May 14, 2013, 10:30 am
Last edit by: rrgg
Based on an original post by flyer206
I summarized a few posts on the companion fare. I initially had some questions and went through some of the posts as well as asked Missydarlin. So I thought I would post it for future people. If there is something incorrect or perhaps is useful for the next person please add or let me know.
Extending a companion fare
Tickets must be booked by the expiry date but can be for travel up to 330 days in advance. So book 2 full-fare tickets (coach fare only with new certificates issued after Aug. 1, 2012) for travel 11 months in advance to any destination on AS. When you have decided when and where you want to go, call AS to change the tickets. Since the tickets are full-fare or first class the changes will be no charge. The tickets can be changed to a lower level ticket including hot fare and the destination can be changed as well. If the tickets are cheaper then the amount will be refunded to the same credit card.
However, the ticket can not be extended for another 330 days. Meaning, you can not keep on extending the companion certificate. Hence travel must be completed within the initial 330 day window of when you booked your initial ticket.
The current terms show the personal and business card are treated the same regarding booking dates and expiration dates. If you have a counterexample since 2024, please share. (At one time the business companion fare required travel completed by expiry date.)
One of the travelers can not go
If the revenue passenger can not go then the companion passenger can not go. The T&C of the companion fare is that the companion must travel with the revenue passenger. Changes can be made by calling AS but change fees apply. Changes can now be done on-line. If the companion passenger can not go, the revenue passenger can still go. If you want to use the companion certificate another time, a call has to be made to AS.
Name changes are allowed but must be called in for change and is subject to change fee($125 --exempt if the name change involves a passenger who has status).
Should status flyer be the revenue or companion ticket.
Since the companion ticket is dependent on the revenue ticket, the status flyer should be the companion fare unless the tickets are in full fare or first class. Why? If the companion traveler can not fly the companion coupon can be saved for future use. The status passenger is allowed to make changes at no charge. THERE IS DEBATE ABOUT THIS ANSWER
Do I have to be one of the passengers flying?
No, the T&C states that you must either be one of the passengers or the credit card booking the tickets be in your name. One poster mentioned that he did not travel or use his credit card when he let his father use it. However it that case I believe they shared the same last name.
Do you have to use the AS airline credit card when booking the companion fare?
Through September 30, 2019, no. "For companion fares issued on or after October 1, 2019, both the primary fare and the companion fare must be purchased using your Alaska Airlines credit card." Exceptions: Fare can also be paid with your Wallet funds or AS Gift cards.
Does the companion fare accrue points.
YES, both tickets accrue points on any frequent flyer plan that gives out points on AS flights ie AS, AA, DL, CX, BA etc
Is the companion fare upgradeable?
YES, depending on first class upgrade (U) inventory and by priority based on the status of the traveler. There has to be 2 upgradeable seats available. If using paper certificates there has to be 2 certificates. Both travelers must upgrade or none at all. At T-24, you will be added to the flight upgrade list upon checkin per normal procedure and upgrades will process in the usual order of priority.
companion fare and upgrade question
When will I get my Companion certificate?
As soon as you get approved for the credit card the certificate will appear in your Alaska airline online account. As of June 2016, the initial companion fare will post shortly after the statement where you reach the minimum spend (currently $1000) closes. Another will appear around the 1 year anniversary of your credit card. JULY 2020 UPDATE: spend is now $2,000 within 90 days.
Cancelling a companion fare
Rebook=kept in system however change fees may apply based on fare purchased.
Refund=gone
What class of fares can be booked?
All fares can be booked from "hot fares" to"first class" but only on Alaska/Horizon operated flights. It is not eligible for AA, DL etc operated flights. (coach fare only with new certificates issued after Aug. 1, 2012). You cannot purchase F but you can upgrade to F after purchase or try your luck at free upgrades if you have status.
Can the companion fare be used on a one-way, round trip, open jaw, OR multi-city?
Any of the above. Also, if you purchase RT, you can subsequently call to change to a one-way ticket and potentially get a credit for the fare that applies to the cancelled segments.
I don't want to change my travel now, is there a way to cancel & reissue the code?
It's not technically "reissued." It's basically encased in amber for reuse.
If you change more than 60 days from the date of travel, AND the companion has no status (sorry, spouse), you can reuse the companion cert by calling in, having the reservation split, and then re-deposting the primary traveler's airfare into My Wallet and keeping a record of the companion traveler's ticket number separately.
