Consolidated: Type B (VDB) Vouchers Questions [Merged Threads - 2009 and Onward]
Oct 22, 2011, 10:38 am
#436
Join Date: Nov 2009
Location: MCO
Programs: UA Gold, AirBerlin Gold, Hilton Gold, Club Carlson Gold, Marriott Gold
Posts: 163
How to use United Travel Vouchers?
I have a few United travel vouchers obtained for being VDB'ed. (technically they are called travel credit exchange coupons).
I tried using them on United.com but always get an error "unable to validate the promotion code or eCertificate number you entered".
Is there a trick to using those vouchers or do I need to call support an be charged a fee?
I tried using them on United.com but always get an error "unable to validate the promotion code or eCertificate number you entered".
Is there a trick to using those vouchers or do I need to call support an be charged a fee?
Oct 22, 2011, 10:48 am
#437
Join Date: Jul 2009
Location: SFO
Programs: AA Plat, IHG Plat, HH Diamond, Hyatt Plat, Hertz Gold
Posts: 1,933
You will need to call reservations and take the vouchers to the airport or mail them in.
http://www.flyertalk.com/forum/unite...09-onward.html
http://www.flyertalk.com/forum/unite...09-onward.html
Oct 22, 2011, 11:07 am
#438
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Oct 22, 2011, 3:12 pm
#439
Join Date: Aug 2001
Location: BNE/OOL temporarily-permanently at CAK/PIT
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Posts: 1,703
I use vouchers for itineraries where I want to call Reservations to make my booking for some other reason (e.g., I can't get the routing I want to come up on united.com and I want to avoid using Orbitz).
Oct 22, 2011, 3:55 pm
#440
Join Date: Feb 2010
Location: LAX
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Posts: 2,777
And these VDB vouchers expire one year from the issuing date. So make sure you use them before they expire. You can apply them for both base fare and taxes.
Oct 22, 2011, 4:57 pm
#441
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Oct 22, 2011, 5:02 pm
#442
Join Date: Feb 2010
Location: LAX
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Oct 22, 2011, 6:08 pm
#443
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Join Date: Apr 2004
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Posts: 52,140
Oct 22, 2011, 6:35 pm
#444
Join Date: Nov 2009
Location: MCO
Programs: UA Gold, AirBerlin Gold, Hilton Gold, Club Carlson Gold, Marriott Gold
Posts: 163
Thank you for your responses.
Nov 10, 2011, 4:46 am
#445
Join Date: Sep 2003
Location: PVG
Programs: UA 1K
Posts: 240
Question about Type A voucher
Although this thread is for type B vouchers, hopefully someone can answer regarding the type A voucher.
I have a international trip, which I plan to use a $400 voucher. The lower fare itinerary has some CO codeshares. I know from before that e-certs can be used with CO codeshares now. Not sure about type A vouchers. Does anyone have experience?
(These are the kinds that you have to mail in or get ticketed at the airport...and they're not type B (4x100) )
I have a international trip, which I plan to use a $400 voucher. The lower fare itinerary has some CO codeshares. I know from before that e-certs can be used with CO codeshares now. Not sure about type A vouchers. Does anyone have experience?
(These are the kinds that you have to mail in or get ticketed at the airport...and they're not type B (4x100) )
Nov 25, 2011, 6:48 pm
#446
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Location: Los Angeles
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Posts: 12,752
Ticket by mail using a B voucher (in someone else's name)
In the past, I've taken my spouse's B vouchers to the airport to purchase tickets for myself. By the book, UA requires the person named on the voucher to be there. I usually carry a letter with his driver's license verifying the person is there.
What about ticket by mail? I assume that I can enclose the letter. (I also assume I can send my request in his name).
Can those versed in this offer insight?
Thank you!
What about ticket by mail? I assume that I can enclose the letter. (I also assume I can send my request in his name).
Can those versed in this offer insight?
Thank you!
Nov 25, 2011, 8:16 pm
#447
Join Date: Apr 2001
Location: TPE, SF, DC
Programs: UA Lifetime GS 4mm
Posts: 891
Yes I have done this via ticket by mail with no problem.
