The demise of UA Connection software
Jul 14, 2001, 3:49 pm
#211
Join Date: Aug 1999
Location: 1K from SMF (Home of the Kings)
Posts: 314
Hey Premex!!
Great to see you back!! Need all the support we can get on this lousy decision.
Great to see you back!! Need all the support we can get on this lousy decision.
Jul 14, 2001, 6:22 pm
#212
Join Date: Aug 2000
Location: Table Rock Lake, MO
Posts: 223
I just reached 60 segments this year, and will no longer fly UA if alternatives are avalble. This way I can also compare elite status with AA.
Jul 16, 2001, 9:13 pm
#213
Join Date: Apr 2001
Location: Monterey, CA, USA
Posts: 115
With only three days left, it seems that the shutdown is inevitable. Just bought a headset to use during the upcoming calls to the 1K desk.
Jul 17, 2001, 1:04 am
#214
Join Date: Dec 2000
Location: Medford, OR
Programs: UA1K/3MM, AA & DL 1MM, *wood Plat, Hertz Pres.
Posts: 588
Hello Randy? Are you there???
Just booked my next three JFK trips and a RTW trip with the travel agent. Let United pay them the fees.
------------------
UA1K, m/m AA/DL,
Hilton Diamond, Hyatt Plat., Starwood Gld.
Just booked my next three JFK trips and a RTW trip with the travel agent. Let United pay them the fees.
------------------
UA1K, m/m AA/DL,
Hilton Diamond, Hyatt Plat., Starwood Gld.
Jul 17, 2001, 9:20 am
#215
FlyerTalk Evangelist
Join Date: Oct 1999
Posts: 11,468
Of a total of 6 letters, 4 E-mails, 2 phone calls- all to different people/offices I got the following response:
- 2 letters from the lady at UA customer service I talked, the first one inluding a $ 50-off cert, the second one insuring their concerns about this situation. My guess is, the second one was the a response to all the other letters, which got rerouted to her.
- 2 "canned" e-mail responses.
I doubt that the gentlmen Goodwin, Dutta, Atkinson even know my/our concerns, yet even would take/have the time to read our writings.
Still keep my fingers crossed!
And for the UA beancounters:
What does cost you more in the long-term?
Keeping UA Connx with minimal technical/upgrade support or hiring DOZENS of reservation agents to staff the clogged-up reservation lines???
- 2 letters from the lady at UA customer service I talked, the first one inluding a $ 50-off cert, the second one insuring their concerns about this situation. My guess is, the second one was the a response to all the other letters, which got rerouted to her.
- 2 "canned" e-mail responses.
I doubt that the gentlmen Goodwin, Dutta, Atkinson even know my/our concerns, yet even would take/have the time to read our writings.
Still keep my fingers crossed!
And for the UA beancounters:
What does cost you more in the long-term?
Keeping UA Connx with minimal technical/upgrade support or hiring DOZENS of reservation agents to staff the clogged-up reservation lines???
Jul 17, 2001, 7:12 pm
#216
Join Date: Jun 2000
Location: NYC -- UA 1K; SPG Platinum; HH Diamond.
Posts: 2,924
BTTT.
What a disgrace!
What a disgrace!
Jul 19, 2001, 5:16 pm
#217
Join Date: Aug 1999
Location: 1K from SMF (Home of the Kings)
Posts: 314
Well, today's the day. What time is the funeral?
Maybe it's time for someone to buy the software and make it available by membership?
Any other thoughts?
Maybe it's time for someone to buy the software and make it available by membership?
Any other thoughts?
Jul 19, 2001, 5:19 pm
#218
Commander Catcop
Join Date: May 1998
Posts: 10,259
I am very very sad today! 
WOndering if United will make a final response?
It's sad. I also hope they don't take away more City Ticket offices.
WOndering if United will make a final response?
It's sad. I also hope they don't take away more City Ticket offices.
Jul 19, 2001, 6:32 pm
#219
Join Date: Sep 2000
Location: Denver, CO
Programs: UA 1K 25 years/2MM, Honors LT Diamond, AVIS & Hertz Prez Club
Posts: 4,753
Meanwhile... new features are starting to appear...
http://www.flyertalk.com/forum/Forum50/HTML/007161.html
http://www.flyertalk.com/forum/Forum50/HTML/007161.html
Jul 19, 2001, 6:48 pm
#220
Join Date: Dec 2000
Location: Minnesota, USA
Posts: 846
yes, but this is not a new travel planning feature.
And,,,,,,isn't tomorrow the black day???
And,,,,,,isn't tomorrow the black day???
Jul 19, 2001, 7:26 pm
#221
Moderator Hilton Honors, Travel News, West, The Suggestion Box, Smoking Lounge & DiningBuzz
Join Date: Jun 2000
Programs: Honors Diamond, Hertz Presidents Circle, National Exec Elite
Posts: 36,028
I am very disappointed that Randy has not uttered one word on this in a month despite several pleas on the thread in his forum.
Jul 19, 2001, 9:11 pm
#222
Join Date: Apr 2001
Location: Monterey, CA, USA
Posts: 115
Ditto the above. By the way CNXN is still working at this time
Jul 19, 2001, 9:18 pm
#223
Moderator Hilton Honors, Travel News, West, The Suggestion Box, Smoking Lounge & DiningBuzz
Join Date: Jun 2000
Programs: Honors Diamond, Hertz Presidents Circle, National Exec Elite
Posts: 36,028
<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by mryflyer:
...By the way CNXN is still working at this time</font>
...By the way CNXN is still working at this time</font>
Jul 19, 2001, 9:53 pm
#224
Join Date: Aug 2000
Location: LAS
Programs: WN:No status in 2015; UA:1K long gone (1995-2003).
Posts: 1,595
Like many have noted above, I also have several UACXN reservations for future travel and will need to regularly check for fare drops.
While it may be easier for me as 99% of my flights are between the same city pairs, I find it faster to check for fare reductions using Travelocity's fare listing feature.
I know that I'm looking for lower fares in either V or W class between LAS/LAX and I simply check for published fares on United between those city pairs. If a lower fare is listed in those classes, then I'll get on the phone with the 1K desk and go through them one by one. I find it less troublesome and quicker than united.com.
It may not work for everyone but until united.com gets better functionality, Travelocity for price checking works for me.
While it may be easier for me as 99% of my flights are between the same city pairs, I find it faster to check for fare reductions using Travelocity's fare listing feature.
I know that I'm looking for lower fares in either V or W class between LAS/LAX and I simply check for published fares on United between those city pairs. If a lower fare is listed in those classes, then I'll get on the phone with the 1K desk and go through them one by one. I find it less troublesome and quicker than united.com.
It may not work for everyone but until united.com gets better functionality, Travelocity for price checking works for me.
Jul 19, 2001, 11:29 pm
#225
Join Date: May 2001
Location: IAD
Posts: 6,148
Its past midnight central time, and it still works...