Then, to reuse the companion cert for the same companion on a different itinerary, you need to phone in and make the primary traveler's reservation, and pay with a credit card for the primary traveler's ticket. No My Wallet funds can be used. Then the companion's cert and fees are reattached and any difference in fees and taxes are collected/refunded.
If the primary traveler decides that he/she does not want to reuse the companion cert after canceling the original reservation (as long as it's done before the value of the companion cert/fees/taxes expires), the value of the fees/taxes of the companion cert can be redeposited into the primary traveler's My Wallet. But the cert itself is forfeited.
(from Seattlenerd. Thank you!)
What are the Terms and Conditions as issued by Alaska Air
Discount: Valid for one $99 USD Companion Ticket when traveling with another passenger on a paid airfare. Both passengers must be booked in the same itinerary, at the same fare, traveling together, and ticketed at the same time. Valid for round-trip or one-way travel. Valid on published fares. Not applicable to Mileage Plan Award Reservations, Alaska Airlines Vacation packages, tour or contract fares.
Reservations & Ticketing: Valid for new ticket purchases through alaskaair.com, Alaska Airlines Reservations, or Horizon Air Reservations. The Companion Ticket Discount Code is redeemed at time of ticketing and is void for future changes or purchases. Traveler and/or Purchaser name must match the name issued on the Discount Code. Credit card required for purchase.
Passengers: Valid for one $99 USD Companion Ticket when traveling with a second passenger on a paid fare, traveling together, and booked and ticketed at the same time in the same reservation.
Routes: Valid systemwide on flights operated by Alaska Airlines or Horizon Air.
Advance Purchase: Per applicable fare rule.
Purchase By: Expiration date on Discount Code.
Blackout Dates: Per applicable fare rule.
Minimum & Maximum Stay: Per applicable fare rules.
Flights: Valid only on flights operated by Alaska Airlines and Horizon Air and on PenAir between Anchorage and Dutch Harbor. Not valid on codeshare flights.
Taxes, Fees and Surcharges: Passenger is responsible for all applicable taxes, fees, and surcharges, including checked baggage fees.
Combinability: Not valid with any other discounts, including Discount Codes, coupons, discount programs, MyAccount online discount, or other arrangements.
Changes and Refunds: Changes and refunds are allowed per the applicable fare rule and may result in the forfeiture of the Discount Code.
Mileage Plan: Mileage Plan credit applies and upgrades are allowed.
Transferability: Discount Codes and tickets are not transferable. They may not be given to another individual, and may not be sold, bought, bartered, auctioned or collected in bulk. Any deemed by Alaska Airlines/Horizon Air to have been distributed or acquired improperly will not be honored and traveler will be liable for payment of full fare.
Additional Terms: All rules of Alaska Airlines, Horizon Air, alaskaair.com, and the applicable fare rules not mentioned within these terms and conditions apply.
Other: Lost or stolen Discount Codes or tickets cannot be replaced. Alaska/Horizon has the final authority regarding redemption. Travel is subject to Alaska and Horizon contract of carriage. Terms and conditions as written herein are final and cannot be changed by any statement or representation of any unauthorized person, including employees of Alaska/Horizon or issuing organization. Other restrictions may apply and Alaska/Horizon reserves the right to suspend or change this offer without notice.
I summarized a few posts on the companion fare. I initially had some questions and went through some of the posts as well as asked Missydarlin. So I thought I would post it for future people. If there is something incorrect or perhaps is useful for the next person please add or let me know.
Extending a companion fare
Tickets must be booked by the expiry date but can be for travel up to 330 days in advance. So book 2 full-fare tickets (coach fare only with new certificates issued after Aug. 1, 2012) for travel 11 months in advance to any destination on AS. When you have decided when and where you want to go, call AS to change the tickets. Since the tickets are full-fare or first class the changes will be no charge. The tickets can be changed to a lower level ticket including hot fare and the destination can be changed as well. If the tickets are cheaper then the amount will be refunded to the same credit card.
However, the ticket can not be extended for another 330 days. Meaning, you can not keep on extending the companion certificate. Hence travel must be completed within the initial 330 day window of when you booked your initial ticket.