Nov 25, 2011, 8:18 pm
#448
Moderator: United Airlines
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Nov 25, 2011, 9:49 pm
#449
Join Date: Jul 2003
Location: SFO
Programs: COdbaUA Platinum 2MM
Posts: 5,532
I have done the following without any problem via ticket by mail:
a) Copy of driver license/passport from type B voucher's owner with a signed and dated note authorizing me using his/her type B voucher/s
b) Copy of driver license/passport from type B voucher's owner without a note
c) Just type B voucher/s with no attachment
Above (a) is preferred.
a) Copy of driver license/passport from type B voucher's owner with a signed and dated note authorizing me using his/her type B voucher/s
b) Copy of driver license/passport from type B voucher's owner without a note
c) Just type B voucher/s with no attachment
Above (a) is preferred.
Nov 26, 2011, 1:28 am
#450
Join Date: Mar 2009
Location: Kingdom of Saudi Arabia
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Posts: 6,355
How to redeem VDBFREE & Systemwide Travel Vouchers
--------------------------------------------------------------------------------
An FYI to those who want to redeem VDB / Vouchers
1. If they are in your name and for you simply make a reservation over the phone, which can be held for 14 days, and either go to the airport to redeem or mail it in to:
United Airlines Discount Certificate
17501 Michigan Ave
Dearborn, MI 48126
2. If they are for someone not named on the voucher. You can have them make a reservation over the phone, which can be held for 14 days, and either go to the airport to redeem or mail it in to:
United Airlines Discount Certificate
17501 Michigan Ave
Dearborn, MI 48126
If mailing you will also need to include a copy of your picture ID along with a letter that includes your name, UA mp #, passenger name and the PNR. In the two line letter say:
This letter is to confirm I'm giving this voucher/VDBFREE to XXXXXXXXXX as a gift. Please apply this voucher/VDBFREE to XXXXXXXX 's PNR XXXXXXX.
Sincerely,
voucher/VDBFREE holder
UA mileage plus # xxxxxxxxxxx
3. Make sure to write in the PNR on the voucher/VDBFREE before mailing it in as there isn't a place for that but I think it helps eliminate any confusion. There are 3 lines (pass. name, date of return travel, flight # of return travel) but no place for the PNR, simply write it above those lines.
4. Your ticketing date is what needs to be looked at as the expiration for ticketing only. You can book 330 days out from that date, thus travel doesn't need to be started or completed by the ticketing date, only the that the ticket needs to be issued by that date. Actually if your voucher/VDBFREE has expired, but less than 30 days after expiration, they will allow you to still travel but the entire trip has to be completed within 60 days from the ticketing expiration date.
The above is for VDBFREE and UA Systemwide Travel Vouchers.
Type A, B, AB maybe the same (I know Systemwide is treated like a Type B voucher)
--------------------------------------------------------------------------------
An FYI to those who want to redeem VDB / Vouchers
1. If they are in your name and for you simply make a reservation over the phone, which can be held for 14 days, and either go to the airport to redeem or mail it in to:
United Airlines Discount Certificate
17501 Michigan Ave
Dearborn, MI 48126
2. If they are for someone not named on the voucher. You can have them make a reservation over the phone, which can be held for 14 days, and either go to the airport to redeem or mail it in to:
United Airlines Discount Certificate
17501 Michigan Ave
Dearborn, MI 48126
If mailing you will also need to include a copy of your picture ID along with a letter that includes your name, UA mp #, passenger name and the PNR. In the two line letter say:
This letter is to confirm I'm giving this voucher/VDBFREE to XXXXXXXXXX as a gift. Please apply this voucher/VDBFREE to XXXXXXXX 's PNR XXXXXXX.
Sincerely,
voucher/VDBFREE holder
UA mileage plus # xxxxxxxxxxx
3. Make sure to write in the PNR on the voucher/VDBFREE before mailing it in as there isn't a place for that but I think it helps eliminate any confusion. There are 3 lines (pass. name, date of return travel, flight # of return travel) but no place for the PNR, simply write it above those lines.
4. Your ticketing date is what needs to be looked at as the expiration for ticketing only. You can book 330 days out from that date, thus travel doesn't need to be started or completed by the ticketing date, only the that the ticket needs to be issued by that date. Actually if your voucher/VDBFREE has expired, but less than 30 days after expiration, they will allow you to still travel but the entire trip has to be completed within 60 days from the ticketing expiration date.
The above is for VDBFREE and UA Systemwide Travel Vouchers.
Type A, B, AB maybe the same (I know Systemwide is treated like a Type B voucher)