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Star Alliance Award Bookings Using US Airways Miles - FAQ and Help Thread [MERGED]

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Old Oct 14, 2013, 4:55 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: NewbieRunner
Update 08APR2014: Star Alliance Awards must have been booked by March 30, 2014. They are no longer available through US. This thread is mostly useful for historic purposes, and discussing issues such as schedule changes/route changes that affect FTers existing *A awards booked before 3/31/2014.

Discussion on using US miles to book oneworld awards is available here.

If you are looking for discussion on US's new partner awards that use various partners not in oneworld (many of whom are former *A partners), see the devoted thread on using US miles to book NON-oneworld partners here.

------------------------

Update 07JAN14: American Airlines award tickets bookable online on usairways.com or through reservation.

  • Award travel must be wholly on American Airlines or a combination of American Airlines and US Airways.
  • American Airlines awards cannot be combined with any of our current partner.
  • American Airlines award travel chart (PDF)

Please see the devoted thread on using US miles to book AA here.
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Star Alliance Award Bookings Using US Airways Miles - FAQ and Help Thread [MERGED]

 
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Old Jun 8, 2010, 3:29 pm
  #2341  
 
Join Date: Sep 2007
Location: Purgatory
Programs: Too many to list. Status is a half dozen.
Posts: 9,235
Originally Posted by oopsz
Fifth time was the charm. Amazing. If I didn't know to call back...
Think of how many people immediately give up when they're erroneously told by a representative of the airline that US miles can only be used on US flights. I'd almost love to record calls like that and play them back for senior management, assuming they'd care.
ArizonaGuy is offline  
Old Jun 8, 2010, 3:54 pm
  #2342  
 
Join Date: Sep 2005
Location: Washington, DC
Programs: AA, AB, AC, ..., ZZ
Posts: 1,086
CCU/DEL/BOM to TLV via FRA?

Anyone had success routing from India to TLV using LH, e.g.:

CCU-FRA-TLV

The individual segments show availability, but the agents keep insisting that this is not a "legal Star routing" or something of that ilk.

Should I give up?
Should I try (yet) another agent?
Thanks!
boazs is offline  
Old Jun 8, 2010, 3:59 pm
  #2343  
 
Join Date: Sep 2007
Location: Purgatory
Programs: Too many to list. Status is a half dozen.
Posts: 9,235
Originally Posted by boazs
Anyone had success routing from India to TLV using LH, e.g.:

CCU-FRA-TLV

The individual segments show availability, but the agents keep insisting that this is not a "legal Star routing" or something of that ilk.

Should I give up?
Should I try (yet) another agent?
Thanks!
Sounds like they're using the *A website to check for published routes. I'd keep trying - even calling a different time of day just for luck's sake.
ArizonaGuy is offline  
Old Jun 8, 2010, 10:21 pm
  #2344  
 
Join Date: Sep 2000
Location: Circle City
Posts: 3,568
Is something like this possible on USAirways? U.S. -> Europe -> South America U.S.

For example, JFK-FRA-GRU-JFK

Would it basically be three r/t tickets or is there another way to get 'er done?

Thanks.
Darren is offline  
Old Jun 8, 2010, 10:49 pm
  #2345  
 
Join Date: May 2006
Location: YYZ
Posts: 731
Originally Posted by oopsz
UA doesn't have blackout dates.
What United actually means is they offer both Standard Awards with no blackout dates, and reasonably priced Saver Awards with limited dates and availability.
Coolers is offline  
Old Jun 8, 2010, 10:50 pm
  #2346  
 
Join Date: May 2006
Location: YYZ
Posts: 731
Originally Posted by Darren
Is something like this possible on USAirways? U.S. -> Europe -> South America U.S.

For example, JFK-FRA-GRU-JFK
Would appreciate an answer to this as well. Looking into routings for YYZ-CAI-GRU-YYZ.
Coolers is offline  
Old Jun 8, 2010, 11:03 pm
  #2347  
 
Join Date: Mar 2009
Posts: 3,519
Has anyone figured out what the deal is with Swiss Award availability? The ANA tool shows F, US airways can't see it, the ANA tool will show no C, US Airways can book seats.... I can't really detect any sort of pattern.