The current terms show the personal and business card are treated the same regarding booking dates and expiration dates. If you have a counterexample since 2024, please share. (At one time the business companion fare required travel completed by expiry date.)
One of the travelers can not go
If the revenue passenger can not go then the companion passenger can not go. The T&C of the companion fare is that the companion must travel with the revenue passenger. Changes can be made by calling AS but change fees apply. Changes can now be done on-line. If the companion passenger can not go, the revenue passenger can still go. If you want to use the companion certificate another time, a call has to be made to AS.
Name changes are allowed but must be called in for change and is subject to change fee($125 --exempt if the name change involves a passenger who has status).
Should status flyer be the revenue or companion ticket.
Since the companion ticket is dependent on the revenue ticket, the status flyer should be the companion fare unless the tickets are in full fare or first class. Why? If the companion traveler can not fly the companion coupon can be saved for future use. The status passenger is allowed to make changes at no charge. THERE IS DEBATE ABOUT THIS ANSWER
Do I have to be one of the passengers flying?
No, the T&C states that you must either be one of the passengers or the credit card booking the tickets be in your name. One poster mentioned that he did not travel or use his credit card when he let his father use it. However it that case I believe they shared the same last name.
Do you have to use the AS airline credit card when booking the companion fare?
Through September 30, 2019, no. "For companion fares issued on or after October 1, 2019, both the primary fare and the companion fare must be purchased using your Alaska Airlines credit card." Exceptions: Fare can also be paid with your Wallet funds or AS Gift cards.
Does the companion fare accrue points.
YES, both tickets accrue points on any frequent flyer plan that gives out points on AS flights ie AS, AA, DL, CX, BA etc
Is the companion fare upgradeable?
YES, depending on first class upgrade (U) inventory and by priority based on the status of the traveler. There has to be 2 upgradeable seats available. If using paper certificates there has to be 2 certificates. Both travelers must upgrade or none at all. At T-24, you will be added to the flight upgrade list upon checkin per normal procedure and upgrades will process in the usual order of priority.
companion fare and upgrade question
When will I get my Companion certificate?
Cancelling a companion fare
Rebook=kept in system however change fees may apply based on fare purchased.
Refund=gone
What class of fares can be booked?
All fares can be booked from "hot fares" to
Can the companion fare be used on a one-way, round trip, open jaw, OR multi-city?
Any of the above. Also, if you purchase RT, you can subsequently call to change to a one-way ticket and potentially get a credit for the fare that applies to the cancelled segments.
I don't want to change my travel now, is there a way to cancel & reissue the code?
It's not technically "reissued." It's basically encased in amber for reuse.
If you change more than 60 days from the date of travel, AND the companion has no status (sorry, spouse), you can reuse the companion cert by calling in, having the reservation split, and then re-deposting the primary traveler's airfare into My Wallet and keeping a record of the companion traveler's ticket number separately.
Then, to reuse the companion cert for the same companion on a different itinerary, you need to phone in and make the primary traveler's reservation, and pay with a credit card for the primary traveler's ticket. No My Wallet funds can be used. Then the companion's cert and fees are reattached and any difference in fees and taxes are collected/refunded.
If the primary traveler decides that he/she does not want to reuse the companion cert after canceling the original reservation (as long as it's done before the value of the companion cert/fees/taxes expires), the value of the fees/taxes of the companion cert can be redeposited into the primary traveler's My Wallet. But the cert itself is forfeited.
(from Seattlenerd. Thank you!)
What are the Terms and Conditions as issued by Alaska Air
Discount: Valid for one $99 USD Companion Ticket when traveling with another passenger on a paid airfare. Both passengers must be booked in the same itinerary, at the same fare, traveling together, and ticketed at the same time. Valid for round-trip or one-way travel. Valid on published fares. Not applicable to Mileage Plan Award Reservations, Alaska Airlines Vacation packages, tour or contract fares.
Reservations & Ticketing: Valid for new ticket purchases through alaskaair.com, Alaska Airlines Reservations, or Horizon Air Reservations. The Companion Ticket Discount Code is redeemed at time of ticketing and is void for future changes or purchases. Traveler and/or Purchaser name must match the name issued on the Discount Code. Credit card required for purchase.
Passengers: Valid for one $99 USD Companion Ticket when traveling with a second passenger on a paid fare, traveling together, and booked and ticketed at the same time in the same reservation.
