2012 Changes to MoveUp Program [master thread]
#136
Join Date: Dec 2012
Location: PHL
Programs: AA Plat, MR AMB + (LTT) , Hertz PC, UA Silver, HH Gold
Posts: 265
Yea I was really hoping for a sympathetic ticket counter who will just do it for me.
#137
Join Date: Dec 2012
Location: PHL
Programs: AA Plat, MR AMB + (LTT) , Hertz PC, UA Silver, HH Gold
Posts: 265
Update:
They tried to do it, but my fare class prevented them fro mre-issuing me a ticket or something like that.
They tried to do it, but my fare class prevented them fro mre-issuing me a ticket or something like that.
#138
Join Date: May 2008
Posts: 535
Hopefully when the new AA comes around, they'll go to the AA policy. Changes allowed within 24 hours, make the change online (or phone, or kiosk, or agent), $75 (waived for Advantage Gold and higher). Easy, affordable, can be done without an agent so shorter wait times.
http://www.aa.com/i18n/utility/sameDayTravel.jsp
http://www.aa.com/i18n/utility/sameDayTravel.jsp
#139
Join Date: Apr 2004
Location: BOS
Programs: Marriott LTG, HHonors Diamond, Nat'l Exec
Posts: 3,581
I used to do this all the time when the rates for PHL-BOS were outrageous, by booking a flight PHL-LGA/DCA-BOS and then "moving up" to a direct flight.
It doesn't really make sense if there are seats available since you would be freeing up a seat for sale on two flights, and taking up an unsold seat on one flight, but I think you are probably out of luck.
It doesn't really make sense if there are seats available since you would be freeing up a seat for sale on two flights, and taking up an unsold seat on one flight, but I think you are probably out of luck.
#140
Join Date: Apr 2004
Location: BOS
Programs: Marriott LTG, HHonors Diamond, Nat'l Exec
Posts: 3,581
Hopefully when the new AA comes around, they'll go to the AA policy. Changes allowed within 24 hours, make the change online (or phone, or kiosk, or agent), $75 (waived for Advantage Gold and higher). Easy, affordable, can be done without an agent so shorter wait times.
http://www.aa.com/i18n/utility/sameDayTravel.jsp
http://www.aa.com/i18n/utility/sameDayTravel.jsp
#141
Join Date: Jun 2007
Location: PHL
Programs: US CP/AA EXP, HHonors Diamond, Marriott PLT, National Exec Elite, Avis 1st
Posts: 490
However, that wasn't really my point. I was just trying to help the OP.
#142
Join Date: Apr 2004
Location: BOS
Programs: Marriott LTG, HHonors Diamond, Nat'l Exec
Posts: 3,581
The PHL-BOS fares are no longer $1200 RT as they were back then. And, after they changed the policy, and the prices were still around $1200, I opted for Amtrak. So indeed for a while US did lose money on my weekly trips to Boston.
However, that wasn't really my point. I was just trying to help the OP.
However, that wasn't really my point. I was just trying to help the OP.
In any case, though, I suspect the reason for the change was that enough people were doing just that to have an effect on revenue. Likewise, I suspect the four hour window was picked to prevent people from buying redeye tickets and moving up -- as there are very rarely non-overnight itineraries that depart <4h before a redeye.
#143
Join Date: Sep 2001
Location: Washington, DC
Programs: UA Plat MM, AA Gold, Hyatt Explorist, Hilton Gold, IHG Plat, Marriott Titanium Elite
Posts: 5,015
I may be wrong, but from what I understand, they no longer allow you to "move up" from a flight with a connection to a non-stop flight.
I used to do this all the time when the rates for PHL-BOS were outrageous, by booking a flight PHL-LGA/DCA-BOS and then "moving up" to a direct flight.
It doesn't really make sense if there are seats available since you would be freeing up a seat for sale on two flights, and taking up an unsold seat on one flight, but I think you are probably out of luck.
You could probably move up though to another flight with a connection though, but it would have to be within 6 hours of your original flight time.
Also, just keep in mind that the counter at IAH in the early morning can be somewhat of a zoo, with flights to PHL, CLT and PHX all leaving pretty close to one another.
I used to do this all the time when the rates for PHL-BOS were outrageous, by booking a flight PHL-LGA/DCA-BOS and then "moving up" to a direct flight.
It doesn't really make sense if there are seats available since you would be freeing up a seat for sale on two flights, and taking up an unsold seat on one flight, but I think you are probably out of luck.
You could probably move up though to another flight with a connection though, but it would have to be within 6 hours of your original flight time.
Also, just keep in mind that the counter at IAH in the early morning can be somewhat of a zoo, with flights to PHL, CLT and PHX all leaving pretty close to one another.
