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Companion Fare FAQ - Bank of America Mileage Plan Visa

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Old May 14, 2013, 10:30 am
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: rrgg
Based on an original post by flyer206

I summarized a few posts on the companion fare. I initially had some questions and went through some of the posts as well as asked Missydarlin. So I thought I would post it for future people. If there is something incorrect or perhaps is useful for the next person please add or let me know.

Extending a companion fare
Tickets must be booked by the expiry date but can be for travel up to 330 days in advance. So book 2 full-fare tickets (coach fare only with new certificates issued after Aug. 1, 2012) for travel 11 months in advance to any destination on AS. When you have decided when and where you want to go, call AS to change the tickets. Since the tickets are full-fare or first class the changes will be no charge. The tickets can be changed to a lower level ticket including hot fare and the destination can be changed as well. If the tickets are cheaper then the amount will be refunded to the same credit card.

However, the ticket can not be extended for another 330 days. Meaning, you can not keep on extending the companion certificate. Hence travel must be completed within the initial 330 day window of when you booked your initial ticket.

The current terms show the personal and business card are treated the same regarding booking dates and expiration dates. If you have a counterexample since 2024, please share. (At one time the business companion fare required travel completed by expiry date.)

One of the travelers can not go
If the revenue passenger can not go then the companion passenger can not go. The T&C of the companion fare is that the companion must travel with the revenue passenger. Changes can be made by calling AS but change fees apply. Changes can now be done on-line. If the companion passenger can not go, the revenue passenger can still go. If you want to use the companion certificate another time, a call has to be made to AS.
Name changes are allowed but must be called in for change and is subject to change fee($125 --exempt if the name change involves a passenger who has status).

Should status flyer be the revenue or companion ticket.
Since the companion ticket is dependent on the revenue ticket, the status flyer should be the companion fare unless the tickets are in full fare or first class. Why? If the companion traveler can not fly the companion coupon can be saved for future use. The status passenger is allowed to make changes at no charge. THERE IS DEBATE ABOUT THIS ANSWER
 
Do I have to be one of the passengers flying?
No, the T&C states that you must either be one of the passengers or the credit card booking the tickets be in your name. One poster mentioned that he did not travel or use his credit card when he let his father use it. However it that case I believe they shared the same last name.
 
Do you have to use the AS airline credit card when booking the companion fare?
Through September 30, 2019, no. "For companion fares issued on or after October 1, 2019, both the primary fare and the companion fare must be purchased using your Alaska Airlines credit card." Exceptions: Fare can also be paid with your Wallet funds or AS Gift cards.
 
Does the companion fare accrue points.
YES, both tickets accrue points on any frequent flyer plan that gives out points on AS flights ie AS, AA, DL, CX, BA etc

Is the companion fare upgradeable?
YES, depending on first class upgrade (U) inventory and by priority based on the status of the traveler. There has to be 2 upgradeable seats available. If using paper certificates there has to be 2 certificates. Both travelers must upgrade or none at all. At T-24, you will be added to the flight upgrade list upon checkin per normal procedure and upgrades will process in the usual order of priority.
companion fare and upgrade question

When will I get my Companion certificate? 
As soon as you get approved for the credit card the certificate will appear in your Alaska airline online account. As of June 2016, the initial companion fare will post shortly after the statement where you reach the minimum spend (currently $1000) closes. Another will appear around the 1 year anniversary of your credit card. JULY 2020 UPDATE: spend is now $2,000 within 90 days.

Cancelling a companion fare
Rebook=kept in system however change fees may apply based on fare purchased.
Refund=gone

What class of fares can be booked?
All fares can be booked from "hot fares" to "first class" but only on Alaska/Horizon operated flights. It is not eligible for AA, DL etc operated flights. (coach fare only with new certificates issued after Aug. 1, 2012). You cannot purchase F but you can upgrade to F after purchase or try your luck at free upgrades if you have status.

Can the companion fare be used on a one-way, round trip, open jaw, OR multi-city?
Any of the above. Also, if you purchase RT, you can subsequently call to change to a one-way ticket and potentially get a credit for the fare that applies to the cancelled segments.

I don't want to change my travel now, is there a way to cancel & reissue the code?

It's not technically "reissued." It's basically encased in amber for reuse.