Routes: Valid systemwide on flights operated by Alaska Airlines or Horizon Air.
Advance Purchase: Per applicable fare rule.
Purchase By: Expiration date on Discount Code.
Blackout Dates: Per applicable fare rule.
Minimum & Maximum Stay: Per applicable fare rules.
Flights: Valid only on flights operated by Alaska Airlines and Horizon Air and on PenAir between Anchorage and Dutch Harbor. Not valid on codeshare flights.
Taxes, Fees and Surcharges: Passenger is responsible for all applicable taxes, fees, and surcharges, including checked baggage fees.
Combinability: Not valid with any other discounts, including Discount Codes, coupons, discount programs, MyAccount online discount, or other arrangements.
Changes and Refunds: Changes and refunds are allowed per the applicable fare rule and may result in the forfeiture of the Discount Code.
Mileage Plan: Mileage Plan credit applies and upgrades are allowed.
Transferability: Discount Codes and tickets are not transferable. They may not be given to another individual, and may not be sold, bought, bartered, auctioned or collected in bulk. Any deemed by Alaska Airlines/Horizon Air to have been distributed or acquired improperly will not be honored and traveler will be liable for payment of full fare.
Additional Terms: All rules of Alaska Airlines, Horizon Air, alaskaair.com, and the applicable fare rules not mentioned within these terms and conditions apply.
Other: Lost or stolen Discount Codes or tickets cannot be replaced. Alaska/Horizon has the final authority regarding redemption. Travel is subject to Alaska and Horizon contract of carriage. Terms and conditions as written herein are final and cannot be changed by any statement or representation of any unauthorized person, including employees of Alaska/Horizon or issuing organization. Other restrictions may apply and Alaska/Horizon reserves the right to suspend or change this offer without notice.
Companion Fare FAQ - Bank of America Mileage Plan Visa
May 30, 2019, 9:50 pm
#706
Join Date: Oct 2015
Location: Pacific Wonderland
Programs: ʙᴏɴᴠo̱ʏ Au, IHG Au, HH Dia, Nexus, Pilot FlyingJ Preferred
Posts: 5,336
More in the dedicated thread:
https://www.flyertalk.com/forum/alas...-fare-faq.html
May 30, 2019, 9:55 pm
#707
Join Date: Oct 2015
Location: Pacific Wonderland
Programs: ʙᴏɴᴠo̱ʏ Au, IHG Au, HH Dia, Nexus, Pilot FlyingJ Preferred
Posts: 5,336
Presumably from the wording, it means that the AS visa that the discount code came from. Or can it be anyone's AS Visa as long as the names match either the card or one of the travelers (same as today except the payment method has to be an AS visa)?
Two more wrinkles. Can wallet funds still be used for the payment after 10/1 or just an AS visa? If the payment is restricted to the one issued to the cardholder, does it have to be that specific card or any AS Visa issued to the same person (for those with multiple AS cards)?
Two more wrinkles. Can wallet funds still be used for the payment after 10/1 or just an AS visa? If the payment is restricted to the one issued to the cardholder, does it have to be that specific card or any AS Visa issued to the same person (for those with multiple AS cards)?
May 30, 2019, 10:39 pm
#708
Join Date: Mar 2017
Location: British Columbia
Programs: AS MVPG100K, Marriott Marriott Titanium Elite, Hilton Gold
Posts: 7,263
Presumably from the wording, it means that the AS visa that the discount code came from. Or can it be anyone's AS Visa as long as the names match either the card or one of the travelers (same as today except the payment method has to be an AS visa)?
Two more wrinkles. Can wallet funds still be used for the payment after 10/1 or just an AS visa? If the payment is restricted to the one issued to the cardholder, does it have to be that specific card or any AS Visa issued to the same person (for those with multiple AS cards)?
Two more wrinkles. Can wallet funds still be used for the payment after 10/1 or just an AS visa? If the payment is restricted to the one issued to the cardholder, does it have to be that specific card or any AS Visa issued to the same person (for those with multiple AS cards)?
James
May 30, 2019, 11:12 pm
#709
Join Date: Apr 2017
Programs: AS 100k, DL PM, New Sagaya
Posts: 1,292
Presumably from the wording, it means that the AS visa that the discount code came from. Or can it be anyone's AS Visa as long as the names match either the card or one of the travelers (same as today except the payment method has to be an AS visa)?
