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Old Jan 6, 2014, 8:28 am
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: serfty
Per the US Airways website:
http://www.usairways.com/en-US/dividendmiles/preferred/upgrades.html

Upgrade notification
We send you an email the first time we try for an upgrade – no need to call. We'll continue to check for upgrades throughout the day and send follow up emails if we change your upgrade status – right up until 24 hours before your flight. If we're unable to upgrade your reservation up to 24 hours prior to departure, we'll process your upgrades when you check in online or at the airport (if they become available).

To be placed on the standby list choose the 'Add to standby list' link when you check in online. You'll only see the option to add yourself to the standby list if all passengers in your reservation are Preferred. If you're traveling with a companion, request that you and your companion be placed on the standby list at the airport.

Please check your Dividend Miles account to make sure we have your current email address.

Preferred upgrade priority – advance travel dates
When you purchase a full fare (Y or B class) economy ticket, you are eligible for an instant upgrade to First Class. After your reservation is ticketed, we will automatically attempt to upgrade you around the clock until a seat becomes available. We prioritize full fare economy tickets over all other fares.

If you book a discount fare (any fare other than Y or B class), we prioritize your upgrade by Preferred level and within each Preferred level, by the number of Preferred-qualifying miles you've flown on US Airways and US Airways Express operated flights in the last 12 months. We begin processing upgrades for all discount fares at either 7, 4, 3 or 2 days prior to departure, depending on Preferred level.

If we are unable to confirm an upgrade during our automated process, we'll try again when you check in for your flight. If seats are not available when you check in online, you can choose to be placed on the standby list.

To be placed on the standby list select the 'Add to standby list' link when checking in online. All passengers in your reservation must have Preferred status to have this option displayed at check in. If you are traveling with a companion, request that you and your companion be placed on the standby list at the airport.


Preferred upgrade priority – day of departure
•If we're unable to confirm an upgrade seat for you prior to departure, you may request an upgrade when you check in.
•Once check-in for a flight has begun, priority will be based upon Preferred level and then upon earliest check-in.
•Please advise the gate agent at the airport if you're traveling with a companion.

If no First Class seats are open when you check in at the airport, you'll have the option to be added to the standby list, but you must be the only person listed in your reservation.
If there are multiple Preferred members in one reservation, you must ask to have your reservation separated at the airport.
If you're traveling with a non-Preferred member, you will also need to have your reservation separated at the airport; however, your companion will no longer be eligible for a complimentary upgrade.

Companion upgrades
One non-Preferred traveling companion can upgrade when traveling on the same reservation as a Preferred member with a qualifying paid ticket. The companion will be upgraded at the same time as the Preferred member.




more info to add? click, "Edit Wikipost," and make the changes @:-)

Prior thread can be found here:
US Automatic Upgrades (Elite)
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US Automatic Upgrades (elite) [MASTER THREAD 2014]

 
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Old Mar 27, 2014, 9:32 am
  #151  
 
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Originally Posted by blueheronNC
My origin only has US flights to the three hubs (PHX, CLT and PHL). The only way that would happen (not sure if this is even possible) is if someone were connecting in on a Star Alliance carrier which allowed them to check into the US leg before T-24.
The prior leg could be US too though, right? Just guessing your origin is SFO, someone could be flying LAX-SFO-PHL and was able to check in for both legs as soon as the LAX-SFO leg was T-24.
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Old Mar 27, 2014, 10:04 am
  #152  
 
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That is what I meant. Unless there are no flights in to that airport before your flight, there is a chance someone on your flight is coming in on that flight. I guess that is possible at a very small airport.
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Old Mar 27, 2014, 10:06 am
  #153  
 
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Originally Posted by AlphaTango
The prior leg could be US too though, right? Just guessing your origin is SFO, someone could be flying LAX-SFO-PHL and was able to check in for both legs as soon as the LAX-SFO leg was T-24.
LAX-SFO wouldn't be on US, so the only way that would work is if they had flown another carrier LAX-SFO (such as on UA) and that carrier checked them in for the US leg as well before T-24. I've never combined carriers like this with US as the second leg so I don't know how it works.
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Old Mar 27, 2014, 1:47 pm
  #154  
 
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Any outstation can become a connecting point if you construct the route correctly.

I have a trip in a couple weeks where I will end up connecting ALB-DCA-IND-PHX with an overnight in IND which the US website is showing as a layover. Needed to spend the day in DC before being in PHX first thing the next morning and the direct flights DCA-PHX were not combinable with the rest of my itinerary.

In this case I should be able to check approx T-48 before the IND-PHX flight.
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Old Mar 27, 2014, 8:49 pm
  #155  
 
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I'm within T-24, and one seat in F is now showing as available for booking (on the make reservations page). It's also showing "1" available in F on the mobile upgrades list. However, that same seat is showing as unavailable under the "re-checkin online" trick.