If you change more than 60 days from the date of travel, AND the companion has no status (sorry, spouse), you can reuse the companion cert by calling in, having the reservation split, and then re-deposting the primary traveler's airfare into My Wallet and keeping a record of the companion traveler's ticket number separately.

Then, to reuse the companion cert for the same companion on a different itinerary, you need to phone in and make the primary traveler's reservation, and pay with a credit card for the primary traveler's ticket. No My Wallet funds can be used. Then the companion's cert and fees are reattached and any difference in fees and taxes are collected/refunded.

If the primary traveler decides that he/she does not want to reuse the companion cert after canceling the original reservation (as long as it's done before the value of the companion cert/fees/taxes expires), the value of the fees/taxes of the companion cert can be redeposited into the primary traveler's My Wallet. But the cert itself is forfeited.
(from Seattlenerd. Thank you!)

What are the Terms and Conditions as issued by Alaska Air
Discount: Valid for one $99 USD Companion Ticket when traveling with another passenger on a paid airfare. Both passengers must be booked in the same itinerary, at the same fare, traveling together, and ticketed at the same time. Valid for round-trip or one-way travel. Valid on published fares. Not applicable to Mileage Plan Award Reservations, Alaska Airlines Vacation packages, tour or contract fares.

Reservations & Ticketing: Valid for new ticket purchases through alaskaair.com, Alaska Airlines Reservations, or Horizon Air Reservations. The Companion Ticket Discount Code is redeemed at time of ticketing and is void for future changes or purchases. Traveler and/or Purchaser name must match the name issued on the Discount Code. Credit card required for purchase.

Passengers: Valid for one $99 USD Companion Ticket when traveling with a second passenger on a paid fare, traveling together, and booked and ticketed at the same time in the same reservation.

Routes: Valid systemwide on flights operated by Alaska Airlines or Horizon Air.

Advance Purchase: Per applicable fare rule.

Purchase By: Expiration date on Discount Code.

Blackout Dates: Per applicable fare rule.

Minimum & Maximum Stay: Per applicable fare rules.

Flights: Valid only on flights operated by Alaska Airlines and Horizon Air and on PenAir between Anchorage and Dutch Harbor. Not valid on codeshare flights.

Taxes, Fees and Surcharges: Passenger is responsible for all applicable taxes, fees, and surcharges, including checked baggage fees.

Combinability: Not valid with any other discounts, including Discount Codes, coupons, discount programs, MyAccount online discount, or other arrangements.

Changes and Refunds: Changes and refunds are allowed per the applicable fare rule and may result in the forfeiture of the Discount Code.

Mileage Plan: Mileage Plan credit applies and upgrades are allowed.

Transferability: Discount Codes and tickets are not transferable. They may not be given to another individual, and may not be sold, bought, bartered, auctioned or collected in bulk. Any deemed by Alaska Airlines/Horizon Air to have been distributed or acquired improperly will not be honored and traveler will be liable for payment of full fare.

Additional Terms: All rules of Alaska Airlines, Horizon Air, alaskaair.com, and the applicable fare rules not mentioned within these terms and conditions apply.

Other: Lost or stolen Discount Codes or tickets cannot be replaced. Alaska/Horizon has the final authority regarding redemption. Travel is subject to Alaska and Horizon contract of carriage. Terms and conditions as written herein are final and cannot be changed by any statement or representation of any unauthorized person, including employees of Alaska/Horizon or issuing organization. Other restrictions may apply and Alaska/Horizon reserves the right to suspend or change this offer without notice.






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Companion Fare FAQ - Bank of America Mileage Plan Visa

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Old Jan 9, 2017, 3:58 pm
  #451  
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Originally Posted by carsnoceans
I don't want to cancel the ticket because I would lose the companion fare. Any way to deal with this situation?
if the website doesn't give you a multicity option, your best bet is to call.

one thing you might be able to do online, though maybe not as it will likely aslo require multicity option, is book an open jaw SEA-OGG-ORD.

however what you are trying to do ought to be perfectly legal, so the best option is likely to call if the website won't give you what you want.
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Old Jan 9, 2017, 4:15 pm
  #452  
 
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Originally Posted by crazytravelguy
For the companion fare, if I book a flight, but later need to change the name of my companion, is it possible to do so without an additional fee, assuming the flight is more than 60 days out?
I thought name change required fee no matter how far out
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Old Jan 9, 2017, 4:15 pm
  #453  
 
