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Companion Fare FAQ - Bank of America Mileage Plan Visa

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Old May 14, 2013, 10:30 am
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: rrgg
Based on an original post by flyer206

I summarized a few posts on the companion fare. I initially had some questions and went through some of the posts as well as asked Missydarlin. So I thought I would post it for future people. If there is something incorrect or perhaps is useful for the next person please add or let me know.

Extending a companion fare
Tickets must be booked by the expiry date but can be for travel up to 330 days in advance. So book 2 full-fare tickets (coach fare only with new certificates issued after Aug. 1, 2012) for travel 11 months in advance to any destination on AS. When you have decided when and where you want to go, call AS to change the tickets. Since the tickets are full-fare or first class the changes will be no charge. The tickets can be changed to a lower level ticket including hot fare and the destination can be changed as well. If the tickets are cheaper then the amount will be refunded to the same credit card.

However, the ticket can not be extended for another 330 days. Meaning, you can not keep on extending the companion certificate. Hence travel must be completed within the initial 330 day window of when you booked your initial ticket.

The current terms show the personal and business card are treated the same regarding booking dates and expiration dates. If you have a counterexample since 2024, please share. (At one time the business companion fare required travel completed by expiry date.)

One of the travelers can not go
If the revenue passenger can not go then the companion passenger can not go. The T&C of the companion fare is that the companion must travel with the revenue passenger. Changes can be made by calling AS but change fees apply. Changes can now be done on-line. If the companion passenger can not go, the revenue passenger can still go. If you want to use the companion certificate another time, a call has to be made to AS.
Name changes are allowed but must be called in for change and is subject to change fee($125 --exempt if the name change involves a passenger who has status).

Should status flyer be the revenue or companion ticket.
Since the companion ticket is dependent on the revenue ticket, the status flyer should be the companion fare unless the tickets are in full fare or first class. Why? If the companion traveler can not fly the companion coupon can be saved for future use. The status passenger is allowed to make changes at no charge. THERE IS DEBATE ABOUT THIS ANSWER
 
Do I have to be one of the passengers flying?
No, the T&C states that you must either be one of the passengers or the credit card booking the tickets be in your name. One poster mentioned that he did not travel or use his credit card when he let his father use it. However it that case I believe they shared the same last name.
 
Do you have to use the AS airline credit card when booking the companion fare?
Through September 30, 2019, no. "For companion fares issued on or after October 1, 2019, both the primary fare and the companion fare must be purchased using your Alaska Airlines credit card." Exceptions: Fare can also be paid with your Wallet funds or AS Gift cards.
 
Does the companion fare accrue points.
YES, both tickets accrue points on any frequent flyer plan that gives out points on AS flights ie AS, AA, DL, CX, BA etc

Is the companion fare upgradeable?
YES, depending on first class upgrade (U) inventory and by priority based on the status of the traveler. There has to be 2 upgradeable seats available. If using paper certificates there has to be 2 certificates. Both travelers must upgrade or none at all. At T-24, you will be added to the flight upgrade list upon checkin per normal procedure and upgrades will process in the usual order of priority.
companion fare and upgrade question

When will I get my Companion certificate? 
As soon as you get approved for the credit card the certificate will appear in your Alaska airline online account. As of June 2016, the initial companion fare will post shortly after the statement where you reach the minimum spend (currently $1000) closes. Another will appear around the 1 year anniversary of your credit card. JULY 2020 UPDATE: spend is now $2,000 within 90 days.

Cancelling a companion fare
Rebook=kept in system however change fees may apply based on fare purchased.
Refund=gone

What class of fares can be booked?
All fares can be booked from "hot fares" to "first class" but only on Alaska/Horizon operated flights. It is not eligible for AA, DL etc operated flights. (coach fare only with new certificates issued after Aug. 1, 2012). You cannot purchase F but you can upgrade to F after purchase or try your luck at free upgrades if you have status.

Can the companion fare be used on a one-way, round trip, open jaw, OR multi-city?
Any of the above. Also, if you purchase RT, you can subsequently call to change to a one-way ticket and potentially get a credit for the fare that applies to the cancelled segments.