Do I just have to keep circling back in hopes it translates over to the OLCI interface, or is this something where a call to the CP desk would allow me to jump the queue?

EDIT: just called CP desk and they said it's only available for purchase, not upgrade (and we're talking about more like T-14 at this point). That's pretty amazing.

Last edited by blueheronNC; Mar 27, 2014 at 9:00 pm
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Old Mar 29, 2014, 2:56 am
  #156  
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Originally Posted by blueheronNC
EDIT: just called CP desk and they said it's only available for purchase, not upgrade (and we're talking about more like T-14 at this point). That's pretty amazing.
NO it's not, just because a seat is available doesn't mean that its open as upgrade seat....
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Old Apr 15, 2014, 2:55 pm
  #157  
 
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Chairman - T minus 7: where is my upgrade?

This morning I received the upgrade not yet available for my upcoming trip next week.

I looked at the flights; row 1 is occupied and everything else open.

That's 12 our of 16 seats in First Class open, and I as a chairman can not clear an upgrade.

Something does not smell right.

Anyone else see upgrades not clearing/processing as expected?

Thanks.
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Old Apr 15, 2014, 2:59 pm
  #158  
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Originally Posted by rebadc
This morning I received the upgrade not yet available for my upcoming trip next week.

I looked at the flights; row 1 is occupied and everything else open.

That's 12 our of 16 seats in First Class open, and I as a chairman can not clear an upgrade.

Something does not smell right.

Anyone else see upgrades not clearing/processing as expected?

Thanks.
Firstly, I took the liberty of merging your post into our existing thread dedicated to this topic.

Secondly, how many seats are available for upgrade?
A good way to tell is to do an award booking for your flight(s). If there is available in the First-Low bucket, chances are high there is availability.

Some routes (generally popular routes, where pax might actually buy US F), won't have anything available for upgrade right way--some not until 1-2 days before departure.
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Old Apr 15, 2014, 3:00 pm
  #159  
 
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Originally Posted by rebadc
This morning I received the upgrade not yet available for my upcoming trip next week.

I looked at the flights; row 1 is occupied and everything else open.

That's 12 our of 16 seats in First Class open, and I as a chairman can not clear an upgrade.

Something does not smell right.

Anyone else see upgrades not clearing/processing as expected?

Thanks.
They've been holding seats much longer, usually 3-5 days out it seems.
heyeaglefn is offline  
Old Apr 15, 2014, 4:19 pm
  #160  
 
Join Date: Mar 2010
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Originally Posted by rebadc
This morning I received the upgrade not yet available for my upcoming trip next week.

I looked at the flights; row 1 is occupied and everything else open.

That's 12 our of 16 seats in First Class open, and I as a chairman can not clear an upgrade.

Something does not smell right.

Anyone else see upgrades not clearing/processing as expected?

Thanks.
Seems fairly normal to me. If you don't get the upgrade at T-4, I would be surprised.
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Old Apr 15, 2014, 7:10 pm
  #161  
 
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Originally Posted by apeortdz
Seems fairly normal to me. If you don't get the upgrade at T-4, I would be surprised.
Yeah, I've noticed a few of those. Just got email today clearing upgrade for a couple segments on Saturday, for example, when I was getting "not available yet" at T-7.
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Old Apr 15, 2014, 7:56 pm
  #162  
 
Join Date: Jun 2007
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Originally Posted by apeortdz
Seems fairly normal to me. If you don't get the upgrade at T-4, I would be surprised.
^

I very, very rarely clear at T-7, and almost always clear at T-4. It's been like that for me for over a year now.
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Old Apr 16, 2014, 8:11 pm
  #163  
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Originally Posted by hginPHL
^

I very, very rarely clear at T-7, and almost always clear at T-4. It's been like that for me for over a year now.
On what route/s?
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Old Apr 16, 2014, 9:11 pm
  #164  
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Originally Posted by FlightNurse
On what route/s?
This has also been my experience on most every route, unless it's a truly off peak time (Tuesday midday, Saturday afternoon/evening, Sunday morning except eastbound transcons spring to mind) and the F cabin is wide open.

Nonetheless, it's extremely rare for me to not be upgraded. They just haven't normally been releasing any upgrades until T-4.
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Old Apr 17, 2014, 12:36 am
  #165  
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Originally Posted by phlwookie
This has also been my experience on most every route, unless it's a truly off peak time (Tuesday midday, Saturday afternoon/evening, Sunday morning except eastbound transcons spring to mind) and the F cabin is wide open.

Nonetheless, it's extremely rare for me to not be upgraded. They just haven't normally been releasing any upgrades until T-4.
It has been hit and miss for me, been flying PHX-SEA and my upgrades clear at the T-7 mark. I have a PHX-YVR and my upgrade has not cleared and this flight is in T-5 days, flight shows 3 seats open.
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