ANA (NH) Redemptions using VS Flying Club points - thread locked Sept 2022
#916
Join Date: Jan 2020
Posts: 10
Hello,
Has anyone had issues with getting VS to book an ANA flight that is showing as available on United?
Availability showed up on United 3 days ago and I've tried for the last 2 days to book with different agents, but they're both saying there's no availability. Anyone know how long the delay is?
Thanks,
Adrian
Has anyone had issues with getting VS to book an ANA flight that is showing as available on United?
Availability showed up on United 3 days ago and I've tried for the last 2 days to book with different agents, but they're both saying there's no availability. Anyone know how long the delay is?
Thanks,
Adrian
Which Flight?
#917
#919
Join Date: Mar 2016
Location: Cologne
Programs: FB Plat, IHG RA Spire, TK Elite+, HH Diamond, LH SEN, Marriott Titanium
Posts: 972
Jsut book 2 F from MUC - HND and return October 28th to 12th November
Woop!
Woop!
#920
Join Date: Jul 2010
Posts: 1,224
Can someone please remind me of the specifics - when searching United for flights to Japan on ANA - you need to find Business Saver fares with ANA, correct? Business Everyday fares with ANA work and other partners (or United) are not valid for this search?
Trying to book LAX to NRT/HND in early September in J - I might be too late for it
Thanks
Trying to book LAX to NRT/HND in early September in J - I might be too late for it
Thanks
#921
FlyerTalk Evangelist
Join Date: Jul 2011
Location: Tokyo
Programs: JAL Metal Card (OWE), SAS Eurobonus Gold (*G), Marriott Titanium (LTP), Tokyu Hotels Platinum
Posts: 21,173
Can someone please remind me of the specifics - when searching United for flights to Japan on ANA - you need to find Business Saver fares with ANA, correct? Business Everyday fares with ANA work and other partners (or United) are not valid for this search?
Trying to book LAX to NRT/HND in early September in J - I might be too late for it
Thanks
Trying to book LAX to NRT/HND in early September in J - I might be too late for it
Thanks
#923
FlyerTalk Evangelist
Join Date: Jul 2011
Location: Tokyo
Programs: JAL Metal Card (OWE), SAS Eurobonus Gold (*G), Marriott Titanium (LTP), Tokyu Hotels Platinum
Posts: 21,173
#924
Join Date: Dec 2017
Location: SFO/YYZ
Programs: AC 25K, AS MVP Gold, BA Bronze, UA Silver, Marriott Titanium, Hilton Diamond, Hyatt Globalist
Posts: 2,471
You will never see an ANA metal only itinerary on the UA website where there is a business everyday award available but not a saver award. If you see an itinerary with ANA that is only available at everyday level, it is because it has a UA segment with no saver space, in which case it cannot be booked with VS anyway.
#925
Join Date: Jul 2010
Posts: 1,224
Got it - which would not be ideal redemption due to the high number of miles needed
Got it...so literally on Flight Operated by ANA and Everyday Saver are the only place to check for award availability that can be booked via Flying Club (and ANA)?
Thanks again all
You will never see an ANA metal only itinerary on the UA website where there is a business everyday award available but not a saver award. If you see an itinerary with ANA that is only available at everyday level, it is because it has a UA segment with no saver space, in which case it cannot be booked with VS anyway.
Thanks again all
#926
Join Date: Dec 2019
Posts: 14
VS award cancellation question
Can you share how it works for cancelling a VS award flight? I have 2 F tickets booked for travel April 21-May 6th, but I'm starting to get concerned. Did they refund you the points and taxes and fees or do you have to just forego the taxes and fees and only get the points back?
#927
Join Date: Nov 2001
Location: Irvine, CA
Posts: 184
Can you share how it works for cancelling a VS award flight? I have 2 F tickets booked for travel April 21-May 6th, but I'm starting to get concerned. Did they refund you the points and taxes and fees or do you have to just forego the taxes and fees and only get the points back?
#928
FlyerTalk Evangelist
Join Date: Mar 2013
Programs: DL PM, MR Titanium/LTP, Hilton Diamond
Posts: 10,130
I called 1-800-862-8621, went through some prompts and said I wanted to cancel my trip to Japan because of coronavirus and provided my reference number. The points were refunded and immediately showed up in my VS account. They are going to process a refund for the taxes and fees and I should get an email in a week or two. Worst case is that I'm out $50/person as VS has a generous award cancellation policy.
Just a shame though -- love ANA and was looking forward to this trip (booked these tickets via VS 9-10 months ago)
#929
Join Date: Jan 2014
Posts: 104
Rumour has it that you are now able to book one-ways with ANA using Virgin miles. Has anyone managed this yet? Thanks
#930
Join Date: Jun 2018
Location: LAX/SFO
Programs: Hyatt Explorist, Hilton Diamond, Marriott Gold, Fortune Wings Club Gold
Posts: 358
It appears some VS agents did not know the policy that ANA is RT only and could be tricked into booking one-ways. ANA complained to VS, and now all VS agents will require you to book a round trip as required by long-standing policy.