I don't want to change my travel now, is there a way to cancel & reissue the code?

It's not technically "reissued." It's basically encased in amber for reuse.

If you change more than 60 days from the date of travel, AND the companion has no status (sorry, spouse), you can reuse the companion cert by calling in, having the reservation split, and then re-deposting the primary traveler's airfare into My Wallet and keeping a record of the companion traveler's ticket number separately.

Then, to reuse the companion cert for the same companion on a different itinerary, you need to phone in and make the primary traveler's reservation, and pay with a credit card for the primary traveler's ticket. No My Wallet funds can be used. Then the companion's cert and fees are reattached and any difference in fees and taxes are collected/refunded.

If the primary traveler decides that he/she does not want to reuse the companion cert after canceling the original reservation (as long as it's done before the value of the companion cert/fees/taxes expires), the value of the fees/taxes of the companion cert can be redeposited into the primary traveler's My Wallet. But the cert itself is forfeited.
(from Seattlenerd. Thank you!)

What are the Terms and Conditions as issued by Alaska Air
Discount: Valid for one $99 USD Companion Ticket when traveling with another passenger on a paid airfare. Both passengers must be booked in the same itinerary, at the same fare, traveling together, and ticketed at the same time. Valid for round-trip or one-way travel. Valid on published fares. Not applicable to Mileage Plan Award Reservations, Alaska Airlines Vacation packages, tour or contract fares.

Reservations & Ticketing: Valid for new ticket purchases through alaskaair.com, Alaska Airlines Reservations, or Horizon Air Reservations. The Companion Ticket Discount Code is redeemed at time of ticketing and is void for future changes or purchases. Traveler and/or Purchaser name must match the name issued on the Discount Code. Credit card required for purchase.

Passengers: Valid for one $99 USD Companion Ticket when traveling with a second passenger on a paid fare, traveling together, and booked and ticketed at the same time in the same reservation.

Routes: Valid systemwide on flights operated by Alaska Airlines or Horizon Air.

Advance Purchase: Per applicable fare rule.

Purchase By: Expiration date on Discount Code.

Blackout Dates: Per applicable fare rule.

Minimum & Maximum Stay: Per applicable fare rules.

Flights: Valid only on flights operated by Alaska Airlines and Horizon Air and on PenAir between Anchorage and Dutch Harbor. Not valid on codeshare flights.

Taxes, Fees and Surcharges: Passenger is responsible for all applicable taxes, fees, and surcharges, including checked baggage fees.

Combinability: Not valid with any other discounts, including Discount Codes, coupons, discount programs, MyAccount online discount, or other arrangements.

Changes and Refunds: Changes and refunds are allowed per the applicable fare rule and may result in the forfeiture of the Discount Code.

Mileage Plan: Mileage Plan credit applies and upgrades are allowed.

Transferability: Discount Codes and tickets are not transferable. They may not be given to another individual, and may not be sold, bought, bartered, auctioned or collected in bulk. Any deemed by Alaska Airlines/Horizon Air to have been distributed or acquired improperly will not be honored and traveler will be liable for payment of full fare.

Additional Terms: All rules of Alaska Airlines, Horizon Air, alaskaair.com, and the applicable fare rules not mentioned within these terms and conditions apply.

Other: Lost or stolen Discount Codes or tickets cannot be replaced. Alaska/Horizon has the final authority regarding redemption. Travel is subject to Alaska and Horizon contract of carriage. Terms and conditions as written herein are final and cannot be changed by any statement or representation of any unauthorized person, including employees of Alaska/Horizon or issuing organization. Other restrictions may apply and Alaska/Horizon reserves the right to suspend or change this offer without notice.






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Companion Fare FAQ - Bank of America Mileage Plan Visa

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Old Jun 8, 2017, 3:46 pm
  #541  
 
Join Date: Dec 2006
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Can the companion fare no longer be used for multi-city itineraries?

I now get an error message if the companion code isn't in search box. I can book this type of ticket without an error.

We are unable to complete your request. You may only book one round trip per itinerary.