Last edited by fly2nrt; Jun 8, 2010 at 11:09 pm
fly2nrt is offline  
Old Jun 9, 2010, 11:58 am
  #2348  
 
Join Date: Mar 2005
Location: MSY
Programs: AA Plat Pro, UA Plat, VS Silver, Marriott Titanium, Hyatt Explorist
Posts: 2,531
Originally Posted by Coolers
What United actually means is they offer both Standard Awards with no blackout dates, and reasonably priced Saver Awards with limited dates and availability.
Yes, that's true, but it's not like US Airways who say "You cannot book a reward flight on US metal from December 21 to december 28". They don't black out saver availability just because of date (I should know- I just booked christmas flights for my family).

http://www.usairways.com/en-US/divid...koutdates.html
oopsz is offline  
Old Jun 9, 2010, 12:31 pm
  #2349  
 
Join Date: May 2007
Posts: 850
Originally Posted by oopsz
Yes, that's true, but it's not like US Airways who say "You cannot book a reward flight on US metal from December 21 to december 28". They don't black out saver availability just because of date (I should know- I just booked christmas flights for my family).

http://www.usairways.com/en-US/divid...koutdates.html
United does in fact have blackout dates for non-premium cabins.

http://www.united.com/page/middlepag...8,1145,00.html

They don't have to call them blackout dates, just reduce the capacity to zero on certain days (e.g. capacity controls)
gsforfree is offline  
Old Jun 9, 2010, 2:32 pm
  #2350  
 
Join Date: Oct 2007
Posts: 176
Originally Posted by gsforfree
United does in fact have blackout dates for non-premium cabins.

http://www.united.com/page/middlepag...8,1145,00.html

They don't have to call them blackout dates, just reduce the capacity to zero on certain days (e.g. capacity controls)

Looks like that must be an outdated page or something. Check out here:

http://www.united.com/page/article/0,6867,1146,00.html

No blackout dates.... of course, there are with no inventory made available, so I guess in the end it makes no difference.
smk48 is offline  
Old Jun 10, 2010, 1:00 pm
  #2351  
 
Join Date: May 2009
Location: DCA
Programs: US Chairman, Marriott Platinum, PCR Platinum, and SPG Gold
Posts: 1,244
Originally Posted by Coolers
Would appreciate an answer to this as well. Looking into routings for YYZ-CAI-GRU-YYZ.
That would be a hard one to book. It's not technically allowed by the rules because it's not even close to a direct route home. With the right agent you MIGHT get it booked but I doubt it.
ejh25 is offline  
Old Jun 10, 2010, 3:21 pm
  #2352  
 
Join Date: Apr 2005
Location: Washington, DC (DCA)
Programs: UA, AA, AS, SPG.
Posts: 3,463
Wirelessly posted (BlackBerry9650/5.0.0.699 Profile/MIDP-2.1 Configuration/CLDC-1.1 VendorID/105)

Originally Posted by ejh25
Originally Posted by Coolers
Would appreciate an answer to this as well. Looking into routings for YYZ-CAI-GRU-YYZ.
That would be a hard one to book. It's not technically allowed by the rules because it's not even close to a direct route home. With the right agent you MIGHT get it booked but I doubt it.
I tried to book IAD-FRA-EZE and was basically laughed at....
uva185 is offline  
Old Jun 10, 2010, 3:30 pm
  #2353  
 
Join Date: May 2007
Posts: 850
For those that are interested, LH A380 availability is wide open in January FRA-NRT and NRT-FRA (many other months).
gsforfree is offline  
Old Jun 10, 2010, 3:40 pm
  #2354  
 
Join Date: Sep 2007
Location: Purgatory
Programs: Too many to list. Status is a half dozen.
Posts: 9,235
Originally Posted by uva185
[SIZE=1]I tried to book IAD-FRA-EZE and was basically laughed at....
I'd laugh at you too. Flexible / barely enforced rules are awesome but that's seriously pushing it. Can't blame you for trying, of course.

The only "out of the way" one I think should be permitted would be North America - South Pacific awards via Asia. Thankfully US permits this. What would also be awesome would be something like JFK-GRU-AKL if it actually existed, all on JJ.
ArizonaGuy is offline  
Old Jun 10, 2010, 4:26 pm
  #2355  
 
Join Date: May 2005
Posts: 103
Originally Posted by ArizonaGuy
I'd laugh at you too. Flexible / barely enforced rules are awesome but that's seriously pushing it. Can't blame you for trying, of course.

The only "out of the way" one I think should be permitted would be North America - South Pacific awards via Asia. Thankfully US permits this. What would also be awesome would be something like JFK-GRU-AKL if it actually existed, all on JJ.
Personally, I'm a big fan of this one:

ICN-NRT(stop)-ATL(dest) ATL-MUC(stop)-ICN all for the price of a North Asia/US award ^
FIGWSJ11 is offline  


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