Go Back  FlyerTalk Forums > Miles&Points > Airlines and Mileage Programs > Alaska Airlines | Mileage Plan
Reload this Page >

Companion Fare FAQ - Bank of America Mileage Plan Visa

Community
Wiki Posts
Search
Old May 14, 2013, 10:30 am
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: rrgg
Based on an original post by flyer206

I summarized a few posts on the companion fare. I initially had some questions and went through some of the posts as well as asked Missydarlin. So I thought I would post it for future people. If there is something incorrect or perhaps is useful for the next person please add or let me know.

Extending a companion fare
Tickets must be booked by the expiry date but can be for travel up to 330 days in advance. So book 2 full-fare tickets (coach fare only with new certificates issued after Aug. 1, 2012) for travel 11 months in advance to any destination on AS. When you have decided when and where you want to go, call AS to change the tickets. Since the tickets are full-fare or first class the changes will be no charge. The tickets can be changed to a lower level ticket including hot fare and the destination can be changed as well. If the tickets are cheaper then the amount will be refunded to the same credit card.

However, the ticket can not be extended for another 330 days. Meaning, you can not keep on extending the companion certificate. Hence travel must be completed within the initial 330 day window of when you booked your initial ticket.

The current terms show the personal and business card are treated the same regarding booking dates and expiration dates. If you have a counterexample since 2024, please share. (At one time the business companion fare required travel completed by expiry date.)

One of the travelers can not go
If the revenue passenger can not go then the companion passenger can not go. The T&C of the companion fare is that the companion must travel with the revenue passenger. Changes can be made by calling AS but change fees apply. Changes can now be done on-line. If the companion passenger can not go, the revenue passenger can still go. If you want to use the companion certificate another time, a call has to be made to AS.
Name changes are allowed but must be called in for change and is subject to change fee($125 --exempt if the name change involves a passenger who has status).

Should status flyer be the revenue or companion ticket.
Since the companion ticket is dependent on the revenue ticket, the status flyer should be the companion fare unless the tickets are in full fare or first class. Why? If the companion traveler can not fly the companion coupon can be saved for future use. The status passenger is allowed to make changes at no charge. THERE IS DEBATE ABOUT THIS ANSWER
 
Do I have to be one of the passengers flying?
No, the T&C states that you must either be one of the passengers or the credit card booking the tickets be in your name. One poster mentioned that he did not travel or use his credit card when he let his father use it. However it that case I believe they shared the same last name.
 
Do you have to use the AS airline credit card when booking the companion fare?
Through September 30, 2019, no. "For companion fares issued on or after October 1, 2019, both the primary fare and the companion fare must be purchased using your Alaska Airlines credit card." Exceptions: Fare can also be paid with your Wallet funds or AS Gift cards.
 
Does the companion fare accrue points.
YES, both tickets accrue points on any frequent flyer plan that gives out points on AS flights ie AS, AA, DL, CX, BA etc

Is the companion fare upgradeable?
YES, depending on first class upgrade (U) inventory and by priority based on the status of the traveler. There has to be 2 upgradeable seats available. If using paper certificates there has to be 2 certificates. Both travelers must upgrade or none at all. At T-24, you will be added to the flight upgrade list upon checkin per normal procedure and upgrades will process in the usual order of priority.
companion fare and upgrade question

When will I get my Companion certificate? 
As soon as you get approved for the credit card the certificate will appear in your Alaska airline online account. As of June 2016, the initial companion fare will post shortly after the statement where you reach the minimum spend (currently $1000) closes. Another will appear around the 1 year anniversary of your credit card. JULY 2020 UPDATE: spend is now $2,000 within 90 days.

Cancelling a companion fare
Rebook=kept in system however change fees may apply based on fare purchased.
Refund=gone

What class of fares can be booked?
All fares can be booked from "hot fares" to "first class" but only on Alaska/Horizon operated flights. It is not eligible for AA, DL etc operated flights. (coach fare only with new certificates issued after Aug. 1, 2012). You cannot purchase F but you can upgrade to F after purchase or try your luck at free upgrades if you have status.

Can the companion fare be used on a one-way, round trip, open jaw, OR multi-city?
Any of the above. Also, if you purchase RT, you can subsequently call to change to a one-way ticket and potentially get a credit for the fare that applies to the cancelled segments.

