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Bank of America Mileage Plan Visa Companion Fare FAQ

Bank of America Mileage Plan Visa Companion Fare FAQ

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Old Jun 4, 19, 3:35 am   -   Wikipost
Please read: This is a community-maintained wiki post containing the most important information from this thread. You may edit the Wiki once you have been on FT for 90 days and have made 90 posts.
 
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Based on an original post by flyer206

I summarized a few posts on the companion fare. I initially had some questions and went through some of the posts as well as asked Missydarlin. So I thought I would post it for future people. If there is something incorrect or perhaps is useful for the next person please add or let me know.

Extending a companion fare
Tickets must be booked by the expiry date but can be for travel up to 330 days in advance. So book 2 full-fare tickets (coach fare only with new certificates issued after Aug. 1, 2012) for travel 11 months in advance to any destination on AS. When you have decided when and where you want to go, call AS to change the tickets. Since the tickets are full-fare or first class the changes will be no charge. The tickets can be changed to a lower level ticket including hot fare and the destination can be changed as well. If the tickets are cheaper then the amount will be refunded to the same credit card.
[B]However, the ticket can not be extended for another 330 days. Meaning, you can not keep on extending the companion certificate. Hence travel must be completed within the initial 330 day window of when you booked your initial ticket.
The business companion fare however is different. Travel must be completed by expiry date although it is said that they may let it slide for 30 days.
Business companion fare expiration question

One of the travelers can not go
If the revenue passenger can not go then the companion passenger can not go. The T&C of the companion fare is that the companion must travel with the revenue passenger. Changes can be made by calling AS but change fees apply. Changes can now be done on-line. If the companion passenger can not go, the revenue passenger can still go. If you want to use the companion certificate another time, a call has to be made to AS.
Name changes are allowed but must be called in for change and is subject to change fee($125 --exempt if the name change involves a passenger who has status).

Should status flyer be the revenue or companion ticket.
Since the companion ticket is dependent on the revenue ticket, the status flyer should be the companion fare unless the tickets are in full fare or first class. Why? If the companion traveler can not fly the companion coupon can be saved for future use. The status passenger is allowed to make changes at no charge. THERE IS DEBATE ABOUT THIS ANSWER
 
Do I have to be one of the passengers flying?
No, the T&C states that you must either be one of the passengers or the credit card booking the tickets be in your name. One poster mentioned that he did not travel or use his credit card when he let his father use it. However it that case I believe they shared the same last name.
 
Do you have to use the AS airline credit card when booking the companion fare?
Through September 30, 2019, no. "For companion fares issued on or after October 1, 2019, both the primary fare and the companion fare must be purchased using your Alaska Airlines credit card."
 
Does the companion fare accrue points.
YES, both tickets accrue points on any frequent flyer plan that gives out points on AS flights ie AS, AA, DL, CX, BA etc

Is the companion fare upgradeable?
YES, depending on availability and on the status of the traveler. There has to be 2 upgradeable seats available. If using paper certificates there has to be 2 certificates. Both travelers must upgrade or none at all.
companion fare and upgrade question

When will I get my Companion certificate? 
As soon as you get approved for the credit card the certificate will appear in your Alaska airline online account. As of June 2016, the initial companion fare will post shortly after the statement where you reach the minimum spend (currently $1000) closes. Another will appear around the 1 year anniversary of your credit card.

Cancelling a companion fare
Rebook=kept in system however change fees may apply based on fare purchased.
Refund=gone

What class of fares can be booked?
All fares can be booked from "hot fares" to "first class" but only on Alaska/Horizon operated flights. It is not eligible for AA, DL etc operated flights. (coach fare only with new certificates issued after Aug. 1, 2012)

Can the companion fare be used on a one-way, round trip, open jaw, OR multi-city?
Any of the above.

I don't want to change my travel now, is there a way to cancel & reissue the code?

It's not technically "reissued." It's basically encased in amber for reuse.

If you change more than 60 days from the date of travel, AND the companion has no status (sorry, spouse), you can reuse the companion cert by calling in, having the reservation split, and then re-deposting the primary traveler's airfare into My Wallet and keeping a record of the companion traveler's ticket number separately.

