutely, yes. If they outsourced the application process, and were not satisfied, it could easily take several months to select a new contractor or move the process in-house.
mia is offline  


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