I don't want to change my travel now, is there a way to cancel & reissue the code?

It's not technically "reissued." It's basically encased in amber for reuse.

If you change more than 60 days from the date of travel, AND the companion has no status (sorry, spouse), you can reuse the companion cert by calling in, having the reservation split, and then re-deposting the primary traveler's airfare into My Wallet and keeping a record of the companion traveler's ticket number separately.

Then, to reuse the companion cert for the same companion on a different itinerary, you need to phone in and make the primary traveler's reservation, and pay with a credit card for the primary traveler's ticket. No My Wallet funds can be used. Then the companion's cert and fees are reattached and any difference in fees and taxes are collected/refunded.

If the primary traveler decides that he/she does not want to reuse the companion cert after canceling the original reservation (as long as it's done before the value of the companion cert/fees/taxes expires), the value of the fees/taxes of the companion cert can be redeposited into the primary traveler's My Wallet. But the cert itself is forfeited.
(from Seattlenerd. Thank you!)

What are the Terms and Conditions as issued by Alaska Air
Discount: Valid for one $99 USD Companion Ticket when traveling with another passenger on a paid airfare. Both passengers must be booked in the same itinerary, at the same fare, traveling together, and ticketed at the same time. Valid for round-trip or one-way travel. Valid on published fares. Not applicable to Mileage Plan Award Reservations, Alaska Airlines Vacation packages, tour or contract fares.

Reservations & Ticketing: Valid for new ticket purchases through alaskaair.com, Alaska Airlines Reservations, or Horizon Air Reservations. The Companion Ticket Discount Code is redeemed at time of ticketing and is void for future changes or purchases. Traveler and/or Purchaser name must match the name issued on the Discount Code. Credit card required for purchase.

Passengers: Valid for one $99 USD Companion Ticket when traveling with a second passenger on a paid fare, traveling together, and booked and ticketed at the same time in the same reservation.

Routes: Valid systemwide on flights operated by Alaska Airlines or Horizon Air.

Advance Purchase: Per applicable fare rule.

Purchase By: Expiration date on Discount Code.

Blackout Dates: Per applicable fare rule.

Minimum & Maximum Stay: Per applicable fare rules.

Flights: Valid only on flights operated by Alaska Airlines and Horizon Air and on PenAir between Anchorage and Dutch Harbor. Not valid on codeshare flights.

Taxes, Fees and Surcharges: Passenger is responsible for all applicable taxes, fees, and surcharges, including checked baggage fees.

Combinability: Not valid with any other discounts, including Discount Codes, coupons, discount programs, MyAccount online discount, or other arrangements.

Changes and Refunds: Changes and refunds are allowed per the applicable fare rule and may result in the forfeiture of the Discount Code.

Mileage Plan: Mileage Plan credit applies and upgrades are allowed.

Transferability: Discount Codes and tickets are not transferable. They may not be given to another individual, and may not be sold, bought, bartered, auctioned or collected in bulk. Any deemed by Alaska Airlines/Horizon Air to have been distributed or acquired improperly will not be honored and traveler will be liable for payment of full fare.

Additional Terms: All rules of Alaska Airlines, Horizon Air, alaskaair.com, and the applicable fare rules not mentioned within these terms and conditions apply.

Other: Lost or stolen Discount Codes or tickets cannot be replaced. Alaska/Horizon has the final authority regarding redemption. Travel is subject to Alaska and Horizon contract of carriage. Terms and conditions as written herein are final and cannot be changed by any statement or representation of any unauthorized person, including employees of Alaska/Horizon or issuing organization. Other restrictions may apply and Alaska/Horizon reserves the right to suspend or change this offer without notice.






Print Wikipost

Companion Fare FAQ - Bank of America Mileage Plan Visa

Thread Tools
 
Search this Thread
 
Old Jun 16, 2018, 5:39 pm
  #631  
 
Join Date: Oct 2012
Location: Dallas
Programs: recovering WN Preferred and SPG Plat
Posts: 17
Question companion pass, returning without campanion

My 14-year-old son and I booked a trip from DFW-SEA a few months ago using my brother's companion pass. I just found out that I need to fly straight to EWR from SEA at the end of the trip.

