2012 Changes to MoveUp Program [master thread]
#121
Join Date: Mar 2013
Location: SEA
Posts: 3,955
Does MoveUp allow you to move to an earlier connecting flight even if you take the same originating flight? Right now I'm scheduled for a five (!) - hour layover in CLT, and as appealing as the US Airways Club screw-top wine sounds, there are two earlier connecting flights to my destination. And if MoveUp does allow for this, will the agent at my origin city be able to apply MoveUp right then and there, or will I have to wait until CLT and find a ticket agent there?
Try at the airport on your outbound. I believe it's allowed, but if one agent says no, try for another if it's a big airport. Worst case, try again at CLT with the agent in the club. Worst worst case, call the Preferred desk from the club at CLT, but I believe they can't do anything because the flight has been released to the airport and MoveUp has to be done at the airport.
#122
Join Date: Sep 2011
Posts: 305
The rule is same start and end point, same number of connections. I'm not sure if you have to connect through the same airport, though it sounds like you're doing that anyway at CLT.
Try at the airport on your outbound. I believe it's allowed, but if one agent says no, try for another if it's a big airport. Worst case, try again at CLT with the agent in the club. Worst worst case, call the Preferred desk from the club at CLT, but I believe they can't do anything because the flight has been released to the airport and MoveUp has to be done at the airport.
Try at the airport on your outbound. I believe it's allowed, but if one agent says no, try for another if it's a big airport. Worst case, try again at CLT with the agent in the club. Worst worst case, call the Preferred desk from the club at CLT, but I believe they can't do anything because the flight has been released to the airport and MoveUp has to be done at the airport.
#123
Join Date: Aug 2010
Programs: AA EXP: : SPG Plat; HH Gold
Posts: 239
Don't be afraid to ask at the Special Services desk - i was given this hint by the gate agent who couldn't process my request. I had already tried the club who sent me to the GA.
Bottom line, as silly as it is, there are a variety of different folks who you can ask for assistance and they all can provide help at different times.
Bottom line, as silly as it is, there are a variety of different folks who you can ask for assistance and they all can provide help at different times.
#124
Join Date: May 2008
Posts: 535
To answer my own question, the kiosk did not offer Move Up with two people in the same reservation. I went to the F line and the agent there took care of us, although it took a few minutes as she had to adjust the reservation manually instead of the normal Move Up entry.
#125
Join Date: Jul 2010
Programs: DL DM
Posts: 765
Catching an earlier flight
Hi All, I have a cheap Y one way from PHL-LAS coming up. Have never flown US Airways. I may finish my meetings in PHL earlier, what is the US Airways policy if I roll up to the airport early in the hope of getting on an earlier flight?
Would be good to know as I won't waste my time if they don't allow.
Thanks,
Irubi
Would be good to know as I won't waste my time if they don't allow.
Thanks,
Irubi
#126
Join Date: Apr 2004
Posts: 1,614
Hi All, I have a cheap Y one way from PHL-LAS coming up. Have never flown US Airways. I may finish my meetings in PHL earlier, what is the US Airways policy if I roll up to the airport early in the hope of getting on an earlier flight?
Would be good to know as I won't waste my time if they don't allow.
Thanks,
Irubi
Would be good to know as I won't waste my time if they don't allow.
Thanks,
Irubi
#128
Join Date: Aug 2006
Location: IAD
Programs: DL-Silver; BA-Bronze
Posts: 1,162
From the website:
We allow you to move up to an earlier flight on the day of departure. You must be at the airport to MoveUp. The MoveUp fee is $75 for flights within the United States, Latin America, the Caribbean and Canada. It's $150 to move up on flights to/from Europe, Israel and/or South America.
You can MoveUp for $75/$150 if the flight is:
Within 6 hours of your original scheduled departure
On the same day with the same number of stops
We waive the MoveUp fee for Dividend Miles Preferred members. However, the same rules apply: the flight must be within 6 hours of your original scheduled departure, and on the same day with the same number of stops.
You can MoveUp for $75/$150 if the flight is:
Within 6 hours of your original scheduled departure
On the same day with the same number of stops
We waive the MoveUp fee for Dividend Miles Preferred members. However, the same rules apply: the flight must be within 6 hours of your original scheduled departure, and on the same day with the same number of stops.
#129
Join Date: Apr 2006
Location: High Point, NC
Programs: None
Posts: 9,171
There are two options depending on whether seats are available - the MoveUp program if there are open seats and stand-by if there aren't available seats (no fee for stand-by). For stand-by just go to the departure gate of the earlier flight and ask to be put on the stand-by list. You're hoping that no-shows or misconnects will result in a seat being available for you.
Jim
Jim
#130
Join Date: Jul 2010
Programs: DL DM
Posts: 765
There are two options depending on whether seats are available - the MoveUp program if there are open seats and stand-by if there aren't available seats (no fee for stand-by). For stand-by just go to the departure gate of the earlier flight and ask to be put on the stand-by list. You're hoping that no-shows or misconnects will result in a seat being available for you.
