ANA (NH) Redemptions using VS Flying Club points - thread locked Sept 2022
Mar 5, 2020, 11:21 am
#946
Join Date: Dec 2018
Location: Somewhere between BHX and HUY
Programs: Flying Blue Plat, Eurobonus Silver, ALL Gold
Posts: 1,674
Just going to point out that Japan is now a lot safer than most countries in the EU in terms of cases per inhabitant
Mar 5, 2020, 12:01 pm
#947
FlyerTalk Evangelist
Join Date: Mar 2013
Programs: DL PM, MR Titanium/LTP, Hilton Diamond
Posts: 10,130
Mar 6, 2020, 2:51 pm
#948
Join Date: Nov 2001
Location: Irvine, CA
Posts: 184
I still haven't received any part of my refund of taxes/fees but I did receive an email about a claim on my behalf. Will post an update when I get refunded
Mar 9, 2020, 1:49 am
#949
Join Date: Jan 2010
Posts: 126
VFC Reward Flight on ANA - Mixed Cabin
I'm looking at booking some flights on ANA using my Virgin miles. I know that you can only book a return using this method, not a one-way. However is it permissible to book mixed cabins? Out in J, back in F etc.?
Many thanks.
Many thanks.
Mar 9, 2020, 2:13 am
#950
FlyerTalk Evangelist
Join Date: Aug 2011
Location: Barcelona, London, on a plane
Programs: BA Silver, TK E+, AA PP, Hyatt Globalist, Marriott LT Plat, Hilton Diamond
Posts: 13,048
https://www.flyertalk.com/forum/virg...points-64.html
Yes, any other questions can be answered in the main thread...
Yes, any other questions can be answered in the main thread...
Mar 9, 2020, 2:21 am
#951
Join Date: Jan 2010
Posts: 126
Ah, thanks, sorry I did do a search but obviously not well enough.
Mar 12, 2020, 11:24 pm
#952
Join Date: Nov 2001
Location: Irvine, CA
Posts: 184
Mar 2 - I received a 'Received Your Claim' email
March 10 (early AM) - I received a 'Refund Confirmation' email with an attachment showing me the taxes/fees to be refunded
March 12 (late PM) - The funds had posted on my Credit Card (same one I used when I booked the reservation)
I received the full amount of taxes/fees refunded. They did not charge me $50/person.
Mar 15, 2020, 10:20 am
#953
Join Date: Feb 2013
Location: New York, NY
Posts: 61
JFK-NRT, BKK-JFK possible booking F thru Virgin Atlantic?
Looking to book an F award seat thru VA next year JFK - NRT and the return BKK - JFK.
Does anyone think it would be possible to book this route thru Virgin Atlantic?
Thanks!
Does anyone think it would be possible to book this route thru Virgin Atlantic?
Thanks!
Mar 15, 2020, 12:17 pm
#954
FlyerTalk Evangelist
Join Date: Aug 2011
Location: Barcelona, London, on a plane
Programs: BA Silver, TK E+, AA PP, Hyatt Globalist, Marriott LT Plat, Hilton Diamond
Posts: 13,048
AFAIK you also need to book the TYO/BKK element as a return, not a one-way as part of an open jaw.
Mar 17, 2020, 11:42 am
#955
Join Date: Feb 2014
Location: ±38,000 feet
Programs: LH HON, BA GGL, AF Plat, EK Plat
Posts: 6,428
If i book a return F fra-hnd-lhr AND mid trip need to change the date of HND-LHR is that allowed?
Mar 20, 2020, 6:55 pm
#957
Join Date: Jul 2014
Posts: 65
Hello,
I was due to fly on 11th April from Frankfurt to Tokyo with ANA (booked with Virgin Flying club miles).
From looking at the ANA website, it appears this route has been cancelled, but I haven't received notice from Virgin / ANA as of yet.
Do Virgin/ANA have to offer alternative dates or can they provide a refund of points/tax?