Doing the math, it's cheaper for me to no-show return the return leg and than cancel and rebook the reservation we have now. My question is: Will Alaska let my son fly to DFW without his companion?

We leave in three weeks if that is relevant. Thanks!
hughvh is offline  
Old Jun 16, 2018, 5:53 pm
  #632  
FlyerTalk Evangelist
 
Join Date: Dec 2007
Location: BOS/ORH
Programs: AS 75K
Posts: 18,323
If primary pax doesn't fly, secondary passenger will be denied boarding. UM service is optional for 14 so at least that wont be an issue.
CDKing is offline  
Old Jun 17, 2018, 11:43 am
  #633  
FlyerTalk Evangelist
 
Join Date: Dec 2006
Location: Pacific Northwest
Programs: UA Gold 1MM, AS 75k, AA Plat, Bonvoyed Gold, Honors Dia, Hyatt Explorer, IHG Plat, ...
Posts: 16,857
Originally Posted by CDKing
If primary pax doesn't fly, secondary passenger will be denied boarding. UM service is optional for 14 so at least that wont be an issue.
So if secondary pax boards and at T-10 the primary hasn’t boarded yet, they will come pull the secondary off the plane?

(no plans to do that, just curious)
notquiteaff is offline  
Old Jun 17, 2018, 1:02 pm
  #634  
FlyerTalk Evangelist
 
Join Date: Nov 2009
Location: SEA (the REAL Washington); occasionally in the other Washington (DCA area)
Programs: DL PM 1.57MM; AS MVPG 100K
Posts: 21,374
Originally Posted by notquiteaff
So if secondary pax boards and at T-10 the primary hasn’t boarded yet, they will come pull the secondary off the plane? (no plans to do that, just curious)
in the old days of paper tickets (and obviously well before cell phones), my then-girlfriend had to return a day earlier than I did; we both checked in at the gate, she boarded, and I headed back to the hotel ... about 20 min later she called from the front desk and said I needed to come down and pay for the taxi

TWA rebooked us for the next evening ... she had to take a day without pay since she was out of vacation time, but for the record we’re still married
jrl767 is online now  
Old Jun 17, 2018, 2:53 pm
  #635  
 
Join Date: Jul 1999
Location: Land of 10,000 Upgrades
Posts: 9,465
https://www.flyertalk.com/forum/alas...-fare-faq.html
UpgradeMe is offline  
Old Jun 17, 2018, 4:06 pm
  #636  
FlyerTalk Evangelist
 
Join Date: Jan 2012
Location: Northern Calif./Eastern Ida.
Programs: Amethyst Premier Plutonium Medallion
Posts: 20,646
it should be possible to leave the outbound DFW-SEA leg intact with the companion code, and cancel off the return SEA-DFW for a credit based on the one way cost of SEA-DFW (assuming you're an MVPG+ this is free, if you're not, you'll take a $125 deduction on the refund value). if you want your son on that AS flight or another one that day, that's basically how you'll have to do it to avoid problems with duplicative bookings.

then, rebook your son SEA-DFW as a UM using that credit, and book a new flight for yourself to EWR.

alternatively you can both no-show the SEA-DFW return segment, and book new flights, but if you do this i'd recommend not flying AS on the new flights so as to avoid possible duplicative booking problems.
PV_Premier is offline  
Old Jun 18, 2018, 8:56 am
  #637  
 
Join Date: Sep 2015
Location: SFO
Posts: 3,881
Sorry if this has been previously answered...was unable to search for it.

I'm on year 2 of holding both the personal and business cards, which were approved on the same day last year. One of companion code hit my account about two weeks ago; when will the second companion code hit my account?
Troopers is offline  
Old Jun 27, 2018, 1:13 pm
  #638  
 
Join Date: Mar 2015
Location: Hershey PA
Programs: Kris flyer, Sofitel
Posts: 84
Alaska Free Companion Fare

I have one of these that I have to book or it expires. Still have 1.7 months but want to see if it can work. So does Alaska's website include the options on Virgin America? Can I go from a convenient airport with connection or must I fly where there is a direct route? Assuming it is a long flight, how do I make the best shot at being able to upgrade it? Any ideas? thanks.
HanoiIG is offline  
Old Jun 27, 2018, 1:20 pm
  #639  
FlyerTalk Evangelist
 
Join Date: Aug 2007
Location: SEA, but up and down the coast a lot
Programs: Oceanic Airlines Gold Elite
Posts: 20,395
Originally Posted by HanoiIG
So does Alaska's website include the options on Virgin America?
There is no Virgin America any more except for some old paint jobs (that will be painted) and aircraft interior conversions yet to be done; all flights, even on former Virgin America planes, are Alaska flights.