Two more wrinkles. Can wallet funds still be used for the payment after 10/1 or just an AS visa? If the payment is restricted to the one issued to the cardholder, does it have to be that specific card or any AS Visa issued to the same person (for those with multiple AS cards)?
Two more wrinkles. Can wallet funds still be used for the payment after 10/1 or just an AS visa? If the payment is restricted to the one issued to the cardholder, does it have to be that specific card or any AS Visa issued to the same person (for those with multiple AS cards)?
May 31, 2019, 2:53 am
#710
Join Date: Dec 2012
Location: YVR, HNL
Programs: AS 75k, UA peon, BA Bronze, AC E50k, Marriott Plat, HH Diamond, Fairmont Plat (RIP)
Posts: 7,834
I noticed this as well:
We can’t separate guests traveling on a companion fare into separate cabins, or upgrade you at separate times. Except for the companion upgrade allowed for our Gold and 75K elite members, both guests must use the same type of upgrade. (For example, a guest upgrade and an upgrade using miles can’t be combined.)
I don’t remember that language previously. In the past, I seem to recall posts here from MVPs saying they had been able to call in and have themselves upgraded based on their MVP status and at the same time, upgraded their companion using miles. If this is new, it seems that will no longer be allowed.
We can’t separate guests traveling on a companion fare into separate cabins, or upgrade you at separate times. Except for the companion upgrade allowed for our Gold and 75K elite members, both guests must use the same type of upgrade. (For example, a guest upgrade and an upgrade using miles can’t be combined.)
I don’t remember that language previously. In the past, I seem to recall posts here from MVPs saying they had been able to call in and have themselves upgraded based on their MVP status and at the same time, upgraded their companion using miles. If this is new, it seems that will no longer be allowed.
May 31, 2019, 7:31 am
#711
Join Date: Oct 2015
Location: Pacific Wonderland
Programs: ʙᴏɴᴠo̱ʏ Au, IHG Au, HH Dia, Nexus, Pilot FlyingJ Preferred
Posts: 5,336
I noticed this as well:
We can’t separate guests traveling on a companion fare into separate cabins, or upgrade you at separate times. Except for the companion upgrade allowed for our Gold and 75K elite members, both guests must use the same type of upgrade. (For example, a guest upgrade and an upgrade using miles can’t be combined.)
I don’t remember that language previously. In the past, I seem to recall posts here from MVPs saying they had been able to call in and have themselves upgraded based on their MVP status and at the same time, upgraded their companion using miles. If this is new, it seems that will no longer be allowed.
We can’t separate guests traveling on a companion fare into separate cabins, or upgrade you at separate times. Except for the companion upgrade allowed for our Gold and 75K elite members, both guests must use the same type of upgrade. (For example, a guest upgrade and an upgrade using miles can’t be combined.)
I don’t remember that language previously. In the past, I seem to recall posts here from MVPs saying they had been able to call in and have themselves upgraded based on their MVP status and at the same time, upgraded their companion using miles. If this is new, it seems that will no longer be allowed.
Forcing MVP upgrade fare w/companion cert
May 31, 2019, 12:11 pm
#712
Join Date: Dec 2012
Location: YVR, HNL
Programs: AS 75k, UA peon, BA Bronze, AC E50k, Marriott Plat, HH Diamond, Fairmont Plat (RIP)
Posts: 7,834
Jun 3, 2019, 6:30 pm
#713
Join Date: Jun 2018
Programs: Alaska, Bonvoy, HH
Posts: 482
Hey all,
My first companion fare code is about to expire and I've seen the discussion here about purchasing full (now economy, I guess) fares and simply changing the tickets at a later point in the year to effectively extend the expiration date, but with a round trip carted I still see language prior to checkout that suggests $125 change fee per ticket. Is the prior discussion assuming MVPG/75k status? (I'm only MVP)... If so, it'd be helpful to clarify that language in the FAQ. Thanks in advance for clarification!
My first companion fare code is about to expire and I've seen the discussion here about purchasing full (now economy, I guess) fares and simply changing the tickets at a later point in the year to effectively extend the expiration date, but with a round trip carted I still see language prior to checkout that suggests $125 change fee per ticket. Is the prior discussion assuming MVPG/75k status? (I'm only MVP)... If so, it'd be helpful to clarify that language in the FAQ. Thanks in advance for clarification!