Then, to reuse the companion cert for the same companion on a different itinerary, you need to phone in and make the primary traveler's reservation, and pay with a credit card for the primary traveler's ticket. No My Wallet funds can be used. Then the companion's cert and fees are reattached and any difference in fees and taxes are collected/refunded.

If the primary traveler decides that he/she does not want to reuse the companion cert after canceling the original reservation (as long as it's done before the value of the companion cert/fees/taxes expires), the value of the fees/taxes of the companion cert can be redeposited into the primary traveler's My Wallet. But the cert itself is forfeited.
(from Seattlenerd. Thank you!)

What are the Terms and Conditions as issued by Alaska Air
Discount: Valid for one $99 USD Companion Ticket when traveling with another passenger on a paid airfare. Both passengers must be booked in the same itinerary, at the same fare, traveling together, and ticketed at the same time. Valid for round-trip or one-way travel. Valid on published fares. Not applicable to Mileage Plan Award Reservations, Alaska Airlines Vacation packages, tour or contract fares.

Reservations & Ticketing: Valid for new ticket purchases through alaskaair.com, Alaska Airlines Reservations, or Horizon Air Reservations. The Companion Ticket Discount Code is redeemed at time of ticketing and is void for future changes or purchases. Traveler and/or Purchaser name must match the name issued on the Discount Code. Credit card required for purchase.

Passengers: Valid for one $99 USD Companion Ticket when traveling with a second passenger on a paid fare, traveling together, and booked and ticketed at the same time in the same reservation.

Routes: Valid systemwide on flights operated by Alaska Airlines or Horizon Air.

Advance Purchase: Per applicable fare rule.

Purchase By: Expiration date on Discount Code.

Blackout Dates: Per applicable fare rule.

Minimum & Maximum Stay: Per applicable fare rules.

Flights: Valid only on flights operated by Alaska Airlines and Horizon Air and on PenAir between Anchorage and Dutch Harbor. Not valid on codeshare flights.

Taxes, Fees and Surcharges: Passenger is responsible for all applicable taxes, fees, and surcharges, including checked baggage fees.

Combinability: Not valid with any other discounts, including Discount Codes, coupons, discount programs, MyAccount online discount, or other arrangements.

Changes and Refunds: Changes and refunds are allowed per the applicable fare rule and may result in the forfeiture of the Discount Code.

Mileage Plan: Mileage Plan credit applies and upgrades are allowed.

Transferability: Discount Codes and tickets are not transferable. They may not be given to another individual, and may not be sold, bought, bartered, auctioned or collected in bulk. Any deemed by Alaska Airlines/Horizon Air to have been distributed or acquired improperly will not be honored and traveler will be liable for payment of full fare.

Additional Terms: All rules of Alaska Airlines, Horizon Air, alaskaair.com, and the applicable fare rules not mentioned within these terms and conditions apply.

Other: Lost or stolen Discount Codes or tickets cannot be replaced. Alaska/Horizon has the final authority regarding redemption. Travel is subject to Alaska and Horizon contract of carriage. Terms and conditions as written herein are final and cannot be changed by any statement or representation of any unauthorized person, including employees of Alaska/Horizon or issuing organization. Other restrictions may apply and Alaska/Horizon reserves the right to suspend or change this offer without notice.
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Old Aug 20, 10, 8:57 pm
  #1  
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Bank of America Mileage Plan Visa Companion Fare FAQ

[Content moved to the in-thread wiki, with credit and thanks to flyer206. --jackal, Co-Moderator, Alaska Airlines Mileage Plan forum]

Last edited by jackal; May 14, 13 at 10:31 am Reason: updated info
flyer206 is offline  
Old Aug 20, 10, 9:30 pm
  #2  
 
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One disagreement. Upgrade status is based on the primary traveler. IMNSHO, it is worth the 100 dollar risk to have a shot at the upgrade.
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Old Aug 20, 10, 9:33 pm
  #3  
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Great post flyer206! I would ask the mods to retitle this "Companion Fare FAQ" so that hopefully it's more enticing for those who have questions.