Error Code: -1588
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Old Jun 8, 2017, 6:09 pm
  #542  
 
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Originally Posted by Calboy9903
Can the companion fare no longer be used for multi-city itineraries?

I now get an error message if the companion code isn't in search box. I can book this type of ticket without an error.

We are unable to complete your request. You may only book one round trip per itinerary.

Error Code: -1588
I was able to do a dummy booking for a three leg trip, but the site didn't seem to like Internet Explorer when I tried that.
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Old Jun 9, 2017, 7:13 am
  #543  
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Originally Posted by Calboy9903
Can the companion fare no longer be used for multi-city itineraries?

I now get an error message if the companion code isn't in search box. I can book this type of ticket without an error.

We are unable to complete your request. You may only book one round trip per itinerary.

Error Code: -1588
It all depends what you're trying to do...
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Old Jun 14, 2017, 7:38 am
  #544  
 
Join Date: Jul 2014
Posts: 19
How long does the companion pass take to post after you receive the credit card? I've been waiting for a few months.
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Old Jun 14, 2017, 8:02 am
  #545  
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Is the wiki still accurate when it comes to best practices for making changes to the companion fare?

IE, book a refundable ticket between any city pair as far out as possible, then initiate changes to a lower fare and the desired city pair in order to get a cash refund (if applicable)?

I am looking at using a companion fare that expires soon for 2018 travel, but the dates are far from firm and need to have the flexibility to make refundable changes. I will lose my MVPG status this year...but all the changes will be done more than 60 days before travel, so presumably they'll be free anyways.
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Old Jun 22, 2017, 7:32 pm
  #546  
 
Join Date: Jun 2017
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I have an opportunity for a $99 companion fare, PDX to ABQ.

I also have an opportunity to travel with other friends TO Albuquerque in their motor home. If I did NOT use the PDX to ABQ portion of the ticket, would I still be able to use the return portion (flying home with my airfare friend)?

Last edited by Jaymalea; Jun 22, 2017 at 7:44 pm
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Old Jun 22, 2017, 7:34 pm
  #547  
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Originally Posted by Jaymalea
I have an opportunity for a $99 companion fare, PDX to ABQ.

I also have an opportunity to travel with other friends TO Albuquerque in their motor home. If I did NOT use the PDX to ABQ portion of the ticket, would I still be able to use the return portion (flying home with my airfare friend)?
If you book as a round-trip, and do not show up for the outbound flight, your return will be canceled. You must book this as a one-way if that is what you intend to do to get to ABQ.
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Old Jun 22, 2017, 7:55 pm
  #548  
 
Join Date: Jun 2017
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Originally Posted by Jaymalea
I have an opportunity for a $99 companion fare, PDX to ABQ.

I also have an opportunity to travel with other friends TO Albuquerque in their motor home. If I did NOT use the PDX to ABQ portion of the ticket, would I still be able to use the return portion (flying home with my airfare friend)?
Originally Posted by PV_Premier
If you book as a round-trip, and do not show up for the outbound flight, your return will be canceled. You must book this as a one-way if that is what you intend to do to get to ABQ.

So a companion fare can be used for only one leg of the trip?

Thank you for helping, I don't fly much & feel out of my depth.
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Old Jun 22, 2017, 8:24 pm
  #549  
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Originally Posted by Jaymalea
So a companion fare can be used for only one leg of the trip?

Thank you for helping, I don't fly much & feel out of my depth.
No, it can be used for a round trip, but if you book PDX-ABQ-PDX and don't show up for the first segment, your entire ticket will be canceled including the return.
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Old Jun 22, 2017, 8:38 pm
  #550  
 
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Now what you might be able to do is book it ABQ-PDX(stopover)-ccc-PDX, if you had another future trip planned to ccc (a third city), and then buy the initial PDX-ABQ leg as a separate ticket when your plans firm up or now and cancel the PDX-ABQ ticket if you don't use it (you don't have to pay the cancellation fee right away, or at all if the cost is less than the $125 cancellation fee).

