First class on regional jets
Oct 22, 2011, 10:40 pm
#152
FlyerTalk Evangelist
Join Date: Feb 2005
Location: PHX & AGP
Programs: AA Lifetime PLT, Bonvoy Lifetime Titanium, Hilton Gold
Posts: 11,463
Oct 23, 2011, 4:38 am
#153
Join Date: Jul 2010
Location: PHL
Programs: Hyatt Globalist, Hilton Diamond, AA Gold, FB Gold, ITA Volare Executive
Posts: 3,294
10/20/2011:
1000p - 1140p
DCA - IND US 3495
Gate agent told me he was moving my seat to 1F (I'm a Silver) and the FA told us even though we were in first class (there were maybe 5 of us out of 9 seats) it wasn't really first class until 11/01/11. Weird paying for the wine and the trail mix while in first class. The cabin is very nice looking and just in such great shape. The new first class seats are excellent.
Also someone (dispatch?) called the DCA gate agent and they held the plane at the gate until an inbound ??-DCA Chairman's arrived late for the transfer to US 3495 - we left the gate around 1010p.
1000p - 1140p
DCA - IND US 3495
Gate agent told me he was moving my seat to 1F (I'm a Silver) and the FA told us even though we were in first class (there were maybe 5 of us out of 9 seats) it wasn't really first class until 11/01/11. Weird paying for the wine and the trail mix while in first class. The cabin is very nice looking and just in such great shape. The new first class seats are excellent.
Also someone (dispatch?) called the DCA gate agent and they held the plane at the gate until an inbound ??-DCA Chairman's arrived late for the transfer to US 3495 - we left the gate around 1010p.
Anyhow, after this all shakes out, this should be good. I always like the E170s and E175s, even without FC, and the "bulkhead" (row 4 now) looked nice enough for when upgrades don't clear.
Oct 23, 2011, 7:08 am
#154
Join Date: Jun 2010
Location: CT USA
Programs: US CP, Hertz Pres Cir, HH Dia, Marriott Gold
Posts: 66
Flew PHL to CHS on the 18th. Everything was great...love that there are now more aircraft with great A seats (especially 2A). Now the 190s have company. Got snack, drinks, and great service.
Oct 23, 2011, 7:27 am
#155
Join Date: Feb 2011
Location: PWM/MHT/BOS
Programs: UA (lame duck)1K, US Plat,HHonors Diamond, PC Plat, SPG Plat, MR Platinum
Posts: 605
cew84 you're attention to service and acknowledgement of FF's importance to US on this thread is impressive!
If I experienced that attitude throughout US (particularly in PHL)I'd be switching my FF allegiance from UACO over to US today.
The F in these birds is impressive and as a short-hauler with 120+ segments on UACO and US each year flying about 50-60 (and having to walk past those seats on several flights already is very depressing as a *G) of them on US it may even make me take a 2nd look if the UACO merger process gets ugly next year.
If I experienced that attitude throughout US (particularly in PHL)I'd be switching my FF allegiance from UACO over to US today.
The F in these birds is impressive and as a short-hauler with 120+ segments on UACO and US each year flying about 50-60 (and having to walk past those seats on several flights already is very depressing as a *G) of them on US it may even make me take a 2nd look if the UACO merger process gets ugly next year.
Oct 23, 2011, 9:34 am
#157
Join Date: Sep 2007
Location: The views I express here are not necessarily supported by any airline or codeshare partners, nor do I represent their views and/or opinions. They are my own OPINIONS dont like them dont read them.....
Posts: 1,462
Issues so far:
No numbers/letters on hangars
Lemons and limes not provided out of DCA
trays not provided
9 hole drink trays for economy service not provided
Baskets provided but no snacks (for tidbits but wrong delivery method)
These are minor issues and probably have not been noticed by our guests but they play an important part in our overall quality of our soft product. The overall feedback from our guests has been extremely positive. The biggest issue right now is the difference of service on the 2 aircrafts right now. But we only have a few more days!!!! After that I expect the complaints from our guests will go down.
We also have mentors meeting the planes in the hub and base cities to follow up with F/A's and discuss their concerns and issues with the execution. Many times they will be on the aircraft. You are more than welcome to ask them questions or express your particular concern to them.
As always you can post on this thread or PM me with your concerns/issues and I can pass them on to the right person.
Oct 23, 2011, 2:55 pm
#158
Join Date: Mar 2003
Location: bethesda, md usa
Posts: 81
Flew DCA-JAX on the 915am on the 175. Great FC cabin and service. Did not expect a PDB but got one. Great F/A. Amazing this plane gets same size snack basket as a 321. Blanket and pillow on every seat.