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Originally Posted by PV_Premier
if the website doesn't give you a multicity option, your best bet is to call.

one thing you might be able to do online, though maybe not as it will likely aslo require multicity option, is book an open jaw SEA-OGG-ORD.

however what you are trying to do ought to be perfectly legal, so the best option is likely to call if the website won't give you what you want.
^ will do
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Old Jan 9, 2017, 4:27 pm
  #454  
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Originally Posted by hiima
I thought name change required fee no matter how far out
I thought name changes were verboten after ticketing. CF shouldn't change that.
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Old Jan 9, 2017, 5:11 pm
  #455  
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Originally Posted by hiima
I thought name change required fee no matter how far out
^
Originally Posted by philemer
I thought name changes were verboten after ticketing. CF shouldn't change that.
They'll generally make an exception.
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Old Jan 9, 2017, 5:37 pm
  #456  
 
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If I understand correctly, this means a fee will be charged if the companion needs to be changed, regardless if the flight is more than 60 days out?
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Old Jan 9, 2017, 5:51 pm
  #457  
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Originally Posted by crazytravelguy
If I understand correctly, this means a fee will be charged if the companion needs to be changed, regardless if the flight is more than 60 days out?
Yes.
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Old Jan 16, 2017, 7:22 pm
  #458  
 
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Quick Q on Companion Fare

I should know this but cannot find the information. My husband and I are flying SEA to FLL using a companion Fare. Do we both earn miles, or just one?
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Old Jan 16, 2017, 8:57 pm
  #459  
 
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Originally Posted by enzian
I should know this but cannot find the information. My husband and I are flying SEA to FLL using a companion Fare. Do we both earn miles, or just one?
Both will earn miles.
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Old Jan 17, 2017, 7:22 pm
  #460  
 
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How soon will the companion fare post on your account? It says 4 to 6 weeks after meeting the min requirement. I can do it the day I get the card. I know sometimes they post sooner than what they advertise.

I'm trying to take my gf to Hawaii in March, but haven't applied for the cc yet. I'm wondering if I should wait until the summer for the trip. Thanks.
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Old Jan 18, 2017, 6:17 am
  #461  
 
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Originally Posted by fobster
How soon will the companion fare post on your account? It says 4 to 6 weeks after meeting the min requirement. I can do it the day I get the card. I know sometimes they post sooner than what they advertise.

I'm trying to take my gf to Hawaii in March, but haven't applied for the cc yet. I'm wondering if I should wait until the summer for the trip. Thanks.
Statement has to close, then YMMV. It posts on the weekend and for one card it posted the following weekend. Another card it was spend; wait 2 cycles; posted first weekend after that. I would say give it at least 4 weeks to be safe.
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Old Jan 30, 2017, 2:47 pm
  #462  
 
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What does the receipt look like for the two tickets purchased using the companion certificate? I want to go on a business trip with my husband using this, but he can obviously only submit a receipt for reimbursement for his ticket. Is it clear from the receipt that we've paid full price for his?
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Old Jan 30, 2017, 3:43 pm
  #463  
 
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Originally Posted by ehallison
What does the receipt look like for the two tickets purchased using the companion certificate? I want to go on a business trip with my husband using this, but he can obviously only submit a receipt for reimbursement for his ticket. Is it clear from the receipt that we've paid full price for his?
Just looked at an upcoming reservation we have...

First page flights, second page one name, large amount (full fare), ticket number...
second name, small amount, ticket number (companion fare plus taxes)

So your husband's will show at the full price paid, but yours will also be there.
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Old Jan 30, 2017, 6:09 pm
  #464  
 
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Originally Posted by Eujeanie
Just looked at an upcoming reservation we have...

First page flights, second page one name, large amount (full fare), ticket number...
second name, small amount, ticket number (companion fare plus taxes)

So your husband's will show at the full price paid, but yours will also be there.
If he can submit credit card statement as proof, it'll be better. I believe cc statement shows first ticket full price, second as only taxes plus 99
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Old Feb 1, 2017, 11:52 am
  #465  
 
Join Date: Aug 2016
Location: SF Bay Area
Posts: 665
The wiki states the companion fare will show up right away on card approval. Mine has not showed up for the business card.
Is the wiki incorrect?
Travelchurner is offline  


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