#144
Join Date: May 2008
Posts: 535
Can you move up from a "direct" flight where the only thing the two connecting segments have in common is the flight number? I have to change planes in PHX from an A321 to a 757-200, yet both segments have the same flight number even though I have two separate boarding passes with different seat numbers! The Move Up webpage says you must change on the same day with the same number of stops. Nothing is mentioned about having different flight numbers.
#145
Join Date: Sep 2001
Location: Washington, DC
Programs: UA Plat MM, AA Gold, Hyatt Explorist, Hilton Gold, IHG Plat, Marriott Titanium Elite
Posts: 5,015
It's a real change of planes, and technically a direct flight. I don't question that is their policy, but the webpage mentions "same number of stops", not how the flight is marketed. So I may not be successful but I am still going to give it a try in the hope that a sympathetic ticket agent will override the computer as sometimes happens (by using IRROPS procedures). I have nothing to lose.
#146
Join Date: Apr 2006
Location: High Point, NC
Programs: None
Posts: 9,171
It sounds like you may be going to Hawaii after the PHX segment. If so, that's technically a change of gage flight and not a direct flight. A true direct flight is almost certainly a domestic flight (N America excepting AK and HI) that happens to have a stop while having the same flight number. Most times a change of planes isn't required, although maintenance or weather/ATC needs may change that.
Most times, a change of gage won't get you to your destination earlier since many of the change of gage destinations (mostly TATL) only have one flight per day. The entire purpose of MoveUp is to get passengers to their destination sooner without incurring normal ticket change fees.
Jim
Most times, a change of gage won't get you to your destination earlier since many of the change of gage destinations (mostly TATL) only have one flight per day. The entire purpose of MoveUp is to get passengers to their destination sooner without incurring normal ticket change fees.
Jim
#147
Join Date: Sep 2001
Location: Washington, DC
Programs: UA Plat MM, AA Gold, Hyatt Explorist, Hilton Gold, IHG Plat, Marriott Titanium Elite
Posts: 5,015
It sounds like you may be going to Hawaii after the PHX segment. If so, that's technically a change of gage flight and not a direct flight. A true direct flight is almost certainly a domestic flight (N America excepting AK and HI) that happens to have a stop while having the same flight number. Most times a change of planes isn't required, although maintenance or weather/ATC needs may change that.
Most times, a change of gage won't get you to your destination earlier since many of the change of gage destinations (mostly TATL) only have one flight per day. The entire purpose of MoveUp is to get passengers to their destination sooner without incurring normal ticket change fees.
Jim
Most times, a change of gage won't get you to your destination earlier since many of the change of gage destinations (mostly TATL) only have one flight per day. The entire purpose of MoveUp is to get passengers to their destination sooner without incurring normal ticket change fees.
Jim
#148
Join Date: Apr 2006
Location: High Point, NC
Programs: None
Posts: 9,171
No, you're on a direct flight - same flight number but a stop (and plane change in your case) between origin and destination. It's just somewhat strange that there would be a scheduled plane change given the purpose of having direct flights. Changing planes on direct flights is usually due to unusual situations. In your case it doesn't matter that the 757 is larger than the A320 - either is suitable for PHX-SFO.
It's technically not a change of gage, since the change of planes isn't necessitated because one can't do the overwater segment (which you don't have). An A321 to PHL then an A330 to Europe would be a change of gage if the flight number remained the same.
MoveUp would be what you want, although I haven't kept up with the latest changes that much so don't know if you can change connecting points. At the least you'd need a confirm-able seat on both new segments - confirming a seat on one segment wouldn't work.
Jim
It's technically not a change of gage, since the change of planes isn't necessitated because one can't do the overwater segment (which you don't have). An A321 to PHL then an A330 to Europe would be a change of gage if the flight number remained the same.
MoveUp would be what you want, although I haven't kept up with the latest changes that much so don't know if you can change connecting points. At the least you'd need a confirm-able seat on both new segments - confirming a seat on one segment wouldn't work.
Jim
Last edited by BoeingBoy; May 7, 2013 at 8:56 am
#149
Join Date: Sep 2001
Location: Washington, DC
Programs: UA Plat MM, AA Gold, Hyatt Explorist, Hilton Gold, IHG Plat, Marriott Titanium Elite
Posts: 5,015
Turns out you were wrong. The gate agent had no problem moving me up to a flight today that gives me two segments with different flight numbers (instead of two segments with the same flight number) - this time the flights required a plane change in CLT instead of PHX. I didn't even have to push the issue - he just typed away for 3 minutes and handed me two new BPs. I land 3 hours earlier than under the prior itinerary. So if you have an actual plane change, this works even if you are going from a single flight number to two different flight numbers.
#150
Join Date: Apr 2006
Location: High Point, NC
Programs: None
Posts: 9,171
With US, there are generally two rules - what the policy says and what an understanding agent is willing to do despite the policy. Hence the oft repeated wisdom here - if you don't get what you want from one agent (res, ticket counter, gate) ask another agent.
Jim
Jim