FYI the first row in coach has great leg room. When 2A reclines into 3A it is a tad tight but not bad.
The Republic FA's are really good even though the FC slows down the coach service.. Wondering on a short flight like DCA-PHL how this will work
FYI the first row in coach has great leg room. When 2A reclines into 3A it is a tad tight but not bad.
The Republic FA's are really good even though the FC slows down the coach service.. Wondering on a short flight like DCA-PHL how this will work
Oct 23, 2011, 3:32 pm
#159
Join Date: Oct 2007
Location: BWIADCA
Posts: 1,902
Last Sunday I was on US3332 DCA-PHL. I didn't pay attention when I boarded. Asked the guy in the isle seat to let me in to my seat 2F. When I got in I realized that they put FC seats in this Republic EMB-170 N811MD.
My ticket didn't say anything about FC and there was no FC service on this short flight. I only got this seat by accident. My original assignment was in the exit row, but due to short connection time at PHL (had to take the bus to the ghetto terminal "F") I've decided during airport check-in to take empty seat in row 2.
If they put FC seats on all Embraers, I wont be avoiding Express flights as much as I do now.
My ticket didn't say anything about FC and there was no FC service on this short flight. I only got this seat by accident. My original assignment was in the exit row, but due to short connection time at PHL (had to take the bus to the ghetto terminal "F") I've decided during airport check-in to take empty seat in row 2.
If they put FC seats on all Embraers, I wont be avoiding Express flights as much as I do now.
Oct 23, 2011, 6:41 pm
#160
Join Date: Sep 2007
Location: The views I express here are not necessarily supported by any airline or codeshare partners, nor do I represent their views and/or opinions. They are my own OPINIONS dont like them dont read them.....
Posts: 1,462
On flights such as PHL-BWI/BDL/DCA and CLT-GSO/RDU both F/A's will be working FC since there is no economy service.
i hope you realize that Republic Airlines flights dont have overwing exit rows. The only exit rows are where the F/A's sit.
All of the Embraers should be finished in the next few days with the E170's FC service starting on 10/30
All of the Embraers should be finished in the next few days with the E170's FC service starting on 10/30
Last edited by cwe84; Oct 23, 2011 at 6:53 pm
Oct 23, 2011, 8:09 pm
#161
Join Date: Apr 2006
Location: High Point, NC
Programs: None
Posts: 9,171
Jim
Oct 24, 2011, 5:58 am
#164
Join Date: Mar 2010
Programs: US CP, Delta DM, AA EXP 2 MM, Emerald Executive, Hyatt Platinum, Starwood Gold
Posts: 104
E175 FC (ie - first class seat and service) DCA-MHT last week.
From where I was sitting, things looked pretty much outstanding. The FA did a full PDB, took coats, etc. During the flight, had the regular bev + snack service (flight too short for a meal, so this is entirely as expected), did a great job even though it turned out to be a rather choppy flight. Very polite and attentive crew. I'm really looking forward to more of my short-haul flights turning out like that as the E170s finish their cabin upgrades. So far, so good.
One point of potential improvement (and this is a personal preference, not a real complaint) - I'm really not a fan of the snack mixes and that seemed to be the only snack item boarded on this particular flight. Don't know if that's standard procedure or a catering snafu, but I'm really hoping for the latter.
From where I was sitting, things looked pretty much outstanding. The FA did a full PDB, took coats, etc. During the flight, had the regular bev + snack service (flight too short for a meal, so this is entirely as expected), did a great job even though it turned out to be a rather choppy flight. Very polite and attentive crew. I'm really looking forward to more of my short-haul flights turning out like that as the E170s finish their cabin upgrades. So far, so good.
One point of potential improvement (and this is a personal preference, not a real complaint) - I'm really not a fan of the snack mixes and that seemed to be the only snack item boarded on this particular flight. Don't know if that's standard procedure or a catering snafu, but I'm really hoping for the latter.
Oct 24, 2011, 8:06 am
#165
Join Date: Oct 2010
Location: CLT
Posts: 181
Noticed the 1st CRJ-900 has gone back to revenue service with the first class cabin, and is operating in the PHX system at the moment (tail 933LR). The upgrade seemed to be done quicker than originally planned, but final paperwork issues had to be resolved for manuals with the FAA last week.
2nd plane is in work, but return to service is only estimated. A/C is still having sheet metal repairs from hail damage (was in OMA for storm).
2nd plane is in work, but return to service is only estimated. A/C is still having sheet metal repairs from hail damage (was in OMA for storm).