Ideally, I would still like to travel in March 2021, but wanted to know if they do offer alternative dates, are these restricted to normal award availability?
Thanks,
I was due to fly on 11th April from Frankfurt to Tokyo with ANA (booked with Virgin Flying club miles).
From looking at the ANA website, it appears this route has been cancelled, but I haven't received notice from Virgin / ANA as of yet.
Do Virgin/ANA have to offer alternative dates or can they provide a refund of points/tax?
Ideally, I would still like to travel in March 2021, but wanted to know if they do offer alternative dates, are these restricted to normal award availability?
Thanks,
Mar 20, 2020, 6:58 pm
#958
Join Date: Jul 2014
Posts: 65
Reward flights - ANA (Virgin Flying Club)
Hello,
I'm booked to fly from Frankfurt to Tokyo on 11th April 2019.
From looking on the ANA website, this route has been suspended but I have not received any notification from Virgin / ANA as of yet.
Do Virgin/ANA have to offer alternative dates or can they just refund the points/tax?
I would still like to travel in early April 2021, but wanted to know if they do offer alternative dates, are these restricted to normal award availability or is it more flexible in situations like this?
Thanks,
EDIT - I believe Virgin open up reward seats 331 days (14th Feb 2021) out compared with ANA being 355 days (10th Mar 2021) if that changes anything?
I'm booked to fly from Frankfurt to Tokyo on 11th April 2019.
From looking on the ANA website, this route has been suspended but I have not received any notification from Virgin / ANA as of yet.
Do Virgin/ANA have to offer alternative dates or can they just refund the points/tax?
I would still like to travel in early April 2021, but wanted to know if they do offer alternative dates, are these restricted to normal award availability or is it more flexible in situations like this?
Thanks,
EDIT - I believe Virgin open up reward seats 331 days (14th Feb 2021) out compared with ANA being 355 days (10th Mar 2021) if that changes anything?
Mar 20, 2020, 7:03 pm
#959
FlyerTalk Evangelist
Join Date: Jul 2011
Location: Tokyo
Programs: JAL Metal Card (OWE), SAS Eurobonus Gold (*G), Marriott Titanium (LTP), Tokyu Hotels Platinum
Posts: 21,169
Hello,
I was due to fly on 11th April from Frankfurt to Tokyo with ANA (booked with Virgin Flying club miles).
From looking at the ANA website, it appears this route has been cancelled, but I haven't received notice from Virgin / ANA as of yet.
Do Virgin/ANA have to offer alternative dates or can they provide a refund of points/tax?
Ideally, I would still like to travel in March 2021, but wanted to know if they do offer alternative dates, are these restricted to normal award availability?
Thanks,
I was due to fly on 11th April from Frankfurt to Tokyo with ANA (booked with Virgin Flying club miles).
From looking at the ANA website, it appears this route has been cancelled, but I haven't received notice from Virgin / ANA as of yet.
Do Virgin/ANA have to offer alternative dates or can they provide a refund of points/tax?
Ideally, I would still like to travel in March 2021, but wanted to know if they do offer alternative dates, are these restricted to normal award availability?
Thanks,
Certainly you can get a refund for a cancelled flight. If you try to rebook they are going to be looking for award availability as the cancellation is more than two weeks in advance.
Mar 20, 2020, 7:07 pm
#960
Join Date: Jul 2014
Posts: 65
As your ticket is issued by Virgin, they should be the ones notifying you of the cancellation, they hold the ticket and are responsible for the communication and ticket management.
Certainly you can get a refund for a cancelled flight. If you try to rebook they are going to be looking for award availability as the cancellation is more than two weeks in advance.
Certainly you can get a refund for a cancelled flight. If you try to rebook they are going to be looking for award availability as the cancellation is more than two weeks in advance.
Or do they still only have to look at award availability? I'm trying to avoid the hassle of trying to find award seats again for travel in April 2021 (when they are released 331 days prior)