What's happened with 1K Voice?
Apr 19, 2011, 2:48 pm
#106
Join Date: Feb 2008
Location: Chicago, IL
Programs: UA 1K, SPG Plat, Hilton Gold, Southwest A List
Posts: 36
I've noticed compensation is down as well
Apr 19, 2011, 3:02 pm
#107
FlyerTalk Evangelist
Join Date: Nov 2009
Location: Northeast Kansas | Colorado Native
Programs: Amex Gold/Plat, UA *G, Hyatt Globalist, Marriott LT Gold, NEXUS, TSA Disparager Unobtanium
Posts: 21,606
Feb 3, 2012, 2:45 pm
#108
Join Date: Jul 2007
Location: LAX-- But I'd rather be on Brokeback Mountain. United 1K! Other
Programs: RCC,HHonors Diamond,HGVC Elite,SPG Plat,Hyatt Diamond,Nat'l Emerald Exec Elite, Disney Premier Pass
Posts: 2,472
Is the 1KVoice email still working? I can't even find reference to it on the website anymore...
Feb 3, 2012, 4:01 pm
#109
Join Date: Sep 2010
Location: Summit County UT
Programs: Delta PM Hilton Diamond Bonvoy Ti/LTP Hertz PC
Posts: 636
Wrote in today to ask when my new batch of CR-1s (earned 12/30) might post. Got automated reply acknowledging receipt of message. So the email address still goes somewhere that is monitored. We'll see how fast the response is, though
Feb 3, 2012, 4:06 pm
#110
Join Date: Dec 2004
Location: BOS<>NYC<>BKK
Programs: UA 4.3MM LT-GS; AA1MM; Amtrak SE; MAR LT TITAN; PC Plat; HIL DIA; HYA GLOB
Posts: 4,392
Call your "1Kall" number and ask to be connected to the MP 1K desk. Best to do it i the afternoon to get the good people in ND.
Feb 3, 2012, 4:46 pm
#111
Join Date: Oct 2008
Location: Mishawaka, IN
Programs: Hilton Silver, Best West Gold, United Gold
Posts: 310
I wonder how much more mail they get now due to the merge?
Feb 4, 2012, 1:15 am
#112
Join Date: Feb 2003
Location: NCL
Programs: UA 1MM/*G. DL Gold for one more year.
Posts: 5,305
Wrote to 1Kvoice on January 6. Got a response on January 12 telling me how important I am, what a privilege it is to serve me, and we have forwarded your query to Mileage Plus. Having received no response, I e-mailed 1Kvoice again on January 24. No response, other than the automated reply. And nothing whatsoever from MP.
Feb 5, 2012, 8:19 am
#113
Join Date: Dec 2004
Location: BUR/LAX
Programs: UA 1K/2MM, HHonors Diamond, IHG Diamond Elite
Posts: 2,505
It's working for me. I emailed 1K voice on 1/31/11, received an immediate acknowledgement and received a personal response on 2/4/12.
Feb 6, 2012, 1:13 pm
#114
Join Date: Sep 2010
Location: Summit County UT
Programs: Delta PM Hilton Diamond Bonvoy Ti/LTP Hertz PC
Posts: 636
Dear Mr. XXX:
Thank you for contacting us. We are currently experiencing a high volume of emails, and I offer my apology for the delayed response to your message.
I have contacted Mileage Plus on your behalf and was advised that the upgrades from the merging of accounts have not been posted yet. There is a delay but there is nothing to worry about. If you are in need of them now, Mileage Plus has stated that they will be willing to work with you so please contact them direct.
As a valued 1K Mileage Plus member we appreciate your continued loyalty to United. We look forward to serving your future travel needs.
Regards,
XXX
United Airlines Customer Care
Thank you for contacting us. We are currently experiencing a high volume of emails, and I offer my apology for the delayed response to your message.
I have contacted Mileage Plus on your behalf and was advised that the upgrades from the merging of accounts have not been posted yet. There is a delay but there is nothing to worry about. If you are in need of them now, Mileage Plus has stated that they will be willing to work with you so please contact them direct.
As a valued 1K Mileage Plus member we appreciate your continued loyalty to United. We look forward to serving your future travel needs.
Regards,
XXX
United Airlines Customer Care
Feb 7, 2012, 12:16 pm
#115
Join Date: Nov 2005
Programs: UAL 1K MM, HHonors Diamond, Hyatt Globalist
Posts: 871
I've had good luck when responding to the first reply by 1K voice and indicating they totally missed the point of the original notice, highlighting the key things for them and sending it back. It usually is right the second time, but I went three or four back/forth with them on an issue once. Nice of you to pursue this!
Feb 27, 2012, 1:12 pm
#116
Join Date: Feb 2004
Location: New York City
Programs: UA 1K
Posts: 62
I just got a "Delivery to the following recipients failed." message... 
Feb 28, 2012, 7:24 am
#117
Join Date: Sep 2006
Location: ORD
Programs: United Plat 2MM, Hilton Gold
Posts: 2,727
As did I.
Looks like it's gone.
Looks like it's gone.
Feb 28, 2012, 11:13 am
#118
Moderator, Omni, Omni/PR, Omni/Games, FlyerTalk Posting Legend
Join Date: Oct 2004
Location: Between DCA and IAD
Programs: UA 1K MM; Hilton Diamond
Posts: 67,138
And of course the PremierVoice link provided on the various new MP cards is non-functional, too.
Feb 28, 2012, 7:19 pm
#119
Join Date: Mar 2010
Location: Illinois-downstate
Programs: UA 1K, UA MM, Marriott Platinum
Posts: 955
I emailed 1K voice today and got the programmed response. We'll see if I get any answers to my questions in a few days.
Feb 28, 2012, 7:25 pm
#120
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.995MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,857