Originally Posted by HanoiIG
Can I go from a convenient airport with connection or must I fly where there is a direct route?
Anything that's bookable on alaskaair.com as an Alaska-only flight (no partners like American) should work.

Originally Posted by HanoiIG
Assuming it is a long flight, how do I make the best shot at being able to upgrade it?
What is your intended means of upgrading? Elite status, upgrade instrument, miles, or cash? (Please don't say "dressing up and asking the gate agent nicely".)
eponymous_coward is offline  
Old Jun 27, 2018, 1:22 pm
  #640  
Hilton Contributor Badge
 
Join Date: Nov 2008
Location: Snohomish, WA
Programs: AS MVP Gold, HHonors Diamond
Posts: 2,793
All Virgin America flights are now Alaska flights and will show when you search. It is valid on a round-trip flight, and that flight doesn't have to be direct. When you search with the companion fare code it will show you the flights it was applied to.

https://www.alaskaair.com/content/mi...-discount-code has answers to your upgrade question.

Neil
missamo80 is offline  
Old Jun 27, 2018, 5:36 pm
  #641  
 
Join Date: Mar 2015
Location: Hershey PA
Programs: Kris flyer, Sofitel
Posts: 84
I guess cash or miles. My status is worth bupkes
HanoiIG is offline  
Old Jun 27, 2018, 5:37 pm
  #642  
 
Join Date: Mar 2015
Location: Hershey PA
Programs: Kris flyer, Sofitel
Posts: 84
Thanks but when I tried to book some flights it said not available between that pair of cities. I thought it would try to make me a route, but it didn't allow it.
HanoiIG is offline  
Old Jun 27, 2018, 5:48 pm
  #643  
 
Join Date: Jul 2015
Location: SEA
Programs: Hilton/Marriott Gold, Accor Silver
Posts: 2,036
Originally Posted by HanoiIG
Thanks but when I tried to book some flights it said not available between that pair of cities. I thought it would try to make me a route, but it didn't allow it.
Which cities? Is your destination not served by AS?
jinglish is offline  
Old Jun 27, 2018, 11:56 pm
  #644  
FlyerTalk Evangelist
 
Join Date: Jan 2012
Location: Northern Calif./Eastern Ida.
Programs: Amethyst Premier Plutonium Medallion
Posts: 20,646
Originally Posted by HanoiIG
Thanks but when I tried to book some flights it said not available between that pair of cities. I thought it would try to make me a route, but it didn't allow it.
The rule is generally round trip or reasonable open jaw travel (eg, EWR-SEA-PHL should ticket with a companion fare). It may also be possible to book a one way with a stopover in some cases. There are a few other possibilities but they're best left undiscussed or at least only discussed in private. As mentioned all travel must be on Alaska metal and the flights must be ticketed by AS...you can't use partners for these fares.
PV_Premier is offline  
Old Jun 29, 2018, 6:13 am
  #645  
 
Join Date: Mar 2017
Location: British Columbia
Programs: AS MVPG100K, Marriott Marriott Titanium Elite, Hilton Gold
Posts: 7,263
Originally Posted by HanoiIG
I guess cash or miles. My status is worth bupkes
Do you at least have MVP status? If you do and there are two U seats available on your desired flight and you purchase the Y or S fare your companion will fly for $99.00 (unless you have a free companion certificate) + fees & taxes more and both will be upgraded to First Class.

Long gone are the days Companion Certificates could be used on any fare including F fares.

James
Flying for Fun is offline  


Contact Us - Manage Preferences - Archive - Advertising - Cookie Policy - Privacy Statement - Terms of Service -

This site is owned, operated, and maintained by MH Sub I, LLC dba Internet Brands. Copyright © 2024 MH Sub I, LLC dba Internet Brands. All rights reserved. Designated trademarks are the property of their respective owners.