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Old Jul 17, 2017, 4:59 pm
  #551  
 
Join Date: Feb 2000
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Is there any hack to get some value out of the companion certificate and travel in first class?

Perhaps, ticketing in coach and then upfaring to first? Doesn't seem like it would work as the 2nd ticket would have a coupon value of $0.

Using Alaska miles to upgrade?
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Old Jul 17, 2017, 5:09 pm
  #552  
 
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Originally Posted by Colin
Is there any hack to get some value out of the companion certificate and travel in first class?

Perhaps, ticketing in coach and then upfaring to first? Doesn't seem like it would work as the 2nd ticket would have a coupon value of $0.

Using Alaska miles to upgrade?
It's not a hack. You can book any of the coach fare classes and use miles/status/GGU's to upgrade. You don't have to book the lowest coach fare. Assuming 2 x U space is available: if you have Gold/75K status, book an instant upgrade fare and you are both in F. Or book a miles or GGU upgradable fare and use miles/GGU's and again, you are in F. But you have to have the status, the miles or the GGU's for 2 upgrades, plus there has to be at least 2 U seats available as both parties must be upgraded at the same time.
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Old Jul 18, 2017, 1:09 pm
  #553  
 
Join Date: Jun 2017
Posts: 258
Originally Posted by Finkface
It's not a hack. You can book any of the coach fare classes and use miles/status/GGU's to upgrade. You don't have to book the lowest coach fare. Assuming 2 x U space is available: if you have Gold/75K status, book an instant upgrade fare and you are both in F. Or book a miles or GGU upgradable fare and use miles/GGU's and again, you are in F. But you have to have the status, the miles or the GGU's for 2 upgrades, plus there has to be at least 2 U seats available as both parties must be upgraded at the same time.
Sorry to piggyback on this but I currently have no status but I do have a companion ticket and 30,000 miles available. On the flights I'm looking at if I apply the discount code for the companion ticket, and then select the mileage button on the left, it does show a F Class upgrade (for a higher price than the listed coach) and has a blue F box by it. I assumed this meant that I could upgrade the 2 if I pay the extra money and cash in my 30,000 miles but when I went through the check out process it never gave me an opportunity to cash in the miles or choose a F Class seat. So now I'm confused....if the upgrade is not an option then why does it show a blue F box and and allow me to select the upgrade box with the higher price?
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Old Jul 18, 2017, 2:29 pm
  #554  
 
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Originally Posted by Jenn0625
Sorry to piggyback on this but I currently have no status but I do have a companion ticket and 30,000 miles available. On the flights I'm looking at if I apply the discount code for the companion ticket, and then select the mileage button on the left, it does show a F Class upgrade (for a higher price than the listed coach) and has a blue F box by it. I assumed this meant that I could upgrade the 2 if I pay the extra money and cash in my 30,000 miles but when I went through the check out process it never gave me an opportunity to cash in the miles or choose a F Class seat. So now I'm confused....if the upgrade is not an option then why does it show a blue F box and and allow me to select the upgrade box with the higher price?
You apply upgrade after you purchase the flight
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Old Jul 18, 2017, 3:24 pm
  #555  
 
Join Date: Dec 2012
Location: YVR, HNL
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Originally Posted by Jenn0625
Sorry to piggyback on this but I currently have no status but I do have a companion ticket and 30,000 miles available. On the flights I'm looking at if I apply the discount code for the companion ticket, and then select the mileage button on the left, it does show a F Class upgrade (for a higher price than the listed coach) and has a blue F box by it. I assumed this meant that I could upgrade the 2 if I pay the extra money and cash in my 30,000 miles but when I went through the check out process it never gave me an opportunity to cash in the miles or choose a F Class seat. So now I'm confused....if the upgrade is not an option then why does it show a blue F box and and allow me to select the upgrade box with the higher price?
After you complete the purchase, it will give you the option to upgrade one or more of the flights. Both parties have to be upgraded together. Make sure you are signed into your account, select the flight(s) you want to upgrade and you'll be good to go. Seat selection will come next. If you have connecting flights (less than 4 hours between), select all the flights on that leg.
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