Jim
Jim
Irubi
#131
Join Date: Jan 2011
Location: Northern Virginia
Programs: UA Gold, AA PLT, Hertz PC, Marriott Gold
Posts: 107
I'm looking at flights coming back from DUB to DCA, and the DUB-(PHL)-BOS/BOS-DCA is over $100 cheaper than the DUB-PHL/PHL-DCA. Is it at all possibly to move to the PHL-DCA flight when I'm in the middle of a direct flight? I would technically not be changing the number of segments as DUB-BOS is booked as a direct flight (US723) and I will have any checked bags as I have to pick them up for customs. I would be attempting this at the service desk before rechecking my bags.
Don't get me started on how DUB-BOS is considered a direct flight when DUB-PHL is on a 767 and PHL-BOS is on a E190. How do the even assign seats? The seat map doesn't come up which is understandable.
Don't get me started on how DUB-BOS is considered a direct flight when DUB-PHL is on a 767 and PHL-BOS is on a E190. How do the even assign seats? The seat map doesn't come up which is understandable.
Last edited by branston; Apr 15, 2013 at 10:38 pm
#132
Join Date: May 2008
Posts: 535
I'm looking at flights coming back from DUB to DCA, and the DUB-(PHL)-BOS/BOS-DCA is over $100 cheaper than the DUB-PHL/PHL-DCA. Is it at all possibly to move to the PHL-DCA flight when I'm in the middle of a direct flight? I would technically not be changing the number of segments as DUB-BOS is booked as a direct flight (US723) and I will have any checked bags as I have to pick them up for customs. I would be attempting this at the service desk before rechecking my bags.
Don't get me started on how DUB-BOS is considered a direct flight when DUB-PHL is on a 767 and PHL-BOS is on a E190. How do the even assign seats? The seat map doesn't come up which is understandable.
Don't get me started on how DUB-BOS is considered a direct flight when DUB-PHL is on a 767 and PHL-BOS is on a E190. How do the even assign seats? The seat map doesn't come up which is understandable.
#133
Join Date: Dec 2012
Location: PHL
Programs: AA Plat, MR AMB + (LTT) , Hertz PC, UA Silver, HH Gold
Posts: 265
Move up Possible???
So right now I have a return flight booked. IAH-CLT-PHL 5:30pm departure.
I called and tried to get on the direct flight IAH-PHL at 6:15am.
Ive looked it up on KVS and their are still plenty of seats available. When I called US, they quoted me a fee $345.
Now im wondering if I just showup at 545 AM you think i got a shot of them letting me get on the plane since its half empty? It just sucks becasue if I get there and im wrong, im sitting at the airport until 2 when there is another direct flight.
I called and tried to get on the direct flight IAH-PHL at 6:15am.
Ive looked it up on KVS and their are still plenty of seats available. When I called US, they quoted me a fee $345.
Now im wondering if I just showup at 545 AM you think i got a shot of them letting me get on the plane since its half empty? It just sucks becasue if I get there and im wrong, im sitting at the airport until 2 when there is another direct flight.
#134
Join Date: Jul 2011
Location: ONT
Programs: AA Gold, WN A-, UA S, HH ♦, IHG Spire, Hertz Prez O, TSA Disparager
Posts: 2,159
Negative Tom. US changed its move up policy last year.
#135
Join Date: Jun 2007
Location: PHL
Programs: US CP/AA EXP, HHonors Diamond, Marriott PLT, National Exec Elite, Avis 1st
Posts: 490
I may be wrong, but from what I understand, they no longer allow you to "move up" from a flight with a connection to a non-stop flight.
I used to do this all the time when the rates for PHL-BOS were outrageous, by booking a flight PHL-LGA/DCA-BOS and then "moving up" to a direct flight.
It doesn't really make sense if there are seats available since you would be freeing up a seat for sale on two flights, and taking up an unsold seat on one flight, but I think you are probably out of luck.
You could probably move up though to another flight with a connection though, but it would have to be within 6 hours of your original flight time.
Also, just keep in mind that the counter at IAH in the early morning can be somewhat of a zoo, with flights to PHL, CLT and PHX all leaving pretty close to one another.
I used to do this all the time when the rates for PHL-BOS were outrageous, by booking a flight PHL-LGA/DCA-BOS and then "moving up" to a direct flight.
It doesn't really make sense if there are seats available since you would be freeing up a seat for sale on two flights, and taking up an unsold seat on one flight, but I think you are probably out of luck.
You could probably move up though to another flight with a connection though, but it would have to be within 6 hours of your original flight time.
Also, just keep in mind that the counter at IAH in the early morning can be somewhat of a zoo, with flights to PHL, CLT and PHX all leaving pretty close to one another.
Last edited by hginPHL; May 1, 2013 at 8:15 pm Reason: correction.