People show up here all the time with questions, usually about upgrading with a companion fare; hopefully this will help answer those without new threads.
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Old Aug 20, 10, 10:13 pm
  #4  
 
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companion fare question

Approx. a year ago, I used a companion fare with a R/T first class ticket involving three legs. We used 1 segment and were unable to complete the rest of the trip. I have held the trip until now, hoping to finish it in the late fall. They say that although the first class ticket is refundable, the companion fare will expire in September. Is this true and why should it be with a first class ticket? Thanks!
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Old Aug 21, 10, 12:17 am
  #5  
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Originally Posted by baliktad View Post
Great post flyer206! I would ask the mods to retitle this "Companion Fare FAQ" so that hopefully it's more enticing for those who have questions.

People show up here all the time with questions, usually about upgrading with a companion fare; hopefully this will help answer those without new threads.
Done (great idea!), and I'm also bookmarking this for inclusion into our hopefully-eventually-forthcoming FAQ thread.
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Old Nov 1, 10, 12:21 pm
  #6  
 
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Bump. I think this thread would be a good consolidated thread for the Companion Fare. Just wanted to verify the part about being able to change the companion? My dad was supposed to fly with me to the UW at UO game this week but can't make it. Can I call in and add my buddy to the flight reservation?
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Old Nov 1, 10, 3:52 pm
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Yes, you can change the name on the companion for just the 100.00 change fee unless the original or new person are MVP Golds. If it's the regular person you wanted to change it would be 100.00 plus the current fare.
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Old Nov 1, 10, 10:31 pm
  #8  
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Originally Posted by horizonair View Post
Yes, you can change the name on the companion for just the 100.00 change fee unless the original or new person are MVP Golds. If it's the regular person you wanted to change it would be 100.00 plus the current fare.
Just did this myself - changed one of the travelers and the destination... ($100 for 2nd pax as the res was changed, but no name fee change for me due to status (MVPG))
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Old Nov 15, 10, 11:21 pm
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Fully refunded F ticket + Companion Cert

I canceled my flight for T'giving via phone, and she fully refunded my F ticket + companion cert...back into my account.
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Old Nov 27, 10, 6:57 pm
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Is the companion ticket available for use every yearly billing cycle? I got the card in February '10, used the ticket in March '10, will I get a new ticket in February '11?
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Old Nov 27, 10, 7:04 pm
  #11  
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Originally Posted by dawtips View Post
Is the companion ticket available for use every yearly billing cycle? I got the card in February '10, used the ticket in March '10, will I get a new ticket in February '11?
Yes. It may not necessarily come exactly on your anniversary date, but it should be close.
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Old Dec 27, 10, 11:49 am
  #12  
 
Join Date: Jul 2008
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Question I still need clarification

Extending a companion fare
Tickets must be booked by the expiry date but can be for travel up to 330 days in advance. So book 2 full-fare or first class tickets for travel 11 months in advance to any destination on AS. When you have decided when and where you want to go, call AS to change the tickets. Since the tickets are full-fare or first class the changes will be no charge. The tickets can be changed to a lower level ticket including hot fare and the destination can be changed as well. If the tickets are cheaper then the amount will be refunded to the same credit card.
Please make this super simple for me. My companion ticket expires tomorrow.

If I book a cheap full fare flight from BLI to SEA ($400 for 2) for Nov 2011 and later change it to BLI to HNL does the companion still get to fly to HNL for only $100, or do I just end up with a
$400 credit to buy 2 flights - which is no advantage at all really.
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Old Dec 27, 10, 11:55 am
  #13  
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Originally Posted by mevl View Post
Please make this super simple for me. My companion ticket expires tomorrow.

If I book a cheap full fare flight from BLI to SEA ($400 for 2) for Nov 2011 and later change it to BLI to HNL does the companion still get to fly to HNL for only $100, or do I just end up with a
$400 credit to buy 2 flights - which is no advantage at all really.
your companion will still get to fly to HNL for $100
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Old Dec 27, 10, 3:58 pm
  #14  
 
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Thanks for your help Missy!
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Old Dec 28, 10, 11:21 am
  #15  
 
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Can campanion fare be used for international travel like to SJD?
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