Jun 3, 2019, 8:10 pm
#714
Join Date: Mar 2017
Location: British Columbia
Programs: AS MVPG100K, Marriott Marriott Titanium Elite, Hilton Gold
Posts: 7,263
Hey all,
My first companion fare code is about to expire and I've seen the discussion here about purchasing full (now economy, I guess) fares and simply changing the tickets at a later point in the year to effectively extend the expiration date, but with a round trip carted I still see language prior to checkout that suggests $125 change fee per ticket. Is the prior discussion assuming MVPG/75k status? (I'm only MVP)... If so, it'd be helpful to clarify that language in the FAQ. Thanks in advance for clarification!
My first companion fare code is about to expire and I've seen the discussion here about purchasing full (now economy, I guess) fares and simply changing the tickets at a later point in the year to effectively extend the expiration date, but with a round trip carted I still see language prior to checkout that suggests $125 change fee per ticket. Is the prior discussion assuming MVPG/75k status? (I'm only MVP)... If so, it'd be helpful to clarify that language in the FAQ. Thanks in advance for clarification!
James
Jun 3, 2019, 8:10 pm
#715
Join Date: Feb 2015
Location: Seattle
Programs: AS
Posts: 2,293
Hey all,
My first companion fare code is about to expire and I've seen the discussion here about purchasing full (now economy, I guess) fares and simply changing the tickets at a later point in the year to effectively extend the expiration date, but with a round trip carted I still see language prior to checkout that suggests $125 change fee per ticket. Is the prior discussion assuming MVPG/75k status? (I'm only MVP)... If so, it'd be helpful to clarify that language in the FAQ. Thanks in advance for clarification!
My first companion fare code is about to expire and I've seen the discussion here about purchasing full (now economy, I guess) fares and simply changing the tickets at a later point in the year to effectively extend the expiration date, but with a round trip carted I still see language prior to checkout that suggests $125 change fee per ticket. Is the prior discussion assuming MVPG/75k status? (I'm only MVP)... If so, it'd be helpful to clarify that language in the FAQ. Thanks in advance for clarification!
AS automatically brings up page with Lowest Fare. The change fee will not apply With full Y fare. I think the language is fare may have $125 change fee. In this case, it does not.
Jun 3, 2019, 9:31 pm
#716
Join Date: Apr 2009
Location: YYF/YLW
Programs: AA, DL, AS, VA, WS Silver
Posts: 5,951
Jun 6, 2019, 1:58 pm
#719
Join Date: Jun 2019
Posts: 2
Hello Folks,
My cousin had this code. I made a mistake of using my own credit card instead of her and she is not traveling as well. The booking went through and the tickets are confirmed. When I realized that I called Alaska Reservation Helpline (actually 2 times) to ask if I can update the CC. They said it's fine now since the booking is confirmed and cancelling it will take about 10 days to get my cousin's code active again. They also said it should not create any problems while boarding since it is really a reservation issue.
I also replied to their confirmation email with this.
Not sure if anyone faced it. I just hope that they don't cancel the tickets a week from now. I will report back if it is not already covered.
My cousin had this code. I made a mistake of using my own credit card instead of her and she is not traveling as well. The booking went through and the tickets are confirmed. When I realized that I called Alaska Reservation Helpline (actually 2 times) to ask if I can update the CC. They said it's fine now since the booking is confirmed and cancelling it will take about 10 days to get my cousin's code active again. They also said it should not create any problems while boarding since it is really a reservation issue.
I also replied to their confirmation email with this.
Not sure if anyone faced it. I just hope that they don't cancel the tickets a week from now. I will report back if it is not already covered.
Jun 6, 2019, 3:40 pm
#720
Join Date: Oct 2015
Location: Pacific Wonderland
Programs: ʙᴏɴᴠo̱ʏ Au, IHG Au, HH Dia, Nexus, Pilot FlyingJ Preferred
Posts: 5,336
Welcome to Flyertalk!
Same last name as your cousin? That seems to be how it's matched currently if the code holder isn't one of the travelers.
Same last name as your cousin? That seems to be how it's matched currently if the code holder isn't one of the travelers.